Nationwide

Is Nationwide down in Richmond, North Yorkshire, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Richmond, North Yorkshire, England 01/19/2026 14:30

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (32%)

    Mobile App (32%)

  2. Website (28%)

    Website (28%)

  3. Login (21%)

    Login (21%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • RachelStocker Dr Rachel Stocker (@RachelStocker) reported from Darlington, England

    @AskNationwide hello, I'm trying to use your mortgage switching service online (existing customer switching to new deal) but the system appears to be down; any idea when it's meant to be back up and running again please? Thanks

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • SlackR84 Adam Hillson (@SlackR84) reported

    @AskNationwide Long time customer, no missed payments. Found that according to person I spoke with my direct debit must have been sent up a long time ago and isnt there anymore. Unwilling to help with credit report that this will cause. Any help before I close my account?

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • Staceytamara1 Stacey (@Staceytamara1) reported

    @AskNationwide wages are normally in by now. So many people tweeting and you're saying no issues. You may want to look to see if there is an issue

  • VeniVid62045424 VeniVidiVici (@VeniVid62045424) reported

    @emmafildes @HenryPryor @AskNationwide A decade of low rates seems to have made the situation worse. BoE cannot ignore this issue. They must start raising rates. Perhaps they cannot help all renters now but they can make prices drop for 20s/30s and for 40s offer them an alternative with higher savings rates.

  • DiamondDaysXO Lauren 🦋🌸🐬☕🎶 (@DiamondDaysXO) reported

    @AskNationwide Hi, trying to transfer money from one account to another. Saying there's a problem and try again later. Why?

  • Claire11152715 cni (@Claire11152715) reported

    @AskNationwide any delayed payments today ? My child benefit was due in today but no sign ? Just checking if there are any issues !!

  • Guy02799219 Guy (@Guy02799219) reported

    @AskNationwide Dear members,it's very sad time for us. Nationwide.Kingswinford manager discriminated my family & violated confidentiality.When complained,they covered for her,bullied us,told our account be closed.We feel violated & powerless against this bullying. HELP us bring those to justice

  • RachelTwigger3 Rachel Twigger (@RachelTwigger3) reported

    @AskNationwide I have just tried to open a joint account using the mobile app and it ended with an error, stating you had system application issues at the minute and to try later. Is there a suggested time or just keep trying? Will this effect credit rating trying again & again?

  • keithclouston1 keith clouston (@keithclouston1) reported

    @AskNationwide Hi, I need my last 3 months statements, the app doesn't have the option to print at home. How can I obtain copies? I have tried calling customer support and I can't get any answer I'm unable to get to a branch as I work Monday to Friday.

  • Thehone73728682 The honest truth (@Thehone73728682) reported

    @AskNationwide No, I haven’t tried that. I use the app for simplicity as it’s easy to move money - when it works, but it’s only available for phones not iPads, so cannot try on a different device. I can try reinstalling the HL app, but this really seems like an issue for Nationwide to fix..