Nationwide

Is Nationwide down in Richmond, North Yorkshire, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Richmond, North Yorkshire, England 01/15/2026 20:50

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (29%)

    Website (29%)

  3. Login (19%)

    Login (19%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • RachelStocker Dr Rachel Stocker (@RachelStocker) reported from Darlington, England

    @AskNationwide hello, I'm trying to use your mortgage switching service online (existing customer switching to new deal) but the system appears to be down; any idea when it's meant to be back up and running again please? Thanks

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • maxwele2 Elaine Maxwell (@maxwele2) reported

    @alisonleary1 @AskNationwide @LloydsBank Finding a lot of 'UK' businesses don't support NI. No WH Smith, no Waitrose (yes, I know-very middle class)

  • jesssr95 Jess (@jesssr95) reported

    @AskNationwide My accounts have been removed from my online banking, I have no way of accessing them without calling and being on hold for ages and you can't fix them until 5 working days?! Not good enough!

  • IanSands9 Ian Sands (@IanSands9) reported

    No point #complaining to @AskNationwide Complaints Dept, nor writing to their #CEO, because you will be ignored. They say they will respond in 5 days, but it’s now 7 days. I chase each day, and they ignore me each day. @Moneybox might you be able to help my mother get her money?

  • GYsapper GYsapper (@GYsapper) reported

    @AskNationwide Hi Paragon have a triple access ISA that is identical to yours, however they will increase the rate automatically if it changes. Why cant you manage this?

  • DeviDranity Devi (@DeviDranity) reported

    @AskNationwide Please work on a system that makes resolving these issues less of a hassle, especially when it's through no fault of my own. I had assumed that was the point of having the online banking verification messages. (2/2)

  • AbdulHai23 Abdul Hai (@AbdulHai23) reported

    @AskNationwide When I try to reinvest I get a technical error no code or anything. How much do I get interest when a bond matures?

  • xdliu1127 Xuedi Liu (@xdliu1127) reported

    @AskNationwide hello Nationwide team. Is there any way of obtaining help with regards to escalating a mortgage application submitted 1st June and still waiting outcome please. Have tried everything and was told just to wait. My purchase is falling through. Thank you 🙏🏼

  • patsy_cro Patsy (@patsy_cro) reported

    @AskNationwide is it possible to access two accounts using the Nationwide app please? Using different passnumbers etc?

  • LilithOfUkraine Lilith Pidiprygora 🇺🇦🇳🇱🇪🇺🇬🇧 #NAFO #FBPE (@LilithOfUkraine) reported

    @MastercardUK @AskNationwide Why do you decline my payments and block my cards every time I like to make a payment in Ukraine? I urgently need to book a train and you are making it impossible

  • AbdulHai23 Abdul Hai (@AbdulHai23) reported

    @AskNationwide The error occurs when I select the new bond option.