Nationwide

Is Nationwide down in Shepton Mallet, Somerset, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shepton Mallet, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Shepton Mallet, Somerset, England 11/25/2025 04:05

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (22%)

    Website (22%)

  3. Login (7%)

    Login (7%)

  4. Transactions (4%)

    Transactions (4%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (4%)

    Transfer (4%)

Community Discussion

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Nationwide Issues Reports Near Shepton Mallet, England

Latest outage, problems and issue reports in Shepton Mallet and nearby locations:

  • Somersetflatro4 Somersetflatroofingswltd (@Somersetflatro4) reported from Wells, England

    @AskNationwide you are a joke always having issues with technology

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • ScottyBarber12 Scotty Barber (@ScottyBarber12) reported

    @easyJet can you sort my refund please, you’ve said my bank @AskNationwide can release the refund with the ARN numbers, they’ve told me it’s down to the company sending the refund. I need this money before Christmas, thank you 😡

  • sehkelly S.E.H Kelly (@sehkelly) reported

    @AskNationwide We last spoke to your team over an hour ago after a 30-minute hold (taking time on hold to hours over the last 48 hours). Two days taken off work. Freezing young family. The service is so bad it is genuinely insulting to my family.

  • JessieF22333613 Thekitchenwitch (@JessieF22333613) reported

    @AskNationwide Hello this was not helpful as it keeps asking me to key in my on line banking customer number and I don’t have one, I just need to speak with someone.

  • James30181388 James (@James30181388) reported

    @AskNationwide TIRED OF YOU ***** MESSING WITH MY ACCOUNTS AND COSTING ME MONEY TO FIX IT EVERY ******* TIME. FIND SOMEONE WHO WILL CALL ME NOW ON MY AMERICAN NUMBER BFORE I FLIP A LIP ON THIS ****

  • FunSizeSuze Dr Suze Kundu (@FunSizeSuze) reported

    @AskNationwide Hello! I'm trying to make a CHAPS payment, but I am getting an error message saying "We're sorry. We are unable to process your request at this time. Please try again later." Your service status says there are no issues. Could someone look into this for me? Thanks!

  • sehkelly S.E.H Kelly (@sehkelly) reported

    @AskNationwide 24 hours later and still no help. We have been without heating and hot water for 48 hours. Our child is freezing (as are we all). We pay for emergency repair home insurance with your company. What is going on?

  • James30181388 James (@James30181388) reported

    @AskNationwide I want someone to call me today! You block my card every time I use it abroad, EVERY ******* TIME! Now to fix it I’ve had to call you, from America! Now that call has cost me over £60! Because you don’t call foreign numbers which I have, and you block everything

  • PetecoleO @petecole[official] (@PetecoleO) reported

    @AskNationwide Think issue is with the other party as also failed with another card from another provider.

  • KateRumTruffle Kate (@KateRumTruffle) reported

    Hi @AskNationwide you sent me a new debit card but it’s not worked since. I’ve tried using it with my pin, didn’t work. Won’t do contactless. The letter with it said it would work straight away. Please help.

  • sehkelly S.E.H Kelly (@sehkelly) reported

    @AskNationwide No one is answering. It is now passed the 8am-5pm promised. Our claim status has not been updated. When will somehow help us? According to status, no one has even been assigned to the job. Repeat: 48 hours. We are in tears. Can no one help? No one is going to help us tonight?