Nationwide

Is Nationwide down in Richmond, North Yorkshire, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Richmond, North Yorkshire, England 11/23/2025 13:30

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Website (21%)

    Website (21%)

  3. Login (7%)

    Login (7%)

  4. Transactions (4%)

    Transactions (4%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (4%)

    Transfer (4%)

Community Discussion

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Nationwide Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • RachelStocker Dr Rachel Stocker (@RachelStocker) reported from Darlington, England

    @AskNationwide hello, I'm trying to use your mortgage switching service online (existing customer switching to new deal) but the system appears to be down; any idea when it's meant to be back up and running again please? Thanks

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • joyhadden13 Joy Hadden (@joyhadden13) reported

    @AskNationwide no it's not ok that I have no access to my funds until Sunday midday! My money went into my savings account and I need to transfer it to my current account to withdraw cash. I literally have 0 in my current account!

  • Naileditrichmon Louise Ann Jackman (@Naileditrichmon) reported

    @AskNationwide need access to savings money ASAP it's an emergency

  • Terryblyth1 Terry blyth (@Terryblyth1) reported

    @AskNationwide not happy cant access my savings I had no notice on my app about maintenance so now I'm short I need to go get food for my children and Ur refusing access to my funds that's theft and I would imagine the financial ombudsman would agree with me

  • JJones87684337 J Jones (@JJones87684337) reported

    @AskNationwide Hi. If you are here to help, could you increase the interest rates on your savings accounts? They have hardly risen this year, but the base rate has risen twice.

  • P4uLRiley Paolo (@P4uLRiley) reported

    @AskNationwide @clairekassimy Maintenance every ******* weekend? Its not last millennium when there was no work at the weekends. Lots of people do and need to be able to have access to their money. You truly are the worst bank about

  • raventhalian nevada caledonia 🦅☪️ (@raventhalian) reported

    @AskNationwide @joyhadden13 Why don’t other banks have this “ maintenance “ issue ??? Please explain in detail

  • shellbills Michelle Bills (@shellbills) reported

    @AskNationwide is the chat service available your lines are closed how convenient today when people can’t use their own money

  • MissyARH1990 Arlene Rae-Hewitt (@MissyARH1990) reported

    @AskNationwide I really need someone help please can someone get in touch thanks

  • stevet365 S A T (@stevet365) reported

    @AskNationwide the app has been down with ‘maintenance work’ since 10pm last night so I’ve not been able to access my money all morning. Unacceptable

  • WhatMeaks Meaks (@WhatMeaks) reported

    @AskNationwide This is shambolic. You say you put a notification on the app yesterday that ppl wouldn’t have access to their current a/c for half of today?! That’s not notice! This is exceptionally poor comms and not an emergency. Where’s the contingency plan for customers?