Nationwide status: access issues and outage reports

Problems in the last 24 hours in Rushden, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Rushden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Rushden, England

Latest outage, problems and issue reports in Rushden and nearby locations:

• 
  Karin & Stanley ♒🏊‍♀️ (@TeaforKarin) reported 6 minutes ago from Rushden, England

  @AskNationwide is there a problem with your website, it won't let me in! It's asking for pass code? Never had that before, have I locked myself out? Or hacked?

• 
  Andy Sexton (@Andybedfordblue) reported 9 minutes ago from Bedford, England

  @AskNationwide why is your service so poor, I spend ages trying to get through then you cut me off !

• 
  Hayley ❤️ (@HayleyWhite36) reported 10 minutes ago from Northamptonshire, England

  @AskNationwide hiya, how long do I need to wait for money to be returned to my account from a pending transaction placed on 31st Jan for the Bodyshop at home? Do I need to contact consultant support for the refund or do you just do a ‘refund’ straight back into my account?

• 
  Kieran Jones (@hirekieran) reported 42 minutes ago from Northamptonshire, England

  Hi @AskNationwide, why is the Paym service ending? Was probably one of the most useful services you currently offer on current accounts.

• 
  The Wife & Me (@thewifeandme) reported 47 minutes ago from Bedford, England

  @AskNationwide help please. I cant seem to change the 'reference' for a payment if I am paying someone that I've paid before on your app. Most frustrating 🤔 Any clues?

• 
  clare wood (@clare1181) reported 53 minutes ago from Northamptonshire, England

  @AskNationwide I’ve been a customer and all my family have been for decades and we all have lots of different accounts. I have never been so offended as by your Moulton Park Branch this week. Been lied to by staff and then we have been made to the liar’s. Absolutely awful

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  kathleen reid (@independencekat) reported 4 minutes ago

  @MattyCanPic @AskNationwide Im having a very similar problem , also funds not transferring from savings account.

• 
  Andrea ☘️ (@11glittergal) reported 7 minutes ago

  @AskNationwide customer service is shocking. My elderly, disabled widowed mum has been scammed and you’ve refused to do anything. Your advisor was very patronising and his attitude stank. This is why I moved to another bank myself and have advised mum to do the same!

• 
  Chelle (@ChelleChipato) reported 8 minutes ago

  It makes no sense why your service at @AskNationwide Bilston branch was to stop him from opening an account even with the right credentials. I am glad that he didn’t just walk away and in fact when this was raised at the main branch they were shocked with the treatment he got!

• 
  𝓓𝓪𝓿𝓲𝓭 🌊 (@DavidJC9930) reported 10 minutes ago

  @AskNationwide hi i haven’t been able to see outgoings transactions in app, i assume since midnight, service say it’s ok so is the app just being glitchy?

• 
  Gwen Davison (@graceybabe1) reported 15 minutes ago

  @AskNationwide @DavidJC9930 Just looked and i have same problem today

• 
  Matty (@matty_198881) reported 16 minutes ago

  Went to londin other week and was using contactless on @TfL with Apple Pay @AskNationwide it stopped working and could only use my card and cant use Apple Pay on first York only the card

• 
  Platinum Trophy 141 (@plattrophy141) reported 17 minutes ago

  @AskNationwide Hello, I ordered a credit card over 10 working days ago and I still haven’t received it. I start a new job on Monday which I need the card for to pay for travelling but now I won’t be able to get there because of your inadequate service. Trashy Bank

• 
  Mr Joshua (@MrMrJoshua) reported 21 minutes ago

  @AskNationwide Failure to Address My Needs as a Vulnerable Customer – 5 Months of Inadequate Service and Generic Responses.

• 
  Rep74NL (@JohnnyRep74) reported 21 minutes ago

  @AskNationwide I recently transferred over to Nationwide . Have had nothing but problems with paying ours since . Have called hekpdesk numerous times to be fobbed off with excuse after excuse usually after waiting 30 minutes in a queue . Wish I had not bothered transferring

• 
  Jon B (@ozzybn1989) reported 24 minutes ago

  @AskNationwide We’ve instructed the Halifax to cancel the switch as the experience we’ve had with Nationwide over the last 10 days has been very stressful for her. She has dementia and it seems N’wide can’t offer support to someone with her needs. Thanks anyway.