Is Nationwide down in Saffron Walden, Essex, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Saffron Walden, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Saffron Walden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Website (29%)
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Mobile App (28%)
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Login (27%)
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Transactions (11%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map Near Saffron Walden, Essex, England
The most recent Nationwide outage reports came from the following cities: Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
| Website | ||
| Website | ||
| Login | ||
| Website | ||
| Website | ||
| Mobile App |
Community Discussion
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Nationwide Issues Reports Near Saffron Walden, England
Latest outage, problems and issue reports in Saffron Walden and nearby locations:
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Linda Taylor
(@Lindataylor2109) reported
from
Bishop's Stortford, England
@AskNationwide I have been calling you all day. Your automated service is like a robot getting it wrong over and over again. Then when she finally gives up there is a recorded message saying you can’t take calls, no reason, no alternative offered. Massive #customerexperience fail
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Jack
(@Jack_Fe11) reported
@AskNationwide The internet bank is not working (tech diffs) probs everyone logging in to try to re-enable texts. I was able to use the app to re-enable mini statements, high balance alerts and even more annoyingly - low balance alerts! You even didn't tell me it was disabled??
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Gavin Watson
(@gavinwatson) reported
@McDona1d @BarclaysUK @AskNationwide Yep, Nationwide use the same company as Barclays unfortunately. Ironically, when I left Barclays (due to this issue) I moved to Nationwide. I was disappointed to learn that they used the same company to fulfil the mobile phone insurance.
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tom woodley
(@tw7857) reported
@AskNationwide I am still unable to access my mortgage manager on your website. I spoke to an adviser from who was unable to help me. This is a joint mortgage, please dm a number to rectify this crucial problem. Thanks.
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T Davies-Barnard
(@TDaviesBarnard) reported
@AskNationwide Really unimpressed that you just opted me out of text alerts without asking, and now the app says "experiencing a technical problem" when I try to set up the text alerts again. Why does NW. think I set up the text alerts? For funsies? Because I *want* them.
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tom woodley
(@tw7857) reported
@AskNationwide Is there a different number as this is the same number I tried yesterday, this is really important and I feel we're going round in circles, Prehaps a technical support would help.
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Camilla W
(@CamillaWatkins_) reported
@AskNationwide I was in contact with them but apparently Nationwide decided that it was acceptable to opt me out of the text alert service that I have been using the entire time! Nice that you think you can change my personal settings. Can't wait to move to a company that care about customers!
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BigMugsChannel
(@BigMugsChannel) reported
@AskNationwide as as existing FlexDirect account holder you offer me 2% fixed on £1,500 for one year. But you now offer 5% to newbies. That doesn’t seem fair, I think you should at least increase all customer rates to 5% until the one year term has ended
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Jack
(@Jack_Fe11) reported
@AskNationwide Hi, thanks for this. I have already re-enabled the alerts. You should probably send a second text to notify that low-balance alerts have also been disabled. This is a more critical issue than your app being a bit rubbish and your website having problems.
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Manchester Food Tourist 🐝
(@DanDohertyBlog) reported
After 20 years of loyalty to @AskNationwide they show the worst customer service. Decline a payment - tell me I failed security and then after taking a day off to prove it’s me in branch, refuse to allow me to check the data held on me is correct (surely a breach of DPA)…
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Bearded Wonder
(@MeBeardedWonder) reported
@AskNationwide @Roger_Actual Roger, don't waste your time their default response is nothing. And the individuals who deal real issues "member relations consultant" they are just complaint handlers and in my experience they lie (or are stupid)..