Nationwide status: access issues and outage reports

Problems in the last 24 hours in Tilmanstone, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Tilmanstone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Tilmanstone, England

Latest outage, problems and issue reports in Tilmanstone and nearby locations:

• 
  Mary-Elizabeth (@Mary_Harvey) reported 11 minutes ago from Margate, England

  @AskNationwide I can rephrase. My card was blocked because you suspected a breach in security; I now have to wait 5 working days for a new one. I have no means of paying for anything. Do you always leave customers high and dry so readily?

• 
  Mary-Elizabeth (@Mary_Harvey) reported 12 minutes ago from Margate, England

  @AskNationwide Have a very simple question to ask, which doesn't feature on your website or on telephone options. How do I get an answer seeing as you closed my branch last year? #nationwide

• 
  Mary-Elizabeth (@Mary_Harvey) reported 14 minutes ago from Margate, England

  @AskNationwide I can rephrase, Karen. My card was blocked because you suspected a breach in security; I now have to wait 5 working days for a new one. I have no means of paying for anything. Do you always leave customers high and dry so readily? #Nationwide

• 
  Christina Bridge-The Gastronomes (@thegastronomes) reported 17 minutes ago from Folkestone, England

  @AskNationwide Im.not DMing you anything.but I can quite happily post the incompetent and rude reply from your head of customer engagement.your press office cant be bothered to reply. So I'll.just post it here. I'm a Journalist dear.

• 
  Michelle Vesey-Wells🔸️ (@Michevwells) reported 19 minutes ago from Chestfield, England

  @AskNationwide If I start at the beginning of the issue.We live a distance apart and my husband (her Son) is trying to take the place on the account of her deceased husband. We filled out the forms given by her branch and took them to our branch and now we have received this letter.

• 
  Michelle Vesey-Wells🔸️ (@Michevwells) reported 22 minutes ago from Chestfield, England

  @AskNationwide She tried this number and as it's automated it couldn't help and told her to go to a branch.

• 
  H (@HHobbs97) reported 41 minutes ago from Folkestone, England

  Maybe if @AskNationwide actually told its members what the issues are being caused by instead of providing the same copy paste answer, people would be a lot more understanding.

• 
  Mary-Elizabeth (@Mary_Harvey) reported 49 minutes ago from Margate, England

  @AskNationwide Not used an ATM for many months. As someone clinically vulnerable it's something I avoid. I don't have Apple Pay either. Thank you Karen for your help.

• 
  Paulcorfe (@paulcorfe) reported 51 minutes ago from Margate, England

  @AskNationwide how do I get a replacement credit card? I've broken the contactless on mine. Thanks

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mr Joshua (@MrMrJoshua) reported 3 minutes ago

  @AskNationwide That's not the problem. I need a card sent to branch due to insecure address. Five months with no card. @MartinSLewis - this is really getting me down.

• 
  Platinum Trophy 141 (@plattrophy141) reported 5 minutes ago

  @AskNationwide Hello, I ordered a credit card over 10 working days ago and I still haven’t received it. I start a new job on Monday which I need the card for to pay for travelling but now I won’t be able to get there because of your inadequate service. Trashy Bank

• 
  Gemma H (@gem_gem14) reported 11 minutes ago

  @AskNationwide I have switched my bank over to you fully and still have no option setting up biometrics to remove card reader. Be coming an issue as can’t send my teenager funds if needed. How long after switching will this take to be an option?

• 
  Tommybhoy79🍀🏴󠁧󠁢󠁳󠁣󠁴󠁿⚽ (@ruchillbhoy79) reported 13 minutes ago

  On hold to @AskNationwide fraud telephone line for over 30mins now....terrible customer service this 😡

• 
  johnny (@johnny_0789) reported 14 minutes ago

  @AskNationwide your service is ridiculous. Called twice and agent called Chelsea dropped the call on me and was rude

• 
  Aston Lord of Who 🦁 (@AstonoftheLord) reported 15 minutes ago

  @MichaelFra89678 @SkhTrains @AskNationwide Then maybe save some money like the rest of us and you will get a little bit of help. If you can’t save £100 by your age then you are not making good financial decisions.

• 
  daisy macvicar (@daisy_macvicar) reported 15 minutes ago

  @AskNationwide I’ve tried to change my address on my account multiple times but it keeps saying there’s a service issue. I don’t stay at the address that’s on my account but I have received letters to my current address

• 
  Firetrapdiva (@ItsOnlyStubbsy) reported 20 minutes ago

  @AskNationwide That'd be great if you didn't delete people's accounts from the app & tell them to go in branch if they want money, but they're housebound & calling up gets you passed from department to department with no actual solution. We'll be moving banks as soon as this issue is resolved

• 
  georgina brown (@georginabrown7) reported 21 minutes ago

  @AskNationwide have been unable to transfer any money out of my account for 10 days. Always getting an error message- have been on live chat 3 times and nobody able to fix this issue This is not good enough. I will have bills bouncing from another account if I cannot transfer

• 
  Jacko 💙 (@1066jacko) reported 22 minutes ago

  @AskNationwide Hi Nathan, the only issue I have is that we didn’t receive any more texts as it says in the message?