Nationwide status: access issues and outage reports

Problems in the last 24 hours in Shepton Mallet, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Shepton Mallet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Shepton Mallet, England

Latest outage, problems and issue reports in Shepton Mallet and nearby locations:

• 
  Somersetflatroofingswltd (@Somersetflatro4) reported 30 minutes ago from Wells, England

  @AskNationwide you are a joke always having issues with technology

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Danny Pound (@dannypound88) reported 2 minutes ago

  @AskNationwide I have experienced potentially suspicious activity on my account and cannot log in on your site to query this?

• 
  Shelly Lopezespejo (@chelllopez) reported 3 minutes ago

  @AskNationwide despite being a loyal customer for over 30yrs got letter yesterday saying my overdraft is being removed with a months notice, if I go into payment plan it affects credit rating. Disgusting treatment, am livid and will be leaving you!!

• 
  World Carrot Museum 🥕 (@carrotmuseum) reported 4 minutes ago

  @AskNationwide Now that Virgin Money is full part of Nationwide why can't I access your ISA rates as a Virgin customer? e.g 1 year fix 4.5% Virgin is 4.22%

• 
  SteveB (@SteveB2706) reported 6 minutes ago

  @AskNationwide The new look website. It's much worse than the previous version. Please tell us we can keep using the better version indefinitely. The new one shows debits and credits in the same column, without the account balance afterwards. It's terrible.

• 
  JaxquesRiviera (@JaxquesRiviera) reported 8 minutes ago

  @AskNationwide @Hmadtmts Could you dm me too as I have the same issue when trying to call about about an MSB1 error preventing me making payment on the nationwide app

• 
  Eze Hive (@EzeHive) reported 11 minutes ago

  @AskNationwide closing an account for no reason, not responding to messages and now refusing to tell me where my money is is a big problem and fraud. Just because I ordered a new card. Urgently get back to me, I shouldn’t have to wait hours on a phone when you’ve taken my money

• 
  James Mesney (@j_mesney) reported 12 minutes ago

  @AskNationwide what the heck is going on? Your phone customer support drops calls claiming a “technical issue”. The banking app’s chat is in a death loop and isn’t working. The banking app isn’t showing details like standing orders. ETA for fixes? There’s no way to contact you.

• 
  Jenny Smith (@GoodyActually) reported 15 minutes ago

  I did get a response! Well done @AskNationwide for at least not pretending that I didn't exist ... ... ... but it was very dismissive - referred me to 'the team' and said "we stand by our support of this event". 3/

• 
  Frazer Grant (@financefraz) reported 17 minutes ago

  @AshDavidsonUK @AskNationwide eww thats not the best is it for a customer of 30yrs! I don't bank with them tbh, only savings and a credit card, still have a bank acct with them to take advantage of the £100 payment though

• 
  Francis Wilcox (@Tel_Wilcox) reported 23 minutes ago

  @AskNationwide @VirginMoney another day WITHOUT access to my money😠 No explanation why account was closed+No way to get MY money+Refuse to tell me what happens next CUSTOMER FOR 4 DECADES😲 ONE MORE DAY WITH ZERO COMMUNICATION👎 Appalling service❎ Recomend ppl change🤔