Nationwide

Is Nationwide down in Shepton Mallet, Somerset, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shepton Mallet, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Shepton Mallet, Somerset, England 01/26/2026 09:40

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Website (27%)

    Website (27%)

  3. Login (20%)

    Login (20%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Shepton Mallet, England

Latest outage, problems and issue reports in Shepton Mallet and nearby locations:

  • Somersetflatro4 Somersetflatroofingswltd (@Somersetflatro4) reported from Wells, England

    @AskNationwide you are a joke always having issues with technology

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • SusanaPP2 Susana P P (@SusanaPP2) reported

    @AskNationwide Done all that and again as a new customer I sm disappointed this is an issue

  • JoDraw Jo (@JoDraw) reported

    @AskNationwide Please do, I may come back in 2 years time when you consider me a new customer again to get a competitive interest rate. But the adverts make us reach for the mute button, we know it’s for you before the logo appears and it’s never because it’s entertaining its just preaching

  • Nuovo_Inizio23 Maria (@Nuovo_Inizio23) reported

    @AskNationwide Hi Jon, I’ve deleted and reinstalled the app, but still have the same issue

  • phoebejonah Kelly Jones (@phoebejonah) reported

    @AskNationwide @AskNationwide I have been trying to call you from Australia for the last week on your advertised number but it just gets cut off each time. I need a new debit card!!! I don’t know how else to get in touch with you!!?! … please help me!! Please fix your phone line!!!

  • mollysmummy007 Nicola hughes (@mollysmummy007) reported

    @AskNationwide you block my card and don’t bother to contact me when you suspect fraud! Just spent the last 40 minutes trying to sort it out and have been asked more questions than a Mastermind contestant. No apology, no decent service, shame on you.

  • ayoung140_ann Youngannie (@ayoung140_ann) reported

    @AskNationwide really red yo a dear customer issues… disgusting lack of response to queries! Just won’t bother with you anymore ! Lots better banks than Nationwide

  • RaymondBickley2 Raymond Bickley (@RaymondBickley2) reported

    @AskNationwide That's not good enough. It should be credited first thing on next working day. That money is for bills going out of my account today and as you sent text money has to be in by 1430 it is totally unacceptable. Going to complain to the banking authority.

  • tastarte Dr. Troy Kaighin Astarte (@tastarte) reported

    @AskNationwide hi. Need help with current account switch. My date has been and gone with nothing from you. Accounts are opened but nothing switched and no bonus.

  • SusanaPP2 Susana P P (@SusanaPP2) reported

    @AskNationwide yet again not able to add my new debit card to apple pay 🤔 Anyone else has had issues?

  • CNorms84 Craig (@CNorms84) reported

    @MartinSLewis Awful customer care from @AskNationwide. Aranged with one of their mortgage advisors last wk for a meeting tomorrow (earliest date poss to reserve a mortgage rate for Apr 1st) only to recieve an email today saying their T+Cs have changed - now only 4 mnths before 😡