Nationwide status: access issues and outage reports

Problems in the last 24 hours in Sutton Valence, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sutton Valence, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Sutton Valence, England

Latest outage, problems and issue reports in Sutton Valence and nearby locations:

• 
  Colin Evans (@colin12269) reported 32 minutes ago from Sutton Valence, England

  Hi @AskNationwide I have a question for you. How can you charge an existing customer a £999 fee to re-fix the term of their mortgage when @Barclays do it for £35 at a lower %age rate and Leeds don't charge a fee at all? Both with better rates than you. Why should we stay?

• 
  Colin Evans (@colin12269) reported 57 minutes ago from Sutton Valence, England

  @AskNationwide Yes, yes I have. Not sure I'll be signing up with you for a new fixed term when this one expires next month. Really not feeling valued as a customer.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Noah's nan 🩷 (@Noahjames_nan) reported 6 minutes ago

  @AskNationwide Thank you, I put the phone down on them as I was sure it was a scam but wanted to be sure!

• 
  Corin Messer (@CorinMesser) reported 10 minutes ago

  @AskNationwide Maybe it would help if I noted that none of our details have changed and our cover level hasn't changed and the Bank of England inflation calculator suggests our August 2025 premium of £626.30 should have increased to £638.75 not £987.00. Perhaps £987.00 was just a typo?

• 
  Citizen Swift (@citizen_swift) reported 12 minutes ago

  @AskNationwide I can’t get to internet banking. It’s been blocked. Called again this morning and got someone but their system was down 🙃

• 
  smiggs741 (@smiggyfox) reported 12 minutes ago

  Have you got issues with why standings orders are not showing in app @AskNationwide

• 
  johnny (@johnny_0789) reported 13 minutes ago

  @AskNationwide your service is ridiculous. Called twice and agent called Chelsea dropped the call on me and was rude

• 
  Neil Jeffares (@neiljeffares) reported 15 minutes ago

  @AskNationwide Just had the most frustrating experience with your chat system. Extremely slow. After 25 minutes explaining simple question you simply cut me off. All because you have a daft system requiring me to have a card reader to close my account with you

• 
  Matty M (@wanna_be_dj) reported 15 minutes ago

  @AskNationwide just received a letter from you stating you’re removing my overdraft and you’re giving me 30 days to pay it off??? Shocking service from the ‘peoples’ bank. Never been over my over draft. Don’t live in my overdraft have 3k a month go in and you’re doing this. How can you even be allowed to do it. Time to move banks.

• 
  Jordan (@jbtrance) reported 16 minutes ago

  @AskNationwide I've tired calling the bank now 3 times today and everytime I've got through they can't hear me... I know it's not the phone as I've used 3 different phones. Is there a problem on your end ?

• 
  william (@willyamhobbs) reported 17 minutes ago

  @Mollylou1988 @AskNationwide I am also having problems but Nationwide are claiming that everything is fine?

• 
  Mr Joshua (@MrMrJoshua) reported 18 minutes ago

  @AskNationwide That's not the problem. I need a card sent to branch due to insecure address. Five months with no card. @MartinSLewis - this is really getting me down.