Nationwide

Is Nationwide down in Richmond, North Yorkshire, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Richmond, North Yorkshire, England 11/09/2025 17:15

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (46%)

    Mobile App (46%)

  2. Website (23%)

    Website (23%)

  3. Transactions (13%)

    Transactions (13%)

  4. Login (13%)

    Login (13%)

  5. Transfer (5%)

    Transfer (5%)

Community Discussion

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Nationwide Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • RachelStocker Dr Rachel Stocker (@RachelStocker) reported from Darlington, England

    @AskNationwide hello, I'm trying to use your mortgage switching service online (existing customer switching to new deal) but the system appears to be down; any idea when it's meant to be back up and running again please? Thanks

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • pravinsoni1811 Pravin Soni (@pravinsoni1811) reported

    @AskNationwide I have made payment to my credit cards and they saying pending from my bank and also the payments were verified via app but still not deducting if my balance and also my credit card has not received payment. Is there a problem can you urgently help

  • susie_arnott Susie Arnott ☘️🕷🚴🏻‍♀️ (@susie_arnott) reported

    @AskNationwide @cathydevine56 I’ve also emailed you in your feedback form on website…no reply as yet. Speaking as a customer, I think you’ve put your foot in it here.

  • shabzinvest SF (@shabzinvest) reported

    @elliotcoates97 @AskNationwide @Trading212 Did you find out? Ive got the same problem now with Lloyds. Usually instant. Money taken but it said deposit cancelled on T212

  • GordGreenfield GG (@GordGreenfield) reported

    @AskNationwide Thanks. It's pay day, who knew! Honestly, you'd think by now banks would cater for this. Just shows how low down customers actually are in banks' priorities. Not your fault. Best wishes, GG

  • CassNdu CassieN - Solidarite avec la France (@CassNdu) reported

    @AskNationwide Sorry but I don't find the word "should" terribly reassuring. Other banks don't seem to be having similar problems. Why do you advertise faster payments when they aren't.....

  • Chelsea191109 Chelsea (@Chelsea191109) reported

    @AskNationwide is banking down at all? I have a customer who has sent me a payment but I’ve not received it yet

  • lucy_chegwidden Lucy Chegwidden (@lucy_chegwidden) reported

    @AskNationwide my current account is missing from my banking app and direct debit payments are failing regardless of there being money in the account. I've tried calling customer service service and nothing please advise

  • Shani_intheUK Shani (@Shani_intheUK) reported

    @AskNationwide I have been on every online portal and phoned every number available but to no avail. It appears nationwide is staffed by people with no authority to help customers! Abysmal service

  • QueenC_1987 Ciára-Louise ☘ (@QueenC_1987) reported

    @AskNationwide Its been 9 hours since I transferred money from my account to my monzo account. Why is it taking so long? Why are nationwide pretending there isn't an issue with thier money transfers. Twitter is full of complaints and yet nothing from nationwide as to why this is happening.

  • lmgiles88 Luke Giles (@lmgiles88) reported

    @AmexUK @AskNationwide @AskNationwide anything you folks can do to help reverse the payment? It's only been processed in the last couple of hours.