Nationwide status: access issues and outage reports

Problems in the last 24 hours in Sandown, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sandown, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sandown, England

The most recent Nationwide outage reports came from the following cities: Portsmouth.

City	Problem Type	Report Time
Portsmouth	Mobile App	1 month ago
Portsmouth	Mobile App	11 months ago
Portsmouth	Mobile App	1 year ago
Portsmouth	Login	1 year ago
Portsmouth	Mobile App	2 years ago
Gosport	Transactions	2 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports Near Sandown, England

Latest outage, problems and issue reports in Sandown and nearby locations:

• 
  Luke Gray (@LukeGray1997) reported 29 minutes ago from Portsmouth, England

  @AskNationwide are you having issues with your online banking app. I’m trying to amend a standing order but keep getting told I’ve entered incorrect details when that isn’t the case.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Neil (@Neilnio) reported 3 minutes ago

  @AskNationwide What if I had one of these products in the last 12 months but closed it down. Would you still class me as new if I opened one again tomorrow?

• 
  Charlee (@charleespence26) reported 3 minutes ago

  @AskNationwide I need some help with the account switch service your leaflet clearly states if I change my mind I have 7 days from the date of the switch but I have called to delay it today and been told it cannot be delayed & I cannot speak to anyone about this!

• 
  Neil (@Neilnio) reported 5 minutes ago

  @AskNationwide how do you define new customer ?

• 
  rachmotormouth (@rachmotormouth) reported 5 minutes ago

  @AskNationwide Hi, is there a known problem with online banking and do you know when it will be fixed?

• 
  Paul Stimson (@PaulStimson5) reported 6 minutes ago

  @AskNationwide And not be picky but it’s now called the FCA! Googling FSA will only take you to the Food Standards Agency and don’t think they can help with banking matters.

• 
  Peter Harris (@Cardlinger) reported 9 minutes ago

  @AskNationwide hi, a company has told me that they'll automatically charge my debit card and don't give me means to prevent this transaction without spending money calling a phone line. Is there a way Nationwide can block them taking automatic payments as I don't consent to it?

• 
  JamesTee (@mopi44) reported 10 minutes ago

  @AskNationwide I've just reported my nw credit card lost. A new 9ne is on the way but the address associated with the credit card is incomplete .. my flexplus AC does have the full address. Can you fix before new cc is posted ?

• 
  Toany (@Toany80704880) reported 17 minutes ago

  @AskNationwide The response to secure messages through the PC app can be slow. Asked for card to be unlocked, which they did not do, vbut asked questions. Reply has not been responded to for hours, even though they know they are blocking my card. Support is slow

• 
  G҉a҉r҉e҉t҉h҉ (@_GarethWilliams) reported 19 minutes ago

  Hi @AskNationwide do you have an email address I can use to report a bug with the mobile app? I tried using the feedback form on your website but it requires a UK address and I live abroad. Many Thanks!

• 
  Jason foster (@Jason1984Jason) reported 19 minutes ago

  @AskNationwide Maybe you need to find out the relative information and relay it to your customers rather than just passing the book. I’m a nationwide paying customer and you supplied the insurance as part of a fee paying account. I don’t think it’s unreasonable for me to ask you to find out