Nationwide status: access issues and outage reports

Problems in the last 24 hours in Sheerness, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sheerness, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Sheerness, England

Latest outage, problems and issue reports in Sheerness and nearby locations:

• 
  Stephen Lee Gale #FreeBritney (@stephenlee844) reported 19 minutes ago from Gillingham, England

  @AskNationwide are card payments currently down? My card keeps declining despite having funds?

• 
  WildAndHappy (@WildStillHere) reported 52 minutes ago from Gillingham, England

  Go **** yourselves @AskNationwide, seize all my accounts whilst I’m at work with no notice or access to my own money and no way of getting to a bank all week due to the job I do, resulting in me having no funds for food and supplies for work ! … Close all my accounts now !!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  pawsbaws (@pawsbaws) reported 3 minutes ago

  @AskNationwide your current account application form is completely broken. When filling in the first page of details, I’m then told I “You need to update your mobile number” and start again. The form doesn’t even ask for my mobile number.

• 
  Helen (@hjs2309) reported 4 minutes ago

  @AskNationwide I've spoken to customer service via the chat on the banking app too and they are just as little help! Who can I talk to that can actually help me get my money back please after your ATM failed and took my deposit with no proof?

• 
  Walid (@walid_ahmadi07) reported 4 minutes ago

  @AskNationwide @DifferentHoney I have never received this £100 despite being long serving customer😔

• 
  steve WBA (@WbaSteve) reported 7 minutes ago

  @AskNationwide tried the chat on the app is bloody awful

• 
  Matty (@matty_198881) reported 8 minutes ago

  Went to londin other week and was using contactless on @TfL with Apple Pay @AskNationwide it stopped working and could only use my card and cant use Apple Pay on first York only the card

• 
  Bluemailer (@bigbluemailer) reported 12 minutes ago

  @AskNationwide @NevadaBHillon @AskNationwide this is your standard response. I have had regular ongoing messages same as above, or 'technical issue, please restart'. You deny any issues yet it is no coincidence that you have an app problem but are in denial. Your IT people are sleeping on the job.

• 
  B (@scriptwren) reported 15 minutes ago

  @yawizzy @ChelleChipato @AskNationwide Sometimes these days it’s the best way to get proper customer service, that’s why. Why are you trying to police social media like this? Clearly they have exhausted face to face possibilities. What happened to decent customer service and a bit of empathy?

• 
  Connor200024 (@connor200024) reported 18 minutes ago

  @AskNationwide hey, wondering if you can help me. I’ve had £119 taken out of my account for some Apple bill. But I’ve checked absolutely everything and I’m not sure. Can you guys help?

• 
  Jonathan (@jayIFA) reported 18 minutes ago

  @MichaelFra89678 @AskNationwide A mortgage holder is a more profitable customer for them. They are rewarding “good” customers. It’s quite simple really.

• 
  David Ellis (@DavidElliss4nw) reported 19 minutes ago

  @AskNationwide @steph_wass Your Internet banking app is not working