Nationwide status: access issues and outage reports
Some problems detected
Users are reporting problems related to: login, mobile app and website.
Full Outage Map
- Nationwide generated 0 outage signals in the last 24 hours around Rushden, including 0 direct reports.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Rushden, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Rushden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 22: Problems at Nationwide
Nationwide is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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Nationwide Issues Reports Near Rushden, England
Latest outage, problems and issue reports in Rushden and nearby locations:
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Karin & Stanley ♒🏊♀️ (@TeaforKarin) reported from Rushden, England@AskNationwide is there a problem with your website, it won't let me in! It's asking for pass code? Never had that before, have I locked myself out? Or hacked?
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Kieran Jones (@hirekieran) reported from Northamptonshire, EnglandHi @AskNationwide, why is the Paym service ending? Was probably one of the most useful services you currently offer on current accounts.
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Hayley ❤️ (@HayleyWhite36) reported from Northamptonshire, England@AskNationwide hiya, how long do I need to wait for money to be returned to my account from a pending transaction placed on 31st Jan for the Bodyshop at home? Do I need to contact consultant support for the refund or do you just do a ‘refund’ straight back into my account?
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Andy Sexton (@Andybedfordblue) reported from Bedford, England@AskNationwide why is your service so poor, I spend ages trying to get through then you cut me off !
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clare wood (@clare1181) reported from Northamptonshire, England@AskNationwide I’ve been a customer and all my family have been for decades and we all have lots of different accounts. I have never been so offended as by your Moulton Park Branch this week. Been lied to by staff and then we have been made to the liar’s. Absolutely awful
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The Wife & Me (@thewifeandme) reported from Bedford, England@AskNationwide help please. I cant seem to change the 'reference' for a payment if I am paying someone that I've paid before on your app. Most frustrating 🤔 Any clues?
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Barry Munckton (@bmunckton) reported@AngelaJ24625888 @MichaelFra89678 @AskNationwide Well there are specific criteria I cba to try and repeat in here. It’s all on the website. You’ll have missed 1 element of it. With the current account you need certain numbers of transactions etc.
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Peter McDermott💙 (@PeterMc_Dermott) reported@AskNationwide Had to find another way round getting to talk to someone. Poor service re bereavement
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Ash Davidson (@AshDavidsonUK) reported@financefraz @AskNationwide Its a shame @AskNationwide are poor at managing customers though. I was with them 30 years (Nana opened it) and when I went for a mortgage (already had one for 7 years). My DIP was rejected 'due to a technical error' I got a in person appointment for it to be rejected again due to the same error. 2X hard searches on my credit score. Got a better mortgage elsewhere in the end.
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Firetrapdiva (@ItsOnlyStubbsy) reported@AskNationwide That'd be great if you didn't delete people's accounts from the app & tell them to go in branch if they want money, but they're housebound & calling up gets you passed from department to department with no actual solution. We'll be moving banks as soon as this issue is resolved
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georgina brown (@georginabrown7) reported@AskNationwide have been unable to transfer any money out of my account for 10 days. Always getting an error message- have been on live chat 3 times and nobody able to fix this issue This is not good enough. I will have bills bouncing from another account if I cannot transfer
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bells (@AnnaMercer17901) reported@AskNationwide great bank put £80 in my account with your card machine and taken it off me not great as a your online help was shocking
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Ryan Gerrard (@RyanLGerrard) reported@AskNationwide Why do you think it’s acceptable for your advisors to lie about correspondence they have in fact received from me? This has resulted in a non-thorough investigation by a very dismissive complaints handler, who has now closed the case. Shocking customer service.
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Tango5 (@Tango5_sec) reported@SamaraAngelxoxo @AskNationwide Having the same issue 😩
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Premier League tour (@IAmtheRedeemer) reportedThe new update for the @AskNationwide app is so useful. Being able to view your PIN and card details inside the app is a massive help.
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David (@Earlofh) reported@AskNationwide This has changed because previously as soon as I bought something using my credit card I could immediately whilst on the app & so I didn’t forget, transfer the money from my current account to my credit card account, I can’t see the problem in not being able to do that now.