Nationwide status: access issues and outage reports

Problems in the last 24 hours in Southwell, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Southwell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Southwell, England

Latest outage, problems and issue reports in Southwell and nearby locations:

• 
  keri/kj (@KJ_SPN_MARVEL) reported 15 minutes ago from Rainworth, England

  @AskNationwide any news on when the app will be working again its pausing all payments

• 
  Zak Lounds (@zlounds) reported 31 minutes ago from Southwell, England

  @AskNationwide when are you increasing rates for your ISA accounts such as the Triple access ISA? 2.5% is ripping customers off if the base rate is 4%.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Laughlin (@easylec) reported 21 seconds ago

  @AskNationwide Great new offer for fixed rate bond for existing customers. Is this offer available in an isa? This would help your loyal customers save paying tax on hard earned cash savings.

• 
  Jordan (@JordanPostingX) reported 2 minutes ago

  @AskNationwide No, I can't do that as your bank has a stupid policy where you need the bank card to access interentet banking. Your phone lines are also useless as it's a robot who keeps saying the same thing over and over. Really unhelpful response at a very stressful time.

• 
  SECURE UK (mark coyle) (@SECUREUK2025) reported 5 minutes ago

  @marcusmark2019 very bad customer service then... disgusting behaviour from @AskNationwide

• 
  Bobby Zelmut (@cockwomblefree) reported 7 minutes ago

  @AskNationwide my online banking app is not working. I have restarted phone and checked for updates. Is your service down?

• 
  Ethan (@ethanms10) reported 9 minutes ago

  @AskNationwide how do I check if an ISA is flexible and what’s your deadline for the end of the tax year?

• 
  Bec (@becclar15) reported 10 minutes ago

  @AskNationwide hi Nationwide, new customer, how do I apply for a cash isa? It’s a mystery, website doesn’t specify if members or non members. Can’t call. How do I speak with someone please?

• 
  Karl Dyer (@KarlDyer15) reported 11 minutes ago

  What the hell has happened @AskNationwide you used to be the best place to bank with good customer service, you’ve now just closed my ISA with no further deposits being allowed 🤯

• 
  Wayne Robertson (@2024Wayne) reported 12 minutes ago

  @AskNationwide Your phone and web chat teams haven’t been very good in the past and it’s taken Tracy M to get things sorted last time o had issues that the web and phone teams didn’t sort !

• 
  Gemma Corfield (@Iloveholly) reported 13 minutes ago

  @AskNationwide Thank you for your help, I accidentally put the wrong pass number. I got in to my bank account

• 
  Michelle Bills (@shellbills) reported 13 minutes ago

  @AskNationwide why is it when my card payments go through drop onto my statement then stay in pending caused my account to go into a minus to be told by an advisor nothing we can do have been advise it are aware of this issue was told 24 hours ago it would be fixed within 3 hour