Nationwide status: access issues and outage reports

Problems in the last 24 hours in Southwell, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Southwell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Southwell, England

Latest outage, problems and issue reports in Southwell and nearby locations:

• 
  keri/kj (@KJ_SPN_MARVEL) reported 12 minutes ago from Rainworth, England

  @AskNationwide any news on when the app will be working again its pausing all payments

• 
  Zak Lounds (@zlounds) reported 38 minutes ago from Southwell, England

  @AskNationwide when are you increasing rates for your ISA accounts such as the Triple access ISA? 2.5% is ripping customers off if the base rate is 4%.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SteveB (@SteveB2706) reported 2 minutes ago

  @AskNationwide The new look website. It's much worse than the previous version. Please tell us we can keep using the better version indefinitely. The new one shows debits and credits in the same column, without the account balance afterwards. It's terrible.

• 
  steve WBA (@WbaSteve) reported 3 minutes ago

  @AskNationwide My debit card was cancelled (not by me) and ordered a new one this Monday My card still hasn’t arrived and now my apple pay isn’t working!! Where’s my debit card ?

• 
  gazza (@ShaunGaz) reported 3 minutes ago

  @JoshPearson88 @AskNationwide I have 2 accounts with nationwide got jack ****.

• 
  Barry O'Neill (@BCJONeill) reported 10 minutes ago

  @AskNationwide Maybe you could just pass it on for me in true customer focused tradition Nathan?

• 
  Wayne Robertson (@2024Wayne) reported 10 minutes ago

  @AskNationwide Your phone and web chat teams haven’t been very good in the past and it’s taken Tracy M to get things sorted last time o had issues that the web and phone teams didn’t sort !

• 
  can (@KJWXXX) reported 11 minutes ago

  @AskNationwide it’s impossible for me to register my savings account- the code I need doesn’t come then I’m timed out - tried many times

• 
  Platinum Trophy 141 (@plattrophy141) reported 18 minutes ago

  @AskNationwide Hello, I ordered a credit card over 10 working days ago and I still haven’t received it. I start a new job on Monday which I need the card for to pay for travelling but now I won’t be able to get there because of your inadequate service. Trashy Bank

• 
  Tom Morgan (@twmorgan11) reported 24 minutes ago

  Some absolute golden UX fails from @AskNationwide trying to report a lost card. 1) 'Please have your credit card to hand to report your lost card'. 2) 'Please insert your card into your card reader to report your lost card. Don't have a card reader? No problem.'

• 
  JTB (@fimbisj) reported 26 minutes ago

  @AskNationwide why is your telephone number for customers 03457302011 such rubbish? What’s wrong with just answering the phone? Why does AI have to be involved? when using callback it rings twice and hangs up. Your branch staff are brilliant your telephone service is terrible

• 
  Karen Fage (@kazzafage) reported 30 minutes ago

  @AskNationwide so just about to apply for a 0% cc from @Virgin only to find I can’t do that as you now own them! Another kick in the teeth for @AskNationwide customers & you’re supposed to be customer friendly! 😡