Nationwide status: access issues and outage reports

Problems in the last 24 hours in Saint Neots, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Saint Neots, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Saint Neots, England

Latest outage, problems and issue reports in Saint Neots and nearby locations:

• 
  The Wife & Me (@thewifeandme) reported 15 minutes ago from Bedford, England

  @AskNationwide help please. I cant seem to change the 'reference' for a payment if I am paying someone that I've paid before on your app. Most frustrating 🤔 Any clues?

• 
  Andy Sexton (@Andybedfordblue) reported 42 minutes ago from Bedford, England

  @AskNationwide why is your service so poor, I spend ages trying to get through then you cut me off !

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  the pompey pope (@thePompeyPope) reported 1 minute ago

  @AskNationwide 35 mins into a web chat.Nothing so far except the answer to someone else's query. 27 mins into phone queue . Have some questions to be answered before I can start application for joint account. Perhaps I'll go elsewhere. Terrible service

• 
  Barry Munckton (@bmunckton) reported 2 minutes ago

  @AngelaJ24625888 @MichaelFra89678 @AskNationwide Well there are specific criteria I cba to try and repeat in here. It’s all on the website. You’ll have missed 1 element of it. With the current account you need certain numbers of transactions etc.

• 
  Small School RETIRED Teacher🙋🏻‍♂️ (@SmallSchool_KS2) reported 3 minutes ago

  @benjaminlfc @AskNationwide @ragrace1967 So your problem is..,?

• 
  Nicole (@NicoleM94x) reported 3 minutes ago

  @AskNationwide @MarkWil66911411 I am also having issues

• 
  John Rogers (@TerminallyChimp) reported 5 minutes ago

  @AskNationwide Why is your online banking so awful? I’ve been trying to amend a direct debit for days and it fails every time. I try to delete it and it fails. The absolute basics of managing my money are impossible. Sort it out please.

• 
  lm210 (@mm219009) reported 7 minutes ago

  @AskNationwide hi, any known phone line issues? I’ve phoned twice and got cut off after being on hold for 6 minutes both times. Selected call back option and I’ve been hung up on again when the advisor phoned me back!

• 
  Matt Leslie (@mattleslie74) reported 8 minutes ago

  @AskNationwide Your app is not working. Internet banking is not letting me in without said app. And I tried that number earlier only to be given the runaround by your automated service who wanted to ask the same set of questions for eight minutes

• 
  Chris (@Sparky2504) reported 9 minutes ago

  @AskNationwide This is exactly why I’ve now taken my 3 accounts to NatWest. Nationwide are so behind with the times with their procedures & systems. NatWest can usually fix everything online without having to call them. People don’t have time to call companies & wait on hold for ages anymore!

• 
  Diane Lidster (@DianeFirestoker) reported 10 minutes ago

  Agree, car parking is a great example.All car parks should have option of paying with cash & Apps especially when no phone service! Banks closing down in towns & no replacement bank hubs as promised! If you are over 70 no one cares about you. Thank goodness for @AskNationwide

• 
  Philip Sirr (@PhilSirr) reported 10 minutes ago

  @AskNationwide what was the criteria for a customer getting the £100 bonus ? i have a savings account a current account and a mortgage