Nationwide status: access issues and outage reports

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Swansea, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

• 
  Mark Campion (@MarkkCampion) reported 42 minutes ago from Swansea, Wales

  @AskNationwide An increase, albeit tiny, in savings interest rate is welcome. But why make existing customers open a new account to access the rate? Why not just up the rate of the existing account? You could be more helpful to everyone here! (Re Triple Access Savings Account)

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🌍🌳🐟🙉Ady🤔 (@AdyG28) reported 7 minutes ago

  @AskNationwide I opened a triple access ISA last October which started at 4%, now it's been reduced to 3.3%. Meanwhile in the app you're offering new triple access ISA deals at 4%. Why have you reduced my current one, while offering new deals at the higher rate mine started at?

• 
  🌬️Yaga💨💨💨 (@Yaga_42o) reported 7 minutes ago

  today I had to contact @AskNationwide because one of my kid trust fund account went missing from my banking app. Turns out the address was incorrect. No letter to tell me there’s an issue, just removed the account. Only removed one account even though both have the same issue.

• 
  Tamara G (@wacgirl) reported 9 minutes ago

  @AskNationwide Thank you I will. I just find it really odd that in the 21st century we still have to go into a branch (which is closed today btw) usually at times we're working so inconvenient, and present the same ID we would present online? Either be fully online or don't say you are.

• 
  Holly 🇺🇦 (@HoZiegler) reported 10 minutes ago

  @AskNationwide when will the faster payments card reader issue be fixed ?

• 
  Rachel small (@rachismall) reported 11 minutes ago

  @AskNationwide We already have and you don’t care, your not interested - awful

• 
  William Cardale (@WCardale6746) reported 11 minutes ago

  @AskNationwide Hello, I tried to visit your stevenage branch recently in the afternoon and the atms were both switched off and the branch had shut early. Please could you let know if the atms were switched off due to issues as it was an inconvenience to me

• 
  Carl (@uncle_carl1) reported 11 minutes ago

  @AskNationwide So far your online service has required me to log in five times in ten minutes, won't allow me to convert my account and has a broken link to the page where I'm supposed to be able to . Online chat has no-one available either. Best possible service? Really?

• 
  JaxquesRiviera (@JaxquesRiviera) reported 12 minutes ago

  @AskNationwide @Hmadtmts Could you dm me too as I have the same issue when trying to call about about an MSB1 error preventing me making payment on the nationwide app

• 
  Simon (@Simon11037949) reported 16 minutes ago

  @AskNationwide I get an email from Nationwide ever day that I have not asked for with useless information and it’s impossible to have it stopped?

• 
  Jordan (@JordanPostingX) reported 19 minutes ago

  @AskNationwide No, I can't do that as your bank has a stupid policy where you need the bank card to access interentet banking. Your phone lines are also useless as it's a robot who keeps saying the same thing over and over. Really unhelpful response at a very stressful time.