Nationwide status: access issues and outage reports
Problems detected
Users are reporting problems related to: login, website and mobile app.
Full Outage Map
- Nationwide generated 0 outage signals in the last 24 hours around Tilmanstone, including 0 direct reports.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Tilmanstone, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Tilmanstone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 15: Problems at Nationwide
Nationwide is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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Nationwide Issues Reports Near Tilmanstone, England
Latest outage, problems and issue reports in Tilmanstone and nearby locations:
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Mary-Elizabeth (@Mary_Harvey) reported from Margate, England@AskNationwide I can rephrase. My card was blocked because you suspected a breach in security; I now have to wait 5 working days for a new one. I have no means of paying for anything. Do you always leave customers high and dry so readily?
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Paulcorfe (@paulcorfe) reported from Margate, England@AskNationwide how do I get a replacement credit card? I've broken the contactless on mine. Thanks
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H (@HHobbs97) reported from Folkestone, EnglandMaybe if @AskNationwide actually told its members what the issues are being caused by instead of providing the same copy paste answer, people would be a lot more understanding.
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Michelle Vesey-Wells🔸️ (@Michevwells) reported from Chestfield, England@AskNationwide If I start at the beginning of the issue.We live a distance apart and my husband (her Son) is trying to take the place on the account of her deceased husband. We filled out the forms given by her branch and took them to our branch and now we have received this letter.
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Mary-Elizabeth (@Mary_Harvey) reported from Margate, England@AskNationwide Have a very simple question to ask, which doesn't feature on your website or on telephone options. How do I get an answer seeing as you closed my branch last year? #nationwide
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Mary-Elizabeth (@Mary_Harvey) reported from Margate, England@AskNationwide I can rephrase, Karen. My card was blocked because you suspected a breach in security; I now have to wait 5 working days for a new one. I have no means of paying for anything. Do you always leave customers high and dry so readily? #Nationwide
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Mary-Elizabeth (@Mary_Harvey) reported from Margate, England@AskNationwide Not used an ATM for many months. As someone clinically vulnerable it's something I avoid. I don't have Apple Pay either. Thank you Karen for your help.
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Christina Bridge-The Gastronomes (@thegastronomes) reported from Folkestone, England@AskNationwide Im.not DMing you anything.but I can quite happily post the incompetent and rude reply from your head of customer engagement.your press office cant be bothered to reply. So I'll.just post it here. I'm a Journalist dear.
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Michelle Vesey-Wells🔸️ (@Michevwells) reported from Chestfield, England@AskNationwide She tried this number and as it's automated it couldn't help and told her to go to a branch.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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sam (@hunting_sam) reported@AskNationwide I’ve just tried the call centre to sort an issue. I was verified & then the bot said “Due to unforeseen circumstances your call cannot be taken right now” - I need to speak to someone but can't get through.
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Rachael Santangelo (@Beleza_Rach) reported from Haddington, ScotlandNot sure if it's @TheAA_UK or @AskNationwide who are not great but after 18 years breaking down on the motorway and being told someone will be here in 4 hrs when your 15 mins from Edinburgh is blowing my mind!!!!
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krupal (@krupalb) reportedVery concerned by @AskNationwide handling of my account. Very disappointed with Nationwide. A payment was blocked, no clear reason was given, and my online access was restricted. Because my phone is also locked due to a work-profile issue, I’m left unable to access my banking...
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Joy Brooks (@JoyBrooks99) reported@AskNationwide Will someone please answer post or the phone or call back. Every avenue to communicate with customers service is blocked. Call backs don't register as an incoming call so these are missed and you have to go through the whole rigmarole again.
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John Nation (@JohnCJNation) reported@AskNationwide there appears to be a problem logging on requesting a text message? The card reader access is working.
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Teddy. C Youg (@TeddyYoug64898) reported@AskNationwide @_xnxnxs_ Every time any body posts a problem on any social media platform, your answer is DO YOU WANT TO RAISE A COMPLAINT.. What has happened to your company its absolutely ridiculous pathetic and to top it all really bad..
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SECURE UK (mark coyle) (@SECUREUK2025) reported@marcusmark2019 very bad customer service then... disgusting behaviour from @AskNationwide
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Brian P Willmot (@BrianWillmot) reported@DebiEvansMatron @AskNationwide What has happened 🤔 (I haven't had any issues with them).
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Literate Cynic (@LiterateCynic) reported@AskNationwide Dreadful new website. Looks like it was designed for people who write with crayons!
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kathleen reid (@independencekat) reported@AskNationwide are you having an issues today? Having trouble transferring from savings account to current account. Had the same problem last week but it resolved itself.