Nationwide status: access issues and outage reports

Problems in the last 24 hours in Sutton Valence, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sutton Valence, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Sutton Valence, England

Latest outage, problems and issue reports in Sutton Valence and nearby locations:

• 
  Colin Evans (@colin12269) reported 15 minutes ago from Sutton Valence, England

  Hi @AskNationwide I have a question for you. How can you charge an existing customer a £999 fee to re-fix the term of their mortgage when @Barclays do it for £35 at a lower %age rate and Leeds don't charge a fee at all? Both with better rates than you. Why should we stay?

• 
  Colin Evans (@colin12269) reported 18 minutes ago from Sutton Valence, England

  @AskNationwide Yes, yes I have. Not sure I'll be signing up with you for a new fixed term when this one expires next month. Really not feeling valued as a customer.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Danny Hughes (@dannyjames2913) reported 9 minutes ago

  Hi i switched over to u on the 24th August and my direct debits have not been transferred over and ive got bills to pay which will now be late can u help @AskNationwide

• 
  Michelle Bills (@shellbills) reported 10 minutes ago

  @AskNationwide is there an issue with incomingand outgoing payments waiting for money to go in

• 
  Richard D G Cox (rcox.bsky.social) (@RDG_C) reported 15 minutes ago

  @deandunham @Chrisitv If that happens, either call someone else first or use a different phone. Key 159: it’s a safe number to reach your bank. When asked, speak the name of your bank to get connected. Most banks handle this well but @AskNationwide does seem to be having issues with it at the moment.

• 
  Old Bill (@The_Better_Ole) reported 16 minutes ago

  @AskNationwide @NorretteM Do you pass the data that the customer cannot see to HMRC ?

• 
  Neil cole (@Neilcol19002790) reported 19 minutes ago

  @AskNationwide how do I send a person X message as you don’t seem to have a email contact address on your website

• 
  David Ellis (@DavidElliss4nw) reported 21 minutes ago

  @AskNationwide @steph_wass Your Internet banking app is not working

• 
  dave harthill 🧜🏻‍♀️🌈 (@dharthill55) reported 23 minutes ago

  @AskNationwide @NevadaBHillon I am unable to see any transactions on both my debit and credit cards today. I assume you are experiencing problems although you say things are fine?

• 
  Hello Purgatory (@HelloPurgatory) reported 25 minutes ago

  Hey why can't I filter transactions from a specific payee on your online banking in the search function? Your banking upgrades are now a hindrance to my accounting PLEASE FIX THIS ASAP! @AskNationwide

• 
  Aston Lord of Who 🦁 (@AstonoftheLord) reported 27 minutes ago

  @MichaelFra89678 @SkhTrains @AskNationwide Then maybe save some money like the rest of us and you will get a little bit of help. If you can’t save £100 by your age then you are not making good financial decisions.

• 
  daisy macvicar (@daisy_macvicar) reported 30 minutes ago

  @AskNationwide I’ve tried to change my address on my account multiple times but it keeps saying there’s a service issue. I don’t stay at the address that’s on my account but I have received letters to my current address