Nationwide

Is Nationwide down in Richmond, North Yorkshire, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Richmond, North Yorkshire, England 12/04/2025 12:00

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Website (22%)

    Website (22%)

  3. Login (20%)

    Login (20%)

  4. Transactions (12%)

    Transactions (12%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • RachelStocker Dr Rachel Stocker (@RachelStocker) reported from Darlington, England

    @AskNationwide hello, I'm trying to use your mortgage switching service online (existing customer switching to new deal) but the system appears to be down; any idea when it's meant to be back up and running again please? Thanks

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • ELSL96 ELS96 (@ELSL96) reported

    @TwunkWoop @sk94372333 @AskNationwide It is NOT "working now". And don't come on here telling people to "chill", when some of us haven't received our wages/money, a few days before Christmas! You've no idea the mess some people have been left in today.

  • SerenaBalkwill Serena 🇪🇺❄🕷💙 (@SerenaBalkwill) reported

    @AskNationwide any update or timescale on fix? Would really like to access my money!

  • LadyA_101 Scarlett (@LadyA_101) reported

    @AskNationwide I assume that you'll be cancelling any late payment/overdraft fees etc due to this? I refuse to be penalised if payments go out before my salary goes in due to your error.

  • OpokuAmma Amma Opoku (@OpokuAmma) reported

    @AskNationwide @AskNationwide the fact that your systems are down and you are not able get payments through for over 12hrs is terrible. No solid updates to customers either. This is basically another Level of bullshit. Really disgusting.

  • Samstorer11 Sam storer (@Samstorer11) reported

    @AskNationwide How come some responses from your customer services say it's been fixed and you are now just working through the backlog and others say the issue is not resolved yet? Why can't we get proper answers from you about what is happening?

  • chhappy Chappy (@chhappy) reported

    @AskNationwide Hi. Just to check, are BACS payments being affected by the current issues (so, incoming wages for example), or is it only other types of transaction which are out of action? Thanks.

  • JackClarke1596 Jack Clarke (@JackClarke1596) reported

    @AskNationwide My cat is at the vets at the moment needing treatment and I need to pay upfront. I CAN’T pay up front because of YOUR PROBLEMS and so my cat cannot have the surgery needed - this is INCREDIBLY DISTRESSING. Please advise urgently when this will be resolved.

  • AliRBahari Alireza (@AliRBahari) reported

    Is there an end to this payment problem? Such a wonderful Christmas present to your customers!It’s making me nervous as am awaiting for online payments in/out of my account. @AskNationwide

  • MsGLW Gaynor Walker (@MsGLW) reported

    @AskNationwide I've told my husband, he's moving banks as soon as possible. You're slow to start with but this is daft #businesscontinuity #disasterrecovery #DoBetter

  • LauraHa96777571 Laura Hall (@LauraHa96777571) reported

    When u are waiting for a payment and because ur bank is down nothing can be done :( sort it out @AskNationwide we are all struggling so close to xmas… cant get my deliveries till after now fully fuming