Nationwide

Is Nationwide down in Shepton Mallet, Somerset, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shepton Mallet, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Shepton Mallet, Somerset, England 01/22/2026 03:15

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Website (27%)

    Website (27%)

  3. Login (20%)

    Login (20%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Shepton Mallet, England

Latest outage, problems and issue reports in Shepton Mallet and nearby locations:

  • Somersetflatro4 Somersetflatroofingswltd (@Somersetflatro4) reported from Wells, England

    @AskNationwide you are a joke always having issues with technology

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • 1DJGrahamJ Dj Graham J™️ (@1DJGrahamJ) reported

    @AskNationwide Explain how I can access live chat via your online app please. Or how do I access live chat? What are the live chat operating hours?

  • RachaelC86 Rachael Collett (@RachaelC86) reported

    @AskNationwide because that's nationwides timescale to repond to complaints even though you have admitted to taken £332 in error

  • ClaireTipping4 Claire Tipping (@ClaireTipping4) reported

    @AskNationwide This would help me as I won't have to deal with computerised voice and its messages

  • steevecopping Steevecopping (@steevecopping) reported

    @AskNationwide Yes many times, but the main issue is your 50% interest rate...

  • 1DJGrahamJ Dj Graham J™️ (@1DJGrahamJ) reported

    @AskNationwide How do I access live chat I see no option to do this?

  • wisernotolder57 Bordersgirl57 (@wisernotolder57) reported

    @AskNationwide why is it impossible to speak to a human being? What documents do I need to change the surname on an account?

  • ClaireTipping4 Claire Tipping (@ClaireTipping4) reported

    @AskNationwide No, not at all. I was more or less been tossed aside and the impression I received they didn't want to help me further.

  • frsrgrrw Fraser Garrow (@frsrgrrw) reported

    @AskNationwide internet banking is down again. this has happened multiple times since i joined. i think i've missed a payment due to this

  • Old_Crusty Old_Crusty (@Old_Crusty) reported

    @AskNationwide @Nationwide your landing page for log in states clearly ‘our services are working normally’. 22 minutes of holding and your staff say ‘we are aware of an issue with internet banking’. Get a grip

  • BenAshelford1 Ben Ashelford (@BenAshelford1) reported

    @AskNationwide Hi Jon. I'm at work (without eating because you've frozen my accounts for reasons best known to yourself) so I can't live chat. Please just take the damn block off. Every single attempted transaction was me (funnily enough, because its my bank) unlock me please.