Nationwide status: access issues and outage reports

Problems in the last 24 hours in Sandown, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sandown, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sandown, England

The most recent Nationwide outage reports came from the following cities: Portsmouth.

City	Problem Type	Report Time
Portsmouth	Mobile App	1 month ago
Portsmouth	Mobile App	5 months ago
Portsmouth	Mobile App	1 year ago
Portsmouth	Mobile App	1 year ago
Portsmouth	Login	2 years ago

Community Discussion

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Nationwide Issues Reports Near Sandown, England

Latest outage, problems and issue reports in Sandown and nearby locations:

• 
  Luke Gray (@LukeGray1997) reported 11 minutes ago from Portsmouth, England

  @AskNationwide are you having issues with your online banking app. I’m trying to amend a standing order but keep getting told I’ve entered incorrect details when that isn’t the case.

• 
  Luke Gray (@LukeGray1997) reported 17 minutes ago from Portsmouth, England

  @AskNationwide Into a betting account. I’ve tried different bookmakers but I’m getting an error message each time. It’s a relatively new card so wondered if that was the issue.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  REALLY SCARY GUY📎 (@fucking_scary) reported 2 minutes ago

  @AskNationwide Can’t log into my mobile account since I got a new phone, called one of your guys like a month ago & he said I’d get a new passnumber in the post which never arrived. Now when I try to call, the ai doesn’t understand the problem & eventually puts me on hold just to be hung up on

• 
  Political Jack (@PoliticalJ4ck) reported 5 minutes ago

  @AskNationwide 2 things. I have push notifications on and they work. No issues there. But how do I get this for payments in and out? I.e. I paid someone £10 etc.

• 
  Luke Terzino 🪐 (@LucasTerzino) reported 9 minutes ago

  @AskNationwide @GarethSamuel8 That’s a shame, I’ve been a flex plus customer for years, would have been a nice touch.

• 
  Rachel Neighbour (@Rachey8807) reported 11 minutes ago

  @AskNationwide The banking app is down. All I’m getting is a white screen with the blue spinning circle. Any idea how long it will be down for? Thanks

• 
  Noah's nan 🩷 (@Noahjames_nan) reported 12 minutes ago

  @AskNationwide Thank you, I put the phone down on them as I was sure it was a scam but wanted to be sure!

• 
  Lauren ☕🎶 (@DiamondDaysXO) reported 15 minutes ago

  @AskNationwide Hoping you can help me with this if APCOA refuse? It was on a debit card though.

• 
  Tommybhoy79🍀🏴󠁧󠁢󠁳󠁣󠁴󠁿⚽ (@ruchillbhoy79) reported 16 minutes ago

  On hold to @AskNationwide fraud telephone line for over 30mins now....terrible customer service this 😡

• 
  johnny (@johnny_0789) reported 18 minutes ago

  @AskNationwide your service is ridiculous. Called twice and agent called Chelsea dropped the call on me and was rude

• 
  Fiona Cameron 🇪🇺💚🤍💜🐇🐈‍⬛🖋 (@fionacamwriter) reported 18 minutes ago

  @AskNationwide Despite all your TV advertising re customer service, it appears to be non-existent. Impossible to get past the AI bot to reach your ‘dedicated teams’. They are dedicated to being uncontactable, it seems. I’ll be looking for recommendations about banks which do actually care…

• 
  Liz Reason (@lizreason) reported 20 minutes ago

  @AskNationwide I received an email about voting but it was empty. I would like it sent again successfully. I also want to know that I can vote for the customer representative