Nationwide status: access issues and outage reports

Problems in the last 24 hours in Rushden, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Rushden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Rushden, England

Latest outage, problems and issue reports in Rushden and nearby locations:

• 
  Hayley ❤️ (@HayleyWhite36) reported 8 seconds ago from Northamptonshire, England

  @AskNationwide hiya, how long do I need to wait for money to be returned to my account from a pending transaction placed on 31st Jan for the Bodyshop at home? Do I need to contact consultant support for the refund or do you just do a ‘refund’ straight back into my account?

• 
  Karin & Stanley ♒🏊‍♀️ (@TeaforKarin) reported 5 minutes ago from Rushden, England

  @AskNationwide is there a problem with your website, it won't let me in! It's asking for pass code? Never had that before, have I locked myself out? Or hacked?

• 
  clare wood (@clare1181) reported 11 minutes ago from Northamptonshire, England

  @AskNationwide I’ve been a customer and all my family have been for decades and we all have lots of different accounts. I have never been so offended as by your Moulton Park Branch this week. Been lied to by staff and then we have been made to the liar’s. Absolutely awful

• 
  Kieran Jones (@hirekieran) reported 12 minutes ago from Northamptonshire, England

  Hi @AskNationwide, why is the Paym service ending? Was probably one of the most useful services you currently offer on current accounts.

• 
  The Wife & Me (@thewifeandme) reported 56 minutes ago from Bedford, England

  @AskNationwide help please. I cant seem to change the 'reference' for a payment if I am paying someone that I've paid before on your app. Most frustrating 🤔 Any clues?

• 
  Andy Sexton (@Andybedfordblue) reported 58 minutes ago from Bedford, England

  @AskNationwide why is your service so poor, I spend ages trying to get through then you cut me off !

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Crissy (@xcrissyyy) reported 5 minutes ago

  @AskNationwide hi, are there any known app issues? Mine keeps timing out so I can’t log in

• 
  kathleen reid (@independencekat) reported 7 minutes ago

  @MattyCanPic @AskNationwide Im having a very similar problem , also funds not transferring from savings account.

• 
  Nick Clitheroe (@NickClitheroe) reported 8 minutes ago

  Hey @AskNationwide, your AI bot for customer service phone calls is dreadful. Get rid of it and just let us ring straight through to a human being please!

• 
  Neil cole (@Neilcol19002790) reported 8 minutes ago

  @AskNationwide how do I send a person X message as you don’t seem to have a email contact address on your website

• 
  Al (@Alimarielen) reported 10 minutes ago

  @ChelleChipato @AskNationwide Nationwide are the most awful bank and investors. Mt Daughter trust fund came back as just over £500. All her friends have over £1000. Not a good entry for your boy into trying to navigate finance

• 
  Mark (@MARKAFN) reported 12 minutes ago

  @AskNationwide when a Fix rate bond has matured and if it is left to turn into an instant access maturity bond account can I then just add money to it and treat it like a normal savings account?

• 
  The Official Salty 🥃 (@TheTipsyDram) reported 15 minutes ago

  @AskNationwide Tried all those and still same screen - was working perfectly yesterday

• 
  X_eON (@X_eON) reported 16 minutes ago

  @AskNationwide Hello don't know if i'm being stupid or ? but i'm trying up online access and have a been sent a passnumber by post but there is nowhere to put it? there is no mobile or email attached to my account so can't proceed? what use is the point of passnumber by post?

• 
  Glen Smith (@Glenthecarp) reported 19 minutes ago

  Trying to open a Flex Current account online, but getting an error message that says the problem is your end. Are you aware of this? @AskNationwide

• 
  daisy macvicar (@daisy_macvicar) reported 20 minutes ago

  @AskNationwide I’m currently unable to get into my account as it says “if you’ve forgotten your password” and I’ve followed the steps using the card reader to try and log in. It’s not allowing me to as it say there’s a issue and to restart the app