Nationwide status: access issues and outage reports

Problems in the last 24 hours in Richmond, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, England

The most recent Nationwide outage reports came from the following cities: Darlington.

City	Problem Type	Report Time
Darlington	Login	4 days ago
Darlington	Website	2 years ago

Nearby cities with recent reports

Community Discussion

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Nationwide Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Dr Rachel Stocker (@RachelStocker) reported 43 minutes ago from Darlington, England

  @AskNationwide hello, I'm trying to use your mortgage switching service online (existing customer switching to new deal) but the system appears to be down; any idea when it's meant to be back up and running again please? Thanks

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  RoslynByfield (@RoslynByfield) reported 2 minutes ago

  The Bottom Line talking about changes to business over 20 years and now focusing on boards: now more women but some way to go. @AskNationwide has just prevented a customer from getting onto their board. #wato #bbcpm

• 
  Tina Raistrick (@tinamay1977) reported 3 minutes ago

  @AskNationwide They cant be ,down detector are reporting issues. Ive done the above.

• 
  jaws6 (@jaws321) reported 5 minutes ago

  @AskNationwide Says tech problems. For log in?

• 
  Mary (@maryphillips22) reported 9 minutes ago

  @AskNationwide It is still happening, I can’t log in

• 
  Ash Davidson (@AshDavidsonUK) reported 11 minutes ago

  @financefraz @AskNationwide Its a shame @AskNationwide are poor at managing customers though. I was with them 30 years (Nana opened it) and when I went for a mortgage (already had one for 7 years). My DIP was rejected 'due to a technical error' I got a in person appointment for it to be rejected again due to the same error. 2X hard searches on my credit score. Got a better mortgage elsewhere in the end.

• 
  Chris Hicks (@hicks_chris) reported 14 minutes ago

  @AskNationwide how do you access your exclusive online bond after it’s been opened if you bank with Virgin and not nationwide?

• 
  james (@jimbo271960) reported 17 minutes ago

  @MichaelFra89678 @duffers0000 @AskNationwide Current account saving account and a mortgage if you have one these you should get it but theres always T&C's i did have one but they closed it down bastards lol

• 
  Fiona Cameron 🇪🇺💚🤍💜🐇🐈‍⬛🖋 (@fionacamwriter) reported 19 minutes ago

  @AskNationwide Despite all your TV advertising re customer service, it appears to be non-existent. Impossible to get past the AI bot to reach your ‘dedicated teams’. They are dedicated to being uncontactable, it seems. I’ll be looking for recommendations about banks which do actually care…

• 
  lm210 (@mm219009) reported 19 minutes ago

  @AskNationwide hi, any known phone line issues? I’ve phoned twice and got cut off after being on hold for 6 minutes both times. Selected call back option and I’ve been hung up on again when the advisor phoned me back!

• 
  Jasmin Keppie (@JasminKeppie) reported 19 minutes ago

  Been loyal customer to @AskNationwide for 16 years but having two current accounts with them every year and because I can’t afford to save not getting the £100 bonus totally has put me off banking with them now.