Nationwide

Is Nationwide down in Newport, Wales?

Some problems detected

Users are reporting problems related to: mobile app, transactions and website.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Newport, Wales 06/25/2025 10:00

June 25: Problems at Nationwide

Nationwide is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Transactions (30%)

    Transactions (30%)

  3. Website (14%)

    Website (14%)

  4. Login (13%)

    Login (13%)

  5. Transfer (7%)

    Transfer (7%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Newport, Wales

The most recent Nationwide outage reports came from the following cities: Cardiff.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Login
United KingdomCardiff Website
United KingdomPontypool Mobile App
United KingdomBargoed Login
United KingdomNewport Transactions
United KingdomNewport Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • benj8min Benjamin Hartrey (@benj8min) reported from Cardiff, Wales

    I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • GavinBowles_ Gavin (@GavinBowles_) reported

    @AskNationwide I’m having difficulty adding my debit card to Apple Pay - are you able to assist - it just keeps coming up with an error and Apple say you may need to review something. Thanks.

  • marty_lawrance marty lawrance (@marty_lawrance) reported

    @AskNationwide I want to move savings to another bank. I have transferred from my Instant Access 8 to my Flex account this morning. Do I have to wait a period of time before I can transfer from Flex to another bank? As I am struggling to do that just now.

  • hhazywazy Hazell Somerville (@hhazywazy) reported

    @lucygracce @AskNationwide Oh and mines started as a biometric issue.

  • AStraw253 A (@AStraw253) reported

    Is @AskNationwide down or have you just blocked my card again when I try to make a payment? Wouldn't be too bad if I wasn't waiting 20+ minutes to talk to someone online and still not getting a reply.

  • roversrovers Colin Whalley (@roversrovers) reported

    @AskNationwide hi my credit card is coming up as invalid could anyone help please.

  • Noahjames_nan Noah's nan🐦 (@Noahjames_nan) reported

    @Claire_Edberg @MartinSLewis @AskNationwide The joke is that the staff are working inside even though the branch is closed, I've gone to the ATM and not been able to get any money out and another time couldn't get a mini statement because it was out of paper!

  • AnnParkes2 Annie (@AnnParkes2) reported

    @AskNationwide Any known issues with internet banking today , not accepting my details ????

  • mheronart Michelle Heron Art (@mheronart) reported

    @AskNationwide are there problems today? As twice I’ve had my card declined and my other card hasn’t processed a payment.

  • mheronart Michelle Heron Art (@mheronart) reported

    @liam_fidoe @AskNationwide I’m having issues as well. My card got declined twice even though I have sufficient funds

  • AntonyBeesley Antony Beesley (@AntonyBeesley) reported

    @AskNationwide is there an issue with your app today? I have an account missing.