Nationwide status: access issues and outage reports

Problems in the last 24 hours in Mickleton, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Mickleton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Mickleton, England

Latest outage, problems and issue reports in Mickleton and nearby locations:

• 
  Darren Payne (@Dazp79) reported 4 minutes ago from Mickleton, England

  @SweetHoneyGem @AskNationwide I left Halifax for similar reasons and charges. The replies I've had are from people that can't do anything about it unfortunately but Nationwide service to customers stink to be honest. And the time it has taken to reply suggest that higher powers told it's people to ignore us

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  karen mckenzie (@kazbabs75) reported 7 minutes ago

  @AskNationwide phoned customer service 3 times this afternoon spoke with 3 different advisors and got 3 different answers to the same problem. How do I know what the correct answer is (if any!)

• 
  Katherine Stead ❤️🌈 💙 (@katherine_stead) reported 8 minutes ago

  @AskNationwide Hi, what is the issue with making payments to someone? Thanks

• 
  sam (@hunting_sam) reported 8 minutes ago

  @AskNationwide I’ve just tried the call centre to sort an issue. I was verified & then the bot said “Due to unforeseen circumstances your call cannot be taken right now” - I need to speak to someone but can't get through.

• 
  Tom Morgan (@twmorgan11) reported 13 minutes ago

  Some absolute golden UX fails from @AskNationwide trying to report a lost card. 1) 'Please have your credit card to hand to report your lost card'. 2) 'Please insert your card into your card reader to report your lost card. Don't have a card reader? No problem.'

• 
  can (@KJWXXX) reported 13 minutes ago

  @AskNationwide it’s impossible for me to register my savings account- the code I need doesn’t come then I’m timed out - tried many times

• 
  Sheridan Birtwistle (@twwooer) reported 13 minutes ago

  @AskNationwide very intrusive process logging into my account online just now. Question after question. ¿Who ******** thought this was a good idea? After the interrogation had to login again

• 
  Hols 🍒 (@Hmadtmts) reported 17 minutes ago

  @AskNationwide I’ve just tried to call the call centre with an issue I have & I was verified & then the bot said “Due to unforeseen circumstances your call cannot be taken right now” - Please can you help? I need to speak to someone ASAP, thanks

• 
  Rachel small (@rachismall) reported 18 minutes ago

  1/2 WARNING to customers, immensely disappointed with @AskNationwide, been a loyal customer with my mortgage, never missed a payment, kept my house in great condition that it sells in 5 days! Having to move as my dad is palliative and I want to care for him, like I did my mum.

• 
  @LW89Pics (@LW89pics) reported 19 minutes ago

  Well done @AskNationwide for having a terrible online banking system that's stopping me from sorting out my finances. Whoever designs these things are sadistic.

• 
  Jonathan Leigh (@LeighJonathan) reported 19 minutes ago

  @AskNationwide Hi Nathan I logged my concerns and asked for a response by email, which was an option on the form. I received a reply that did not even attempt to address my concerns. Just a list of contact numbers. Very poor customer service.