Nationwide status: access issues and outage reports

Problems in the last 24 hours in Salisbury, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Salisbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Salisbury, England

Latest outage, problems and issue reports in Salisbury and nearby locations:

• 
  Mark McClelland (@docmarkmac) reported 17 minutes ago from Salisbury, England

  @overall_sandy @AskNationwide Me too. App isn't working this morning. Samsung Galaxy S10+

• 
  Ghost of Goose (@ghostofgoose5) reported 20 minutes ago from Salisbury, England

  Brilliant customer service from @AskNationwide in Sailsbury this morning. I would suggest the very rude staff from the Henley on Thames branch & the useless unhelpful lot from the Bletchley branch are sent here for further training.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  CPB199 (@Christo31623961) reported 3 minutes ago

  @AskNationwide so im overseas and I've list my credit card. My app is is on another phone. Tried to call to cancel the card - appears your not working. So what shoukd i do?

• 
  Phil (@trollied) reported 4 minutes ago

  @Claire__McClean @AskNationwide You have a physical card with the number on. Apple Pay uses a completely different number that nobody has access to. You need to talk to the vendor that you did the transaction with & they will know how to refund you.

• 
  Auntie Carol (@CarolKetchley) reported 18 minutes ago

  @GuruGryff @AskNationwide Martin Lewis always recommends First Direct for their customer service.

• 
  Kleo Sings UK (@KleoSingsUK) reported 19 minutes ago

  @AskNationwide I have also sent an email to you CEO as I’m unable to find a customer support email

• 
  Charlie Muggins (@onemrmuggins) reported 19 minutes ago

  @AskNationwide have made a complete hash of my mothers #powerofattorney No access to any funds over #easter Can’t wait for the members annual conference! #fireworks

• 
  JaxquesRiviera (@JaxquesRiviera) reported 21 minutes ago

  @AskNationwide @Hmadtmts Could you dm me too as I have the same issue when trying to call about about an MSB1 error preventing me making payment on the nationwide app

• 
  Hols 🍒 (@Hmadtmts) reported 22 minutes ago

  @AskNationwide I’ve just tried to call the call centre with an issue I have & I was verified & then the bot said “Due to unforeseen circumstances your call cannot be taken right now” - Please can you help? I need to speak to someone ASAP, thanks

• 
  Ivor Harper (@ivor_park_fin) reported 24 minutes ago

  @AskNationwide Here's a thing I learned today. Although you do offer interest only mortgages, if you have an existing customer who's on a repayment mortgage with you, you absolutely willl not permit them to switch TO an interest only arrangement. All of which leads me to ask:

• 
  Ric M. (@revoraman) reported 28 minutes ago

  @AskNationwide What a bunch of absolutely useless ppl who man their Hlp Lines r. US site #CleanupPictures auto-renews without warning. They then hide behind screens such as Contact@support refusing to acknowledge. #Nationwide response? 'We cannot help. Have u tried to reach them?

• 
  World Carrot Museum 🥕 (@carrotmuseum) reported 28 minutes ago

  @AskNationwide Now that Virgin Money is full part of Nationwide why can't I access your ISA rates as a Virgin customer? e.g 1 year fix 4.5% Virgin is 4.22%