Nationwide

Is Nationwide down in Richmond, North Yorkshire, England?

Some problems detected

Users are reporting problems related to: mobile app, website and login.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Richmond, North Yorkshire, England 11/21/2025 05:35

November 21: Problems at Nationwide

Nationwide is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (21%)

    Website (21%)

  3. Login (10%)

    Login (10%)

  4. Transactions (7%)

    Transactions (7%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • RachelStocker Dr Rachel Stocker (@RachelStocker) reported from Darlington, England

    @AskNationwide hello, I'm trying to use your mortgage switching service online (existing customer switching to new deal) but the system appears to be down; any idea when it's meant to be back up and running again please? Thanks

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • LuleLipa LuleLipa 🦋 (@LuleLipa) reported

    @AskNationwide why is the service at fore st so slow?

  • SCHNIZZER Chris Nisbet (@SCHNIZZER) reported

    @AskNationwide 35 mins on hold, are you sure? Awful service

  • NatWest_Help NatWest (@NatWest_Help) reported

    @Scott1984FP @AskNationwide If you would like we can book you in for one of our financial health checks to see what borrowing you could be eligible for or if we could help you save/make money? - Carina

  • KevanRamsdale kevan ramsdale (@KevanRamsdale) reported

    @AskNationwide about my contact with Rmanton-feline who lied on 6/01/22 about nhinton & crehle letters where they lie about calls made to phone no's that aren't live & my application form on your website clearly has the correct phone no on it! Rmanton-feline was unable to access

  • ShaShaT88 Fed Girl Summer (@ShaShaT88) reported

    @AskNationwide I’ve cancelled an automatic payment that was set up through PayPal, but I’ve received a text saying payment is coming out today. My account for the service has been closed. Please advise.

  • Huntpl Paula Hunt (@Huntpl) reported

    @AskNationwide website says there are no service issues but I’ve been trying to access my account but the app says I can’t and that you’re working on it. Why would this be the case just for me? Thanks

  • JaimieBennett9 Jaimie Bennett (@JaimieBennett9) reported

    @AskNationwide hello my card got stolen please help

  • chrishatton4 chris hatton (@chrishatton4) reported

    @British_Airways Problem has been resolved, @AskNationwide managed to help, you guys did absolutely nothing, except a reply days after the problem, and pointlessly calling BA for hours to get no answer. Really hope the customer service is better on the flight!

  • MissJha0 Miss Jha (@MissJha0) reported

    @AskNationwide PAYMENT PROBLEMS AGAIN?????? ... AGAIN?

  • peek_lucy Lucy Peek (@peek_lucy) reported

    @AskNationwide I know there was an issue at the start of January with bill payments but I am not sure if I was affected. My Council Tax payment should have left my account on the 1/1/22 and when I repeatedly checked the banking app there was a message regarding issues with debits