Nationwide status: access issues and outage reports

Problems in the last 24 hours in Richmond, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, England

The most recent Nationwide outage reports came from the following cities: Darlington.

City	Problem Type	Report Time
Darlington	Login	13 days ago
Darlington	Website	2 years ago

Community Discussion

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Nationwide Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Dr Rachel Stocker (@RachelStocker) reported 45 seconds ago from Darlington, England

  @AskNationwide hello, I'm trying to use your mortgage switching service online (existing customer switching to new deal) but the system appears to be down; any idea when it's meant to be back up and running again please? Thanks

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Small School RETIRED Teacher🙋🏻‍♂️ (@SmallSchool_KS2) reported 42 seconds ago

  @benjaminlfc @AskNationwide @ragrace1967 So your problem is..,?

• 
  Luke Terzino 🪐 (@LucasTerzino) reported 53 seconds ago

  @AskNationwide @GarethSamuel8 That’s a shame, I’ve been a flex plus customer for years, would have been a nice touch.

• 
  😈 Angry Goblin ن (@angry_goblin) reported 5 minutes ago

  @AskNationwide Thanks, I phoned Credit Card Services and they were able to help. 👍

• 
  James Berkeley-Clarke (@JBerkeleyClarke) reported 6 minutes ago

  @Tel_Wilcox @AskNationwide @VirginMoney Oh damn that's bad! I saw the two different bank posts and thought you had been hacked. Seems service in all areas is ridiculously poor lately. Crap 🙄

• 
  Tina Raistrick (@tinamay1977) reported 9 minutes ago

  @AskNationwide Its says technical issues nationwide end

• 
  Corin Messer (@CorinMesser) reported 9 minutes ago

  @AskNationwide Maybe it would help if I noted that none of our details have changed and our cover level hasn't changed and the Bank of England inflation calculator suggests our August 2025 premium of £626.30 should have increased to £638.75 not £987.00. Perhaps £987.00 was just a typo?

• 
  Steve Hammal (@hammal6474) reported 10 minutes ago

  @AskNationwide I will, thanks. The manager in question needs to be removed from any customer facing role if persecuting old and vulnerable people is what she classes as doing her job 🤬🤬🤬

• 
  Premier League tour (@IAmtheRedeemer) reported 10 minutes ago

  The new update for the @AskNationwide app is so useful. Being able to view your PIN and card details inside the app is a massive help.

• 
  Matty M (@wanna_be_dj) reported 11 minutes ago

  @AskNationwide No correspondence from you and you send me a letter asking me to call you. NO!!!. I have left you because of how you treated me. You’ve now added charges onto my account and again, that’s down to you and the way you treated me. Remove charges and add 50% discount for the distress caused and the hassle for me to move banks and I’ll pay.

• 
  JT ☄️ (@joshysaysstuff) reported 11 minutes ago

  Hi @AskNationwide I’ve been on the phone for over half an hour on two separate occasions today and not been able to get through to speak to somebody about an URGENT charge coming out of my bank that I need to contest? Please can anybody help???