Nationwide status: access issues and outage reports

Problems in the last 24 hours in Southwell, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Southwell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Southwell, England

The most recent Nationwide outage reports came from the following cities: Nottingham.

City	Problem Type	Report Time
Nottingham	Login	1 month ago
Nottingham	Login	2 months ago
Nottingham	Transactions	2 months ago
Newark on Trent	Transactions	5 months ago
Mansfield	Mobile App	9 months ago
Nottingham	Mobile App	11 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports Near Southwell, England

Latest outage, problems and issue reports in Southwell and nearby locations:

• 
  keri/kj (@KJ_SPN_MARVEL) reported 21 seconds ago from Rainworth, England

  @AskNationwide any news on when the app will be working again its pausing all payments

• 
  Zak Lounds (@zlounds) reported 5 minutes ago from Southwell, England

  @AskNationwide when are you increasing rates for your ISA accounts such as the Triple access ISA? 2.5% is ripping customers off if the base rate is 4%.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hamilton (@Hamilton7543842) reported 7 minutes ago

  @TomHCalver I think prices are too high. Perhaps if they came down say 75%? All would be well again @AskNationwide

• 
  krupal (@krupalb) reported 10 minutes ago

  Very concerned by @AskNationwide handling of my account. Very disappointed with Nationwide. A payment was blocked, no clear reason was given, and my online access was restricted. Because my phone is also locked due to a work-profile issue, I’m left unable to access my banking...

• 
  Tom Morgan (@twmorgan11) reported 13 minutes ago

  @AskNationwide No problem I'm sorted speaking to your agent now – but you should have a look at that in your app UX, as it's completely bonkers to ask a user to insert the lost card to replace their lost card

• 
  Mark Sowton (@SowtonMark) reported 18 minutes ago

  @AskNationwide How do I find out if you have blocked a genuine website after a previous hacking. I am NOT calling Customer Services.

• 
  Katherine Stead ❤️🌈 💙 (@katherine_stead) reported 19 minutes ago

  @AskNationwide Yes, it says “we seem to be experiencing some technical problems”. I’ve tried a number of times to make a payment online and keep getting this. K

• 
  Tamara G (@wacgirl) reported 19 minutes ago

  @AskNationwide Thank you I will. I just find it really odd that in the 21st century we still have to go into a branch (which is closed today btw) usually at times we're working so inconvenient, and present the same ID we would present online? Either be fully online or don't say you are.

• 
  Bobby Zelmut (@cockwomblefree) reported 20 minutes ago

  @AskNationwide my online banking app is not working. I have restarted phone and checked for updates. Is your service down?

• 
  Tom Morgan (@twmorgan11) reported 20 minutes ago

  Some absolute golden UX fails from @AskNationwide trying to report a lost card. 1) 'Please have your credit card to hand to report your lost card'. 2) 'Please insert your card into your card reader to report your lost card. Don't have a card reader? No problem.'

• 
  Beelin (@beelinbaxter) reported 22 minutes ago

  @AskNationwide I have called this number. Unfortunately the helpful agent couldn't help. There might be a bug on your contactless limit edit page. Is there an IT helpline I can call?

• 
  Chartman69 (@WhatFuckwittery) reported 22 minutes ago

  @AskNationwide customer service ? Absolute joke ! 🤬