Nationwide

Is Nationwide down in Richmond, North Yorkshire, England?

No problems detected

If you are having issues, please submit a report below.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Richmond, North Yorkshire, England 12/13/2025 05:20

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Website (24%)

    Website (24%)

  3. Login (19%)

    Login (19%)

  4. Transactions (14%)

    Transactions (14%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (3%)

    Withdrawals (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • RachelStocker Dr Rachel Stocker (@RachelStocker) reported from Darlington, England

    @AskNationwide hello, I'm trying to use your mortgage switching service online (existing customer switching to new deal) but the system appears to be down; any idea when it's meant to be back up and running again please? Thanks

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • kelseyykiernan Kelsey Kiernan (@kelseyykiernan) reported

    @AskNationwide Where can I find the statement for my Nationwide Help to Buy ISA to use as evidence for a mortgage application?

  • MarkTomkins6 Mark Tomkins (@MarkTomkins6) reported

    .@AskNationwide on hold for 1.5 hrs **every day** for the last week trying to get through. Branch the week before who couldn't help directed me to call. Says you're open 9-5. How do I get to speak to someone? Pls don't give me the covid 'we're really busy' brush off. Me too.

  • pkrpmusic paul pledger (@pkrpmusic) reported

    Hi @AskNationwide . You are officially the most useless bank I've ever had to deal with. I'm trying to pay @HMRCcustomers and your utterly useless antiquated systems are giving me a 500 error. If I miss this deadline, I will take you to court. I WILL take you to court. I WILL.

  • James30181388 James (@James30181388) reported

    @AskNationwide TIRED OF YOU ***** MESSING WITH MY ACCOUNTS AND COSTING ME MONEY TO FIX IT EVERY ******* TIME. FIND SOMEONE WHO WILL CALL ME NOW ON MY AMERICAN NUMBER BFORE I FLIP A LIP ON THIS ****

  • ScottyBarber12 Scotty Barber (@ScottyBarber12) reported

    @easyJet can you sort my refund please, you’ve said my bank @AskNationwide can release the refund with the ARN numbers, they’ve told me it’s down to the company sending the refund. I need this money before Christmas, thank you 😡

  • effy_b4 Effy Beezus (@effy_b4) reported

    @AskNationwide there’s an issue with funds being released from a refund into my account. Would you be able to help me?

  • AyoubiMehrdad Mehrdad (@AyoubiMehrdad) reported

    @AskNationwide Hi, can I get access to bank statements from 2007?

  • sehkelly S.E.H Kelly (@sehkelly) reported

    @AskNationwide We last spoke to your team over an hour ago after a 30-minute hold (taking time on hold to hours over the last 48 hours). Two days taken off work. Freezing young family. The service is so bad it is genuinely insulting to my family.

  • KateRumTruffle Kate (@KateRumTruffle) reported

    Hi @AskNationwide you sent me a new debit card but it’s not worked since. I’ve tried using it with my pin, didn’t work. Won’t do contactless. The letter with it said it would work straight away. Please help.

  • stehanna26 Stephen Hanna (@stehanna26) reported

    @AskNationwide I’ve tried on my laptop and I’m still having the same issue. I don’t have a card reader - so I am just relying on the text message for security reasons.