Nationwide status: access issues and outage reports
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Full Outage Map
- Nationwide generated 0 outage signals in the last 24 hours around Tilmanstone, including 0 direct reports.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Tilmanstone, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Tilmanstone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Nationwide Issues Reports Near Tilmanstone, England
Latest outage, problems and issue reports in Tilmanstone and nearby locations:
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Mary-Elizabeth (@Mary_Harvey) reported from Margate, England@AskNationwide I can rephrase, Karen. My card was blocked because you suspected a breach in security; I now have to wait 5 working days for a new one. I have no means of paying for anything. Do you always leave customers high and dry so readily? #Nationwide
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Mary-Elizabeth (@Mary_Harvey) reported from Margate, England@AskNationwide Have a very simple question to ask, which doesn't feature on your website or on telephone options. How do I get an answer seeing as you closed my branch last year? #nationwide
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H (@HHobbs97) reported from Folkestone, EnglandMaybe if @AskNationwide actually told its members what the issues are being caused by instead of providing the same copy paste answer, people would be a lot more understanding.
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Paulcorfe (@paulcorfe) reported from Margate, England@AskNationwide how do I get a replacement credit card? I've broken the contactless on mine. Thanks
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Mary-Elizabeth (@Mary_Harvey) reported from Margate, England@AskNationwide Not used an ATM for many months. As someone clinically vulnerable it's something I avoid. I don't have Apple Pay either. Thank you Karen for your help.
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Michelle Vesey-Wells🔸️ (@Michevwells) reported from Chestfield, England@AskNationwide She tried this number and as it's automated it couldn't help and told her to go to a branch.
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Christina Bridge-The Gastronomes (@thegastronomes) reported from Folkestone, England@AskNationwide Im.not DMing you anything.but I can quite happily post the incompetent and rude reply from your head of customer engagement.your press office cant be bothered to reply. So I'll.just post it here. I'm a Journalist dear.
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Mary-Elizabeth (@Mary_Harvey) reported from Margate, England@AskNationwide I can rephrase. My card was blocked because you suspected a breach in security; I now have to wait 5 working days for a new one. I have no means of paying for anything. Do you always leave customers high and dry so readily?
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Michelle Vesey-Wells🔸️ (@Michevwells) reported from Chestfield, England@AskNationwide If I start at the beginning of the issue.We live a distance apart and my husband (her Son) is trying to take the place on the account of her deceased husband. We filled out the forms given by her branch and took them to our branch and now we have received this letter.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Scrase (@StevenScrase) reported@AskNationwide @AskNationwide Shocked by the lack of support from you. As a customer with documented neurological and spinal issues, your refusal to adapt your communication style is a breach of the Equality Act. I need a specialist to contact me who understands 'Vulnerable Customer' protocols.
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Julie (@JulieMelvinator) reported@AskNationwide I’m going to raise a complaint. How can you decide to block a payment to HMRC ? the automotive service at HMRC did not recognise my version of my postcode so I tried again and nationwide blocked my card!! I’ve had to spend another 45mins on the phone to HMRC !!
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Ⓒⓗⓐⓡⓛⓘⓔ Ⓜⓐⓨ (@charlottemyford) reported@AskNationwide trying to make payment to my catalogue and the funds are there but keeps declining. Do you know why this would be? (Any fake account offering help will be reported)
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Teddy. C Youg (@TeddyYoug64898) reported@AskNationwide @_xnxnxs_ Every time any body posts a problem on any social media platform, your answer is DO YOU WANT TO RAISE A COMPLAINT.. What has happened to your company its absolutely ridiculous pathetic and to top it all really bad..
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CJ © 📷 (@photo_cj) reported@AskNationwide Gave up after 40mins Decided to look at opening a @NatWest_Help account instead of adding to the ones I have with you, which will probably close as I don't have any digital access (very old, long standing accounts).
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Niz1111 (@Niz11111) reported@AskNationwide apparently nationwide are having issues processing payments with no notification to customers. A direct debit for y credit card was made and reversed. Payment from savings to current also reversed. This is causing distress and anxiety for me as it could affect my
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john tarrant (@johntarrant16) reported@AskNationwide Why will no one speak to me. You online banking is not working and no one in Nationwide cares.
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Sophie (@SophieMHorton) reported@AskNationwide I keep getting a 'something went wrong' screen when trying to do a 'pay by bank' transfer. Your service status page says all is working normally. I've already reached out via chat and was told there are issues, so why doesn't it say this on the status page?
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Gary Fox (@garygfox) reported@AskNationwide There is a problem with the new look internet banking - unable to download statements using Firefox. When switch back to original view then can download statements. It works ok in Chrome
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Magic Cram Crock (@craig13mcc) reported@AskNationwide Evening guys, I've just had a "technical issue which wasn't my fault" message when trying to apply/open an account. Are you able to help me with this or point me to the correct team or number please. Cheers Craig