Nationwide status: access issues and outage reports
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Full Outage Map
- Nationwide generated 0 outage signals in the last 24 hours around Swansea, including 0 direct reports.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Swansea, Wales
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Swansea, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Nationwide Issues Reports Near Swansea, Wales
Latest outage, problems and issue reports in Swansea and nearby locations:
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Mark Campion (@MarkkCampion) reported from Swansea, Wales@AskNationwide An increase, albeit tiny, in savings interest rate is welcome. But why make existing customers open a new account to access the rate? Why not just up the rate of the existing account? You could be more helpful to everyone here! (Re Triple Access Savings Account)
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Gillian Perris (@GillianPerris) reported@AskNationwide I've been on hold on the phone for an hour and on hold with a chat bot for 30 mins who then cut me off and still no answer to my question. Poor customer services. Any ideas how I can speak to a real person to answer my simple question?
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Karl Dyer (@KarlDyer15) reportedWhat the hell has happened @AskNationwide you used to be the best place to bank with good customer service, you’ve now just closed my ISA with no further deposits being allowed 🤯
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Neil Jeffares (@neiljeffares) reported@AskNationwide Just had the most frustrating experience with your chat system. Extremely slow. After 25 minutes explaining simple question you simply cut me off. All because you have a daft system requiring me to have a card reader to close my account with you
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Tom Morgan (@twmorgan11) reportedSome absolute golden UX fails from @AskNationwide trying to report a lost card. 1) 'Please have your credit card to hand to report your lost card'. 2) 'Please insert your card into your card reader to report your lost card. Don't have a card reader? No problem.'
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Chris Dawson (@ChrisCharlesD1) reported@AskNationwide what have you done to the website and transaction view, its awful please go back to the old view. Who ever is the UI developer and signed off on this needs to get a grip.
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Z 💬 (@ZC1337) reported@AskNationwide why are your services down? I’m trying to pay my rent and you’re not available to take my call to assist me. Not helpful!
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Mark (@MorganMF9867) reported@AskNationwide 5 attempts to log in. 5 messages saying you're experiencing technical problems
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Jul8 (@Jul806223479) reported@AskNationwide Are you having issues right now? I have tried to apply for a new product both on the app and desktop site and I get error messages.
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Diana Kimpton (@dianakimpton) reported@AskNationwide I’ve already spent an hour on chat trying to log a complaint. Tortuously slow and very frustrating.
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Mark Sowton (@SowtonMark) reported@AskNationwide How do I find out if you have blocked a genuine website after a previous hacking. I am NOT calling Customer Services.