Nationwide status: access issues and outage reports

Problems in the last 24 hours in Worksop, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Worksop, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Worksop, England

Latest outage, problems and issue reports in Worksop and nearby locations:

• 
  'Wee' ***** McSnatch (@WillyMcSnatch) reported 5 minutes ago from Stonebroom, England

  @AskNationwide My son's disability living allowance and tax credits seem to have disappeared into the ether after my partner transferred them into my account this morning. People rely on this service to live from day to day so this really is not good enough!!

• 
  Sarah (@Sarahmang) reported 13 minutes ago from Worksop, England

  @AskNationwide Think you were a bit late In communicating this out - I genuinely thought my employer hadn't paid me, luckily I don't live on the breadline and I have savings but for some people this could really cause problems.

• 
  'Wee' ***** McSnatch (@WillyMcSnatch) reported 20 minutes ago from Stonebroom, England

  @AskNationwide @FabVeronika So you copied and pasted a generic response! Terrible service.

• 
  Glenn C (@muskysman) reported 51 minutes ago from Retford, England

  @AskNationwide have you got an eta as to when incoming payments issue should be resolved . As an IT head of service myself I would expect to keep customers up to day with an era for resolution. Do we expect to see any payments today into our accounts

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  louise 🍃 (@louise_crossing) reported 1 minute ago

  @AskNationwide not happy with your service. Was told my switch was successful and account will be credited as was all criteria done and ive had someone say opposite and go back and say no longer valid. You advertised it till the 4th march so any application before should be fine

• 
  Leej Low (@low8991) reported 6 minutes ago

  @AskNationwide hi I’m trying to register with nationwide to view my mortgage but you don’t recognize my mortgage number? Can u help?

• 
  Ben Fowler (@BenFowler2) reported 6 minutes ago

  @AskNationwide is your app services down ? Also tried to call and told you can’t answer the call due to unforeseen circumstances ? What’s going on

• 
  Miguela (@blackhairbub) reported 10 minutes ago

  @AskNationwide I'm not receiving push notifications. My phone is set to receive notifications, but you aren't pushing them out. There is nothing in the notification history screen on the app. Clearly, you're not pushing notifs. How can I escalate this issue?

• 
  🌬️Yaga💨💨💨 (@Yaga_42o) reported 11 minutes ago

  today I had to contact @AskNationwide because one of my kid trust fund account went missing from my banking app. Turns out the address was incorrect. No letter to tell me there’s an issue, just removed the account. Only removed one account even though both have the same issue.

• 
  Literate Cynic (@LiterateCynic) reported 15 minutes ago

  @AskNationwide Dreadful new website. Looks like it was designed for people who write with crayons!

• 
  Ivor Harper (@ivor_park_fin) reported 18 minutes ago

  @AskNationwide Here's a thing I learned today. Although you do offer interest only mortgages, if you have an existing customer who's on a repayment mortgage with you, you absolutely willl not permit them to switch TO an interest only arrangement. All of which leads me to ask:

• 
  Katherine Stead ❤️🌈 💙 (@katherine_stead) reported 19 minutes ago

  @AskNationwide Hi, what is the issue with making payments to someone? Thanks

• 
  Joy Brooks (@JoyBrooks99) reported 21 minutes ago

  @AskNationwide Will someone please answer post or the phone or call back. Every avenue to communicate with customers service is blocked. Call backs don't register as an incoming call so these are missed and you have to go through the whole rigmarole again.

• 
  Professor Adam Taylor (@Adatomy) reported 21 minutes ago

  In germany and cant use #visa cards to pay due to system failure. Not sure what thats about but thankfully had a small amount of cash or would be washing dishes. Waiter tells me its "europe-wide" issue? @AskNationwide any idea if this is a wider system issue or me specific 🤔