Nationwide status: access issues and outage reports

Problems in the last 24 hours in Sutton Valence, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sutton Valence, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Sutton Valence, England

Latest outage, problems and issue reports in Sutton Valence and nearby locations:

• 
  Colin Evans (@colin12269) reported 8 minutes ago from Sutton Valence, England

  @AskNationwide Yes, yes I have. Not sure I'll be signing up with you for a new fixed term when this one expires next month. Really not feeling valued as a customer.

• 
  Colin Evans (@colin12269) reported 56 minutes ago from Sutton Valence, England

  Hi @AskNationwide I have a question for you. How can you charge an existing customer a £999 fee to re-fix the term of their mortgage when @Barclays do it for £35 at a lower %age rate and Leeds don't charge a fee at all? Both with better rates than you. Why should we stay?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Diana Kimpton (@dianakimpton) reported 6 minutes ago

  @AskNationwide I’ve already spent an hour on chat trying to log a complaint. Tortuously slow and very frustrating.

• 
  kathleen reid (@independencekat) reported 8 minutes ago

  @AskNationwide are you having an issues today? Having trouble transferring from savings account to current account. Had the same problem last week but it resolved itself.

• 
  Jenny Smith (@GoodyActually) reported 10 minutes ago

  @AskNationwide I wrote to them as someone that had very much been part of Pride celebrations in the past, but who felt unable to support the incarnation that @AskNationwide was promoting, by the way. /end

• 
  Tom Morgan (@twmorgan11) reported 21 minutes ago

  Some absolute golden UX fails from @AskNationwide trying to report a lost card. 1) 'Please have your credit card to hand to report your lost card'. 2) 'Please insert your card into your card reader to report your lost card. Don't have a card reader? No problem.'

• 
  Alan Raimes🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇮🇱 (@GrimUpNorth01) reported 24 minutes ago

  @AskNationwide very disappointed to find out this year I will not be receiving the fare share payment even though I have numerous accounts with you and been a loyal customer for many years. I now feel loyalty means nothing and will have to revaluate my position with you.

• 
  Citizen Swift (@citizen_swift) reported 25 minutes ago

  @AskNationwide I can’t get to internet banking. It’s been blocked. Called again this morning and got someone but their system was down 🙃

• 
  lewis (@LewisBuddle_15) reported 25 minutes ago

  @AskNationwide I’ve found a customers card and house keys but your automated helpline can’t help me, can you DM me?

• 
  All Mark (@MarkAll19523693) reported 26 minutes ago

  @AskNationwide I make a regular payment every month to an existing payee. However today it is asking me to use a card reader. It never asks me to use a card reader for existing payee. I have never had a card reader. What is going on? Is this a temporary glitch?

• 
  ESC Matt UK 🇬🇧 (@ESCMattUK) reported 29 minutes ago

  @AskNationwide I’ve been trying to move my money from my current account to my savings account for several days but the app keeps refusing to allow me to do it. Please help

• 
  william (@willyamhobbs) reported 30 minutes ago

  @MattyCanPic @AskNationwide I am also having this problem