Nationwide status: access issues and outage reports

Problems in the last 24 hours in Southwell, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Southwell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Southwell, England

Latest outage, problems and issue reports in Southwell and nearby locations:

• 
  Zak Lounds (@zlounds) reported 31 minutes ago from Southwell, England

  @AskNationwide when are you increasing rates for your ISA accounts such as the Triple access ISA? 2.5% is ripping customers off if the base rate is 4%.

• 
  keri/kj (@KJ_SPN_MARVEL) reported 42 minutes ago from Rainworth, England

  @AskNationwide any news on when the app will be working again its pausing all payments

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gary Gadsden (@OfGadsden) reported 52 seconds ago

  @AskNationwide This year I've been excluded from your fair share scheme even though I have a current account & savings with you. Not overly bothered about the £100 it's the lack of respect 4 along time customer. I have spoken to someone & technically I don't meet the criteria as

• 
  3rd_Doctor 🏴󠁧󠁢󠁥󠁮󠁧󠁿 💙💛🤍 (@JonPertwee1919) reported 1 minute ago

  @AskNationwide Young lad with a disability, having difficulty opening an account and doesn't know why. Goes into your Goole branch - they can't help him and give him a number (seemingly a Head Office). Requires account details. Nice. How does he do that? Refer to the above.

• 
  Jonathan (@jayIFA) reported 2 minutes ago

  @MichaelFra89678 @AskNationwide A mortgage holder is a more profitable customer for them. They are rewarding “good” customers. It’s quite simple really.

• 
  Josie Bishop (@Josiry71) reported 3 minutes ago

  @AskNationwide I don't know when I have had such rude disrespectful service trying to help my elderly friend as I have had from your support service

• 
  Michelle Bills (@shellbills) reported 4 minutes ago

  @AskNationwide why is it when my card payments go through drop onto my statement then stay in pending caused my account to go into a minus to be told by an advisor nothing we can do have been advise it are aware of this issue was told 24 hours ago it would be fixed within 3 hour

• 
  Kellie (@xKellieLou) reported 8 minutes ago

  @AskNationwide So you can talk your way out of it, I don't think so. I am emailed a complaint - you don't know how much this has affected me as a customer.

• 
  the pompey pope (@thePompeyPope) reported 11 minutes ago

  @AskNationwide 35 mins into a web chat.Nothing so far except the answer to someone else's query. 27 mins into phone queue . Have some questions to be answered before I can start application for joint account. Perhaps I'll go elsewhere. Terrible service

• 
  Dr Barney Craggs FCIIS (@barneyc) reported 20 minutes ago

  It's 2026 @AskNationwide why are we still blatting confidential docs around by email and not a sensible secure file transfer service?!

• 
  Liz Reason (@lizreason) reported 23 minutes ago

  @AskNationwide I received an email about voting but it was empty. I would like it sent again successfully. I also want to know that I can vote for the customer representative

• 
  Scunner Campbell🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇺🇦 (@Turbo_GSXR11) reported 26 minutes ago

  @AskNationwide Post been and gone again. Still no card. App Chat isn't much help. Got an apology for inconvenience, wow. To be told a replacement of the replacement would take 5 working days. What sort of customer care is that? I can get a birthday card from Moonpig next day. @AskNationwide