Nationwide

Is Nationwide down in Richmond, North Yorkshire, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Richmond, North Yorkshire, England 02/25/2026 18:40

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Login (29%)

    Login (29%)

  3. Website (26%)

    Website (26%)

  4. Transactions (8%)

    Transactions (8%)

  5. Transfer (2%)

    Transfer (2%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Community Discussion

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Nationwide Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • RachelStocker Dr Rachel Stocker (@RachelStocker) reported from Darlington, England

    @AskNationwide hello, I'm trying to use your mortgage switching service online (existing customer switching to new deal) but the system appears to be down; any idea when it's meant to be back up and running again please? Thanks

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • pip_db Pip (@pip_db) reported

    @AskNationwide I’ve got through, apparently there’s a problem with all online flex student account applications at the moment, ucas details aren't being recognised on the system.

  • NeilHird Neil Hird (@NeilHird) reported

    @AskNationwide hello, can you please explain why the card reader authentication is not working?

  • mopi44 JamesTee (@mopi44) reported

    @AskNationwide I've just reported my nw credit card lost. A new 9ne is on the way but the address associated with the credit card is incomplete .. my flexplus AC does have the full address. Can you fix before new cc is posted ?

  • biffobeth Bethany Alpin (@biffobeth) reported

    4 weeks since my account was applied for - Still not opened and switch still not processed (due to Nationwide errors) - Still waiting for a call back from @AskNationwide to resolve issue as M&S bank closes this week. Complaint raised - no response!

  • Tomp29193 Tom Perry (@Tomp29193) reported

    @AskNationwide Update ... the member of staff i'm on the phone to from @AskNationwide doesn't even know who his supervisor is ... and they believe he is trustworthy with my money! I'm shocked at the absolutely awful customer service today! :(

  • SymonT468 SymonT468 (@SymonT468) reported

    @AskNationwide Hello, is there a problem with the app at the moment? I can’t seem to transfer any money

  • ClaireTerry75 Claire Terry (@ClaireTerry75) reported

    @AskNationwide Yes I am. It works via the website (just tried), but not via the app.

  • davy_brownLFC @davy_brown (@davy_brownLFC) reported

    @AskNationwide I don't want to talk to a bank who hires staff that don't give a f**k about their customers. He focused on my swearing rather than the issue. I'm acottish. We swear when we upset. My favourite word is "f**k". You've caused emotional stress as well as financial.

  • Zoe1303 Z.K (@Zoe1303) reported

    @HSBC_UK Nope, we cancelled the transaction. Have now managed to withdraw the funds from the account & will spend time this weekend switching back to @AskNationwide who have Uk based support teams.

  • DominicNewbould Dominic Newbould (@DominicNewbould) reported

    @AskNationwide This problem is still unresolved. I have sent you a DM. Please advise ASAP.