Nationwide

Is Nationwide down in Richmond, North Yorkshire, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Richmond, North Yorkshire, England 12/11/2025 15:10

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (36%)

    Mobile App (36%)

  2. Website (22%)

    Website (22%)

  3. Login (19%)

    Login (19%)

  4. Transactions (14%)

    Transactions (14%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (3%)

    Withdrawals (3%)

Community Discussion

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Nationwide Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • RachelStocker Dr Rachel Stocker (@RachelStocker) reported from Darlington, England

    @AskNationwide hello, I'm trying to use your mortgage switching service online (existing customer switching to new deal) but the system appears to be down; any idea when it's meant to be back up and running again please? Thanks

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • vonnyd Von (@vonnyd) reported

    @AskNationwide As I said the form wasn't working so the chat was a fail. I got through eventually

  • LukeAFC86 Luke Jobson (@LukeAFC86) reported

    @AskNationwide hi, you’ve put the fraud block on my cards and haven’t sent me the text, trying to ring to unblock but after 30 mins x 2 still no answer!

  • Andrew06736371 Andrew (@Andrew06736371) reported

    @AskNationwide Hi jo Okay I’ll try it on there if the app doesn’t work to do it . Will try later when I have a few mins .. will ctc if I have any problems, thks Andrew

  • Andrew06736371 Andrew (@Andrew06736371) reported

    @AskNationwide But it this the case then whilst the customer is applying the switch ( in the live situation ) it should ask if you want to do a full switch and what must be done , but it doesn’t ..so you end up with a run around like this , off putting really ! Rgds Andrew

  • garyfish76 Gary Fisher (@garyfish76) reported

    @AskNationwide Don’t trust Nationwide they loose your money in transfer then do nothing to help and then have the audacity to charge a late fee when they have lost £3000 of my money

  • RobHealiss Rob Healiss (@RobHealiss) reported

    @AskNationwide Hello, I reported my card as lost on Saturday night when the machine swallowed it up but I'm still waiting for my new one to arrive and starting to worry it won't be hear by the weekend when I will need it 😭 can you help?

  • Wallis66Mark Mark Wallis (@Wallis66Mark) reported

    @AskNationwide Spoke to customer services and they can’t continue my 0% on my current Nationwide credit card so I will take my business elsewhere to another 0% offer . Thanks

  • TheSopranosNFT The Sopranos NFT (@TheSopranosNFT) reported

    @AskNationwide are you having technical problems I can’t transfer from my accounts?

  • KatherinePutma6 Katherine Putman (@KatherinePutma6) reported

    @AskNationwide why are you taking so long to answer the phone? You’ve put a block on my card and now I cannot buy anything. I’ve been on hold for nearly half an hour!

  • Liamjtarr Liam (@Liamjtarr) reported

    @AskNationwide Ask your manager to call me asap please. Ive wasted hours of time calling your customer service team. What sort of customer service team cant speak to the general public?