Nationwide status: access issues and outage reports

Problems in the last 24 hours in Shrewsbury, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Shrewsbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Shrewsbury, England

Latest outage, problems and issue reports in Shrewsbury and nearby locations:

• 
  Pete Williams CQP IEng MCQI MRAeS (@pete8don) reported 12 minutes ago from Telford and Wrekin, England

  @AskNationwide today I went to the Telford centre branch as there was an issue with releasing money from an account. The branch manager was wonderful and after about 30 mins everything was sorted. Just a quick thank you to the branch manager which I'm hoping you can forward on.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Angels Ezra and JC 🐾🐾🐾🐾 (@kthreadgold113) reported 6 minutes ago

  @GuruGryff @AskNationwide Oh no, problem is finding a bank you don’t have to travel 15miles to visit the branch of 🫣

• 
  Ivor Harper (@ivor_park_fin) reported 6 minutes ago

  @AskNationwide Here's a thing I learned today. Although you do offer interest only mortgages, if you have an existing customer who's on a repayment mortgage with you, you absolutely willl not permit them to switch TO an interest only arrangement. All of which leads me to ask:

• 
  MH (@MhMyxacc444) reported 8 minutes ago

  Started chat with @AskNationwide about missing card at 11.53. Still on it still not dealt with 🤡 as a new customer I’m having regrets. But they also won’t close it. Avoid them

• 
  . (@RMcG1991) reported 9 minutes ago

  @AskNationwide New Customer opened account last week, can't set up a Payee because "you can't verify me" despite me having a card reader Now logged in today amd all my pending transactions are showing as pending and completed leaving me with over £300 missing. Whats going on? Terrible start

• 
  Paul Wright (@PW1964) reported 11 minutes ago

  @AskNationwide Is there a problem with payments? Had repeated failures in transferring money to a external saving account that I use regularly.

• 
  MH (@MhMyxacc444) reported 11 minutes ago

  @AskNationwide should it take the best part of an hour to get a new card sen. new customer, card not arrived (sent 23rd Jan) and almost an hour later on chat a new one hasn’t been ordered?

• 
  A S Rees (@reessandm) reported 12 minutes ago

  @AskNationwide Can't request pin reminder to access card reader

• 
  JD🇬🇧 (@littlemissj74) reported 14 minutes ago

  @AskNationwide daughter had her phone stolen this evening. You have made it more stressful by fact she had downloaded app to ipad to freeze bank account but too much security means she can't access her money. Ipad also won't let her call your lost/stolen!

• 
  Red (@JustcallmeRed9) reported 16 minutes ago

  @AskNationwide Hi, my text service isn't working. I have checked the settings and they are 'on' but haven't received any messages via text since last Tuesday.

• 
  Alex Froom (@froom_alex) reported 16 minutes ago

  @AskNationwide your customer services are a joke. I cannot get to speak to an actual human being and your app doesn't help either. Is talking to an actual human something you do or not? 2 unauthorised payments have gone out of my account and you are IMPOSSIBLE to get hold of