Nationwide

Is Nationwide down in Swansea, Wales?

Some problems detected

Users are reporting problems related to: website, mobile app and login.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Swansea, Wales 02/02/2026 09:05

February 02: Problems at Nationwide

Nationwide is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (31%)

    Website (31%)

  2. Mobile App (28%)

    Mobile App (28%)

  3. Login (28%)

    Login (28%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (1%)

    Transfer (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • MarkkCampion Mark Campion (@MarkkCampion) reported from Swansea, Wales

    @AskNationwide An increase, albeit tiny, in savings interest rate is welcome. But why make existing customers open a new account to access the rate? Why not just up the rate of the existing account? You could be more helpful to everyone here! (Re Triple Access Savings Account)

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • spike7307 Spike7307 (@spike7307) reported

    @AskNationwide your website says Mortgage General Enquiries from 8-5 - so why, at 08:15, does it say ‘phone back during normal hours’ when I call?????

  • AManCalledMax SpreadsheetJones (@AManCalledMax) reported

    @AskNationwide How can I use chat if I can't open the site? Will go to the branch to make the payment, and hope you sort yourselves out.

  • jonboy_103 john littler (@jonboy_103) reported

    @AskNationwide I used my visa debit card though , is that an issue ?

  • bethmaidurant Beth Durant (@bethmaidurant) reported

    @AskNationwide I ordered a bed from Made in May and paid on my debit card - it hasn't arrived since and their website is now not in use. Can I do a chargeback on this purchase?

  • AManCalledMax SpreadsheetJones (@AManCalledMax) reported

    @AskNationwide Sure. The msg is "we seem to be experiencing some technical problems"

  • Mollylou1988 Molly (@Mollylou1988) reported

    @AskNationwide Website its to 3 different bills

  • lemanie33 melmickeyjay🖤🖤🖤 (@lemanie33) reported

    @AskNationwide any penalties if i switch away from #nationwide after only being with them 10 day? As theyre terrible

  • GavinEdgar4 G∆VIN (@GavinEdgar4) reported

    . @AskNationwide any plans to get rid of the card calculator? It's safe but loads of other orgs get away with not using one. Feels like ransom hardware at this point stopping people from moving money quickly (post login) why the extra hurdle?

  • RJMcColl Rebecca (@RJMcColl) reported

    @AskNationwide I was told by the mortgage assistant that a manager didn’t want to speak to me because they couldn’t do anything to help. Checking that I had heard what she had said correctly, she said ‘yes’ that was what she had been told by a manager. 2/4

  • AlexBoy71236826 Alex Boyle (@AlexBoy71236826) reported

    @AskNationwide hello I’ve got a large payment coming into my bank as backpay from DWP am I best of ringing to inform you because it’s an unusual payment. And it being so large don’t want any issues when it does come in need that money