Nationwide

Is Nationwide down in Pontypridd, Rhondda Cynon Taf, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Pontypridd, Rhondda Cynon Taf, Wales 05/11/2025 11:35

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (39%)

    Mobile App (39%)

  2. Transactions (29%)

    Transactions (29%)

  3. Website (13%)

    Website (13%)

  4. Login (10%)

    Login (10%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales

The most recent Nationwide outage reports came from the following cities: Cardiff and Bridgend.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Website
United KingdomBridgend Mobile App
United KingdomBargoed Login
United KingdomCaerphilly Transactions
United KingdomCaerphilly Transactions
United KingdomCardiff Login

Community Discussion

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Nationwide Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • benj8min Benjamin Hartrey (@benj8min) reported from Cardiff, Wales

    I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • CaraWilliams09 Cara Willams (@CaraWilliams09) reported

    @AskNationwide so you still don’t think a post addressing the issues you have had for a full day that has cost your customers 1000s probably? An update and assurance would be nice. There Are people stranded now because of this!!

  • zowiecolwell zowie colwell (@zowiecolwell) reported

    @AskNationwide At this stage I think it’s beyond a joke to send a copy and pasted reply to people. It should’ve been sorted hours ago! Absolutely disgusting! What are we all meant to do at the moment with no access to our money! Nearly 12 hours!!

  • LucyLou1878 Lucy McIntyre (@LucyLou1878) reported

    @AskNationwide @mistry_bhaven Almost 12 hours down now, absolute joke. I get paid tomrorow and need the money urgently and it’s not looking likely now!

  • EsqLukeAdam Luke Walker (@EsqLukeAdam) reported

    @AskNationwide @EggyMemes What is the issue exactly? Is it planned maintenance or unforeseen circumstance?

  • williamconnoll9 william connolly (@williamconnoll9) reported

    @AskNationwide this is becoming a bit of a joke now .. very little information is given online .. many people are now without their shopping including myself .. how about a proper update instead of sending a link to your service status

  • chrisshep1982 Chris (@chrisshep1982) reported

    @AskNationwide my salary is paid into my account tonight, guessing it won’t be paid in and Xmas is pretty much ruined. I have my DDs & payments queued to go out, they need my salary in. So how about you give us tangible answer & timeframe. Pointing to a website isn’t help

  • LiamPanther_92 Liam Panther (@LiamPanther_92) reported

    @AskNationwide when is payments going to be processed? Whole thing down for the day just a matter of days before Christmas is outrageous!

  • louchard81 Louweeezzzz (@louchard81) reported

    @AskNationwide Trying to run a business with no access to incoming and outgoing payments isn't ideal. App is constantly under maintenance and now this. Nevermind the fact I cannot order anything for Christmas either. ETA on fix?

  • longdickjohnsin Keran (@longdickjohnsin) reported

    @AskNationwide Taj already sent the same robot reply. When can I access the money I worked hard for all December that you are holding??

  • ChloeBe90685554 Chloe Bennett (@ChloeBe90685554) reported

    @AskNationwide you’ve been working ‘hard’ all day!! Nearly 6pm and it’s still down. Absolute shambles of a company what the actual hell id this about. People have Xmas presents to buy and all your answers are literally the same. Sort it out!!!