Nationwide

Is Nationwide down in Shepton Mallet, Somerset, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shepton Mallet, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Shepton Mallet, Somerset, England 11/24/2025 21:30

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (22%)

    Website (22%)

  3. Login (7%)

    Login (7%)

  4. Transactions (4%)

    Transactions (4%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (4%)

    Transfer (4%)

Community Discussion

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Nationwide Issues Reports Near Shepton Mallet, England

Latest outage, problems and issue reports in Shepton Mallet and nearby locations:

  • Somersetflatro4 Somersetflatroofingswltd (@Somersetflatro4) reported from Wells, England

    @AskNationwide you are a joke always having issues with technology

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • pjfbucksuk P (@pjfbucksuk) reported

    @AskNationwide But it's not the next working day yet!

  • enquisitiv Claire Hewlett (@enquisitiv) reported

    @AskNationwide I am trying to unblock my pin for my card. How do I do this please? Now been on hold for 40 mins. Has there been a reduction in call centre agents? The service level has definitely declined since the pandemic. APPAULLNG!

  • Claire_Edberg Claire C🪁 (@Claire_Edberg) reported

    @AskNationwide I went to the cashpoint at 21.20 tonight. I put my card in 1, tapped the number and amt (husband) was standing guard. Took ages to release my card then come up error. Moved to the next one, i did same thing, gave me my cash. Will it have gone out twice/left money in the slot

  • LabourList LabourList (@LabourList) reported

    "We know we cannot tackle the cost-of-living crisis alone and believe that it is only through working together that we will solve this current challenge," @AskNationwide's Chris Bose writes #spon:

  • katybez Katy (@katybez) reported

    @AskNationwide hi - I can’t access my internet banking because of a ‘MBM’ fault. Tried to call customer services but can’t get anywhere as I dont have a telephone banking number. How do I resolve?

  • 30sChristmas Thirties Christmas (@30sChristmas) reported

    @AskNationwide Did I miss the email to customers informing them of why this happened and when the service was restored? Just checking, as with such a large issue affecting all customers, I assume there would be a company response/update.

  • MMmmwa 🙏 Michelle W 🌊 (@MMmmwa) reported

    @AskNationwide please help me replace my card reader that has run out of batteries.

  • EChomps Enzo (@EChomps) reported

    @AskNationwide What's going on with my Student Account? It has been more than 5 working days and I have heard nothing.

  • andrew_j_w Andrew Wilkinson (@andrew_j_w) reported

    @AskNationwide Why can’t I change the reference when paying an existing payee in the app? More error prone and much slower when I have to reenter sort code and account and authenticate with the card reader. Changing reference is v common!

  • MccaughanGary Gary Mccaughan (@MccaughanGary) reported

    @AskNationwide Hi @Debbiecrosbie1 and @AskNationwide I have heard nothing back and rang again to see if there was an update, unfortunately nothing. The Agile team have sent multiple emails to the property risk team and are no further along. Please Debbie can anyone help with this application?