Nationwide status: access issues and outage reports

Problems in the last 24 hours in Retford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Retford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Retford, England

Latest outage, problems and issue reports in Retford and nearby locations:

• 
  Sarah (@Sarahmang) reported 13 minutes ago from Worksop, England

  @AskNationwide Think you were a bit late In communicating this out - I genuinely thought my employer hadn't paid me, luckily I don't live on the breadline and I have savings but for some people this could really cause problems.

• 
  Glenn C (@muskysman) reported 34 minutes ago from Retford, England

  @AskNationwide have you got an eta as to when incoming payments issue should be resolved . As an IT head of service myself I would expect to keep customers up to day with an era for resolution. Do we expect to see any payments today into our accounts

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  can (@KJWXXX) reported 2 minutes ago

  @AskNationwide it’s impossible for me to register my savings account- the code I need doesn’t come then I’m timed out - tried many times

• 
  Rebel444 (@Rebel444120668) reported 3 minutes ago

  @DebiEvansMatron @AskNationwide Bad, Ask you why you are withdrawing your own money, for years, and not just Nationwide. Then they don`t want you to have a lot of cash at home. All of them are a problem.

• 
  Phil (@trollied) reported 5 minutes ago

  @Claire__McClean @AskNationwide You have a physical card with the number on. Apple Pay uses a completely different number that nobody has access to. You need to talk to the vendor that you did the transaction with & they will know how to refund you.

• 
  A S Rees (@reessandm) reported 5 minutes ago

  @AskNationwide Can't request pin reminder to access card reader

• 
  Wayne Robertson (@2024Wayne) reported 7 minutes ago

  @AskNationwide Your phone and web chat teams haven’t been very good in the past and it’s taken Tracy M to get things sorted last time o had issues that the web and phone teams didn’t sort !

• 
  Alex Froom (@froom_alex) reported 7 minutes ago

  @AskNationwide your customer services are a joke. I cannot get to speak to an actual human being and your app doesn't help either. Is talking to an actual human something you do or not? 2 unauthorised payments have gone out of my account and you are IMPOSSIBLE to get hold of

• 
  Literate Cynic (@LiterateCynic) reported 9 minutes ago

  @AskNationwide Dreadful new website. Looks like it was designed for people who write with crayons!

• 
  Mark Sowton (@SowtonMark) reported 12 minutes ago

  @AskNationwide A week ago my card was stopped in branch due to me spotting fraudulent activities. Still awaiting my new card, and email or a text. Very poor service, but I am use to this from Nationwide.

• 
  Gemma Corfield (@Iloveholly) reported 13 minutes ago

  @AskNationwide Thank you for your help, I accidentally put the wrong pass number. I got in to my bank account

• 
  Susan Jarvis (@AttonSusan) reported 18 minutes ago

  @AskNationwide Is this a continuation of the technical issues being experienced all over the long Easter weekend? I have several accounts with Nationwide and have never been cancelled due to "the results of [your] final checks"! (Whatever they are...)