Nationwide

Is Nationwide down in Richmond, North Yorkshire, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Richmond, North Yorkshire, England 11/21/2025 13:20

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (21%)

    Website (21%)

  3. Login (10%)

    Login (10%)

  4. Transactions (7%)

    Transactions (7%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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Nationwide Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • RachelStocker Dr Rachel Stocker (@RachelStocker) reported from Darlington, England

    @AskNationwide hello, I'm trying to use your mortgage switching service online (existing customer switching to new deal) but the system appears to be down; any idea when it's meant to be back up and running again please? Thanks

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • bellaswoosh bells (@bellaswoosh) reported

    @SamsungMobile @SamsungPayHelp @AskNationwide Hi - my Nationwide transport payment card doesn't work on TfL - it's correctly set up. Can you help?

  • byronvanstien Byron (@byronvanstien) reported

    @AskNationwide @Toasty_Name Also having the same issue, iPhone XR on iOS 15

  • smp_l Dr Shaunna (@smp_l) reported

    @AskNationwide I have not had any luck with getting live chat to work since Thursday and DM told me to call and I got nowhere so I'd settle for you admitting there's a problem with card verification

  • ellewould 🌈 Eleanor Hudson 🌈 (@ellewould) reported

    @AskNationwide I’ve been told three times I need an inbound call to solve my problem and have had no call back in as many attempts. Starting to feel let down

  • KirstyEvans1208 Kirsty Evans (@KirstyEvans1208) reported

    @AskNationwide Yes. But no one replies. This is unbelievably shocking service.

  • pattayarangers Robert Denham (@pattayarangers) reported

    @AskNationwide Absolute rubbish. You are not here for anyone. I spoke to 9 NW " customer service agents " last week, and no support at all. Awful organisation.

  • KirstyEvans1208 Kirsty Evans (@KirstyEvans1208) reported

    @AskNationwide I’ve tried this, to no avail. No answer when ringing and online chat wasn’t answering either. Horrendous service.

  • FierceBeautyxox Felicia Leno (@FierceBeautyxox) reported

    @AskNationwide advice on how to transfer funds into a Help To Buy ISA from a current account with a different bank?

  • YawnoftheDad Anthony Crook (@YawnoftheDad) reported

    @AskNationwide Oppo find x3 pro. Tbf it's happening on all my finance apps, but no idea why when they're set up to use fingerprint. Each time i then log in with passcode it asks if i want to use fingerprint but then next time somehow ignores that

  • Barham6Jordan Jordan Barham (@Barham6Jordan) reported

    @AskNationwide is there a problem with your online banking app? I transferred money from a different bank into my nationwide account yesterday and it hasn’t shown up. I definitely transferred it to the right account, the details are saved from previous transfers and I checked it