Nationwide

Is Nationwide down in Swansea, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Swansea, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Swansea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Swansea, Wales 11/21/2025 12:25

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (21%)

    Website (21%)

  3. Login (10%)

    Login (10%)

  4. Transactions (7%)

    Transactions (7%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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Nationwide Issues Reports Near Swansea, Wales

Latest outage, problems and issue reports in Swansea and nearby locations:

  • MarkkCampion Mark Campion (@MarkkCampion) reported from Swansea, Wales

    @AskNationwide An increase, albeit tiny, in savings interest rate is welcome. But why make existing customers open a new account to access the rate? Why not just up the rate of the existing account? You could be more helpful to everyone here! (Re Triple Access Savings Account)

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • wilearl Will Earl (@wilearl) reported

    Hi @AskNationwide have been trying to speak to someone regarding my mortage, tried online chat and also calling but been on the phone waiting for over 20mins.... please can you help? Thanks

  • MadMaxMel Melville Carrie (@MadMaxMel) reported

    @AskNationwide No. I get it’s hard for everyone, but it doesn’t need to be this disjointed for customers. Please just pass on to the Digital team that “hand over” needs working on

  • dawnie2305 Dawn Gifford 💙 (@dawnie2305) reported

    @AskNationwide is there any problem with the nationwide online banking app because all day I've been getting a message up whenever I tried to load the app saying sorry having a technical issue at the moment. I have reinstalled the app and it's still not working

  • mike_tilling Mike Tilling (@mike_tilling) reported

    @AskNationwide bank transfers to my account not showing on my online banking. Is there an issue just now?

  • SourEnvy Elliot ⚽️🏈🎮 (@SourEnvy) reported from Leyland, England

    @AskNationwide Hi, I've just moved a substantial amount from a Halifax account over to my Nationwide account but it isn't currently showing. Any help?

  • RachaelC86 Rachael Collett (@RachaelC86) reported

    @AskNationwide I have done this and she tells me i'll get a call back in 5 working days. Not good enough!

  • _bunker11 Christopher Bunker (@_bunker11) reported

    @AskNationwide absolutely shocking customer service, locked out of my accounts for 3 days, 2.5hours on hold, no reference numbers, no one calls you back, incompetent call handlers and constantly lied too. #shambles #poorcustomerservice

  • Old_Crusty Old_Crusty (@Old_Crusty) reported

    @AskNationwide @Nationwide your landing page for log in states clearly ‘our services are working normally’. 22 minutes of holding and your staff say ‘we are aware of an issue with internet banking’. Get a grip

  • steevecopping Steevecopping (@steevecopping) reported

    @AskNationwide you could help with this crisis by removing your onerous arranged overdraft interest rate...

  • _bunker11 Christopher Bunker (@_bunker11) reported

    @AskNationwide I have and do not hold out any hope, your customer service is a complete joke, you have my contact details, perhaps you could call me #farce