Nationwide status: access issues and outage reports

Problems in the last 24 hours in Moreton in Marsh, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Moreton in Marsh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Moreton in Marsh, England

Latest outage, problems and issue reports in Moreton in Marsh and nearby locations:

• 
  Darren Payne (@Dazp79) reported 35 minutes ago from Mickleton, England

  @SweetHoneyGem @AskNationwide I left Halifax for similar reasons and charges. The replies I've had are from people that can't do anything about it unfortunately but Nationwide service to customers stink to be honest. And the time it has taken to reply suggest that higher powers told it's people to ignore us

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tom Morgan (@twmorgan11) reported 4 minutes ago

  Some absolute golden UX fails from @AskNationwide trying to report a lost card. 1) 'Please have your credit card to hand to report your lost card'. 2) 'Please insert your card into your card reader to report your lost card. Don't have a card reader? No problem.'

• 
  Phil (@trollied) reported 4 minutes ago

  @Claire__McClean @AskNationwide You have a physical card with the number on. Apple Pay uses a completely different number that nobody has access to. You need to talk to the vendor that you did the transaction with & they will know how to refund you.

• 
  Tamara G (@wacgirl) reported 14 minutes ago

  @AskNationwide Thank you I will. I just find it really odd that in the 21st century we still have to go into a branch (which is closed today btw) usually at times we're working so inconvenient, and present the same ID we would present online? Either be fully online or don't say you are.

• 
  Robstar 🚀 (@roballport) reported 14 minutes ago

  @AskNationwide Your mobile app is great, your in branch customer service is spectacular. Your internet banking site however is awful, looking like it's from the early 2000's. Logging on to internet banking feels like I'm dealing with a different company🫤

• 
  Mark Sowton (@SowtonMark) reported 16 minutes ago

  @AskNationwide How do I find out if you have blocked a genuine website after a previous hacking. I am NOT calling Customer Services.

• 
  Karen (@mooramana) reported 18 minutes ago

  @GuruGryff @AskNationwide First Direct! Been with them since inception. Never had a problem always available always helpful

• 
  Ric M. (@revoraman) reported 20 minutes ago

  @AskNationwide At last, a positive response from Nationwide after the abdication of Customer Care by the could-not-care-a-fig woman I spoke to on Saturday from inside the Branch. Thanks, Nathan.

• 
  James Mesney (@j_mesney) reported 20 minutes ago

  @AskNationwide what the heck is going on? Your phone customer support drops calls claiming a “technical issue”. The banking app’s chat is in a death loop and isn’t working. The banking app isn’t showing details like standing orders. ETA for fixes? There’s no way to contact you.

• 
  Bailey (@BaileyBai_Allen) reported 21 minutes ago

  @AskNationwide my money I’ve sent to my Monzo account hasn’t gone through and I sent it many hours ago, is there an ongoing issue?

• 
  Paul W (@PaulWoody69) reported 29 minutes ago

  @Powell_Property @TheAA_UK @AskNationwide Always book an MOT one calender month before it's due to expire then any issues can be sorted. Your MOT certificates will then overlap and keep the existing date. Exp 03/26 MOT 02/26 New Exp same as old 03/27