Nationwide status: access issues and outage reports

Problems in the last 24 hours in Tilmanstone, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Tilmanstone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Tilmanstone, England

Latest outage, problems and issue reports in Tilmanstone and nearby locations:

• 
  Michelle Vesey-Wells🔸️ (@Michevwells) reported 1 minute ago from Chestfield, England

  @AskNationwide If I start at the beginning of the issue.We live a distance apart and my husband (her Son) is trying to take the place on the account of her deceased husband. We filled out the forms given by her branch and took them to our branch and now we have received this letter.

• 
  Mary-Elizabeth (@Mary_Harvey) reported 2 minutes ago from Margate, England

  @AskNationwide I can rephrase, Karen. My card was blocked because you suspected a breach in security; I now have to wait 5 working days for a new one. I have no means of paying for anything. Do you always leave customers high and dry so readily? #Nationwide

• 
  Michelle Vesey-Wells🔸️ (@Michevwells) reported 12 minutes ago from Chestfield, England

  @AskNationwide She tried this number and as it's automated it couldn't help and told her to go to a branch.

• 
  Mary-Elizabeth (@Mary_Harvey) reported 23 minutes ago from Margate, England

  @AskNationwide Not used an ATM for many months. As someone clinically vulnerable it's something I avoid. I don't have Apple Pay either. Thank you Karen for your help.

• 
  Mary-Elizabeth (@Mary_Harvey) reported 27 minutes ago from Margate, England

  @AskNationwide Have a very simple question to ask, which doesn't feature on your website or on telephone options. How do I get an answer seeing as you closed my branch last year? #nationwide

• 
  H (@HHobbs97) reported 28 minutes ago from Folkestone, England

  Maybe if @AskNationwide actually told its members what the issues are being caused by instead of providing the same copy paste answer, people would be a lot more understanding.

• 
  Paulcorfe (@paulcorfe) reported 35 minutes ago from Margate, England

  @AskNationwide how do I get a replacement credit card? I've broken the contactless on mine. Thanks

• 
  Christina Bridge-The Gastronomes (@thegastronomes) reported 37 minutes ago from Folkestone, England

  @AskNationwide Im.not DMing you anything.but I can quite happily post the incompetent and rude reply from your head of customer engagement.your press office cant be bothered to reply. So I'll.just post it here. I'm a Journalist dear.

• 
  Mary-Elizabeth (@Mary_Harvey) reported 59 minutes ago from Margate, England

  @AskNationwide I can rephrase. My card was blocked because you suspected a breach in security; I now have to wait 5 working days for a new one. I have no means of paying for anything. Do you always leave customers high and dry so readily?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  gary hart (@gshart79) reported 11 minutes ago

  @AskNationwide is the app down

• 
  smiggs741 (@smiggyfox) reported 11 minutes ago

  Have you got issues with why standings orders are not showing in app @AskNationwide

• 
  Jon B (@ozzybn1989) reported 22 minutes ago

  Hi @AskNationwide is your system all down again? Been trying for the last hour to register for online banking for my Aunt and it will not accept the code you keep sending her! Tbh she has had nothing but grief ever since she applied for the switch from Halifax…

• 
  Connor200024 (@connor200024) reported 23 minutes ago

  @AskNationwide hey, wondering if you can help me. I’ve had £119 taken out of my account for some Apple bill. But I’ve checked absolutely everything and I’m not sure. Can you guys help?

• 
  Nicole (@NicoleM94x) reported 23 minutes ago

  @AskNationwide @MarkWil66911411 I am also having issues

• 
  Diane Lidster (@DianeFirestoker) reported 25 minutes ago

  Agree, car parking is a great example.All car parks should have option of paying with cash & Apps especially when no phone service! Banks closing down in towns & no replacement bank hubs as promised! If you are over 70 no one cares about you. Thank goodness for @AskNationwide

• 
  Heather Finlay 🕊️KPSS💚🤍💜 (@LuxuryMoon) reported 25 minutes ago

  @AskNationwide Your new style layout for online banking is very poor and much worse than the current one. I sent a message a couple of days ago saying that I don’t want to switch but received no reply. The old style holds the information on one page . With a grid format that makes it easier to see and find a transaction . The new one is all over the place , disorganised and forces me to scroll up and down constantly . It seems that you have gone for a system that suits your tech staff but not your actual customers How do I retain the old style? I feel so strongly about this that I will move to another bank if forced to use the new style

• 
  william (@willyamhobbs) reported 28 minutes ago

  @MattyCanPic @AskNationwide I am also having this problem

• 
  Glen Smith (@Glenthecarp) reported 28 minutes ago

  Trying to open a Flex Current account online, but getting an error message that says the problem is your end. Are you aware of this? @AskNationwide

• 
  pawsbaws (@pawsbaws) reported 31 minutes ago

  @AskNationwide your current account application form is completely broken. When filling in the first page of details, I’m then told I “You need to update your mobile number” and start again. The form doesn’t even ask for my mobile number.