Nationwide status: access issues and outage reports

Problems in the last 24 hours in Porthcawl, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Porthcawl, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Porthcawl, Wales

The most recent Nationwide outage reports came from the following cities: Swansea.

City	Problem Type	Report Time
Swansea	Login	1 month ago
Swansea	Login	3 months ago
Bridgend	Mobile App	1 year ago

Community Discussion

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Nationwide Issues Reports Near Porthcawl, Wales

Latest outage, problems and issue reports in Porthcawl and nearby locations:

• 
  Mark Campion (@MarkkCampion) reported 46 minutes ago from Swansea, Wales

  @AskNationwide An increase, albeit tiny, in savings interest rate is welcome. But why make existing customers open a new account to access the rate? Why not just up the rate of the existing account? You could be more helpful to everyone here! (Re Triple Access Savings Account)

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Michael Bolton (@MichaelBoltonA) reported 7 minutes ago

  @AskNationwide Over 25 minuts on hold and still no answer - high call volumes - when did service become so poor?

• 
  Agent_M (@TheColonel_83) reported 16 minutes ago

  @AskNationwide my account is showing ‘unable to load’ but the service status is saying everything is fine? Can you advise what could be the problem? Thanks 🙏

• 
  Nick Clitheroe (@NickClitheroe) reported 21 minutes ago

  Hey @AskNationwide, your AI bot for customer service phone calls is dreadful. Get rid of it and just let us ring straight through to a human being please!

• 
  william (@willyamhobbs) reported 21 minutes ago

  @Mollylou1988 @AskNationwide I am also having problems but Nationwide are claiming that everything is fine?

• 
  pog 🦧🎷🐛 (@pogpoggfrog) reported 22 minutes ago

  @AskNationwide fix ur website i want my student just eat voucher code RIGHT NOW

• 
  Neil cole (@Neilcol19002790) reported 23 minutes ago

  @AskNationwide how do I send a person X message as you don’t seem to have a email contact address on your website

• 
  Helen (@hjs2309) reported 23 minutes ago

  @AskNationwide I've spoken to customer service via the chat on the banking app too and they are just as little help! Who can I talk to that can actually help me get my money back please after your ATM failed and took my deposit with no proof?

• 
  Dáireo (@Alpha2007D) reported 25 minutes ago

  Defo time to move accounts from @firstdirect to @AskNationwide. Went to my local post office—issue with their machine. Then local HSBC doesn’t accept cash & pointed to a branch in Reading! 🙄 Nationwide actually invested in a branch here. Tell me why I should stay, FD? 🛑👇

• 
  Kate (@katelallyx) reported 25 minutes ago

  @AskNationwide trying to move money from my current account, using card reader etc but getting 'we're experiencing a technical problem' - according to your website though 'services are working normally' ?

• 
  Platinum Trophy 141 (@plattrophy141) reported 26 minutes ago

  @AskNationwide Hello, I ordered a credit card over 10 working days ago and I still haven’t received it. I start a new job on Monday which I need the card for to pay for travelling but now I won’t be able to get there because of your inadequate service. Trashy Bank