Nationwide

Is Nationwide down in Shepton Mallet, Somerset, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shepton Mallet, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Shepton Mallet, Somerset, England 12/14/2025 06:10

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Website (24%)

    Website (24%)

  3. Login (19%)

    Login (19%)

  4. Transactions (14%)

    Transactions (14%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (3%)

    Withdrawals (3%)

Community Discussion

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Nationwide Issues Reports Near Shepton Mallet, England

Latest outage, problems and issue reports in Shepton Mallet and nearby locations:

  • Somersetflatro4 Somersetflatroofingswltd (@Somersetflatro4) reported from Wells, England

    @AskNationwide you are a joke always having issues with technology

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • LeeDawson20 Lee Dawson (@LeeDawson20) reported

    @AskNationwide My prime issue is getting the charges back.

  • toontastic ToonTastic (@toontastic) reported

    @AskNationwide closed my Nationwide mortgage account last Thursday but you've taken a full mortgage payment off me today (account no longer exists when I access on the app) can you help me get an immediate refund please as your phonelines are never ending queues

  • JoeG1884 Joe (@JoeG1884) reported

    @AskNationwide Phil- You’re a waste of time. It’s the same every time you call up. You’re chat bot is just as bad. The worse bank for customer service.

  • paul_mcquillan Paul McQuillan (@paul_mcquillan) reported

    @AskNationwide I've sent it all to the Nationwide Fraud Support Team, 14 weeks ago, they could give you the details.

  • Cretophile Tim T (@Cretophile) reported

    @AskNationwide I went to my local NWide office to sort the online problems. Couldn’t help notice shortage of staff, only one dealing with customers, the other dealing with post regardless of growing queue.

  • Cpfcdazzler86 Cpfcdazzler (@Cpfcdazzler86) reported

    @AskNationwide No I paid my Barclaycard credit card using my nationwide current account and due to their app being broken they’ve taken the payment 3 times. They’ve now said they can’t cancel it their end and I need to speak to you guys. 😫

  • am_wareham A-M (@am_wareham) reported

    @AskNationwide is there a problem with the app this morning?

  • paul_mcquillan Paul McQuillan (@paul_mcquillan) reported

    @AskNationwide In that 14 weeks, that same fraudster has defrauded two more people that I am aware of. Time for Nationwide to update its 'promise'. I trying to resolve this with the help of police, but Nationwide have not done a thing.

  • JoeG1884 Joe (@JoeG1884) reported

    @AskNationwide your customer service is a shambles. On hold for half an hour just to move a direct debit. Get with the times..

  • pmross Paul Mackenzie Ross 🇺🇦 (@pmross) reported from Aldershot, England

    Hello @AskNationwide, the spare change saver on Flex Account is still broken. I save, the money shifts accounts, the amount and CTA are still there. Tends to be a weekend bug, been going on for weeks now.