Nationwide

Is Nationwide down in Richmond, North Yorkshire, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Richmond, North Yorkshire, England 11/30/2025 10:40

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (46%)

    Mobile App (46%)

  2. Website (24%)

    Website (24%)

  3. Login (16%)

    Login (16%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (3%)

    Transfer (3%)

Community Discussion

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Nationwide Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • RachelStocker Dr Rachel Stocker (@RachelStocker) reported from Darlington, England

    @AskNationwide hello, I'm trying to use your mortgage switching service online (existing customer switching to new deal) but the system appears to be down; any idea when it's meant to be back up and running again please? Thanks

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • ChrisChambers50 Chris (@ChrisChambers50) reported

    @AskNationwide My customer number

  • kirstyw420 shimmeringCrystals🍃💫💚 (@kirstyw420) reported

    @AskNationwide can i get some help please

  • GillyBean68 Gilly Gray 🐕🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧🇨🇭 (@GillyBean68) reported

    @AskNationwide Is there a known problem with your app. It's not loading. Uninstalled, reinstalled and restarted phone but still nothing.

  • OHS_ch Catherine Hardy (@OHS_ch) reported

    @AskNationwide Just been told that it will take 15 working days for you to confirm my zero mortgage balance in writing? And you'll send it in a letter! No rush then.

  • Di_Smitherman Diane Smitherman (@Di_Smitherman) reported

    @AskNationwide I am trying to get help regarding a refund I have not received although the company say they have sent. It looks like a can’t communicate via email anymore. Virtual assistant not helpful.

  • lennyd2013 lennyd (@lennyd2013) reported

    @AskNationwide I lost my card on 14//11/21 I ordered a new card they said it would take three days I have not received it yet please help

  • ChrisChambers50 Chris (@ChrisChambers50) reported

    @AskNationwide hi, I want to do a account switch. Where can I find the number the website is asking for. I will be switching from Tesco to Nationwide but struggling to find the number I need. Many Thanks I do have a nationwide account.

  • IAmTomHall Tom Hall (@IAmTomHall) reported

    @Rawkeyofficial1 @AskNationwide Really not impressed. How ******** can a machine pick up a contactless card and scan it when it’s still in my wallet? Laughable

  • penny78686791 penny (@penny78686791) reported

    @AskNationwide hi, how do I go about cancelling/closing down my credit card

  • brontemysteries The Red Monarch (@brontemysteries) reported

    My husband and I laughed when we saw that @AskNationwide advertised being a number 5 on a recent poll about customer service. But after a MONTH of trying and failing to get anything approaching customer service from them i they n they should be at 500th