Nationwide status: access issues and outage reports

Problems in the last 24 hours in Shrewsbury, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Shrewsbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Shrewsbury, England

Latest outage, problems and issue reports in Shrewsbury and nearby locations:

• 
  Pete Williams CQP IEng MCQI MRAeS (@pete8don) reported 3 minutes ago from Telford and Wrekin, England

  @AskNationwide today I went to the Telford centre branch as there was an issue with releasing money from an account. The branch manager was wonderful and after about 30 mins everything was sorted. Just a quick thank you to the branch manager which I'm hoping you can forward on.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Claire McClean (@Claire__McClean) reported 8 minutes ago

  @AskNationwide I have called your customer service line and have been told that there is no way for me to be sent or be told what my long number on my card is. Is that correct? In which case if you need a refund onto a card you don't have you have no way of getting the refund.

• 
  Diana Kimpton (@dianakimpton) reported 12 minutes ago

  @AskNationwide I’ve already called. That’s why I know there really is a problem. You aren’t doing anything to warn customers about it so I thought I’d do it myself.

• 
  john tarrant (@johntarrant16) reported 14 minutes ago

  @AskNationwide Why will no one speak to me. You online banking is not working and no one in Nationwide cares.

• 
  kathleen reid (@independencekat) reported 14 minutes ago

  @AskNationwide couldnt get 2 separate payments through this morning to, two different companies. Used another card , different bank. No issues at all.

• 
  louie (@rashyboyy) reported 14 minutes ago

  @AskNationwide Hi could you help me please? My card came last Monday but I still haven’t received my PIN. I would like to use my card to pay in cash, is there any other way of receiving my PIN? Thank You!

• 
  Vivian Brickell (@TheOldDear) reported 16 minutes ago

  @AskNationwide My state pension has not been paid in. I can’t take it up with the DWP until you confirm it’s not a nationwide problem. I can’t get to find out if it is. Sadiq blew me off with a ‘will be credited’ but no idea when - no one available to talk

• 
  Paul Wright (@PW1964) reported 19 minutes ago

  @AskNationwide Is there a problem with payments? Had repeated failures in transferring money to a external saving account that I use regularly.

• 
  . (@RMcG1991) reported 24 minutes ago

  @AskNationwide New Customer opened account last week, can't set up a Payee because "you can't verify me" despite me having a card reader Now logged in today amd all my pending transactions are showing as pending and completed leaving me with over £300 missing. Whats going on? Terrible start

• 
  asma (@asmaabdv) reported 25 minutes ago

  @AskNationwide my father is having issue with the android version of the app it will not let him put his pass number in, it’s up to date and uninstalled and reinstalled and it’s still not letting him put in his pass number. What can we do to fix it?

• 
  Angels Ezra and JC 🐾🐾🐾🐾 (@kthreadgold113) reported 28 minutes ago

  @GuruGryff @AskNationwide Oh no, problem is finding a bank you don’t have to travel 15miles to visit the branch of 🫣