Nationwide status: access issues and outage reports
Some problems detected
Users are reporting problems related to: login, website and mobile app.
Full Outage Map
- Nationwide generated 0 outage signals in the last 24 hours around Pudsey, including 0 direct reports.
- The most common problems reported in this area mention Login.
- Login (100%)
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Pudsey, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Pudsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 27: Problems at Nationwide
Nationwide is having issues since 06:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Pudsey, England
The most recent Nationwide outage reports came from the following cities: Leeds.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds
|
Login | 26 days ago |
|
Dewsbury
|
Website | 2 months ago |
|
Normanton
|
Website | 4 months ago |
|
Leeds
|
Login | 4 months ago |
|
Huddersfield
|
Website | 4 months ago |
|
Leeds
|
Transactions | 6 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Pudsey, England
Latest outage, problems and issue reports in Pudsey and nearby locations:
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Lozza Needham (@lnbrinley) reported from Fenay Bridge, England@AskNationwide apparently there is a problem with direct debits going out have you told @HalifaxBank that's why my mortgage is late
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PalfreemanDave (@JDPPhotoUK) reported from Huddersfield, England@AskNationwide Hi there. I’ve just been working on opening an account. One of the steps involves taking a picture of ID. But the camera fails to focus so close up. It would make more sense to be able to upload a copy of the ID.
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JennyW (@Jennylwarm) reported from Huddersfield, England@AskNationwide I am having issues logging in to Internet bank, I am waiting for welcome letter but I have my customer number, it just tells me I cannot access currently the account is still being looked over.its been a week
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Eddie Arthur (@kouya) reported from Steeton with Eastburn, England@AskNationwide i am having a lot of trouble making card payments online. We have money in our account and we are not at our CC limit. Is there a problem your end.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Julie (@JulieMelvinator) reported@AskNationwide And now for the record DIXITA has said there’s no problem with the payment to HMRC. I still want to know WHY my payment card was blocked. I’ve had to get on to HMRC and stupidly the ARTI (?) chat!!
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Sarcastic Fringehead (@Pragjag) reportedIs @AskNationwide having a bit of a nightmare? Last night I couldn’t make an online banking payment (it went through OK this morning) and now a ticketing site can’t contact them.
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Bobby Zelmut (@cockwomblefree) reported@AskNationwide I cannot access the app on my android phone. I have updated and restarted the app but it keeps saying service unavailable. I have a secure internet connection.
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lisa barnes (@tattyead66) reported@AskNationwide i tried to open an isa with nationwide, but it always asks for an account number. Im not a nationwide customer though. Do I need an account before I can open an isa?
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Karl Dyer (@KarlDyer15) reportedWhat the hell has happened @AskNationwide you used to be the best place to bank with good customer service, you’ve now just closed my ISA with no further deposits being allowed 🤯
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Kaarin (@Kaarin007) reported@AskNationwide I lost a better interest rate because your processes are antiquated, if not down right illegal! 2 months to sort out a very small mortgage and it's caused so much stress. Complaints couldn't even tell me when a decision was made & the letter I never received @Debbiecrosbie1
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Michelle Bills (@shellbills) reported@AskNationwide why is it when my card payments go through drop onto my statement then stay in pending caused my account to go into a minus to be told by an advisor nothing we can do have been advise it are aware of this issue was told 24 hours ago it would be fixed within 3 hour
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Alyson Leitch (@Geordiesbird) reported from Woking, England@AskNationwide rang today to help a lady who us hard of hearing navigate your switch board..she only wanted to request a new cheque book. Nightmare.. ended up with the call handler saying if he requested a new book the book she is using will be cancelled.28 minutes .no result!
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Jennifer Curle (@jennifer_curle) reported@AskNationwide hi Nationwide. I am unable to renew my ISA online due to ‘technical difficulties’ your website is experiencing. Tried multiple times, different devices and browsers. Now going to miss out on using my ISA allowance due to your ‘technical issues’.
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Tom Morgan (@twmorgan11) reportedSome absolute golden UX fails from @AskNationwide trying to report a lost card. 1) 'Please have your credit card to hand to report your lost card'. 2) 'Please insert your card into your card reader to report your lost card. Don't have a card reader? No problem.'