Nationwide down? Current status and problems in Swansea, Wales

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Swansea, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

• Login (30%)
• Mobile App (27%)
• Website (25%)
• Transactions (11%)
• Transfer (6%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

• 
  Mark Campion (@MarkkCampion) reported 30 minutes ago from Swansea, Wales

  @AskNationwide An increase, albeit tiny, in savings interest rate is welcome. But why make existing customers open a new account to access the rate? Why not just up the rate of the existing account? You could be more helpful to everyone here! (Re Triple Access Savings Account)

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  50 plus Angry Grumpy Old sod (@DeepinLakebirds) reported 5 minutes ago

  @AskNationwide Obviously nationwide don't care about existing customers. I will be transferring my current account in the coming weeks! Pretty piss poor customer service really. I've been a customer since they took over the Anglia BS and were the Nationwide Anglia. Well your choice. Bye bye.

• 
  Peter Scandrett (@proogs) reported 6 minutes ago

  @AskNationwide Well, I had an online chat the other day (alluded to in the thread) and then got the message quoted in this thread. I'm dubious about the explanation I've had. Is there a policy document anywhere that explains what email domains can and can't be used for customer comms, please?

• 
  Peter Scandrett (@proogs) reported 6 minutes ago

  @tepreece @AskNationwide Thanks; that sounds /slightly/ coincidental and I don't have a credit card so I can't check that. The email address is correct in the 'my personal details' bit of the Nationwide site though. All slightly baffling.

• 
  Annie (@annabelchan88) reported 7 minutes ago

  @AskNationwide hi I’ve been trying to do a switch joint account online since Thursday but keep getting an error message after the credit check page…can someone please help? I want to just do it online if possible

• 
  colin James (@cjamob) reported 8 minutes ago

  @AskNationwide Thanks Pauline, I've used the advice and made application to make international transfer. I did this last Saturday (over 7 days ago) and it's not left my account. I'm returning their own money transferred to me...if there was a problem with the transaction I would like to know 😔

• 
  Catherine O'Donnell (@Catheri02068701) reported 10 minutes ago

  Day 49 of no access to funds from @AskNationwide for my friend who has bipolar disorder . No money for medicines, no phone or email since @AskNationwide have not paid direct debits as promised. no contact with me breaking' 5 day reply to complaint ' commitment @Debbiecrosbie1

• 
  mollie snook (@molliesnook) reported 11 minutes ago

  @AskNationwide hello I’ve just got a new phone and trying to get the nationwide app back onto my phone. Every time I try , it keeps coming up saying your experiencing a problem. Is the app not working at the moment?

• 
  Annie (@annabelchan88) reported 11 minutes ago

  @AskNationwide I’m doing it via your website, I’m a new customer who is trying to switch over

• 
  Rob Nicholson (@rnzz99) reported 12 minutes ago

  @AskNationwide Can’t set up on line banking as it’s not recognising the codes I used during set up. I need to know what the issue is with the transfer. If it’s stopping the £200 incentive then I want to stop the set up.

• 
  B. (@schrute_swanson) reported 12 minutes ago

  @AskNationwide Sorry no I am a mortgage customer