Nationwide status: access issues and outage reports

Problems in the last 24 hours in Lyneham, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Lyneham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Lyneham, England

Latest outage, problems and issue reports in Lyneham and nearby locations:

• 
  Carl Davies (@carl_99) reported 2 minutes ago from Swindon, England

  @AskNationwide your banking app no longer renders correctly on my iPhone 13 Pro Max. The top drops off. Can you fix please.

• 
  Tracey xx (@fairy_dust) reported 13 minutes ago from Alton Barnes, England

  Anyone else having issues with #nationwide. Payments are leaving my account AND also they're holding the transaction AGAIN in pending transactions. They admitted to me 2 months ago it was their issue & its still happening. Sort it out @AskNationwide #FSA @MartinSLewis

• 
  Debbie (@debsb155) reported 28 minutes ago from Swindon, England

  And today’s award for shocking customer service goes to @AskNationwide sending us round in circles and getting nowhere… I pity the person I see in branch later

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shaun Toole (@garabaldired) reported 5 minutes ago

  @AskNationwide is your banking app down? Tried to make a payment via bank transfer and fsiled twice now. #nationwidedown

• 
  Magic Cram Crock (@craig13mcc) reported 7 minutes ago

  @AskNationwide Evening guys, I've just had a "technical issue which wasn't my fault" message when trying to apply/open an account. Are you able to help me with this or point me to the correct team or number please. Cheers Craig

• 
  Francis Wilcox (@Tel_Wilcox) reported 7 minutes ago

  @AskNationwide @VirginMoney another day WITHOUT access to my money😠 No explanation why account was closed+No way to get MY money+Refuse to tell me what happens next CUSTOMER FOR 4 DECADES😲 ONE MORE DAY WITH ZERO COMMUNICATION👎 Appalling service❎ Recomend ppl change🤔

• 
  Jasmin Keppie (@JasminKeppie) reported 9 minutes ago

  Been loyal customer to @AskNationwide for 16 years but having two current accounts with them every year and because I can’t afford to save not getting the £100 bonus totally has put me off banking with them now.

• 
  Tom Morgan (@twmorgan11) reported 10 minutes ago

  Some absolute golden UX fails from @AskNationwide trying to report a lost card. 1) 'Please have your credit card to hand to report your lost card'. 2) 'Please insert your card into your card reader to report your lost card. Don't have a card reader? No problem.'

• 
  Ric M. (@revoraman) reported 11 minutes ago

  @AskNationwide At last, a positive response from Nationwide after the abdication of Customer Care by the could-not-care-a-fig woman I spoke to on Saturday from inside the Branch. Thanks, Nathan.

• 
  Political Jack (@PoliticalJ4ck) reported 16 minutes ago

  @AskNationwide 2 things. I have push notifications on and they work. No issues there. But how do I get this for payments in and out? I.e. I paid someone £10 etc.

• 
  Mary (@maryphillips22) reported 17 minutes ago

  @AskNationwide It is still happening, I can’t log in

• 
  Diana Kimpton (@dianakimpton) reported 18 minutes ago

  @AskNationwide I’ve already called. That’s why I know there really is a problem. You aren’t doing anything to warn customers about it so I thought I’d do it myself.

• 
  Nick Clitheroe (@NickClitheroe) reported 19 minutes ago

  Hey @AskNationwide, your AI bot for customer service phone calls is dreadful. Get rid of it and just let us ring straight through to a human being please!