Nationwide status: access issues and outage reports

Problems in the last 24 hours in Somerton, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Somerton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Somerton, England

Latest outage, problems and issue reports in Somerton and nearby locations:

• 
  Samantha Key (@BertieTheBear1) reported 41 minutes ago from Hambridge and Westport, England

  @AskNationwide where is my money? I've transferred a large amount from another isa provider and haven't seen it for a month! Terrible customer service 😡

• 
  Somersetflatroofingswltd (@Somersetflatro4) reported 54 minutes ago from Wells, England

  @AskNationwide you are a joke always having issues with technology

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  krupal (@krupalb) reported 3 minutes ago

  Very concerned by @AskNationwide handling of my account. Very disappointed with Nationwide. A payment was blocked, no clear reason was given, and my online access was restricted. Because my phone is also locked due to a work-profile issue, I’m left unable to access my banking...

• 
  Julie (@JulieMelvinator) reported 4 minutes ago

  @AskNationwide And now for the record DIXITA has said there’s no problem with the payment to HMRC. I still want to know WHY my payment card was blocked. I’ve had to get on to HMRC and stupidly the ARTI (?) chat!!

• 
  Gillian Perris (@GillianPerris) reported 6 minutes ago

  @AskNationwide I've been on hold on the phone for an hour and on hold with a chat bot for 30 mins who then cut me off and still no answer to my question. Poor customer services. Any ideas how I can speak to a real person to answer my simple question?

• 
  CJ © 📷 (@photo_cj) reported 11 minutes ago

  @AskNationwide Gave up after 40mins Decided to look at opening a @NatWest_Help account instead of adding to the ones I have with you, which will probably close as I don't have any digital access (very old, long standing accounts).

• 
  Jul8 (@Jul806223479) reported 12 minutes ago

  @AskNationwide Are you having issues right now? I have tried to apply for a new product both on the app and desktop site and I get error messages.

• 
  Tom Morgan (@twmorgan11) reported 15 minutes ago

  Some absolute golden UX fails from @AskNationwide trying to report a lost card. 1) 'Please have your credit card to hand to report your lost card'. 2) 'Please insert your card into your card reader to report your lost card. Don't have a card reader? No problem.'

• 
  Phil (@trollied) reported 17 minutes ago

  @Claire__McClean @AskNationwide You have a physical card with the number on. Apple Pay uses a completely different number that nobody has access to. You need to talk to the vendor that you did the transaction with & they will know how to refund you.

• 
  GGciaobella (@GGCiaobella) reported 18 minutes ago

  @AskNationwide do you have problems with your on line banking today …?????

• 
  Julie (@JulieMelvinator) reported 18 minutes ago

  @AskNationwide you chat help is an absolute joke!! You decided to block my payment to HMRC and I’ve now spent 45 mins trying to get in touch with them!! Why block my payment??

• 
  Katherine Stead ❤️🌈 💙 (@katherine_stead) reported 23 minutes ago

  @AskNationwide Hi, what is the issue with making payments to someone? Thanks