Nationwide status: access issues and outage reports

Problems in the last 24 hours in Saint Neots, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Saint Neots, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Saint Neots, England

Latest outage, problems and issue reports in Saint Neots and nearby locations:

• 
  Andy Sexton (@Andybedfordblue) reported 5 minutes ago from Bedford, England

  @AskNationwide why is your service so poor, I spend ages trying to get through then you cut me off !

• 
  The Wife & Me (@thewifeandme) reported 18 minutes ago from Bedford, England

  @AskNationwide help please. I cant seem to change the 'reference' for a payment if I am paying someone that I've paid before on your app. Most frustrating 🤔 Any clues?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  will east (@wileast) reported 3 minutes ago

  @AskNationwide I made two payments a couple of days ago which have come out of my account but haven't arrived at the payees account. Is there a known payment issue or is there a number I can call to check?

• 
  Sarah B (@SarahB21171243) reported 5 minutes ago

  Six cash machines today,none are working only one that was said my @AskNationwide cash builder card could not be accepted,absolute joke

• 
  Barry McCann (@Bazzinho9) reported 8 minutes ago

  wonder if there's some @AskNationwide employee who has stumbled through my account wondering wtf I'm at half the time

• 
  😈 Angry Goblin ن (@angry_goblin) reported 8 minutes ago

  @AskNationwide @Argos_Online Trying to buy something online and am stuck in a “We need to check it’s really you” loop. I verify … and then have to verify again … and again … Is there a problem in either of your systems?

• 
  Philip Sirr (@PhilSirr) reported 10 minutes ago

  @AskNationwide what was the criteria for a customer getting the £100 bonus ? i have a savings account a current account and a mortgage

• 
  Jenny Smith (@GoodyActually) reported 10 minutes ago

  @AskNationwide I wrote to them as someone that had very much been part of Pride celebrations in the past, but who felt unable to support the incarnation that @AskNationwide was promoting, by the way. /end

• 
  James Mesney (@j_mesney) reported 12 minutes ago

  @AskNationwide what the heck is going on? Your phone customer support drops calls claiming a “technical issue”. The banking app’s chat is in a death loop and isn’t working. The banking app isn’t showing details like standing orders. ETA for fixes? There’s no way to contact you.

• 
  steve WBA (@WbaSteve) reported 14 minutes ago

  @AskNationwide My debit card was cancelled (not by me) and ordered a new one this Monday My card still hasn’t arrived and now my apple pay isn’t working!! Where’s my debit card ?

• 
  the pompey pope (@thePompeyPope) reported 17 minutes ago

  @AskNationwide 35 mins into a web chat.Nothing so far except the answer to someone else's query. 27 mins into phone queue . Have some questions to be answered before I can start application for joint account. Perhaps I'll go elsewhere. Terrible service

• 
  John Rogers (@TerminallyChimp) reported 18 minutes ago

  @AskNationwide Why is your online banking so awful? I’ve been trying to amend a direct debit for days and it fails every time. I try to delete it and it fails. The absolute basics of managing my money are impossible. Sort it out please.