Nationwide status: access issues and outage reports

Problems in the last 24 hours in Radstock, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Radstock, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Radstock, England

Latest outage, problems and issue reports in Radstock and nearby locations:

• 
  Joanne Varney (White (@joannevarney68) reported 14 minutes ago from Bristol, England

  @AskNationwide hi, is there a issue with withdrawing money from a cashpoint with a flex account, I have tried for 4 day now, thank you

• 
  AlexJ (@alexjbooks) reported 19 minutes ago from Bristol, England

  @AskNationwide Hello, my Dad is panicking, was expecting his pension early due to the Bank Holiday and nothing has gone in. Are you behind on processing payments or should he call the pension service?

• 
  Somersetflatroofingswltd (@Somersetflatro4) reported 19 minutes ago from Wells, England

  @AskNationwide you are a joke always having issues with technology

• 
  Melanie Young (A1784728) (@MelanieWooo) reported 22 minutes ago from Bristol, England

  @AskNationwide Is there yet another problem with payments today? Are they being made and just not showing on the app, or are they not being made?

• 
  Amy (@Yippers) reported 30 minutes ago from Bristol, England

  @AskNationwide Hi Lauren. New customer alert. Don’t quite have everything yet but there is no mention of a passnumber on any docs so assume this is created using a card reader?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Julie (@JulieMelvinator) reported 5 minutes ago

  @AskNationwide I’m fuming!! Finally got thru to HMRC to make a payment and you’ve blocked my card cos I tried twice due to the automated service not hearing my postcode wrong!!! Now I’ve got to get on the phone to them again… !! As you’ve blocked the payment!!!!!!

• 
  Chrismit (@RadiationSloth) reported 9 minutes ago

  @AskNationwide if we call your frais helpline after a dodgy transaction is picked up, as you request, there is a long wait. Fair enough. Why do you cut us off after 13 minutes on hold? How do i get through to sort out the problem without you cutting me off?

• 
  Ash Davidson (@AshDavidsonUK) reported 12 minutes ago

  @financefraz @AskNationwide Its a shame @AskNationwide are poor at managing customers though. I was with them 30 years (Nana opened it) and when I went for a mortgage (already had one for 7 years). My DIP was rejected 'due to a technical error' I got a in person appointment for it to be rejected again due to the same error. 2X hard searches on my credit score. Got a better mortgage elsewhere in the end.

• 
  Tom Morgan (@twmorgan11) reported 13 minutes ago

  Some absolute golden UX fails from @AskNationwide trying to report a lost card. 1) 'Please have your credit card to hand to report your lost card'. 2) 'Please insert your card into your card reader to report your lost card. Don't have a card reader? No problem.'

• 
  Karl Dyer (@KarlDyer15) reported 13 minutes ago

  What the hell has happened @AskNationwide you used to be the best place to bank with good customer service, you’ve now just closed my ISA with no further deposits being allowed 🤯

• 
  RichieDabbs (@rdaborn) reported 18 minutes ago

  @AskNationwide I don't usually say this sort of thing but I logged into my online bank and the layout and format change of one of the most ghastly awful changes I have seen of this type. The old layout was clear, detailed and had everything to hand. The new one.

• 
  Mark Sowton (@SowtonMark) reported 23 minutes ago

  @AskNationwide A week ago my card was stopped in branch due to me spotting fraudulent activities. Still awaiting my new card, and email or a text. Very poor service, but I am use to this from Nationwide.

• 
  John Williams (@PopeJohno1) reported 25 minutes ago

  @AskNationwide Mycard a valid card payment to Dominoes was declined why Yes I have the money in my account Now fix it Now & 2 pizzas meaty

• 
  𝐮𝐧𝕩𝐪. (@uniiqverse) reported 26 minutes ago

  @santanderuk Issue is why are you not giving away money like your mate @AskNationwide

• 
  Ross (@enakssor) reported 26 minutes ago

  @AskNationwide had a payment sent to me from another nationwide account but haven’t received it yet, whats the issue?