Is Nationwide down in Richmond, North Yorkshire, England?

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

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Problems in the last 24 hours in Richmond, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

February 26: Problems at Nationwide

Nationwide is having issues since 12:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

1. 

   Mobile App (36%)

2. 

   Login (27%)

3. 

   Website (26%)

4. 

   Transactions (7%)

5. 

   Transfer (2%)

6. 

   Withdrawals (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• Dr Rachel Stocker (@RachelStocker) reported 16 minutes ago from Darlington, England

  @AskNationwide hello, I'm trying to use your mortgage switching service online (existing customer switching to new deal) but the system appears to be down; any idea when it's meant to be back up and running again please? Thanks

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• Chelsea Tucker (@mathschelsea) reported 12 minutes ago

  @AskNationwide I’ve just been told my mortgage application has been declined because on leasehold purchases the LTV needs to be 85%. But my deposit is 15%!! What’s going on? I waited 3 weeks to hear this and now interests rates have increased even further. Poor customer service.

• GiGi (@hellosealy) reported 15 minutes ago

  @AskNationwide hi I’m having serious problems with my online banking. I’m unable to log in via app, says my details are incorrect. Try and log in via website and it says my record is unable to be found??

• POTP (@partofthepublic) reported 15 minutes ago

  @AskNationwide Just got off the phone with your complaints department… they were no help, had no useful information and apparently the information I wanted was impossible to get because no one at nationwide knows anything about the process I was querying

• Danielle Willcock (@danii4101) reported 16 minutes ago

  @AskNationwide Hi are there problems currently receiving payments as I’ve sent one and it hasn’t gone through?

• Claire Powell (@Powellfamily96) reported 16 minutes ago

  @AskNationwide @powell_j96 Glad you are aiming for ‘sufficient service’ for your customers. Shame you don’t consider customers who work full time and only have Saturdays off….

• Scott Phillipson (@Arctic76) reported 17 minutes ago

  @AskNationwide my mother if disabled and needs help in transferring money around. We pay stuff in for her and occasional card withdrawal but given she may need to move larger amounts for ongoing care costs how does she set me up to do this on her behalf?

• Dom Jenx (@domjenx) reported 20 minutes ago

  @AskNationwide Customer Service Training idea: There seems to be an ingrained sense of annoyance if an elderly customer has a family member on the line when calling CS to resolve a blocked card overseas.

• molls (@croninmolls) reported 22 minutes ago

  @AskNationwide money being bounced back into my account as a correction of transfer this morning when I try to pay to a joint account with Santander, it’s not their problem as I can transfer money into the same account from Santander itself. Look into it pls.

• Karl Chadwick (@KARLCHADW) reported 22 minutes ago

  @AskNationwide I've been trying to make a payment on 3 different websites and all 3 of them have been declined. Spoken with customer services and you have said there is no block on my card/account. Best advice they could give is try a different card! This is my bank account!

• Brittany (@Brittany144444) reported 22 minutes ago

  @AskNationwide I’m still waiting for a reply back from customer support regarding a refund on the fees. It’s been more than 5 business days …