Nationwide status: access issues and outage reports

Problems in the last 24 hours in Nottinghamshire, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Nottinghamshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Nottinghamshire, England

Latest outage, problems and issue reports in Nottinghamshire and nearby locations:

• 
  Zak Lounds (@zlounds) reported 7 minutes ago from Southwell, England

  @AskNationwide when are you increasing rates for your ISA accounts such as the Triple access ISA? 2.5% is ripping customers off if the base rate is 4%.

• 
  Glenn C (@muskysman) reported 19 minutes ago from Retford, England

  @AskNationwide have you got an eta as to when incoming payments issue should be resolved . As an IT head of service myself I would expect to keep customers up to day with an era for resolution. Do we expect to see any payments today into our accounts

• 
  keri/kj (@KJ_SPN_MARVEL) reported 47 minutes ago from Rainworth, England

  @AskNationwide any news on when the app will be working again its pausing all payments

• 
  Sarah (@Sarahmang) reported 59 minutes ago from Worksop, England

  @AskNationwide Think you were a bit late In communicating this out - I genuinely thought my employer hadn't paid me, luckily I don't live on the breadline and I have savings but for some people this could really cause problems.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sam C (@misssamc) reported 4 minutes ago

  @AskNationwide any known issue around one time codes not being received? 🫠

• 
  Jordan (@JordanPostingX) reported 6 minutes ago

  @AskNationwide No, I can't do that as your bank has a stupid policy where you need the bank card to access interentet banking. Your phone lines are also useless as it's a robot who keeps saying the same thing over and over. Really unhelpful response at a very stressful time.

• 
  Tom Morgan (@twmorgan11) reported 6 minutes ago

  Some absolute golden UX fails from @AskNationwide trying to report a lost card. 1) 'Please have your credit card to hand to report your lost card'. 2) 'Please insert your card into your card reader to report your lost card. Don't have a card reader? No problem.'

• 
  JA (@IAmMrA) reported 10 minutes ago

  @AskNationwide How do I cancel a Payment? I’ve ordered something Online and the website has turned out to be ‘unsafe’.

• 
  Stu (@StuMcalister) reported 11 minutes ago

  @AskNationwide hello. I’m trying to cancel a direct debit I have with a long-standing supplier. Finding it tricky. Could you help me please?

• 
  Tina Raistrick (@tinamay1977) reported 12 minutes ago

  @AskNationwide They cant be ,down detector are reporting issues. Ive done the above.

• 
  Small School RETIRED Teacher🙋🏻‍♂️ (@SmallSchool_KS2) reported 13 minutes ago

  @benjaminlfc @AskNationwide @ragrace1967 So your problem is..,?

• 
  jaws6 (@jaws321) reported 15 minutes ago

  @AskNationwide Says tech problems. For log in?

• 
  Tommybhoy79🍀🏴󠁧󠁢󠁳󠁣󠁴󠁿⚽ (@ruchillbhoy79) reported 23 minutes ago

  On hold to @AskNationwide fraud telephone line for over 30mins now....terrible customer service this 😡

• 
  Dáireo (@Alpha2007D) reported 23 minutes ago

  Defo time to move accounts from @firstdirect to @AskNationwide. Went to my local post office—issue with their machine. Then local HSBC doesn’t accept cash & pointed to a branch in Reading! 🙄 Nationwide actually invested in a branch here. Tell me why I should stay, FD? 🛑👇