Nationwide status: access issues and outage reports

Problems in the last 24 hours in Bristol, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Bristol, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Bristol, England

Latest outage, problems and issue reports in Bristol and nearby locations:

• 
  Amy (@Yippers) reported 9 minutes ago from Bristol, England

  @AskNationwide Hi Lauren. New customer alert. Don’t quite have everything yet but there is no mention of a passnumber on any docs so assume this is created using a card reader?

• 
  AlexJ (@alexjbooks) reported 30 minutes ago from Bristol, England

  @AskNationwide Hello, my Dad is panicking, was expecting his pension early due to the Bank Holiday and nothing has gone in. Are you behind on processing payments or should he call the pension service?

• 
  Joanne Varney (White (@joannevarney68) reported 45 minutes ago from Bristol, England

  @AskNationwide hi, is there a issue with withdrawing money from a cashpoint with a flex account, I have tried for 4 day now, thank you

• 
  🚑🌈Josh 🇪🇺👨‍⚕️ (@1Joshwa) reported 51 minutes ago from Patchway, England

  @AskNationwide hi team, the app won’t let me amend a direct debit and comes up with an error message. Are there any known issues? #nationwide

• 
  Melanie Young (A1784728) (@MelanieWooo) reported 57 minutes ago from Bristol, England

  @AskNationwide Is there yet another problem with payments today? Are they being made and just not showing on the app, or are they not being made?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Georgina Grimwood (@_GeorginaMG) reported 6 minutes ago

  Hey @AskNationwide , this new “push notification” instead of payment due text message is useless and no way near as effective. Fix it please.

• 
  𝐂𝐥𝐥𝐫. Marc 𝐓𝐢𝐞𝐫𝐧𝐞𝐲 (@MarcTierneyNews) reported 9 minutes ago

  If #Nationwide insist on closing their branches during the working day. The least they can do is make sure they have enough receipts in their ATM. @AskNationwide #Haverfordwest

• 
  asma (@asmaabdv) reported 11 minutes ago

  @AskNationwide my father is having issue with the android version of the app it will not let him put his pass number in, it’s up to date and uninstalled and reinstalled and it’s still not letting him put in his pass number. What can we do to fix it?

• 
  Miguela (@blackhairbub) reported 13 minutes ago

  @AskNationwide I'm not receiving push notifications. My phone is set to receive notifications, but you aren't pushing them out. There is nothing in the notification history screen on the app. Clearly, you're not pushing notifs. How can I escalate this issue?

• 
  Alyson Leitch (@Geordiesbird) reported 13 minutes ago

  @AskNationwide She is not on the internet ,as she is 80. This is the reason I had to help her, as I’ve always done when she needs a new cheque book. Today my time was wasted Brendon was very belligerent and would NOT listen to me!

• 
  Tom Morgan (@twmorgan11) reported 13 minutes ago

  @AskNationwide No problem I'm sorted speaking to your agent now – but you should have a look at that in your app UX, as it's completely bonkers to ask a user to insert the lost card to replace their lost card

• 
  Teddy. C Youg (@TeddyYoug64898) reported 14 minutes ago

  @AskNationwide @_xnxnxs_ Every time any body posts a problem on any social media platform, your answer is DO YOU WANT TO RAISE A COMPLAINT.. What has happened to your company its absolutely ridiculous pathetic and to top it all really bad..

• 
  Barry O'Neill (@BCJONeill) reported 17 minutes ago

  @AskNationwide Maybe you could just pass it on for me in true customer focused tradition Nathan?

• 
  🌬️Yaga💨💨💨 (@Yaga_42o) reported 24 minutes ago

  today I had to contact @AskNationwide because one of my kid trust fund account went missing from my banking app. Turns out the address was incorrect. No letter to tell me there’s an issue, just removed the account. Only removed one account even though both have the same issue.

• 
  Vivian Brickell (@TheOldDear) reported 24 minutes ago

  @AskNationwide I did. I tried again. That’s I was wondering if you’d been having IT problems.