Nationwide status: access issues and outage reports

Problems in the last 24 hours in Southwell, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Southwell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Southwell, England

Latest outage, problems and issue reports in Southwell and nearby locations:

• 
  keri/kj (@KJ_SPN_MARVEL) reported 53 minutes ago from Rainworth, England

  @AskNationwide any news on when the app will be working again its pausing all payments

• 
  Zak Lounds (@zlounds) reported 55 minutes ago from Southwell, England

  @AskNationwide when are you increasing rates for your ISA accounts such as the Triple access ISA? 2.5% is ripping customers off if the base rate is 4%.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  RichieDabbs (@rdaborn) reported 6 minutes ago

  @AskNationwide I don't usually say this sort of thing but I logged into my online bank and the layout and format change of one of the most ghastly awful changes I have seen of this type. The old layout was clear, detailed and had everything to hand. The new one.

• 
  Ivor Harper (@ivor_park_fin) reported 10 minutes ago

  @AskNationwide Here's a thing I learned today. Although you do offer interest only mortgages, if you have an existing customer who's on a repayment mortgage with you, you absolutely willl not permit them to switch TO an interest only arrangement. All of which leads me to ask:

• 
  Vampfree1 (@Vampfree1110228) reported 11 minutes ago

  @DebiEvansMatron @AskNationwide What sort of problem? I'm with them and have been my whole life. And ok although I don't like them merging with virgin. I've not had an issue.

• 
  Neil Jeffares (@neiljeffares) reported 11 minutes ago

  @AskNationwide Just had the most frustrating experience with your chat system. Extremely slow. After 25 minutes explaining simple question you simply cut me off. All because you have a daft system requiring me to have a card reader to close my account with you

• 
  Sarah B (@SarahB21171243) reported 14 minutes ago

  Six cash machines today,none are working only one that was said my @AskNationwide cash builder card could not be accepted,absolute joke

• 
  Eda Gumush (@cicekeda73) reported 14 minutes ago

  @AskNationwide are your online services not working? Your status says normal but I’m having trouble transferring money into accounts from one account into another? Please help

• 
  Claire McClean (@Claire__McClean) reported 15 minutes ago

  @AskNationwide I have called your customer service line and have been told that there is no way for me to be sent or be told what my long number on my card is. Is that correct? In which case if you need a refund onto a card you don't have you have no way of getting the refund.

• 
  Frazer Grant (@financefraz) reported 18 minutes ago

  @AshDavidsonUK @AskNationwide eww thats not the best is it for a customer of 30yrs! I don't bank with them tbh, only savings and a credit card, still have a bank acct with them to take advantage of the £100 payment though

• 
  Bec (@becclar15) reported 19 minutes ago

  @AskNationwide If I could apply online., I would. It’s asking for NW log in and account no ????

• 
  Tom Morgan (@twmorgan11) reported 20 minutes ago

  @AskNationwide No problem I'm sorted speaking to your agent now – but you should have a look at that in your app UX, as it's completely bonkers to ask a user to insert the lost card to replace their lost card