Nationwide status: access issues and outage reports

Problems in the last 24 hours in Salisbury, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Salisbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Salisbury, England

Latest outage, problems and issue reports in Salisbury and nearby locations:

• 
  Mark McClelland (@docmarkmac) reported 16 minutes ago from Salisbury, England

  @overall_sandy @AskNationwide Me too. App isn't working this morning. Samsung Galaxy S10+

• 
  Ghost of Goose (@ghostofgoose5) reported 21 minutes ago from Salisbury, England

  Brilliant customer service from @AskNationwide in Sailsbury this morning. I would suggest the very rude staff from the Henley on Thames branch & the useless unhelpful lot from the Bletchley branch are sent here for further training.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  the pompey pope (@thePompeyPope) reported 3 minutes ago

  @AskNationwide What's the point? It won't change anything. It would have been quicker to drive to my local branch where I could speak to someone face to face. Nationwide customer service was good years ago. Do I want to open an account with a bank that is so difficult to contact? You guess.....

• 
  Michelle Bills (@shellbills) reported 8 minutes ago

  @AskNationwide why is it when my card payments go through drop onto my statement then stay in pending caused my account to go into a minus to be told by an advisor nothing we can do have been advise it are aware of this issue was told 24 hours ago it would be fixed within 3 hour

• 
  john tarrant (@johntarrant16) reported 11 minutes ago

  @AskNationwide Why will no one speak to me. You online banking is not working and no one in Nationwide cares.

• 
  Georgina Grimwood (@_GeorginaMG) reported 16 minutes ago

  Hey @AskNationwide , this new “push notification” instead of payment due text message is useless and no way near as effective. Fix it please.

• 
  JaxquesRiviera (@JaxquesRiviera) reported 17 minutes ago

  @AskNationwide @Hmadtmts Could you dm me too as I have the same issue when trying to call about about an MSB1 error preventing me making payment on the nationwide app

• 
  Chris (@ryansmi89) reported 19 minutes ago

  @AskNationwide 45 minutes on the phone, assured my issue was resolved. Came off the phone, it happened again. Now been waiting an hour and a half on live chat. Not best pleased with such poor service.

• 
  ian ross (@ianross48395988) reported 19 minutes ago

  @AskNationwide I am a director of a Landscaping company. After spending hours arranging a contract with a Nationwide customer whom I met at his home had lenghty discussions and agreed a contract he signed and asked to proceed. NATIONWIDE text him, called him witheld Payment! Said it was a SCAM!

• 
  Josie Bishop (@Josiry71) reported 20 minutes ago

  @AskNationwide I don't know when I have had such rude disrespectful service trying to help my elderly friend as I have had from your support service

• 
  Frazer Grant (@financefraz) reported 20 minutes ago

  @AshDavidsonUK @AskNationwide eww thats not the best is it for a customer of 30yrs! I don't bank with them tbh, only savings and a credit card, still have a bank acct with them to take advantage of the £100 payment though

• 
  Gary (@garytweeter) reported 23 minutes ago

  @AskNationwide @terryzimbo Customer for 23 years with mortgage and 2 X savings accounts, won't get a thing. Fairer share my arse.