Nationwide status: access issues and outage reports

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Swansea, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

• 
  Mark Campion (@MarkkCampion) reported 34 minutes ago from Swansea, Wales

  @AskNationwide An increase, albeit tiny, in savings interest rate is welcome. But why make existing customers open a new account to access the rate? Why not just up the rate of the existing account? You could be more helpful to everyone here! (Re Triple Access Savings Account)

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ross (@enakssor) reported 6 minutes ago

  @AskNationwide had a payment sent to me from another nationwide account but haven’t received it yet, whats the issue?

• 
  Garfies (@Garfies) reported 6 minutes ago

  @AskNationwide just to let you know the app update says you can close savings accounts within app …. You can’t… he redirects to website.. Regards Pete

• 
  Roy Beecham 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇺🇸 (@roy_beecham) reported 17 minutes ago

  @AskNationwide I’ve just waited 20 minutes holding on the phone for help with your app and was told what to do and it didn’t work. I now have an option. Ring again and waste another 20 minutes or tell the world how useless you are. I’ll go for the latter 🤬

• 
  mind your own business (@Ankit20035) reported 19 minutes ago

  @AskNationwide lost a customer for good now will move all business to Halifax since you continue to discriminate customers

• 
  mind your own business (@Ankit20035) reported 23 minutes ago

  @AskNationwide @Rayne249210 Why you lying for ive had nothing but issues

• 
  CJ © 📷 (@photo_cj) reported 24 minutes ago

  @AskNationwide Gave up after 40mins Decided to look at opening a @NatWest_Help account instead of adding to the ones I have with you, which will probably close as I don't have any digital access (very old, long standing accounts).

• 
  Matt G (@Icematt12) reported 25 minutes ago

  @AskNationwide Having trouble making payments to unsaved payees that automatically open the app to make a payment. Always gets a vague "Something has gone wrong" error message. Even paying my AmEx like I have done numerous times.

• 
  Professor Adam Taylor (@Adatomy) reported 25 minutes ago

  In germany and cant use #visa cards to pay due to system failure. Not sure what thats about but thankfully had a small amount of cash or would be washing dishes. Waiter tells me its "europe-wide" issue? @AskNationwide any idea if this is a wider system issue or me specific 🤔

• 
  Chris Mollett (@CPFCmollett) reported 26 minutes ago

  @AskNationwide I have recently started getting statements for an ISA account however I was under the impression that I closed down all accounts with yourselves a long time ago. Your AI assistant is asking me to log in to online banking to receive help but I don’t have it to do so

• 
  Mind Crypto 🍥 (@MindCrypto_) reported 26 minutes ago

  @BeardyInvestor @AskNationwide This is ultimately an FCA overreach (Nationwide was fined £44M in Dec,25) which in-turn means; it's about protecting the bank's money from having to refund yours later. Over regulation and lack of autonomy for the customer. Annoying!