Nationwide status: access issues and outage reports

Problems in the last 24 hours in Stowmarket, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Stowmarket, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Stowmarket, England

Latest outage, problems and issue reports in Stowmarket and nearby locations:

• 
  Shaun McDonald 🇪🇺 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@smsm1) reported 2 minutes ago from Ipswich District, England

  @mcknut @Zarch1972 @AskNationwide I'm hoping the agile export on days like today will help counteract the higher import costs. Underlying issue is high gas costs and high proportion of gas used to power the grid at the moment, combined with low wind. Had a year or two of good prices due to low demand.

• 
  Shaun McDonald 🇪🇺 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@smsm1) reported 27 minutes ago from Ipswich District, England

  @dracos @AskNationwide Yeah I've had it before where Nationwide changed my credit card and I then couldn't access all the history. Part of the reason I hardly use it and now primarily use another which has a nice cashback rate.

• 
  Elaine Beckett (@ElaineBeckett) reported 35 minutes ago from Grundisburgh, England

  Another example of appalling customer service from @AskNationwide highlighted on @BBCLookEast stay away from these guys people unless you have a strong constitution #verybadservice #nationwidebuildingsociety #customerexperience

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mary (@maryphillips22) reported 3 minutes ago

  @AskNationwide It is still happening, I can’t log in

• 
  Helen (@hjs2309) reported 4 minutes ago

  @AskNationwide I've spoken to customer service via the chat on the banking app too and they are just as little help! Who can I talk to that can actually help me get my money back please after your ATM failed and took my deposit with no proof?

• 
  Mary (@maryphillips22) reported 7 minutes ago

  @AskNationwide any updates? Can’t get through to telephone banking as you have a 50 minute wait time!! Your website says internet banking is working so why can’t I log in?

• 
  Jon B (@ozzybn1989) reported 7 minutes ago

  Hi @AskNationwide is your system all down again? Been trying for the last hour to register for online banking for my Aunt and it will not accept the code you keep sending her! Tbh she has had nothing but grief ever since she applied for the switch from Halifax…

• 
  Thom (@ThomasAllison5) reported 8 minutes ago

  @AskNationwide my banking app is down, is this a wider uk issue?

• 
  Matt Leslie (@mattleslie74) reported 8 minutes ago

  @AskNationwide Your automated service is hopeless. Took eight minutes of being given the runaround & having to answer the same questions over & over before I got through. Also, your app (for Android) is not working when verifying a payment I've made to a third party.

• 
  Peter Fowler (@PeterGRFowler) reported 14 minutes ago

  @26Left @AskNationwide 1/2 James, commiserations of he result - I guess it wasn't a surprise. Looking at last year's AGM votes, it truck me that less than 10% of members voted and most of these went with the block vote. Combining votes for, against and withheld, the highest a candidate obtained was

• 
  Jack Rtd. 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇮🇨 (@jacks_almanac) reported 15 minutes ago

  @somersetlevel @HalifaxBank They have useless customer service. Dumped them years back and shifted to @AskNationwide and never regretted it.

• 
  Heather Finlay 🕊️KPSS💚🤍💜 (@LuxuryMoon) reported 17 minutes ago

  @AskNationwide Your new style layout for online banking is very poor and much worse than the current one. I sent a message a couple of days ago saying that I don’t want to switch but received no reply. The old style holds the information on one page . With a grid format that makes it easier to see and find a transaction . The new one is all over the place , disorganised and forces me to scroll up and down constantly . It seems that you have gone for a system that suits your tech staff but not your actual customers How do I retain the old style? I feel so strongly about this that I will move to another bank if forced to use the new style

• 
  Peter McDermott💙 (@PeterMc_Dermott) reported 18 minutes ago

  @AskNationwide Had to find another way round getting to talk to someone. Poor service re bereavement