Nationwide

Is Nationwide down in Richmond, North Yorkshire, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Richmond, North Yorkshire, England 03/18/2026 18:10

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Login (30%)

    Login (30%)

  2. Mobile App (30%)

    Mobile App (30%)

  3. Website (25%)

    Website (25%)

  4. Transactions (10%)

    Transactions (10%)

  5. Transfer (3%)

    Transfer (3%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Nationwide Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • RachelStocker Dr Rachel Stocker (@RachelStocker) reported from Darlington, England

    @AskNationwide hello, I'm trying to use your mortgage switching service online (existing customer switching to new deal) but the system appears to be down; any idea when it's meant to be back up and running again please? Thanks

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • DiamondMatt Matt Wordingham (@DiamondMatt) reported

    @AskNationwide Someone has cashed a cheque from account for circa £1,200 that we haven't written. Is this correct that we have to wait 10 working days for further details / copy of cheque to confirm fraud?

  • doctorbunhead Kris Dunn (@doctorbunhead) reported

    @AmazonHelp You need to look at how your recurring payments system talks to @AskNationwide. They told me you are not sending the request over a secure channel but your support staff flatly refuse to believe this. I can buy items but can't pay this!!

  • kellyawilliams1 kellywilliams (@kellyawilliams1) reported

    @AskNationwide how do I go about making a complaint about the terrible service I’ve received recently with my FlexPlus mobile phone insurance?

  • savioursmegma morgs (@savioursmegma) reported

    @AskNationwide I did a shop with Sainsbury’s and they’ve delivered to the wrong address and I’ve paid for my order and obviously not received. Sainsbury’s aren’t doing anything about it, is there any advice you can give me to help get my money back?

  • twistsofine_ Baker (@twistsofine_) reported

    @AskNationwide keep nationwide pokesdown building society open! Do not shut it down! Lovely staff - do not close!

  • curevirginity20 Robbie Allen (@curevirginity20) reported

    @AskNationwide 2nd Saturday in a row where I’ve been unable to access MY money after midnight. I get you have to do maintenance but being without access to funds for 8 hours is beyond a joke.

  • Conservative_JA Jack 🇬🇧✡️ (@Conservative_JA) reported

    @schofs3 @AskNationwide I think so. It's not so much an issue of closing branches around here as opposed to ridiculous opening hours!

  • ExplainingMoney ExplainingMoney.co.uk (@ExplainingMoney) reported

    4. @AskNationwide complete this weeks list, they’re offering £100 for new customers to switch to one of their Flex accounts. (Excl. Basic) Open new or switch into existing account, switch just include 2 direct debits and switch date must be within 10 working days.

  • Curly123 Linda Wilson (@Curly123) reported

    @AskNationwide you has stopped allowing payments from my account. I tried to call but the system hung up on me. I called again and it said the lines are closed. Now I can't buy things that I need to online. How can I get my account reactivated.? This is a significant problem

  • Kayne_uk Kayne (@Kayne_uk) reported

    @AskNationwide I'll try it again now. I wanted to speak on the phone as it's easier, I tried chat yesterday and was given info that didn't match my question. Not really the service levels I'd expect from you.