Nationwide status: access issues and outage reports

Problems in the last 24 hours in Ruthin, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ruthin, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Ruthin, Wales

Latest outage, problems and issue reports in Ruthin and nearby locations:

• 
  GPatz (@wrexham1974) reported 44 minutes ago from Cefn Mawr, Wales

  @AskNationwide @HairyMonkeyGor1 Jesus… You’ve gone royally down in my estimation if you work with Stonewall. Take a look around you as to who is leaving them in their droves.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Michelle Bills (@shellbills) reported 5 minutes ago

  @AskNationwide why is it when my card payments go through drop onto my statement then stay in pending caused my account to go into a minus to be told by an advisor nothing we can do have been advise it are aware of this issue was told 24 hours ago it would be fixed within 3 hour

• 
  Crissy (@xcrissyyy) reported 9 minutes ago

  @AskNationwide hi, are there any known app issues? Mine keeps timing out so I can’t log in

• 
  Chris (@Sparky2504) reported 11 minutes ago

  @AskNationwide This is exactly why I’ve now taken my 3 accounts to NatWest. Nationwide are so behind with the times with their procedures & systems. NatWest can usually fix everything online without having to call them. People don’t have time to call companies & wait on hold for ages anymore!

• 
  All Mark (@MarkAll19523693) reported 13 minutes ago

  @AskNationwide I make a regular payment every month to an existing payee. However today it is asking me to use a card reader. It never asks me to use a card reader for existing payee. I have never had a card reader. What is going on? Is this a temporary glitch?

• 
  Gary (@garytweeter) reported 13 minutes ago

  @AskNationwide @terryzimbo Customer for 23 years with mortgage and 2 X savings accounts, won't get a thing. Fairer share my arse.

• 
  Tom Morgan (@twmorgan11) reported 16 minutes ago

  Some absolute golden UX fails from @AskNationwide trying to report a lost card. 1) 'Please have your credit card to hand to report your lost card'. 2) 'Please insert your card into your card reader to report your lost card. Don't have a card reader? No problem.'

• 
  bells (@AnnaMercer17901) reported 17 minutes ago

  @AskNationwide great bank put £80 in my account with your card machine and taken it off me not great as a your online help was shocking

• 
  James Berkeley-Clarke (@JBerkeleyClarke) reported 18 minutes ago

  @Tel_Wilcox @AskNationwide @VirginMoney Oh damn that's bad! I saw the two different bank posts and thought you had been hacked. Seems service in all areas is ridiculously poor lately. Crap 🙄

• 
  ian ross (@ianross48395988) reported 20 minutes ago

  @AskNationwide Nationwide advised a customer of our company we were a scam concern and not to pay us for an order! We are a small 22 year old family company.

• 
  Francis Wilcox (@Tel_Wilcox) reported 26 minutes ago

  @AskNationwide @VirginMoney another day WITHOUT access to my money😠 No explanation why account was closed+No way to get MY money+Refuse to tell me what happens next CUSTOMER FOR 4 DECADES😲 ONE MORE DAY WITH ZERO COMMUNICATION👎 Appalling service❎ Recomend ppl change🤔