Nationwide status: access issues and outage reports

Problems in the last 24 hours in Shrewsbury, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Shrewsbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Shrewsbury, England

Latest outage, problems and issue reports in Shrewsbury and nearby locations:

• 
  Pete Williams CQP IEng MCQI MRAeS (@pete8don) reported 30 minutes ago from Telford and Wrekin, England

  @AskNationwide today I went to the Telford centre branch as there was an issue with releasing money from an account. The branch manager was wonderful and after about 30 mins everything was sorted. Just a quick thank you to the branch manager which I'm hoping you can forward on.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shaun Toole (@garabaldired) reported 6 minutes ago

  @AskNationwide are there issues with being able to make payments right now. I've tried twice and it says "There has been a problem"

• 
  Liz Reason (@lizreason) reported 8 minutes ago

  @AskNationwide I received an email about voting but it was empty. I would like it sent again successfully. I also want to know that I can vote for the customer representative

• 
  Fiona Cameron 🇪🇺💚🤍💜🐇🐈‍⬛🖋 (@fionacamwriter) reported 8 minutes ago

  @AskNationwide Despite all your TV advertising re customer service, it appears to be non-existent. Impossible to get past the AI bot to reach your ‘dedicated teams’. They are dedicated to being uncontactable, it seems. I’ll be looking for recommendations about banks which do actually care…

• 
  Tommybhoy79🍀🏴󠁧󠁢󠁳󠁣󠁴󠁿⚽ (@ruchillbhoy79) reported 12 minutes ago

  On hold to @AskNationwide fraud telephone line for over 30mins now....terrible customer service this 😡

• 
  Helen (@hjs2309) reported 14 minutes ago

  One of your ATMs swallowed a large cash deposit then said transaction failed and machine went out of service. Called customer service but they said there wasn't anything they could do and we'd have to wait until Monday to go into branch. Surely more can be done?! @AskNationwide

• 
  Matty M (@wanna_be_dj) reported 15 minutes ago

  @AskNationwide No correspondence from you and you send me a letter asking me to call you. NO!!!. I have left you because of how you treated me. You’ve now added charges onto my account and again, that’s down to you and the way you treated me. Remove charges and add 50% discount for the distress caused and the hassle for me to move banks and I’ll pay.

• 
  Firetrapdiva (@ItsOnlyStubbsy) reported 15 minutes ago

  @AskNationwide That'd be great if you didn't delete people's accounts from the app & tell them to go in branch if they want money, but they're housebound & calling up gets you passed from department to department with no actual solution. We'll be moving banks as soon as this issue is resolved

• 
  Johnboy Scott 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Johnboy014) reported 19 minutes ago

  @AskNationwide Thank you for the £100. A loyal customer 👍 Oops,not a loyal customer. At least the Ceo has a good bunch of 💷💷💷 🤔👏👏😡

• 
  BigFatLion (@BigFatLion) reported 20 minutes ago

  @AskNationwide @arthurliverpool Shame your New Look website is so awful.

• 
  Irma Grace (@IrmaGrace26) reported 20 minutes ago

  @AskNationwide I am abroad and have no way of calling you and I need help!!!