Nationwide status: access issues and outage reports

Problems in the last 24 hours in Loanhead, Scotland

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Loanhead, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Loanhead, Scotland

Latest outage, problems and issue reports in Loanhead and nearby locations:

• 
  Stephanie Ashford (@steph_ashford) reported 22 minutes ago from Edinburgh, Scotland

  @AskNationwide Hello. I think there's a problem with the deposit slot on the external machine at your South St Andrew Street, Edinburgh branch. I've had a cheque and notes returned, bunched up, twice over the last 2 weeks.

• 
  Rachael Santangelo (@Beleza_Rach) reported 36 minutes ago from Edinburgh, Scotland

  @AskNationwide Come on now. So all these merchants are the problem but they accept my bank of Scotland debit card and santander one no problem. The problem is most definitely with yourselves

• 
  Rachael Santangelo (@Beleza_Rach) reported 42 minutes ago from Edinburgh, Scotland

  @AskNationwide I've tried before. They just say no block on card..I appreciate security is important but often I end up using another providers card and just transfer the money

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Rogers (@TerminallyChimp) reported 5 minutes ago

  @AskNationwide I can’t amend any standing orders, hasn’t been working for days. Just errors, “something has gone wrong”. I can amend, change or add any standing orders. Pretty basic stuff, frustrating.

• 
  Jenny Smith (@GoodyActually) reported 6 minutes ago

  I did get a response! Well done @AskNationwide for at least not pretending that I didn't exist ... ... ... but it was very dismissive - referred me to 'the team' and said "we stand by our support of this event". 3/

• 
  lm210 (@mm219009) reported 6 minutes ago

  @AskNationwide hi, any known phone line issues? I’ve phoned twice and got cut off after being on hold for 6 minutes both times. Selected call back option and I’ve been hung up on again when the advisor phoned me back!

• 
  Stu (@StuMcalister) reported 8 minutes ago

  @AskNationwide hello. I’m trying to cancel a direct debit I have with a long-standing supplier. Finding it tricky. Could you help me please?

• 
  Mary (@maryphillips22) reported 9 minutes ago

  @AskNationwide It is still happening, I can’t log in

• 
  Kellie (@xKellieLou) reported 10 minutes ago

  @AskNationwide So you can talk your way out of it, I don't think so. I am emailed a complaint - you don't know how much this has affected me as a customer.

• 
  Philip Sirr (@PhilSirr) reported 16 minutes ago

  @AskNationwide what was the criteria for a customer getting the £100 bonus ? i have a savings account a current account and a mortgage

• 
  Jordan (@JordanPostingX) reported 17 minutes ago

  @AskNationwide No, I can't do that as your bank has a stupid policy where you need the bank card to access interentet banking. Your phone lines are also useless as it's a robot who keeps saying the same thing over and over. Really unhelpful response at a very stressful time.

• 
  😈 Angry Goblin ن (@angry_goblin) reported 18 minutes ago

  @AskNationwide @Argos_Online Trying to buy something online and am stuck in a “We need to check it’s really you” loop. I verify … and then have to verify again … and again … Is there a problem in either of your systems?

• 
  kathleen reid (@independencekat) reported 24 minutes ago

  @distracted20508 @AskNationwide Its a bloody nightmare and it always says services are working normally.xx