Nationwide status: access issues and outage reports

Problems in the last 24 hours in Nottinghamshire, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Nottinghamshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Nottinghamshire, England

Latest outage, problems and issue reports in Nottinghamshire and nearby locations:

• 
  keri/kj (@KJ_SPN_MARVEL) reported 44 seconds ago from Rainworth, England

  @AskNationwide any news on when the app will be working again its pausing all payments

• 
  Sarah (@Sarahmang) reported 17 minutes ago from Worksop, England

  @AskNationwide Think you were a bit late In communicating this out - I genuinely thought my employer hadn't paid me, luckily I don't live on the breadline and I have savings but for some people this could really cause problems.

• 
  Glenn C (@muskysman) reported 24 minutes ago from Retford, England

  @AskNationwide have you got an eta as to when incoming payments issue should be resolved . As an IT head of service myself I would expect to keep customers up to day with an era for resolution. Do we expect to see any payments today into our accounts

• 
  Zak Lounds (@zlounds) reported 45 minutes ago from Southwell, England

  @AskNationwide when are you increasing rates for your ISA accounts such as the Triple access ISA? 2.5% is ripping customers off if the base rate is 4%.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  RichieDabbs (@rdaborn) reported 2 minutes ago

  @AskNationwide I don't usually say this sort of thing but I logged into my online bank and the layout and format change of one of the most ghastly awful changes I have seen of this type. The old layout was clear, detailed and had everything to hand. The new one.

• 
  kathleen reid (@independencekat) reported 3 minutes ago

  @AskNationwide couldnt get 2 separate payments through this morning to, two different companies. Used another card , different bank. No issues at all.

• 
  Diana Kimpton (@dianakimpton) reported 4 minutes ago

  @AskNationwide I’ve already called. That’s why I know there really is a problem. You aren’t doing anything to warn customers about it so I thought I’d do it myself.

• 
  Kleo Sings UK (@KleoSingsUK) reported 6 minutes ago

  @AskNationwide I have also sent an email to you CEO as I’m unable to find a customer support email

• 
  Ethan (@ethanms10) reported 9 minutes ago

  @AskNationwide is your triple access isa likely to return?

• 
  Bobby Zelmut (@cockwomblefree) reported 9 minutes ago

  @AskNationwide my online banking app is not working. I have restarted phone and checked for updates. Is your service down?

• 
  Vibes (@Vibes8432) reported 10 minutes ago

  Unable to make a small SEPA payment the one time I actually want it to work. Chat agent was useless told me there might be a glitch. Seriously @AskNationwide is this the level of support for a core business function?

• 
  Bec (@becclar15) reported 12 minutes ago

  @AskNationwide hi Nationwide, new customer, how do I apply for a cash isa? It’s a mystery, website doesn’t specify if members or non members. Can’t call. How do I speak with someone please?

• 
  Diana Kimpton (@dianakimpton) reported 14 minutes ago

  @AskNationwide I’ve already spent an hour on chat trying to log a complaint. Tortuously slow and very frustrating.

• 
  Michelle Moat (@michelle_moat) reported 15 minutes ago

  @OBDowntime @AskNationwide when is this going to be fixed? Not working since yesterday.