Nationwide

Is Nationwide down in Shepton Mallet, Somerset, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shepton Mallet, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Shepton Mallet, Somerset, England 01/28/2026 07:45

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (27%)

    Website (27%)

  3. Login (22%)

    Login (22%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Shepton Mallet, England

Latest outage, problems and issue reports in Shepton Mallet and nearby locations:

  • Somersetflatro4 Somersetflatroofingswltd (@Somersetflatro4) reported from Wells, England

    @AskNationwide you are a joke always having issues with technology

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Biggirlempress Empress (@Biggirlempress) reported

    @AskNationwide maybe consider hiring human beings as a first service on the customer care line???

  • ghostofgoose5 Ghost of Goose (@ghostofgoose5) reported from Salisbury, England

    Brilliant customer service from @AskNationwide in Sailsbury this morning. I would suggest the very rude staff from the Henley on Thames branch & the useless unhelpful lot from the Bletchley branch are sent here for further training.

  • AndyNotSoHandy Andy (@AndyNotSoHandy) reported

    @N13lCl @AskNationwide Don't be afraid to be blunt and to the point. You're paying them to provide a service and shouldn't have unnecessary stress because they aren't doing their jobs.

  • emma_dougan Emma Dougan (@emma_dougan) reported

    @AskNationwide @awkward_ms_n Not working for me either - won’t even log in past Face ID

  • turnbullissimo Harry Turnbull (@turnbullissimo) reported

    @AskNationwide Still same issue since February. Cannot extract daughter's matured trust fund cash. It may be easier for her to create with my help (SEND) a Nationwide current account. How do we do this?

  • lmichjo Lmichjo (@lmichjo) reported

    @AskNationwide just spent all afternoon on phone trying to find out about my ISA maturing and eventually put on hold by Libby for over 15 mins!! Now cut off! Very poor service

  • hbkeenan Helen Brady Keenan (@hbkeenan) reported

    @AskNationwide I have just DMed you. Been waiting since August for a resolution to the same issue. The incompetence in the first place was unacceptable. The delay is now incompetence. Either sort the problem out or I close my accounts after being a customer for 20 years.

  • KayleighG Kayleigh (@KayleighG) reported

    @hyperjar @AskNationwide I have been trying to top up my hyperjar wallet via nationwide banking app for a week now and get an error on nationwide every time. Is this a known issue? Has always worked perfectly before. Thanks

  • awkward_ms_n Ms N (@awkward_ms_n) reported

    My banking app isn’t showing my balances or letting me access my accounts. What’s happening? @AskNationwide

  • richj1984 Richard James (@richj1984) reported

    @AskNationwide As a new customer, I’m not eligible for Account biometrics instead of a card reader. How long do new customers have to wait? Making me want to switch already having to use it