Nationwide

Is Nationwide down in Richmond, North Yorkshire, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Richmond, North Yorkshire, England 01/18/2026 11:10

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (32%)

    Mobile App (32%)

  2. Website (28%)

    Website (28%)

  3. Login (21%)

    Login (21%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • RachelStocker Dr Rachel Stocker (@RachelStocker) reported from Darlington, England

    @AskNationwide hello, I'm trying to use your mortgage switching service online (existing customer switching to new deal) but the system appears to be down; any idea when it's meant to be back up and running again please? Thanks

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • chriswi11654479 chris williams (@chriswi11654479) reported

    @AskNationwide Is there a current issue with incoming payments

  • turnbullissimo Harry Turnbull (@turnbullissimo) reported

    @AskNationwide Still same issue since February. Cannot extract daughter's matured trust fund cash. It may be easier for her to create with my help (SEND) a Nationwide current account. How do we do this?

  • RealityGuru__ SCOTT MILLER (@RealityGuru__) reported

    @AskNationwide Why is the app not closing when swiped away? This has only started since the recent app update. If anyone was to pick up my phone after me they would have access to my bank details. This is a MAJOR security flaw with the app, swiping it closed should close it.

  • emma_dougan Emma Dougan (@emma_dougan) reported

    @AskNationwide @awkward_ms_n Not working for me either - won’t even log in past Face ID

  • turnbullissimo Harry Turnbull (@turnbullissimo) reported

    @AskNationwide Its easy to say that but what about when they ask if Im the account holder? And how do I actually take back ownership as this isnt working?

  • Chrissie_Fraser Christina Fraser (@Chrissie_Fraser) reported

    @AskNationwide That’s all well and good but I can’t access the app to use the chatbot and I can’t seem to log in online either.

  • LouisCa90174660 Louis Carr (@LouisCa90174660) reported

    @AskNationwide Is online banking app down today I cannot access my account?

  • richj1984 Richard James (@richj1984) reported

    @AskNationwide As a new customer, I’m not eligible for Account biometrics instead of a card reader. How long do new customers have to wait? Making me want to switch already having to use it

  • foolhandy foolhandy 💛 (@foolhandy) reported

    @ryandunne1999 @AskNationwide I've not had a chance to phone customer service but everything other than that web link and Charlotte suggests that they're is no transaction notification functionality.

  • SarahG20123 Sarah Gibbons  (@SarahG20123) reported

    So, I finally decided to swap my current account to @AskNationwide Only to be thwarted as there was nobody in branch who could do that, although they said they could help me use can IPad. Also offered to book an appt but only on a weekday. Not good. Grrr!