Nationwide

Is Nationwide down in Shrewsbury, Shropshire, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shrewsbury, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Shrewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Shrewsbury, Shropshire, England 12/21/2025 10:10

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (25%)

    Website (25%)

  3. Login (17%)

    Login (17%)

  4. Transactions (15%)

    Transactions (15%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Shrewsbury, England

Latest outage, problems and issue reports in Shrewsbury and nearby locations:

  • pete8don Pete Williams CQP IEng MCQI MRAeS (@pete8don) reported from Telford and Wrekin, England

    @AskNationwide today I went to the Telford centre branch as there was an issue with releasing money from an account. The branch manager was wonderful and after about 30 mins everything was sorted. Just a quick thank you to the branch manager which I'm hoping you can forward on.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • r0beh Rob (@r0beh) reported

    Not often in the 20+ years I've been a customer have I been disappointed with the service from @AskNationwide (the company not the social media team, they're great!) But today is one of those days! 🙄 something as simple as moving a payment date has been multiple conversations

  • BoyceJunior Nicola Boyce (@BoyceJunior) reported

    @AskNationwide Please sort out your pre-historic process for changing an address. Been on the phone for 30mins after checking on the website that I could do it over the phone, to then be told I have to go in branch to do this! Get in to the 21st century!🤬🤬

  • PhoenixRedRum Chrissie (@PhoenixRedRum) reported

    @AskNationwide It's on the phone app. I logged in, went to the pay/transfer, selected the account,.put the value in and went to send the money at which point it said you have a service issue. I pressed the link for more info and got the screenshot I sent just now

  • mariekstroud marie stroud (@mariekstroud) reported

    @AskNationwide I’ve had to use chip and pin every time since Monday/Tuesday. I know I have to use it sometimes. But I’m not the only one saying it’s not working

  • gandybjs loadsa (@gandybjs) reported

    @AskNationwide I went over drawn over winter trying to keep my house warm. I can't use switchd and you won't help with my over draft.

  • mariekstroud marie stroud (@mariekstroud) reported

    @paulgarner660 @AskNationwide Contactless seems not to be working for lots of people.

  • GypsyGenome 💙‍☸️‍💚 Anna 💙‍ (@GypsyGenome) reported

    @AskNationwide for some reason neither the app and website are letting me transfer between my accounts and I haven’t seen any service messages?

  • DawneDc Dawne Cooper 💙 (@DawneDc) reported from Birkenhead, England

    @AskNationwide I’ve only got 10 days before my card expires and I haven’t received a new card yet. Can you help please?

  • steephiiee1995 Stephanie hornsby (@steephiiee1995) reported

    @AskNationwide so ive used my card today, absolutely fine. Go to use it a couple hours later and not only isnt it not working in the shop but not working in any ATMs.

  • KellyjSmith1992 Kelly 👑💞 (@KellyjSmith1992) reported

    @AskNationwide is nationwide systems down at the moment I had a payment transferred to me but it hasn’t reached my account 1 hour later ? Thanks