Nationwide status: access issues and outage reports

Problems in the last 24 hours in Bedford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Bedford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Bedford, England

Latest outage, problems and issue reports in Bedford and nearby locations:

• 
  Karin & Stanley ♒🏊‍♀️ (@TeaforKarin) reported 4 minutes ago from Rushden, England

  @AskNationwide is there a problem with your website, it won't let me in! It's asking for pass code? Never had that before, have I locked myself out? Or hacked?

• 
  Steve Attwood (@SteveAttw00d) reported 8 minutes ago from Ampthill, England

  @AskNationwide your online offering is archaic. After upgrading to flexiplus I'm unable to log on to UKI PORTAL and nobody has been able to resolve. Call back promises broken.

• 
  Andy Sexton (@Andybedfordblue) reported 46 minutes ago from Bedford, England

  @AskNationwide why is your service so poor, I spend ages trying to get through then you cut me off !

• 
  The Wife & Me (@thewifeandme) reported 53 minutes ago from Bedford, England

  @AskNationwide help please. I cant seem to change the 'reference' for a payment if I am paying someone that I've paid before on your app. Most frustrating 🤔 Any clues?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Richard D G Cox (rcox.bsky.social) (@RDG_C) reported 7 minutes ago

  @deandunham @Chrisitv If that happens, either call someone else first or use a different phone. Key 159: it’s a safe number to reach your bank. When asked, speak the name of your bank to get connected. Most banks handle this well but @AskNationwide does seem to be having issues with it at the moment.

• 
  Michael Bolton (@MichaelBoltonA) reported 7 minutes ago

  @AskNationwide Over 25 minuts on hold and still no answer - high call volumes - when did service become so poor?

• 
  Gemma H (@gem_gem14) reported 10 minutes ago

  @AskNationwide I have switched my bank over to you fully and still have no option setting up biometrics to remove card reader. Be coming an issue as can’t send my teenager funds if needed. How long after switching will this take to be an option?

• 
  Steph Wass (@steph_wass) reported 13 minutes ago

  Is @AskNationwide down? Technical issues AGAIN???

• 
  Marbles (@MarblesRadio) reported 16 minutes ago

  @AskNationwide I have found an unsigned Debit Card on the pavement - Not sure what you'd like me to do with it - can't find a way to speak to a real person on your website - AI only interested if an existing customer

• 
  gary hart (@gshart79) reported 16 minutes ago

  @AskNationwide is the app down

• 
  Johnboy Scott 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Johnboy014) reported 19 minutes ago

  @AskNationwide SHOCKING customer service 😡😡😡😡😡😡

• 
  Christopher Freeman (@cmdfreeman) reported 19 minutes ago

  @AskNationwide Now the banking app is down. You need to come clean with people. This is totally unacceptable.

• 
  Old Bill (@The_Better_Ole) reported 20 minutes ago

  @AskNationwide @NorretteM Do you pass the data that the customer cannot see to HMRC ?

• 
  Nick Clitheroe (@NickClitheroe) reported 22 minutes ago

  Hey @AskNationwide, your AI bot for customer service phone calls is dreadful. Get rid of it and just let us ring straight through to a human being please!