Nationwide status: access issues and outage reports

Problems in the last 24 hours in Northamptonshire, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Northamptonshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Northamptonshire, England

Latest outage, problems and issue reports in Northamptonshire and nearby locations:

• 
  Kieran Jones (@hirekieran) reported 37 minutes ago from Northamptonshire, England

  Hi @AskNationwide, why is the Paym service ending? Was probably one of the most useful services you currently offer on current accounts.

• 
  Karin & Stanley ♒🏊‍♀️ (@TeaforKarin) reported 47 minutes ago from Rushden, England

  @AskNationwide is there a problem with your website, it won't let me in! It's asking for pass code? Never had that before, have I locked myself out? Or hacked?

• 
  clare wood (@clare1181) reported 50 minutes ago from Northamptonshire, England

  @AskNationwide I’ve been a customer and all my family have been for decades and we all have lots of different accounts. I have never been so offended as by your Moulton Park Branch this week. Been lied to by staff and then we have been made to the liar’s. Absolutely awful

• 
  Hayley ❤️ (@HayleyWhite36) reported 56 minutes ago from Northamptonshire, England

  @AskNationwide hiya, how long do I need to wait for money to be returned to my account from a pending transaction placed on 31st Jan for the Bodyshop at home? Do I need to contact consultant support for the refund or do you just do a ‘refund’ straight back into my account?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Don Calogero (@Hengist123) reported 8 minutes ago

  @MichaelFra89678 @AskNationwide A lot of people took out £100 savings in every building society in the age of carpetbaggers trying to close them down, in the hope of a huge windfall.

• 
  Name. (@gameofmagnitude) reported 14 minutes ago

  @Via_SocialMedia @AskNationwide **** that degeneracy right off.

• 
  〽️ike 〽️cNabb (tick here) (@mcnabbm1) reported 17 minutes ago

  @AskNationwide are push notifications and text message services down on the app… not had any recently

• 
  Clare24/7 (@BirdieBums) reported 20 minutes ago

  @ChelleChipato @AskNationwide Very poor. He should have closed down his existing account, withdrawn funds and opened an account with a completely different bank followed by a letter to the complaints department.

• 
  Heather Finlay 🕊️KPSS💚🤍💜 (@LuxuryMoon) reported 22 minutes ago

  @AskNationwide Your new style layout for online banking is very poor and much worse than the current one. I sent a message a couple of days ago saying that I don’t want to switch but received no reply. The old style holds the information on one page . With a grid format that makes it easier to see and find a transaction . The new one is all over the place , disorganised and forces me to scroll up and down constantly . It seems that you have gone for a system that suits your tech staff but not your actual customers How do I retain the old style? I feel so strongly about this that I will move to another bank if forced to use the new style

• 
  Mr Joshua (@MrMrJoshua) reported 23 minutes ago

  @AskNationwide That's not the problem. I need a card sent to branch due to insecure address. Five months with no card. @MartinSLewis - this is really getting me down.

• 
  Peter McDermott💙 (@PeterMc_Dermott) reported 26 minutes ago

  @AskNationwide Had to find another way round getting to talk to someone. Poor service re bereavement

• 
  Al (@Alimarielen) reported 26 minutes ago

  @ChelleChipato @AskNationwide Nationwide are the most awful bank and investors. Mt Daughter trust fund came back as just over £500. All her friends have over £1000. Not a good entry for your boy into trying to navigate finance

• 
  Jon B (@ozzybn1989) reported 28 minutes ago

  Hi @AskNationwide is your system all down again? Been trying for the last hour to register for online banking for my Aunt and it will not accept the code you keep sending her! Tbh she has had nothing but grief ever since she applied for the switch from Halifax…

• 
  BigFatLion (@BigFatLion) reported 28 minutes ago

  @AskNationwide @SteveB2706 Terrible website now on a laptop. Only thing that saves it is the old version. Fully prepared to take you to the ombudsman for making banking inaccessible to dyslexics.