Nationwide status: access issues and outage reports

Problems in the last 24 hours in Sandown, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sandown, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Sandown, England

Latest outage, problems and issue reports in Sandown and nearby locations:

• 
  Luke Gray (@LukeGray1997) reported 2 minutes ago from Portsmouth, England

  @AskNationwide Into a betting account. I’ve tried different bookmakers but I’m getting an error message each time. It’s a relatively new card so wondered if that was the issue.

• 
  Luke Gray (@LukeGray1997) reported 47 minutes ago from Portsmouth, England

  @AskNationwide are you having issues with your online banking app. I’m trying to amend a standing order but keep getting told I’ve entered incorrect details when that isn’t the case.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Leej Low (@low8991) reported 6 minutes ago

  @AskNationwide hi I’m trying to register with nationwide to view my mortgage but you don’t recognize my mortgage number? Can u help?

• 
  Jordan (@JordanPostingX) reported 10 minutes ago

  @AskNationwide No, I can't do that as your bank has a stupid policy where you need the bank card to access interentet banking. Your phone lines are also useless as it's a robot who keeps saying the same thing over and over. Really unhelpful response at a very stressful time.

• 
  Karl Dyer (@KarlDyer15) reported 12 minutes ago

  What the hell has happened @AskNationwide you used to be the best place to bank with good customer service, you’ve now just closed my ISA with no further deposits being allowed 🤯

• 
  Bobby Zelmut (@cockwomblefree) reported 12 minutes ago

  @AskNationwide I cannot access the app on my android phone. I have updated and restarted the app but it keeps saying service unavailable. I have a secure internet connection.

• 
  krupal (@krupalb) reported 18 minutes ago

  Very concerned by @AskNationwide handling of my account. Very disappointed with Nationwide. A payment was blocked, no clear reason was given, and my online access was restricted. Because my phone is also locked due to a work-profile issue, I’m left unable to access my banking...

• 
  Sheridan Birtwistle (@twwooer) reported 23 minutes ago

  @AskNationwide UK National Cyber Security Centre recommends passkeys. Nationwide does not appear to have issued a statement about why it does not use them for banking. As your customer I would like a statement please about when you will adopt passkeys

• 
  Mark (@MorganMF9867) reported 25 minutes ago

  @AskNationwide 5 attempts to log in. 5 messages saying you're experiencing technical problems

• 
  Georgina Grimwood (@_GeorginaMG) reported 30 minutes ago

  Hey @AskNationwide , this new “push notification” instead of payment due text message is useless and no way near as effective. Fix it please.

• 
  David (@Earlofh) reported 32 minutes ago

  @AskNationwide This has changed because previously as soon as I bought something using my credit card I could immediately whilst on the app & so I didn’t forget, transfer the money from my current account to my credit card account, I can’t see the problem in not being able to do that now.

• 
  Big D 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺🇪🇺🏴‍☠️ (@Dmw84) reported 32 minutes ago

  @AskNationwide why am I now being prompted to use my card to transfer from my nationwide account to another of my accounts ive sent money to for years, with no issue? It doesn't make sense, and is incredibly frustrating.