Nationwide

Is Nationwide down in Richmond, North Yorkshire, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Richmond, North Yorkshire, England 11/22/2025 22:50

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Website (20%)

    Website (20%)

  3. Login (10%)

    Login (10%)

  4. Transactions (7%)

    Transactions (7%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (3%)

    Transfer (3%)

Community Discussion

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Nationwide Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • RachelStocker Dr Rachel Stocker (@RachelStocker) reported from Darlington, England

    @AskNationwide hello, I'm trying to use your mortgage switching service online (existing customer switching to new deal) but the system appears to be down; any idea when it's meant to be back up and running again please? Thanks

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • djsimonlloyd DJ simon lloyd (@djsimonlloyd) reported

    @AskNationwide my mothers partner died of covid and you’ve frozen her bank account in error and you can’t work out why. She’s had no money since Friday and another 3 hours in Margate branch today. You’ve made her Ill!

  • 44dbarc David Barclay (@44dbarc) reported from Kirkcaldy, Scotland

    @AskNationwide The issue is the contactless phone payments not the card. I rarely carry cards now. Doesn't look like there is an answer to this at present other than always carrying card and phone. Makes Samsung and Google pay pointless as a result

  • AgeingLock68 Cris Samways (@AgeingLock68) reported

    @AskNationwide Thank you for the support and advice Pauline. 🤞hopefully it’s not too bad, else I might have an 8 mile walk back home

  • chrisMcG4 Chris McGonigall 😷💉 💙💚🧡🚁 (@chrisMcG4) reported

    @AskNationwide Is there an option as a customer to have a @MastercardUK debit card rather than an @Visa one?

  • PardoBarros Tery (@PardoBarros) reported

    @AskNationwide I spent half an hour yesterday trying to call you without success. I love your messages on my letters please call us on this number, clearly if you had someone answering calls I would. I have been your customer for over 20 years now, but enough!!

  • Zeromike00 Michael (@Zeromike00) reported

    @AskNationwide Time to change bank, if you only issue cards where I can’t spend my money!!

  • lg85uk Louise (@lg85uk) reported

    @AskNationwide is the secure message feature in online banking down? Tried sending a message but it’s asking me to use the chat function but there is no button for that

  • oliviawarnerjon Olivia Warner-Jones (@oliviawarnerjon) reported

    @AskNationwide Hi, I’ve recently joined you and my pin locked so I order a new one which arrived but my card reader isn’t working it’s saying pin locked. Please can you help?

  • ManOfMischief_ Mark Watson (@ManOfMischief_) reported

    @AskNationwide It says "We seem to be experiencing some technical problems."

  • IonaMackenzie5 Iona Mackenzie (@IonaMackenzie5) reported

    @AskNationwide I haven’t been able to log in to my account online for a few days… fine on app but not online. Says experiencing problems… when will this be resolved? Thanks