Nationwide status: access issues and outage reports

Problems in the last 24 hours in Shrewsbury, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Shrewsbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Shrewsbury, England

Latest outage, problems and issue reports in Shrewsbury and nearby locations:

• 
  Pete Williams CQP IEng MCQI MRAeS (@pete8don) reported 9 minutes ago from Telford and Wrekin, England

  @AskNationwide today I went to the Telford centre branch as there was an issue with releasing money from an account. The branch manager was wonderful and after about 30 mins everything was sorted. Just a quick thank you to the branch manager which I'm hoping you can forward on.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GGciaobella (@GGCiaobella) reported 6 minutes ago

  @AskNationwide do you have problems with your on line banking today …?????

• 
  Ivor Harper (@ivor_park_fin) reported 6 minutes ago

  @AskNationwide Here's a thing I learned today. Although you do offer interest only mortgages, if you have an existing customer who's on a repayment mortgage with you, you absolutely willl not permit them to switch TO an interest only arrangement. All of which leads me to ask:

• 
  Vivian Brickell (@TheOldDear) reported 7 minutes ago

  @AskNationwide are you having problems today March 2. Pension not in account - chap said it will be credited. When??

• 
  Alyson Leitch (@Geordiesbird) reported 8 minutes ago

  @AskNationwide She is not on the internet ,as she is 80. This is the reason I had to help her, as I’ve always done when she needs a new cheque book. Today my time was wasted Brendon was very belligerent and would NOT listen to me!

• 
  Julie (@JulieMelvinator) reported 12 minutes ago

  @AskNationwide I’m fuming!! Finally got thru to HMRC to make a payment and you’ve blocked my card cos I tried twice due to the automated service not hearing my postcode wrong!!! Now I’ve got to get on the phone to them again… !! As you’ve blocked the payment!!!!!!

• 
  Jonathan Leigh (@LeighJonathan) reported 13 minutes ago

  @AskNationwide Nationwide say the website changes are in response to customer feedback. I'm a customer and I was not asked! The new online account format is appalling: the transaction type, description, and reference are not visible at a glance. Please leave the old format as an option.

• 
  Kerry Leigh Kavannah (@Kezleigh) reported 14 minutes ago

  @AskNationwide I seem to be having issues with payments on my card and just had a call from 0800 464 3139. Please can someone assist me

• 
  William Cardale (@WCardale6746) reported 18 minutes ago

  @AskNationwide Hello, I tried to visit your stevenage branch recently in the afternoon and the atms were both switched off and the branch had shut early. Please could you let know if the atms were switched off due to issues as it was an inconvenience to me

• 
  Sarcastic Fringehead (@Pragjag) reported 22 minutes ago

  Is @AskNationwide having a bit of a nightmare? Last night I couldn’t make an online banking payment (it went through OK this morning) and now a ticketing site can’t contact them.

• 
  Gemma Corfield (@Iloveholly) reported 26 minutes ago

  @AskNationwide Thank you for your help, I accidentally put the wrong pass number. I got in to my bank account