Nationwide

Is Nationwide down in Sutton Valence, Kent, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sutton Valence, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sutton Valence and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Sutton Valence, Kent, England 11/27/2025 04:50

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (52%)

    Mobile App (52%)

  2. Website (24%)

    Website (24%)

  3. Transactions (9%)

    Transactions (9%)

  4. Login (9%)

    Login (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (3%)

    Transfer (3%)

Community Discussion

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Nationwide Issues Reports Near Sutton Valence, England

Latest outage, problems and issue reports in Sutton Valence and nearby locations:

  • colin12269 Colin Evans (@colin12269) reported from Sutton Valence, England

    Hi @AskNationwide I have a question for you. How can you charge an existing customer a £999 fee to re-fix the term of their mortgage when @Barclays do it for £35 at a lower %age rate and Leeds don't charge a fee at all? Both with better rates than you. Why should we stay?

  • colin12269 Colin Evans (@colin12269) reported from Sutton Valence, England

    @AskNationwide Yes, yes I have. Not sure I'll be signing up with you for a new fixed term when this one expires next month. Really not feeling valued as a customer.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Chrissie_Fraser Christina Fraser (@Chrissie_Fraser) reported

    @AskNationwide That’s all well and good but I can’t access the app to use the chatbot and I can’t seem to log in online either.

  • clozbrackerz chloe (@clozbrackerz) reported

    @AskNationwide I have been in branch and used ARTI - neither seem to be able to help with my query. I've tried ringing twice now to be told 'due to unforeseen circumstances we can't take your call' - what am I supposed to do now?!!

  • hbkeenan Helen Brady Keenan (@hbkeenan) reported

    @AskNationwide I have just DMed you. Been waiting since August for a resolution to the same issue. The incompetence in the first place was unacceptable. The delay is now incompetence. Either sort the problem out or I close my accounts after being a customer for 20 years.

  • Watsley Jay Watson (@Watsley) reported

    @AlexBlokPi2539 @AskNationwide I always try to use the Post Office for withdrawing cash because of this problem it's awful customers have to be out of pocket for goodness knows how long.

  • emma_dougan Emma Dougan (@emma_dougan) reported

    @AskNationwide @awkward_ms_n Not working for me either - won’t even log in past Face ID

  • AndyNotSoHandy Andy (@AndyNotSoHandy) reported

    @N13lCl @AskNationwide Don't be afraid to be blunt and to the point. You're paying them to provide a service and shouldn't have unnecessary stress because they aren't doing their jobs.

  • ColinPerkins20 Colin Perkins (@ColinPerkins20) reported

    @AskNationwide Well I have not long spoken with Nationwide and this ridiculousness is still going on three months now three months of total stupidity and ignorance that those working for Nationwide are putting themselves through They need to fix there fault

  • arthurliverpool arthur stafford (@arthurliverpool) reported

    @AskNationwide have you been hacked? Each time I look at savings I get a drop down ‘turn back, this website is impersonating savings@nationwide’ - what’s happening.

  • robvanriot Rob Hill (@robvanriot) reported

    Anyone else having problem with the Nationwide app or online banking this morning? Sort codes and account numbers visible but balances not available/not loading? @AskNationwide your service says it's running normally?

  • hbkeenan Helen Brady Keenan (@hbkeenan) reported

    @AskNationwide please STOP telling me you have called me twice and sent a text message, left a voicemail. NO-ONE has called. There is NO voicemail and NO text. Please stop lying and resolve the complaint fgs. Your customer service is non existent.