Nationwide status: access issues and outage reports

Problems in the last 24 hours in Rushden, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Rushden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Rushden, England

Latest outage, problems and issue reports in Rushden and nearby locations:

• 
  Hayley ❤️ (@HayleyWhite36) reported 3 minutes ago from Northamptonshire, England

  @AskNationwide hiya, how long do I need to wait for money to be returned to my account from a pending transaction placed on 31st Jan for the Bodyshop at home? Do I need to contact consultant support for the refund or do you just do a ‘refund’ straight back into my account?

• 
  Karin & Stanley ♒🏊‍♀️ (@TeaforKarin) reported 7 minutes ago from Rushden, England

  @AskNationwide is there a problem with your website, it won't let me in! It's asking for pass code? Never had that before, have I locked myself out? Or hacked?

• 
  clare wood (@clare1181) reported 16 minutes ago from Northamptonshire, England

  @AskNationwide I’ve been a customer and all my family have been for decades and we all have lots of different accounts. I have never been so offended as by your Moulton Park Branch this week. Been lied to by staff and then we have been made to the liar’s. Absolutely awful

• 
  The Wife & Me (@thewifeandme) reported 25 minutes ago from Bedford, England

  @AskNationwide help please. I cant seem to change the 'reference' for a payment if I am paying someone that I've paid before on your app. Most frustrating 🤔 Any clues?

• 
  Andy Sexton (@Andybedfordblue) reported 27 minutes ago from Bedford, England

  @AskNationwide why is your service so poor, I spend ages trying to get through then you cut me off !

• 
  Kieran Jones (@hirekieran) reported 52 minutes ago from Northamptonshire, England

  Hi @AskNationwide, why is the Paym service ending? Was probably one of the most useful services you currently offer on current accounts.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mighty Claret (@Mickbfc76) reported 5 minutes ago

  @AskNationwide As a customer for over 15 years I'm gutted (again) that I'm not part of the fair sharer. Every time is a sad moment. Don't know what I'm doing wrong to miss such privileges even though I've been on your website to check

• 
  Fiona Cameron 🇪🇺💚🤍💜🐇🐈‍⬛🖋 (@fionacamwriter) reported 8 minutes ago

  @AskNationwide Despite all your TV advertising re customer service, it appears to be non-existent. Impossible to get past the AI bot to reach your ‘dedicated teams’. They are dedicated to being uncontactable, it seems. I’ll be looking for recommendations about banks which do actually care…

• 
  daisy macvicar (@daisy_macvicar) reported 10 minutes ago

  @AskNationwide I’ve tried to change my address on my account multiple times but it keeps saying there’s a service issue. I don’t stay at the address that’s on my account but I have received letters to my current address

• 
  Frazer Grant (@financefraz) reported 12 minutes ago

  @AshDavidsonUK @AskNationwide Thats awful!! did you complain?

• 
  Jacko 💙 (@1066jacko) reported 13 minutes ago

  @AskNationwide Hi Nathan, the only issue I have is that we didn’t receive any more texts as it says in the message?

• 
  kathleen reid (@independencekat) reported 16 minutes ago

  @AskNationwide are you having an issues today? Having trouble transferring from savings account to current account. Had the same problem last week but it resolved itself.

• 
  Nicole (@NicoleM94x) reported 17 minutes ago

  @AskNationwide @MarkWil66911411 I am also having issues

• 
  Barry McCann (@Bazzinho9) reported 18 minutes ago

  wonder if there's some @AskNationwide employee who has stumbled through my account wondering wtf I'm at half the time

• 
  Kellie (@xKellieLou) reported 18 minutes ago

  @AskNationwide So you can talk your way out of it, I don't think so. I am emailed a complaint - you don't know how much this has affected me as a customer.

• 
  fiona brown (@fionab2367) reported 21 minutes ago

  @eugenereid @AskNationwide Been a long life customer as well and cannot fault the service provided