Nationwide

Is Nationwide down in Shepton Mallet, Somerset, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shepton Mallet, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Shepton Mallet, Somerset, England 11/27/2025 11:20

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Website (24%)

    Website (24%)

  3. Login (12%)

    Login (12%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (3%)

    Transfer (3%)

Community Discussion

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Nationwide Issues Reports Near Shepton Mallet, England

Latest outage, problems and issue reports in Shepton Mallet and nearby locations:

  • Somersetflatro4 Somersetflatroofingswltd (@Somersetflatro4) reported from Wells, England

    @AskNationwide you are a joke always having issues with technology

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Gowski29 Chrisi Wilangowski (@Gowski29) reported

    @AskNationwide Hi, wondering if you can help. I recently switched my current account with the switching offer. I am an existing customer but only received the standard switch offer rather than the £125. Please could you look into this?

  • NicolasBarlow Cllr. Nicolas Barlow (@NicolasBarlow) reported

    @AskNationwide There is an issue with your app. I cannot make bill payment to existing provider. Tried yesterday as well. Please can you check.

  • MarkDic55349410 Mark Dickinson (@MarkDic55349410) reported

    @HSBC_UK please return the £150,000 that has been in your bank since 17 August in your capacity as correspondent bank. At least engage with me and tell me when it will be released - this is a joke. @AskNationwide how can it take 10 working days to return the money ?

  • MattMattwiggans Matt Wiggans (@MattMattwiggans) reported

    @AskNationwide @AskNationwide Why do you not publicise your customer service goals?

  • brierleybuildin Dan Brierley (@brierleybuildin) reported

    @AskNationwide is your internet banking down? #nightmare

  • AnneMartin0411 Anne Martin (@AnneMartin0411) reported

    Who do I complain to @AskNationwide about an absolutely appalling service from @lv Britannia Rescue through my FlexAccount today? Not worth the monthly fee that you charge me. Clearly you are not vetting your strategic partners properly!

  • StuGib808 Stuart Gibson (@StuGib808) reported

    @AskNationwide Neither and that’s the point. I wish to register. The internet banking team can’t or won’t help. Chat cannot either I just want someone to update my email address. Currently today I have been in the phone for an hour plus 30 mins on Saturday.

  • Staceym27786568 Stacey mc (@Staceym27786568) reported

    @AskNationwide The email says 8 weeks to review that doesn't even day resolve. Financial onbudsman gives a 45 day turn around on these cases. Also made dispute with bank of scotland same day and they refunded me immediately while review ongoing. Much better customer service

  • NicolasBarlow Cllr. Nicolas Barlow (@NicolasBarlow) reported

    @AskNationwide Spoke to an Advisor. Tried online but still experiencing same issue. Will try again later. If still fails will go into branch 🙄

  • Lchristinew2709 L💛 (@Lchristinew2709) reported

    @AskNationwide there’s a charge on my card that I did not authorise please can you help me