Nationwide

Is Nationwide down in Shepton Mallet, Somerset, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shepton Mallet, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Shepton Mallet, Somerset, England 01/02/2026 09:55

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (24%)

    Website (24%)

  3. Login (18%)

    Login (18%)

  4. Transactions (14%)

    Transactions (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Shepton Mallet, England

Latest outage, problems and issue reports in Shepton Mallet and nearby locations:

  • Somersetflatro4 Somersetflatroofingswltd (@Somersetflatro4) reported from Wells, England

    @AskNationwide you are a joke always having issues with technology

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Proggle1 Proggle (@Proggle1) reported

    @AskNationwide Hi there, any reason I keep seeing "we seem to be experiencing technical problems" when I want to register my new savings account with my sort code and account number?

  • JerryGe42936313 Shaun Gee (@JerryGe42936313) reported

    @AskNationwide No your NOT there for customers are you? NW could help us all by following other banks & not increase mortgage rates EVERY time bank of England does, but NW DON'T care about customers - they just want YOUR money! Sad

  • markjsmith49 🌳 🔴Mark J Smith⚪️ 🌳 (@markjsmith49) reported

    @AskNationwide hi, I’m trying to log into the nationwide app on my brand new phone but it keeps coming up with error after the initial set up 🤔

  • lancaster_rona Rona Lancaster (@lancaster_rona) reported

    @AskNationwide I have Flex Instant Saver 2 with £10k+ in it. My app says unless I fund the account it will be shut on 9th Dec and "You're not being paid any interest as the balance is zero". Explain or lose a customer.

  • naefuckinchance Miss G (@naefuckinchance) reported

    @AskNationwide @IndependentAge You’ve been scammed by men who are claiming to be women. You should get help immediately

  • whitearsm Scotty (@whitearsm) reported

    @AskNationwide my daughter has been trying to open a account with after many phone calls and visit to her local branch today has been told her account has been closed down due to a technical issues customer adviser less then help and no explanation!

  • RachelStocker Dr Rachel Stocker (@RachelStocker) reported from Darlington, England

    @AskNationwide hello, I'm trying to use your mortgage switching service online (existing customer switching to new deal) but the system appears to be down; any idea when it's meant to be back up and running again please? Thanks

  • BSingh70171180 B Singh (@BSingh70171180) reported

    @AskNationwide I have just spent 2hours in nationwide Birmingham City centre the staff have been great but I think having an anxiety attack for an hour in the branch and still not being able to access my benefits is wrong I had to leave to stop getting worse

  • emily_georgina_ Emily °o° (@emily_georgina_) reported

    @AskNationwide Been trying to switch to you since 26/11 - all I’ve had is problems. Delayed for 3rd time with issues your end. Switching was supposed to be easy and completed within a week. 3 weeks later and still no closer, having to ring you weekly. Regretting my move now.

  • Lex_mate Alexia Christofi 🎊🎉 (@Lex_mate) reported

    Hey @AskNationwide, I wanna cancel my credit card but it seems the only option is to call you. Whilst I'm on hold, I'm being repeatedly told to sort out my issues via online banking. I wish there was an option to do this - Do I HAVE to call? Been on hold for 20 mins so far.