Nationwide status: access issues and outage reports

Problems in the last 24 hours in Shrewsbury, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Shrewsbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Shrewsbury, England

Latest outage, problems and issue reports in Shrewsbury and nearby locations:

• 
  Pete Williams CQP IEng MCQI MRAeS (@pete8don) reported 17 minutes ago from Telford and Wrekin, England

  @AskNationwide today I went to the Telford centre branch as there was an issue with releasing money from an account. The branch manager was wonderful and after about 30 mins everything was sorted. Just a quick thank you to the branch manager which I'm hoping you can forward on.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Diana Kimpton (@dianakimpton) reported 27 seconds ago

  @AskNationwide I’ve already called. That’s why I know there really is a problem. You aren’t doing anything to warn customers about it so I thought I’d do it myself.

• 
  SteveB (@SteveB2706) reported 2 minutes ago

  @AskNationwide The new look website. It's much worse than the previous version. Please tell us we can keep using the better version indefinitely. The new one shows debits and credits in the same column, without the account balance afterwards. It's terrible.

• 
  ianhf (@ianhf) reported 3 minutes ago

  Hmmm both @nsandihelp and @AskNationwide reminding me that phone customer contact services can be utterly dire - closing one and visiting high street for other.... #Inexcusable #TwentyFirstCentury

• 
  kathleen reid (@independencekat) reported 6 minutes ago

  @AskNationwide as much as I love daily puzzles, not so much with my banking app. App said I had to re install which I have done twice and again not able to move money or access chat or other services.

• 
  can (@KJWXXX) reported 10 minutes ago

  @AskNationwide it’s impossible for me to register my savings account- the code I need doesn’t come then I’m timed out - tried many times

• 
  Sarah B (@SarahB21171243) reported 11 minutes ago

  Six cash machines today,none are working only one that was said my @AskNationwide cash builder card could not be accepted,absolute joke

• 
  lisa (@lisa98715214) reported 12 minutes ago

  @AskNationwide 7 weeks down the line and still have not registered my 90 year old grandads power of attorney as nationwide know nothing about Scottish law. Will be going to financial ombudsman on 8th week.

• 
  Neve (@nevesunhappy) reported 14 minutes ago

  @AskNationwide app down? I cannot pay for anything from my phone, the app says my account does not exist ..

• 
  Carl (@uncle_carl1) reported 16 minutes ago

  @AskNationwide So far your online service has required me to log in five times in ten minutes, won't allow me to convert my account and has a broken link to the page where I'm supposed to be able to . Online chat has no-one available either. Best possible service? Really?

• 
  Karl Dyer (@KarlDyer15) reported 18 minutes ago

  What the hell has happened @AskNationwide you used to be the best place to bank with good customer service, you’ve now just closed my ISA with no further deposits being allowed 🤯