Nationwide status: access issues and outage reports

Problems in the last 24 hours in Stonebroom, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Stonebroom, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Stonebroom, England

Latest outage, problems and issue reports in Stonebroom and nearby locations:

• 
  Sarah (@Sarahmang) reported 6 minutes ago from Worksop, England

  @AskNationwide Think you were a bit late In communicating this out - I genuinely thought my employer hadn't paid me, luckily I don't live on the breadline and I have savings but for some people this could really cause problems.

• 
  chantellejadee (@chantellejade93) reported 12 minutes ago from Derbyshire, England

  @AskNationwide hi I’m due my UC payment today and it’s normally in by now? Is the payments down again?

• 
  scott walker (@scott_walker_14) reported 30 minutes ago from Alfreton, England

  @AskNationwide Can we get a straight answer please? To get your new interest rate on my variable rate triple access ISA 12 that was opened 2 weeks ago, do I have to close it tommorow and open a new one exactly the same?

• 
  keri/kj (@KJ_SPN_MARVEL) reported 33 minutes ago from Rainworth, England

  @AskNationwide any news on when the app will be working again its pausing all payments

• 
  'Wee' ***** McSnatch (@WillyMcSnatch) reported 37 minutes ago from Stonebroom, England

  @AskNationwide My son's disability living allowance and tax credits seem to have disappeared into the ether after my partner transferred them into my account this morning. People rely on this service to live from day to day so this really is not good enough!!

• 
  'Wee' ***** McSnatch (@WillyMcSnatch) reported 45 minutes ago from Stonebroom, England

  @AskNationwide @FabVeronika So you copied and pasted a generic response! Terrible service.

• 
  Nick (@BirchyN85) reported 53 minutes ago from Eastwood, England

  @AskNationwide Are there any known issues to fast payments? Someone sent me a payment 20mins ago & it’s still not showing in my account. Thanks

• 
  Kerri Pearch (@ladymuck1978) reported 56 minutes ago from Derbyshire, England

  @AskNationwide My Dad just been into Derby branch as hundreds of ££ removed from his account & he doesn’t know how. Unfortunately they couldn’t help him or tell him about the transaction. Can you suggest anything? His card may have been cloned? It’s for a purchase he hasn’t made

• 
  Melissa Matthews (@Its_Melissaar) reported 57 minutes ago from Eastwood, England

  @AskNationwide I get paid weekly on a Friday and for some reason my wages for this week haven’t gone in but I have received my payslip from work? Is there an issue your end of things?😶

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Holly 🇺🇦 (@HoZiegler) reported 4 minutes ago

  @AskNationwide When will faster payments issue be fixed I need to transfer money urgently

• 
  Jasmin Keppie (@JasminKeppie) reported 10 minutes ago

  Been loyal customer to @AskNationwide for 16 years but having two current accounts with them every year and because I can’t afford to save not getting the £100 bonus totally has put me off banking with them now.

• 
  Bailey (@BaileyBai_Allen) reported 12 minutes ago

  @AskNationwide my money I’ve sent to my Monzo account hasn’t gone through and I sent it many hours ago, is there an ongoing issue?

• 
  Nick Clitheroe (@NickClitheroe) reported 12 minutes ago

  Hey @AskNationwide, your AI bot for customer service phone calls is dreadful. Get rid of it and just let us ring straight through to a human being please!

• 
  James Berkeley-Clarke (@JBerkeleyClarke) reported 13 minutes ago

  @Tel_Wilcox @AskNationwide @VirginMoney Oh damn that's bad! I saw the two different bank posts and thought you had been hacked. Seems service in all areas is ridiculously poor lately. Crap 🙄

• 
  The Official Salty 🥃 (@TheTipsyDram) reported 13 minutes ago

  @AskNationwide Tried all those and still same screen - was working perfectly yesterday

• 
  Wayne Robertson (@2024Wayne) reported 25 minutes ago

  @AskNationwide can someone at nationwide help me get the money returned from my old closed account back to the Zopa account it was sent from the bank chat team were inconsistent and unhelpful over the last 2 weeks getting desperate now

• 
  Sarah B (@SarahB21171243) reported 26 minutes ago

  Six cash machines today,none are working only one that was said my @AskNationwide cash builder card could not be accepted,absolute joke

• 
  Eze Hive (@EzeHive) reported 28 minutes ago

  @AskNationwide closing an account for no reason, not responding to messages and now refusing to tell me where my money is is a big problem and fraud. Just because I ordered a new card. Urgently get back to me, I shouldn’t have to wait hours on a phone when you’ve taken my money

• 
  Tina Raistrick (@tinamay1977) reported 29 minutes ago

  @AskNationwide They cant be ,down detector are reporting issues. Ive done the above.