Nationwide status: access issues and outage reports

Problems in the last 24 hours in Stowmarket, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Stowmarket, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Stowmarket, England

Latest outage, problems and issue reports in Stowmarket and nearby locations:

• 
  Shaun McDonald 🇪🇺 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@smsm1) reported 46 seconds ago from Ipswich District, England

  @mcknut @Zarch1972 @AskNationwide I'm hoping the agile export on days like today will help counteract the higher import costs. Underlying issue is high gas costs and high proportion of gas used to power the grid at the moment, combined with low wind. Had a year or two of good prices due to low demand.

• 
  Shaun McDonald 🇪🇺 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@smsm1) reported 39 minutes ago from Ipswich District, England

  @dracos @AskNationwide Yeah I've had it before where Nationwide changed my credit card and I then couldn't access all the history. Part of the reason I hardly use it and now primarily use another which has a nice cashback rate.

• 
  Elaine Beckett (@ElaineBeckett) reported 44 minutes ago from Grundisburgh, England

  Another example of appalling customer service from @AskNationwide highlighted on @BBCLookEast stay away from these guys people unless you have a strong constitution #verybadservice #nationwidebuildingsociety #customerexperience

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tommybhoy79🍀🏴󠁧󠁢󠁳󠁣󠁴󠁿⚽ (@ruchillbhoy79) reported 23 seconds ago

  On hold to @AskNationwide fraud telephone line for over 30mins now....terrible customer service this 😡

• 
  Bryce Lawrence (@ScrumMachine) reported 45 seconds ago

  @AskNationwide @NevadaBHillon Never had a problem with NW internet banking wherever I am in the world! Been a customer for 30 years

• 
  lorna50 (@lornaparadise) reported 13 minutes ago

  @AskNationwide @Turbo_GSXR11 Even tho have told you countless times about our circumstances yet no help

• 
  JT ☄️ (@joshysaysstuff) reported 13 minutes ago

  Hi @AskNationwide I’ve been on the phone for over half an hour on two separate occasions today and not been able to get through to speak to somebody about an URGENT charge coming out of my bank that I need to contest? Please can anybody help???

• 
  Rachel Neighbour (@Rachey8807) reported 14 minutes ago

  @AskNationwide The banking app is down. All I’m getting is a white screen with the blue spinning circle. Any idea how long it will be down for? Thanks

• 
  Heather Finlay 🕊️KPSS💚🤍💜 (@LuxuryMoon) reported 14 minutes ago

  @AskNationwide Your new style layout for online banking is very poor and much worse than the current one. I sent a message a couple of days ago saying that I don’t want to switch but received no reply. The old style holds the information on one page . With a grid format that makes it easier to see and find a transaction . The new one is all over the place , disorganised and forces me to scroll up and down constantly . It seems that you have gone for a system that suits your tech staff but not your actual customers How do I retain the old style? I feel so strongly about this that I will move to another bank if forced to use the new style

• 
  kathleen reid (@independencekat) reported 16 minutes ago

  @MattyCanPic @AskNationwide Im having a very similar problem , also funds not transferring from savings account.

• 
  Jason Crane (@1975crane) reported 16 minutes ago

  @AskNationwide absolute disgraceful customer service - holiday over on day one because of archaic system Keep your fairer sharer payment, means nothing, nothing at all

• 
  Nick Clitheroe (@NickClitheroe) reported 17 minutes ago

  Hey @AskNationwide, your AI bot for customer service phone calls is dreadful. Get rid of it and just let us ring straight through to a human being please!

• 
  Dáireo (@Alpha2007D) reported 18 minutes ago

  Defo time to move accounts from @firstdirect to @AskNationwide. Went to my local post office—issue with their machine. Then local HSBC doesn’t accept cash & pointed to a branch in Reading! 🙄 Nationwide actually invested in a branch here. Tell me why I should stay, FD? 🛑👇