Nationwide status: access issues and outage reports

Problems in the last 24 hours in Ruthin, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ruthin, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Ruthin, Wales

Latest outage, problems and issue reports in Ruthin and nearby locations:

• 
  GPatz (@wrexham1974) reported 27 minutes ago from Cefn Mawr, Wales

  @AskNationwide @HairyMonkeyGor1 Jesus… You’ve gone royally down in my estimation if you work with Stonewall. Take a look around you as to who is leaving them in their droves.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The World (@theworld1806) reported 9 minutes ago

  @AskNationwide Any plans to update the Oldham branch? Currently it resembles a run down stock cupboard from an office in the 90s

• 
  Roy Beecham 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇺🇸 (@roy_beecham) reported 12 minutes ago

  @AskNationwide I’ve just waited 20 minutes holding on the phone for help with your app and was told what to do and it didn’t work. I now have an option. Ring again and waste another 20 minutes or tell the world how useless you are. I’ll go for the latter 🤬

• 
  Barry O'Neill (@BCJONeill) reported 14 minutes ago

  @AskNationwide Maybe you could just pass it on for me in true customer focused tradition Nathan?

• 
  Tom Morgan (@twmorgan11) reported 15 minutes ago

  Some absolute golden UX fails from @AskNationwide trying to report a lost card. 1) 'Please have your credit card to hand to report your lost card'. 2) 'Please insert your card into your card reader to report your lost card. Don't have a card reader? No problem.'

• 
  Julie (@JulieMelvinator) reported 18 minutes ago

  @AskNationwide you chat help is an absolute joke!! You decided to block my payment to HMRC and I’ve now spent 45 mins trying to get in touch with them!! Why block my payment??

• 
  🌬️Yaga💨💨💨 (@Yaga_42o) reported 20 minutes ago

  today I had to contact @AskNationwide because one of my kid trust fund account went missing from my banking app. Turns out the address was incorrect. No letter to tell me there’s an issue, just removed the account. Only removed one account even though both have the same issue.

• 
  Gemma Corfield (@Iloveholly) reported 29 minutes ago

  @AskNationwide Thank you for your help, I accidentally put the wrong pass number. I got in to my bank account

• 
  emma-kvs (@emma64979643) reported 29 minutes ago

  @AskNationwide all afternoon to try and pay a bill, branch won’t/can’t help. The chat facility has repeatedly asked me the same questions for hours and I’m no further forward. At this point I can only describe the service as beyond dire #poorservice

• 
  Just being myself (@Suzanne11649685) reported 30 minutes ago

  @AskNationwide hi just wondered if you have had any reports of problems with NFC payments. Ive used on android for years and last week stopped working eventually after 5 days of trying things got it working again and after 2 days now no longer working again?

• 
  Barbara Rogers (@Barbarasreps) reported 30 minutes ago

  @AskNationwide Did you have a problem on Friday making payments or posting payments to accounts?