Nationwide

Is Nationwide down in Shepton Mallet, Somerset, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shepton Mallet, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Shepton Mallet, Somerset, England 01/13/2026 04:05

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (24%)

    Website (24%)

  3. Login (20%)

    Login (20%)

  4. Transactions (16%)

    Transactions (16%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Shepton Mallet, England

Latest outage, problems and issue reports in Shepton Mallet and nearby locations:

  • Somersetflatro4 Somersetflatroofingswltd (@Somersetflatro4) reported from Wells, England

    @AskNationwide you are a joke always having issues with technology

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • CaptainChaos5 Captain Chaos 🇺🇦 (@CaptainChaos5) reported from Andover, England

    Just seen an ad for @AskNationwide promoting their Scamcheckker service. I think the public have worked out the scam.

  • vanessaldoyle Vanessa (@vanessaldoyle) reported

    @AskNationwide hi, you sent me a new bank card as my previous expires this month. The new one doesn’t work at all and the card which expires 09/25 only works sometimes and so all my automatic payments are being declined and I can’t pay for some things. Can you help?

  • Watsley Jay Watson (@Watsley) reported

    @AlexBlokPi2539 @AskNationwide I always try to use the Post Office for withdrawing cash because of this problem it's awful customers have to be out of pocket for goodness knows how long.

  • Chrissie_Fraser Christina Fraser (@Chrissie_Fraser) reported

    @AskNationwide That’s all well and good but I can’t access the app to use the chatbot and I can’t seem to log in online either.

  • ghostofgoose5 Ghost of Goose (@ghostofgoose5) reported from Salisbury, England

    Brilliant customer service from @AskNationwide in Sailsbury this morning. I would suggest the very rude staff from the Henley on Thames branch & the useless unhelpful lot from the Bletchley branch are sent here for further training.

  • shufflebot29368 Ada Shufflebotham (@shufflebot29368) reported

    @AskNationwide suggest telling customers 2 weeks minimum for news cards. Twice recently I've been told 3 to 5 days. It took 4 days to get an email for 1 card, but not the other. Day 13 and 10 working days later. Nothing in the post. This should be an overnight courier delivery

  • richj1984 Richard James (@richj1984) reported

    @AskNationwide As a new customer, I’m not eligible for Account biometrics instead of a card reader. How long do new customers have to wait? Making me want to switch already having to use it

  • N13lCl Neil C (@N13lCl) reported

    If there was one thing worse than losing both parents within a 2 weeks of each other, it’s dealing with the house sales world to get rid of the parents house! ******* it’s bad. @AskNationwide and #Enact conveyancers are truly useless.

  • bigbee3uk bigbee3 (@bigbee3uk) reported

    my wife has just had her bank account suspended due to an error which is the banks mistake, and now MUST wait for 4 days before access is granted. what a joke @AskNationwide is. thankfully most of my banking is done with a proper bank.

  • KayleighG Kayleigh (@KayleighG) reported

    @hyperjar @AskNationwide I have been trying to top up my hyperjar wallet via nationwide banking app for a week now and get an error on nationwide every time. Is this a known issue? Has always worked perfectly before. Thanks