Nationwide status: access issues and outage reports

Problems in the last 24 hours in Shrewsbury, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Shrewsbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Shrewsbury, England

Latest outage, problems and issue reports in Shrewsbury and nearby locations:

• 
  Pete Williams CQP IEng MCQI MRAeS (@pete8don) reported 5 minutes ago from Telford and Wrekin, England

  @AskNationwide today I went to the Telford centre branch as there was an issue with releasing money from an account. The branch manager was wonderful and after about 30 mins everything was sorted. Just a quick thank you to the branch manager which I'm hoping you can forward on.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jack Rtd. 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇮🇨 (@jacks_almanac) reported 21 seconds ago

  @somersetlevel @HalifaxBank They have useless customer service. Dumped them years back and shifted to @AskNationwide and never regretted it.

• 
  REALLY SCARY GUY📎 (@fucking_scary) reported 1 minute ago

  @AskNationwide Can’t log into my mobile account since I got a new phone, called one of your guys like a month ago & he said I’d get a new passnumber in the post which never arrived. Now when I try to call, the ai doesn’t understand the problem & eventually puts me on hold just to be hung up on

• 
  Martin Hepworth (@maxsec) reported 2 minutes ago

  @barneyc @AskNationwide Because egress etc all suck , hard to use , slow down aunt mable's ability to get at stuff UX mainly

• 
  Bluemailer (@bigbluemailer) reported 2 minutes ago

  @AskNationwide @NevadaBHillon @AskNationwide this is your standard response. I have had regular ongoing messages same as above, or 'technical issue, please restart'. You deny any issues yet it is no coincidence that you have an app problem but are in denial. Your IT people are sleeping on the job.

• 
  Hello Purgatory (@HelloPurgatory) reported 5 minutes ago

  Hey why can't I filter transactions from a specific payee on your online banking in the search function? Your banking upgrades are now a hindrance to my accounting PLEASE FIX THIS ASAP! @AskNationwide

• 
  Shaz (@shezRommy) reported 5 minutes ago

  Hi is there a know issue with pending transactions not showing on the banking app beem 24hrs and i cannot see it on my app @AskNationwide

• 
  Amanda.H 👄 (@MissAHxx) reported 5 minutes ago

  Absolutely disgusted at the service i've received from @AskNationwide this morning. Cant send any money cause you've decided to do a card reader security check. The card reader that I havent used in 6 years even though ive passed ID and security checks

• 
  Marv147 (@Marv147) reported 8 minutes ago

  @liamoa @ChelleChipato @AskNationwide The point being that the lad already held an account with Nationwide so he wasn’t a new customer, he was just trying to open an additional account.

• 
  𝓓𝓪𝓿𝓲𝓭 🌊 (@DavidJC9930) reported 9 minutes ago

  @AskNationwide hi i haven’t been able to see outgoings transactions in app, i assume since midnight, service say it’s ok so is the app just being glitchy?

• 
  Linda Kane (@DustyRhodes61) reported 15 minutes ago

  @AskNationwide @jon_d_scott Both my internet banking and app are down