Nationwide status: access issues and outage reports

Problems in the last 24 hours in Northamptonshire, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Northamptonshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Northamptonshire, England

Latest outage, problems and issue reports in Northamptonshire and nearby locations:

• 
  Karin & Stanley ♒🏊‍♀️ (@TeaforKarin) reported 13 seconds ago from Rushden, England

  @AskNationwide is there a problem with your website, it won't let me in! It's asking for pass code? Never had that before, have I locked myself out? Or hacked?

• 
  clare wood (@clare1181) reported 3 minutes ago from Northamptonshire, England

  @AskNationwide I’ve been a customer and all my family have been for decades and we all have lots of different accounts. I have never been so offended as by your Moulton Park Branch this week. Been lied to by staff and then we have been made to the liar’s. Absolutely awful

• 
  Kieran Jones (@hirekieran) reported 45 minutes ago from Northamptonshire, England

  Hi @AskNationwide, why is the Paym service ending? Was probably one of the most useful services you currently offer on current accounts.

• 
  Hayley ❤️ (@HayleyWhite36) reported 53 minutes ago from Northamptonshire, England

  @AskNationwide hiya, how long do I need to wait for money to be returned to my account from a pending transaction placed on 31st Jan for the Bodyshop at home? Do I need to contact consultant support for the refund or do you just do a ‘refund’ straight back into my account?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Elizabeth Mistry (@ElizabethMistry) reported 8 minutes ago

  @Sureena4WNE Really good to see another branch of @AskNationwide in Wednesfield Hoping this one will also offer support for people (you don’t have to be a customer) with concerns about #Dementia

• 
  glosuk68 (@glosuk68) reported 8 minutes ago

  @santanderuk Not only have you not opened your Leighton Buzzard branch today (and next weekend), your one outside cash machine is down. Thankfully the @AskNationwide is open and their machines are working.

• 
  BigFatLion (@BigFatLion) reported 13 minutes ago

  @AskNationwide @arthurliverpool Shame your New Look website is so awful.

• 
  Shaz (@shezRommy) reported 17 minutes ago

  Hi is there a know issue with pending transactions not showing on the banking app beem 24hrs and i cannot see it on my app @AskNationwide

• 
  Old Bill (@The_Better_Ole) reported 18 minutes ago

  @AskNationwide @NorretteM Do you pass the data that the customer cannot see to HMRC ?

• 
  Matt Leslie (@mattleslie74) reported 18 minutes ago

  @AskNationwide The app issue has been ongoing for the last fortnight. I've restarted my device, I've uninstalled and reinstalled the app, but it is glitches aplenty when verifying a payment I've made to a third party.

• 
  william (@willyamhobbs) reported 20 minutes ago

  @Mollylou1988 @AskNationwide I am also having problems but Nationwide are claiming that everything is fine?

• 
  Nicole (@NicoleM94x) reported 20 minutes ago

  @AskNationwide @MarkWil66911411 I am also having issues

• 
  Rob Slade (@Rjs4Rob) reported 21 minutes ago

  @AskNationwide My card reader is not working properly it keeps going blank part way through a transaction. How do I get a replacement ?

• 
  Neil cole (@Neilcol19002790) reported 22 minutes ago

  @AskNationwide how do I send a person X message as you don’t seem to have a email contact address on your website