Nationwide status: access issues and outage reports

Problems in the last 24 hours in Porthcawl, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Porthcawl, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Porthcawl, Wales

Latest outage, problems and issue reports in Porthcawl and nearby locations:

• 
  Mark Campion (@MarkkCampion) reported 9 minutes ago from Swansea, Wales

  @AskNationwide An increase, albeit tiny, in savings interest rate is welcome. But why make existing customers open a new account to access the rate? Why not just up the rate of the existing account? You could be more helpful to everyone here! (Re Triple Access Savings Account)

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  CJ © 📷 (@photo_cj) reported 44 seconds ago

  @AskNationwide Gave up after 40mins Decided to look at opening a @NatWest_Help account instead of adding to the ones I have with you, which will probably close as I don't have any digital access (very old, long standing accounts).

• 
  Wayne Robertson (@2024Wayne) reported 1 minute ago

  @AskNationwide Your phone and web chat teams haven’t been very good in the past and it’s taken Tracy M to get things sorted last time o had issues that the web and phone teams didn’t sort !

• 
  me (@notmewhome) reported 8 minutes ago

  So I'm trying to switch my bank from @AskNationwide to @firstdirect @firstdirecthelp whu am I being told I cant as nationwide aren't part of switch service? Is this correct and how do I go about this now as I switched to get the £175

• 
  Susan Jarvis (@AttonSusan) reported 10 minutes ago

  @AskNationwide Is this a continuation of the technical issues being experienced all over the long Easter weekend? I have several accounts with Nationwide and have never been cancelled due to "the results of [your] final checks"! (Whatever they are...)

• 
  Vampfree1 (@Vampfree1110228) reported 12 minutes ago

  @DebiEvansMatron @AskNationwide What sort of problem? I'm with them and have been my whole life. And ok although I don't like them merging with virgin. I've not had an issue.

• 
  Neve (@nevesunhappy) reported 14 minutes ago

  @AskNationwide app down? I cannot pay for anything from my phone, the app says my account does not exist ..

• 
  Kleo Sings UK (@KleoSingsUK) reported 16 minutes ago

  @AskNationwide I have also sent an email to you CEO as I’m unable to find a customer support email

• 
  Alyson Leitch (@Geordiesbird) reported 18 minutes ago from Woking, England

  @AskNationwide rang today to help a lady who us hard of hearing navigate your switch board..she only wanted to request a new cheque book. Nightmare.. ended up with the call handler saying if he requested a new book the book she is using will be cancelled.28 minutes .no result!

• 
  Literate Cynic (@LiterateCynic) reported 20 minutes ago

  @AskNationwide Dreadful new website. Looks like it was designed for people who write with crayons!

• 
  . (@RMcG1991) reported 20 minutes ago

  @AskNationwide New Customer opened account last week, can't set up a Payee because "you can't verify me" despite me having a card reader Now logged in today amd all my pending transactions are showing as pending and completed leaving me with over £300 missing. Whats going on? Terrible start