Nationwide status: access issues and outage reports

Problems in the last 24 hours in Rushden, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Rushden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rushden, England

The most recent Nationwide outage reports came from the following cities: Northampton.

City	Problem Type	Report Time
Northampton	Transactions	6 days ago
Northampton	Transactions	5 months ago
Kettering	Login	6 months ago
Northampton	Login	6 months ago
Northampton	Login	8 months ago
Bedford	Website	1 year ago

Nearby cities with recent reports

Community Discussion

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Nationwide Issues Reports Near Rushden, England

Latest outage, problems and issue reports in Rushden and nearby locations:

• 
  Karin & Stanley ♒🏊‍♀️ (@TeaforKarin) reported 19 minutes ago from Rushden, England

  @AskNationwide is there a problem with your website, it won't let me in! It's asking for pass code? Never had that before, have I locked myself out? Or hacked?

• 
  Andy Sexton (@Andybedfordblue) reported 25 minutes ago from Bedford, England

  @AskNationwide why is your service so poor, I spend ages trying to get through then you cut me off !

• 
  Kieran Jones (@hirekieran) reported 33 minutes ago from Northamptonshire, England

  Hi @AskNationwide, why is the Paym service ending? Was probably one of the most useful services you currently offer on current accounts.

• 
  The Wife & Me (@thewifeandme) reported 35 minutes ago from Bedford, England

  @AskNationwide help please. I cant seem to change the 'reference' for a payment if I am paying someone that I've paid before on your app. Most frustrating 🤔 Any clues?

• 
  clare wood (@clare1181) reported 42 minutes ago from Northamptonshire, England

  @AskNationwide I’ve been a customer and all my family have been for decades and we all have lots of different accounts. I have never been so offended as by your Moulton Park Branch this week. Been lied to by staff and then we have been made to the liar’s. Absolutely awful

• 
  Hayley ❤️ (@HayleyWhite36) reported 56 minutes ago from Northamptonshire, England

  @AskNationwide hiya, how long do I need to wait for money to be returned to my account from a pending transaction placed on 31st Jan for the Bodyshop at home? Do I need to contact consultant support for the refund or do you just do a ‘refund’ straight back into my account?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Glen Smith (@Glenthecarp) reported 5 minutes ago

  Trying to open a Flex Current account online, but getting an error message that says the problem is your end. Are you aware of this? @AskNationwide

• 
  Mr Ransley (@Yellowtillidie) reported 8 minutes ago

  @AskNationwide You got this issue again today?

• 
  Chelle (@ChelleChipato) reported 9 minutes ago

  It makes no sense why your service at @AskNationwide Bilston branch was to stop him from opening an account even with the right credentials. I am glad that he didn’t just walk away and in fact when this was raised at the main branch they were shocked with the treatment he got!

• 
  Septic Skeptic Fella Русский мир иди на хуй! (@dunfishin4) reported 10 minutes ago

  @AskNationwide I tried to speak to someone at Nationwide on the phone but was greeted with an automated service and referred to the banking app, where a dumb chatbot told me it would take up to 120 days to investigate a “dispute” and gave me a phone number to speak to an agent.

• 
  Marv147 (@Marv147) reported 16 minutes ago

  @liamoa @ChelleChipato @AskNationwide The point being that the lad already held an account with Nationwide so he wasn’t a new customer, he was just trying to open an additional account.

• 
  David Ellis (@DavidElliss4nw) reported 17 minutes ago

  @AskNationwide @steph_wass Your Internet banking app is not working

• 
  Septic Skeptic Fella Русский мир иди на хуй! (@dunfishin4) reported 17 minutes ago

  @AskNationwide Infuriatingly, this was the same automated service that I had called previously and told me to use the app to dispute the payment. Talk about going round in circles 🤬. Meanwhile an insurance company has taken £100s from my account

• 
  Jon B (@ozzybn1989) reported 18 minutes ago

  Hi @AskNationwide is your system all down again? Been trying for the last hour to register for online banking for my Aunt and it will not accept the code you keep sending her! Tbh she has had nothing but grief ever since she applied for the switch from Halifax…

• 
  Heather Finlay 🕊️KPSS💚🤍💜 (@LuxuryMoon) reported 20 minutes ago

  @AskNationwide Your new style layout for online banking is very poor and much worse than the current one. I sent a message a couple of days ago saying that I don’t want to switch but received no reply. The old style holds the information on one page . With a grid format that makes it easier to see and find a transaction . The new one is all over the place , disorganised and forces me to scroll up and down constantly . It seems that you have gone for a system that suits your tech staff but not your actual customers How do I retain the old style? I feel so strongly about this that I will move to another bank if forced to use the new style

• 
  pecunious (@Pecunious365) reported 21 minutes ago

  @AskNationwide why oh why oh why can we still not pay in cheques on the Nationwide Banking App. It’s literally a basic feature of banking. @MartinSLewis you really need to help the consumer with this one - it effects 24 million people!