Nationwide status: access issues and outage reports

Problems in the last 24 hours in Tilmanstone, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Tilmanstone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

• Login (29%)
• Website (27%)
• Mobile App (26%)
• Transactions (12%)
• Transfer (5%)
• Withdrawals (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports Near Tilmanstone, England

Latest outage, problems and issue reports in Tilmanstone and nearby locations:

• 
  Michelle Vesey-Wells🔸️ (@Michevwells) reported 12 minutes ago from Chestfield, England

  @AskNationwide If I start at the beginning of the issue.We live a distance apart and my husband (her Son) is trying to take the place on the account of her deceased husband. We filled out the forms given by her branch and took them to our branch and now we have received this letter.

• 
  Christina Bridge-The Gastronomes (@thegastronomes) reported 23 minutes ago from Folkestone, England

  @AskNationwide Im.not DMing you anything.but I can quite happily post the incompetent and rude reply from your head of customer engagement.your press office cant be bothered to reply. So I'll.just post it here. I'm a Journalist dear.

• 
  Michelle Vesey-Wells🔸️ (@Michevwells) reported 23 minutes ago from Chestfield, England

  @AskNationwide She tried this number and as it's automated it couldn't help and told her to go to a branch.

• 
  H (@HHobbs97) reported 25 minutes ago from Folkestone, England

  Maybe if @AskNationwide actually told its members what the issues are being caused by instead of providing the same copy paste answer, people would be a lot more understanding.

• 
  Mary-Elizabeth (@Mary_Harvey) reported 36 minutes ago from Margate, England

  @AskNationwide I can rephrase, Karen. My card was blocked because you suspected a breach in security; I now have to wait 5 working days for a new one. I have no means of paying for anything. Do you always leave customers high and dry so readily? #Nationwide

• 
  Mary-Elizabeth (@Mary_Harvey) reported 41 minutes ago from Margate, England

  @AskNationwide I can rephrase. My card was blocked because you suspected a breach in security; I now have to wait 5 working days for a new one. I have no means of paying for anything. Do you always leave customers high and dry so readily?

• 
  Mary-Elizabeth (@Mary_Harvey) reported 53 minutes ago from Margate, England

  @AskNationwide Not used an ATM for many months. As someone clinically vulnerable it's something I avoid. I don't have Apple Pay either. Thank you Karen for your help.

• 
  Mary-Elizabeth (@Mary_Harvey) reported 57 minutes ago from Margate, England

  @AskNationwide Have a very simple question to ask, which doesn't feature on your website or on telephone options. How do I get an answer seeing as you closed my branch last year? #nationwide

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Quinn (@Harlequinn135) reported 4 minutes ago

  @Nationwide @AskNationwide Honestly the Fraud System and Help is such a sham, the way their “email” makes you feel like even more crap and blames you for sending the money for goods is a joke, and I waited a month for the joke of an email #fraud #nationwide #scams

• 
  Cara Willams (@CaraWilliams09) reported 5 minutes ago

  @AskNationwide As an adult I’m going to make it clear after some investigation this is nothing to do with Nationwide and an error on my works side - thanks for all the help

• 
  𝜜ηη 🌷🌷🌷 (@AnnWhitam) reported 7 minutes ago

  @james6918 @AskNationwide @sainsburys I think there’s a problem with verified by visa and as usual the banks are the last to know

• 
  paulaevans56 (@paulaevans56) reported 8 minutes ago

  @AskNationwide Are there any problems with Nationwide verifying payment by current account card this evening please?

• 
  Lucy Doyle (@lucycdoyle) reported 8 minutes ago

  @AskNationwide Ha if only 😣 @NatWest_Help is awful. It won’t let you move forward unless you can fit the drop down lousy of accounts, none of which are right! @NatWest_Help care to pitch in with ideas here??

• 
  Ian Gate-Stone (@Ingatestonian4) reported 9 minutes ago from Brentwood, England

  @AskNationwide Wouldn’t it be a good idea to update your website with the actual opening hours of branches? I’m not a customer but have travelled specially to your Brentwood branch to advise of the death of my mother, only to find the door locked at 2pm not 4.30 as stated. Great!

• 
  Ian Gate-Stone (@Ingatestonian4) reported 11 minutes ago

  @AskNationwide Please do. An hour spent there and back plus car parking. What sort of service is closing at 2pm?

• 
  Jack Skilton (@TheSkilt) reported 13 minutes ago

  Love being broken down, stuck on a no hard shoulder motorway and unable to get through to nationwide break down insurance for 15 minutes and counting… @AskNationwide

• 
  Polly (@Polly05) reported 19 minutes ago

  @AskNationwide Am I meant to take a digit off my customer number? It says its a number too long

• 
  Polly (@Polly05) reported 25 minutes ago

  @AskNationwide Nope. Still not working. I'm sure that's my pass number. And the code I'm writing it looks the same as text. I will try on fone but not app and try copying the pasting the text number