Nationwide status: access issues and outage reports

Problems in the last 24 hours in Shrewsbury, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Shrewsbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Shrewsbury, England

Latest outage, problems and issue reports in Shrewsbury and nearby locations:

• 
  Pete Williams CQP IEng MCQI MRAeS (@pete8don) reported 44 minutes ago from Telford and Wrekin, England

  @AskNationwide today I went to the Telford centre branch as there was an issue with releasing money from an account. The branch manager was wonderful and after about 30 mins everything was sorted. Just a quick thank you to the branch manager which I'm hoping you can forward on.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Francis Wilcox (@Tel_Wilcox) reported 4 minutes ago

  @AskNationwide NO MONEY FOR A WEEK NOW You closed my account with ZERO notice>REFUSED to give any reason>WONT tell how to resolve things>BLOCKED the Account Switch Service>sent emails saying NOTHING>MIGHT re-send letter >POSSIBLY send a cheque>WONT confirm what to do next😠😠

• 
  Luke Terzino 🪐 (@LucasTerzino) reported 8 minutes ago

  @AskNationwide @GarethSamuel8 That’s a shame, I’ve been a flex plus customer for years, would have been a nice touch.

• 
  Christopher Freeman (@cmdfreeman) reported 8 minutes ago

  @AskNationwide Are you absolutely sure all your systems are working perfectly? I’ve been waiting over 90 minutes for a simple bank transfer…..

• 
  TK (@tonykinsley) reported 10 minutes ago

  @AskNationwide Your bot keeps telling me its too busy and I can't see how to email a question! How do I email a question about an ISA that I have a problem with?

• 
  Gary Gadsden (@OfGadsden) reported 11 minutes ago

  @AskNationwide This year I've been excluded from your fair share scheme even though I have a current account & savings with you. Not overly bothered about the £100 it's the lack of respect 4 along time customer. I have spoken to someone & technically I don't meet the criteria as

• 
  REALLY SCARY GUY📎 (@fucking_scary) reported 13 minutes ago

  @AskNationwide Can’t log into my mobile account since I got a new phone, called one of your guys like a month ago & he said I’d get a new passnumber in the post which never arrived. Now when I try to call, the ai doesn’t understand the problem & eventually puts me on hold just to be hung up on

• 
  Peter Fowler (@PeterGRFowler) reported 14 minutes ago

  @26Left @AskNationwide 1/2 James, commiserations of he result - I guess it wasn't a surprise. Looking at last year's AGM votes, it truck me that less than 10% of members voted and most of these went with the block vote. Combining votes for, against and withheld, the highest a candidate obtained was

• 
  Neil cole (@Neilcol19002790) reported 14 minutes ago

  @AskNationwide how do I send a person X message as you don’t seem to have a email contact address on your website

• 
  Dr Barney Craggs FCIIS (@barneyc) reported 15 minutes ago

  It's 2026 @AskNationwide why are we still blatting confidential docs around by email and not a sensible secure file transfer service?!

• 
  Mark Wilson #NAFOfellas 🇬🇧 🇺🇦 (@MarkWil66911411) reported 18 minutes ago

  @AskNationwide Yes I got it in the end but unfortunately seem to be having the same problem again this evening