Nationwide

Is Nationwide down in Swansea, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Swansea, Wales 12/21/2025 18:20

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (25%)

    Website (25%)

  3. Login (17%)

    Login (17%)

  4. Transactions (15%)

    Transactions (15%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Swansea, Wales

The most recent Nationwide outage reports came from the following cities: Neath.

Loading map, please wait...
City Problem Type Report Time
United KingdomNeath Login
United KingdomNeath Transactions
United KingdomSwansea Transfer
United KingdomSwansea Transactions
United KingdomLlanelli Transfer
United KingdomSwansea Withdrawals

Community Discussion

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Nationwide Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • MarkkCampion Mark Campion (@MarkkCampion) reported from Swansea, Wales

    @AskNationwide An increase, albeit tiny, in savings interest rate is welcome. But why make existing customers open a new account to access the rate? Why not just up the rate of the existing account? You could be more helpful to everyone here! (Re Triple Access Savings Account)

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Snowcatt Snowcatt🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Snowcatt) reported

    @AskNationwide Hi Scott. I can view in chat box window but it is small and not the same as being able to view a secure msg like I used to be able to do. The chat box option is slow to get to the right place and/or human. Might be better for NW but poor service for customer!

  • apougher apougher (@apougher) reported

    @AskNationwide Thanks. Yes I’ve “live” chatted this issue many times. Still no resolution or contact from IT / systems managers. Kindly escalate this as a matter of urgency as it’s affecting accounts and fees.

  • John_Barlow_LS9 John Barlow #TO THE GRAVE (@John_Barlow_LS9) reported

    @AskNationwide still down...

  • Deborah41301838 Deborah Short (@Deborah41301838) reported

    @AskNationwide None. Supermarkets should be outlawed. Support local producers, buy direct from growers & local small businesses who don't discriminate against customers who use cash

  • Snowcatt Snowcatt🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Snowcatt) reported

    @AskNationwide If I have a query I do not want to use the Chatbot to get access to a human. I used to be able to compose a secure message but this seems to have disappeared. The replacement is most unsatsifactory.

  • dickiecoxhead Dickie Coxhead (@dickiecoxhead) reported

    @AskNationwide I have just been cut off from my 6th attempt at contacting you on the intl +44 … 67 89 number. I cannot login either as my card has expired & your site is having difficulties. I need you to contact me here in Aus as I need funds from my account asap

  • itsjillgardner The-Fat:Controller 🏁🛡😀🟥🦕🥩 🗽 (@itsjillgardner) reported

    @AskNationwide I have an idea. Why not help local businesses, and the environment, by incentivising your customers to shop locally and to use cash. Surely we are all about 'saving the planet' these days? Not sure how shopping at automated corporate supermarkets helps any of us in the long run.

  • Happyhoof7 Happy hoof (@Happyhoof7) reported

    @AskNationwide good morning. Just need a bit of help. I closed my account with you and the switch was completed yesterday however, I was refunded £18.90 by a company called @AlwaysPersonal yesterday morning. Please advise. My new account is with @NatWest_Help

  • jackie891 Jax (@jackie891) reported

    @AskNationwide Ha that’s a joke! Been in the phone with an adviser for 34 mins who has no clue what she is talking about keeps saying I list my card which is not the case at all! Horrible service

  • Ester_Laura83 ester83 (@Ester_Laura83) reported

    @AskNationwide the app froze while making a payment after I’d entered the code from my card reader and clicked confirm. Can I be certain that the payment didn’t go through if it’s not showing on my transactions or could it be pending? It’s for a service so don’t want to pay twice