Is Nationwide down in Sutton Valence, Kent, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Sutton Valence, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sutton Valence and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (28%)
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Transactions (21%)
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Website (19%)
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Transfer (17%)
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Login (14%)
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Withdrawals (2%)
Community Discussion
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Nationwide Issues Reports Near Sutton Valence, England
Latest outage, problems and issue reports in Sutton Valence and nearby locations:
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Colin Evans
(@colin12269) reported
from
Sutton Valence, England
Hi @AskNationwide I have a question for you. How can you charge an existing customer a £999 fee to re-fix the term of their mortgage when @Barclays do it for £35 at a lower %age rate and Leeds don't charge a fee at all? Both with better rates than you. Why should we stay?
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Colin Evans
(@colin12269) reported
from
Sutton Valence, England
@AskNationwide Yes, yes I have. Not sure I'll be signing up with you for a new fixed term when this one expires next month. Really not feeling valued as a customer.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Calder
(@lawclinicsarah) reported
@AskNationwide Funnily enough, via DM you have advised that I try your webchat service which now tells me that it can’t help and I should call the mortgage team. Don’t you think we’ve tried that?! They’re the ones we’re complaining about! Absolutely appalling customer service with no care
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Bearded Wonder
(@MeBeardedWonder) reported
@AskNationwide @bealzebum After that you will deal with rubbish service and poor systems .. but don't worry your money is safe .. because at least the government is protecting that
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Hackney Rebel
(@elondems) reported
@AskNationwide I'm confused. Are you suggesting I wrote that greeting myself? I certainly didn't and no one else has access to my account.
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Vanessa Welham
(@VanessaWelham1) reported
@AskNationwide Thanks. Will do. Your customer experience and service is v bad.
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Chris Dixon
(@chris_ian_dixon) reported
@AskNationwide dreadful experience from Nationwide Building society today. Broken processes and overbearing risk management will make people start to walk.
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DollyDecades
(@DollyDecades) reported
@AskNationwide I set up a new Flex account on 19 July 22 via the current account switch service. I have not yet received my bank card or my card reader. I cannot make any online payments without my card reader. I will DM you my details. Thanks
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Tim Staddon
(@tstaddon) reported
@AskNationwide The only other way around it that we can see is to change the region of the phone but all her other important apps can install fine from that region. A different guest has an Android phone, still set to Ukraine, and has had no problems at all installing the Nationwide Android app
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ben
(@gaylaracroft) reported
@AskNationwide is the app broken rn?
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Caroline
(@caroline_1945) reported
@AskNationwide I am able to switch my mortgage deal, due to my term coming to an end. However your online mortgage manager is not working at all, the link fails on my PC and phone. Is this being resolved?!
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H
(@spoke_n) reported
@AskNationwide so why did my insurance premium drop by 30% this year? Did the law change and force you to give me the same deal as a new customer? So you’ve been massively overcharging me for years, legal yes, ethical, no. Treating customers fairly, no!!