Nationwide

Is Nationwide down in Shepton Mallet, Somerset, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shepton Mallet, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Shepton Mallet, Somerset, England 12/26/2025 23:55

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (24%)

    Website (24%)

  3. Login (18%)

    Login (18%)

  4. Transactions (14%)

    Transactions (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Shepton Mallet, England

Latest outage, problems and issue reports in Shepton Mallet and nearby locations:

  • Somersetflatro4 Somersetflatroofingswltd (@Somersetflatro4) reported from Wells, England

    @AskNationwide you are a joke always having issues with technology

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • tgash1234 tg (@tgash1234) reported

    @AskNationwide awful customer service as usual ive had fraudulent transactions on my account sat on hold to be told i need to contact the company apparently nobody wants to do there jobs anymore really poor thanks for nothing as usual

  • TaraMaltababy Maltababy #FBPE ❄️🇪🇺 ☀️ (@TaraMaltababy) reported

    @MartinSLewis The @AskNationwide are the absolute worst for this, I think I've lost 6 months of my life listening to how important my call is to them😡 I'd move my mortgage, isa, savings etc if I thought there was better customer service elsewhere, but I think they're all as bad as each other

  • Sascozzie Sas Cozzie (@Sascozzie) reported

    @AskNationwide So I can deal with the error at my cost on 0345 number, great service

  • Markken36918572 Mark kennedy (@Markken36918572) reported

    @AskNationwide just deposited some cash at a atm using the envelope service the machine said deposit accepted. When should I expect the money to be in my account cheers.

  • ngangekrubally ngange krubally (@ngangekrubally) reported

    @AskNationwide Sorry the issue was not about processing incoming payments but a dispute issue. I got treated appallingly and the consultant made some very patronising comments during the call. Sometimes listening to the customer does help resolve issues amicable. 3.5 hours on call = 0 help.

  • HJMHJM70709923 HJM HJM (@HJMHJM70709923) reported

    @AskNationwide Hi, I'm trying to reverse and cancel future payments on my account from a company whom I've cancelled with but continue to take money from me. There is no direct debit and nothing I can cancel myself please help.

  • southcoastden Andrew Bowman (@southcoastden) reported

    @AskNationwide My Messages service is not available until Tuesday 4 Jan and the customer number provided is closed so I am pretty much stuffed!

  • KennyLynn15 Kendra Lancaster Hall (@KennyLynn15) reported

    @AskNationwide is there a way to contact customer service today for an emergency??

  • CarrotSmelly SmellyCarrot (@CarrotSmelly) reported

    @AskNationwide I have sent a dm please help me

  • AdeleBatesZ Adele Bates (@AdeleBatesZ) reported

    @AskNationwide They’re not DDs. They’re SOs. The one to another Nationwide one has worked, none of the others have- but their SOs have worked, so now I’ve got declines as the funds haven’t transferred from you. When is the next working day? Will they pay delayed payments then?