Nationwide status: access issues and outage reports

Problems in the last 24 hours in Sheerness, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sheerness, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Sheerness, England

Latest outage, problems and issue reports in Sheerness and nearby locations:

• 
  WildAndHappy (@WildStillHere) reported 19 minutes ago from Gillingham, England

  Go **** yourselves @AskNationwide, seize all my accounts whilst I’m at work with no notice or access to my own money and no way of getting to a bank all week due to the job I do, resulting in me having no funds for food and supplies for work ! … Close all my accounts now !!

• 
  Stephen Lee Gale #FreeBritney (@stephenlee844) reported 41 minutes ago from Gillingham, England

  @AskNationwide are card payments currently down? My card keeps declining despite having funds?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  steve WBA (@WbaSteve) reported 14 minutes ago

  @AskNationwide tried the chat on the app is bloody awful

• 
  Helen (@hjs2309) reported 16 minutes ago

  One of your ATMs swallowed a large cash deposit then said transaction failed and machine went out of service. Called customer service but they said there wasn't anything they could do and we'd have to wait until Monday to go into branch. Surely more can be done?! @AskNationwide

• 
  smiggs741 (@smiggyfox) reported 18 minutes ago

  @NevadaBHillon @AskNationwide I had same issue last month. Awful service ended uo changing banks. Go to chase bank. Excellent service

• 
  Septic Skeptic Fella Русский мир иди на хуй! (@dunfishin4) reported 19 minutes ago

  @AskNationwide Infuriatingly, this was the same automated service that I had called previously and told me to use the app to dispute the payment. Talk about going round in circles 🤬. Meanwhile an insurance company has taken £100s from my account

• 
  Jason Crane (@1975crane) reported 20 minutes ago

  @AskNationwide absolute disgraceful customer service - holiday over on day one because of archaic system Keep your fairer sharer payment, means nothing, nothing at all

• 
  𝓓𝓪𝓿𝓲𝓭 🌊 (@DavidJC9930) reported 20 minutes ago

  @AskNationwide hi i haven’t been able to see outgoings transactions in app, i assume since midnight, service say it’s ok so is the app just being glitchy?

• 
  Duncan Gillespie (@DuncsGillespie) reported 22 minutes ago

  A big SO to the customer service @AskNationwide Orpington in setting up my Member Exclusive Bond.Other banks will just tell you to go home and do it online.But in branch it’s quick and more importantly safer, as it gives customers peace of mind from making mistakes #nationwide 🙌🏻

• 
  Corin Messer (@CorinMesser) reported 24 minutes ago

  @AskNationwide Maybe it would help if I noted that none of our details have changed and our cover level hasn't changed and the Bank of England inflation calculator suggests our August 2025 premium of £626.30 should have increased to £638.75 not £987.00. Perhaps £987.00 was just a typo?

• 
  Heather Finlay 🕊️KPSS💚🤍💜 (@LuxuryMoon) reported 25 minutes ago

  @AskNationwide Your new style layout for online banking is very poor and much worse than the current one. I sent a message a couple of days ago saying that I don’t want to switch but received no reply. The old style holds the information on one page . With a grid format that makes it easier to see and find a transaction . The new one is all over the place , disorganised and forces me to scroll up and down constantly . It seems that you have gone for a system that suits your tech staff but not your actual customers How do I retain the old style? I feel so strongly about this that I will move to another bank if forced to use the new style

• 
  Firetrapdiva (@ItsOnlyStubbsy) reported 26 minutes ago

  @AskNationwide That'd be great if you didn't delete people's accounts from the app & tell them to go in branch if they want money, but they're housebound & calling up gets you passed from department to department with no actual solution. We'll be moving banks as soon as this issue is resolved