Nationwide status: access issues and outage reports

Problems in the last 24 hours in Somerton, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Somerton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Somerton, England

Latest outage, problems and issue reports in Somerton and nearby locations:

• 
  Samantha Key (@BertieTheBear1) reported 7 minutes ago from Hambridge and Westport, England

  @AskNationwide where is my money? I've transferred a large amount from another isa provider and haven't seen it for a month! Terrible customer service 😡

• 
  Somersetflatroofingswltd (@Somersetflatro4) reported 36 minutes ago from Wells, England

  @AskNationwide you are a joke always having issues with technology

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Firetrapdiva (@ItsOnlyStubbsy) reported 2 minutes ago

  @AskNationwide That'd be great if you didn't delete people's accounts from the app & tell them to go in branch if they want money, but they're housebound & calling up gets you passed from department to department with no actual solution. We'll be moving banks as soon as this issue is resolved

• 
  Christopher Freeman (@cmdfreeman) reported 3 minutes ago

  @AskNationwide Are you absolutely sure all your systems are working perfectly? I’ve been waiting over 90 minutes for a simple bank transfer…..

• 
  Dáireo (@Alpha2007D) reported 6 minutes ago

  Defo time to move accounts from @firstdirect to @AskNationwide. Went to my local post office—issue with their machine. Then local HSBC doesn’t accept cash & pointed to a branch in Reading! 🙄 Nationwide actually invested in a branch here. Tell me why I should stay, FD? 🛑👇

• 
  Helen (@hjs2309) reported 7 minutes ago

  One of your ATMs swallowed a large cash deposit then said transaction failed and machine went out of service. Called customer service but they said there wasn't anything they could do and we'd have to wait until Monday to go into branch. Surely more can be done?! @AskNationwide

• 
  〽️ike 〽️cNabb (tick here) (@mcnabbm1) reported 7 minutes ago

  @AskNationwide are push notifications and text message services down on the app… not had any recently

• 
  𝓓𝓪𝓿𝓲𝓭 🌊 (@DavidJC9930) reported 16 minutes ago

  @AskNationwide hi i haven’t been able to see outgoings transactions in app, i assume since midnight, service say it’s ok so is the app just being glitchy?

• 
  Matty (@matty_198881) reported 16 minutes ago

  Went to londin other week and was using contactless on @TfL with Apple Pay @AskNationwide it stopped working and could only use my card and cant use Apple Pay on first York only the card

• 
  Nick Clitheroe (@NickClitheroe) reported 18 minutes ago

  Hey @AskNationwide, your AI bot for customer service phone calls is dreadful. Get rid of it and just let us ring straight through to a human being please!

• 
  SMV (@MissSmallVoice) reported 21 minutes ago

  @AskNationwide Thanks for your message. The web site was fine as it was - nice & compact & easy to use. Unless 100s of customers asked for the same changes, don't see why you make things worse.

• 
  Diane Lidster (@DianeFirestoker) reported 23 minutes ago

  Agree, car parking is a great example.All car parks should have option of paying with cash & Apps especially when no phone service! Banks closing down in towns & no replacement bank hubs as promised! If you are over 70 no one cares about you. Thank goodness for @AskNationwide