Nationwide status: access issues and outage reports

Problems in the last 24 hours in Loanhead, Scotland

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Loanhead, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Loanhead, Scotland

Latest outage, problems and issue reports in Loanhead and nearby locations:

• 
  Rachael Santangelo (@Beleza_Rach) reported 30 minutes ago from Edinburgh, Scotland

  @AskNationwide Come on now. So all these merchants are the problem but they accept my bank of Scotland debit card and santander one no problem. The problem is most definitely with yourselves

• 
  Rachael Santangelo (@Beleza_Rach) reported 35 minutes ago from Edinburgh, Scotland

  @AskNationwide I've tried before. They just say no block on card..I appreciate security is important but often I end up using another providers card and just transfer the money

• 
  Stephanie Ashford (@steph_ashford) reported 51 minutes ago from Edinburgh, Scotland

  @AskNationwide Hello. I think there's a problem with the deposit slot on the external machine at your South St Andrew Street, Edinburgh branch. I've had a cheque and notes returned, bunched up, twice over the last 2 weeks.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jonny Curran (@Joni_marling) reported 4 minutes ago

  @AskNationwide They definitely aren’t, wife’s account and daughters both having same issue, balances not updating or reflecting money paid in. It updated a few minutes ago and then has reverted to yesterday’s balance. Just tagged you for awareness as may wish to feed in.

• 
  Luke Terzino 🪐 (@LucasTerzino) reported 4 minutes ago

  @AskNationwide @GarethSamuel8 That’s a shame, I’ve been a flex plus customer for years, would have been a nice touch.

• 
  Shaz (@shezRommy) reported 9 minutes ago

  Hi is there a know issue with pending transactions not showing on the banking app beem 24hrs and i cannot see it on my app @AskNationwide

• 
  Julie Carr (@mrscarrj) reported 10 minutes ago

  @ChelleChipato @AskNationwide Son had a similar experience with @AskNationwide Had been a customer since age 11, had correspondence from them asking for ID when he was 19. All he had was driving licence so they said he would lose access to his money. Had major panic attack in branch. Formal complaint made.

• 
  Jon B (@ozzybn1989) reported 10 minutes ago

  Hi @AskNationwide is your system all down again? Been trying for the last hour to register for online banking for my Aunt and it will not accept the code you keep sending her! Tbh she has had nothing but grief ever since she applied for the switch from Halifax…

• 
  smiggs741 (@smiggyfox) reported 12 minutes ago

  Have you got issues with why standings orders are not showing in app @AskNationwide

• 
  Jonathan Scott (@jon_d_scott) reported 14 minutes ago

  @AskNationwide - been trying to login to the app but keep getting logged out and asked to restart it. Been like this a while now

• 
  Paul (@pau1ie_tom) reported 14 minutes ago

  @AskNationwide Absolute disgusting how ive been treated, a scammer tried take money from my account my account got blocked, i reposted it several days later still nothing then they sent me email saying don’t bother contacting us again about this scam your account will stay blocked, i rang several times fraud squad said wait another 4 days even though i sent evidence then got email saying ive been unblocked & its been sorted & what’s more of an insult they said on this occasion we will let you keep your account . How dare they, I was one who got scammed & they tell me I'm allowed to keep my account open, No apology no nothing just Insults & nasty emails, Last straw I'm Gone, I'm closing my account & moving my service, @nationwide is we protect scammers & insult & screw loyal customers, Pathetic :(

• 
  Lee Morley (@Smooth2014) reported 22 minutes ago

  @AskNationwide is Your customer service open 2day

• 
  Mary (@maryphillips22) reported 25 minutes ago

  @AskNationwide any updates? Can’t get through to telephone banking as you have a 50 minute wait time!! Your website says internet banking is working so why can’t I log in?