Nationwide status: access issues and outage reports

Problems in the last 24 hours in Salisbury, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Salisbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Salisbury, England

Latest outage, problems and issue reports in Salisbury and nearby locations:

• 
  Mark McClelland (@docmarkmac) reported 43 minutes ago from Salisbury, England

  @overall_sandy @AskNationwide Me too. App isn't working this morning. Samsung Galaxy S10+

• 
  Ghost of Goose (@ghostofgoose5) reported 51 minutes ago from Salisbury, England

  Brilliant customer service from @AskNationwide in Sailsbury this morning. I would suggest the very rude staff from the Henley on Thames branch & the useless unhelpful lot from the Bletchley branch are sent here for further training.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Josie Bishop (@Josiry71) reported 5 minutes ago

  @AskNationwide I don't know when I have had such rude disrespectful service trying to help my elderly friend as I have had from your support service

• 
  Preye Ababaowei (@PAbabaowei) reported 8 minutes ago

  @AskNationwide but I had an outstanding stipend that was supposed to be paid but was never made aware to me, I don’t know if you can help check my account and send the last bank statements on the account please 🙏🏿 It’s very important so I can take the case to court so I can properly paid

• 
  Liz Reason (@lizreason) reported 8 minutes ago

  @AskNationwide I received an email about voting but it was empty. I would like it sent again successfully. I also want to know that I can vote for the customer representative

• 
  JTB (@fimbisj) reported 12 minutes ago

  @AskNationwide why is your telephone number for customers 03457302011 such rubbish? What’s wrong with just answering the phone? Why does AI have to be involved? when using callback it rings twice and hangs up. Your branch staff are brilliant your telephone service is terrible

• 
  𝐮𝐧𝕩𝐪. (@uniiqverse) reported 13 minutes ago

  @santanderuk Issue is why are you not giving away money like your mate @AskNationwide

• 
  Premier League tour (@IAmtheRedeemer) reported 18 minutes ago

  The new update for the @AskNationwide app is so useful. Being able to view your PIN and card details inside the app is a massive help.

• 
  CJ © 📷 (@photo_cj) reported 19 minutes ago

  @AskNationwide No, it's okay. Decision made as there is also reduced branch access to consider. If you don’t already have digital access, then you are basically stuffed! After 30years loyalty, we are too old to get all technical with new phones & expensive hardware along with broadband etc

• 
  Nick Clitheroe (@NickClitheroe) reported 20 minutes ago

  Hey @AskNationwide, your AI bot for customer service phone calls is dreadful. Get rid of it and just let us ring straight through to a human being please!

• 
  Tamara G (@wacgirl) reported 20 minutes ago

  @AskNationwide Thank you I will. I just find it really odd that in the 21st century we still have to go into a branch (which is closed today btw) usually at times we're working so inconvenient, and present the same ID we would present online? Either be fully online or don't say you are.

• 
  Dáireo (@Alpha2007D) reported 24 minutes ago

  Defo time to move accounts from @firstdirect to @AskNationwide. Went to my local post office—issue with their machine. Then local HSBC doesn’t accept cash & pointed to a branch in Reading! 🙄 Nationwide actually invested in a branch here. Tell me why I should stay, FD? 🛑👇