Nationwide

Is Nationwide down in Shepton Mallet, Somerset, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shepton Mallet, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Shepton Mallet, Somerset, England 01/14/2026 14:45

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (29%)

    Website (29%)

  3. Login (19%)

    Login (19%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Shepton Mallet, England

Latest outage, problems and issue reports in Shepton Mallet and nearby locations:

  • Somersetflatro4 Somersetflatroofingswltd (@Somersetflatro4) reported from Wells, England

    @AskNationwide you are a joke always having issues with technology

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • _vanhooydonk Clifton Grump (@_vanhooydonk) reported

    @AskNationwide Thanks Jamie, unfortunately my query directs me to using the phoneline as the only service option.

  • andrewmcsweeney Andrew (@andrewmcsweeney) reported

    @james_m2603 @AskNationwide I am having exactly the same issue, and it’s disgusting that I’ll have to pay more due to Nationwide’s failure to answer my call. This is totally their fault, and they should honour todays rates.

  • bakerabruce Alison Baker (@bakerabruce) reported

    @AskNationwide Using a technicality to wriggle out of honouring a fixed rate mortgage product. Zero transparency; zero customer service; zero ethics - shame on you. Borrowers beware!

  • MartynSpencer10 Martyn (@MartynSpencer10) reported from Oadby and Wigston, England

    @AskNationwide hello I accidentally clicked to delete a direct debit and clicked on the wrong one, I don’t know what to do, please can you help

  • AndrewG37241723 Andrew Griffiths (@AndrewG37241723) reported

    @AskNationwide Nationwide SLT is not interested in customer service or understanding bad practice

  • AndrewG37241723 Andrew Griffiths (@AndrewG37241723) reported

    @AskNationwide @DianaAward If the CEO isn’t interested in bad behaviour amongst employees. Claiming to support anti-bullying seems wrong to me

  • WillP782 Will (@WillP782) reported

    @AskNationwide 2/2 I see you have now put your rates up again but I still can't get anywhere to actually renew it. I am missing out on a deal due what appears to be an IT issue and lack of staff to support customers during an already difficult time.

  • Fingersfreddie Paul Haseltine (@Fingersfreddie) reported

    @AskNationwide What we need is for schools to accept they might have bullying going on under their rooves when it does occur, and not stick their head in the sand and call it a “friendship issue”.

  • BolanleIdowu13 Bolanle Idowu (@BolanleIdowu13) reported

    @AskNationwide internet banking giving “technical issue “ message

  • _vanhooydonk Clifton Grump (@_vanhooydonk) reported

    Hi @AskNationwide, does your customer line 03457 30 20 11 still operate? It hasn't been accepting calls for 24 hours, thanks