Nationwide status: access issues and outage reports

Problems in the last 24 hours in Llanelli, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Llanelli, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Llanelli, Wales

The most recent Nationwide outage reports came from the following cities: Gorseinon, and Swansea.

City	Problem Type	Report Time
Gorseinon	Login	1 month ago
Swansea	Login	1 month ago

Community Discussion

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Nationwide Issues Reports Near Llanelli, Wales

Latest outage, problems and issue reports in Llanelli and nearby locations:

• 
  Mark Campion (@MarkkCampion) reported 28 seconds ago from Swansea, Wales

  @AskNationwide An increase, albeit tiny, in savings interest rate is welcome. But why make existing customers open a new account to access the rate? Why not just up the rate of the existing account? You could be more helpful to everyone here! (Re Triple Access Savings Account)

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TK (@tonykinsley) reported 3 minutes ago

  @AskNationwide Your bot keeps telling me its too busy and I can't see how to email a question! How do I email a question about an ISA that I have a problem with?

• 
  John Rogers (@TerminallyChimp) reported 8 minutes ago

  @AskNationwide Why is your online banking so awful? I’ve been trying to amend a direct debit for days and it fails every time. I try to delete it and it fails. The absolute basics of managing my money are impossible. Sort it out please.

• 
  Francis Wilcox (@Tel_Wilcox) reported 9 minutes ago

  @AskNationwide @VirginMoney another day WITHOUT access to my money😠 No explanation why account was closed+No way to get MY money+Refuse to tell me what happens next CUSTOMER FOR 4 DECADES😲 ONE MORE DAY WITH ZERO COMMUNICATION👎 Appalling service❎ Recomend ppl change🤔

• 
  Jenny Reader (@Mioewing) reported 10 minutes ago

  @AskNationwide You are impossible to contact. I get knocked out of chat and don't get a call back. You have my instructions but haven't acted.

• 
  Michelle Bills (@shellbills) reported 11 minutes ago

  @AskNationwide is there an issue with incomingand outgoing payments waiting for money to go in

• 
  Stu (@StuMcalister) reported 11 minutes ago

  @AskNationwide hello. I’m trying to cancel a direct debit I have with a long-standing supplier. Finding it tricky. Could you help me please?

• 
  James Mesney (@j_mesney) reported 12 minutes ago

  @AskNationwide what the heck is going on? Your phone customer support drops calls claiming a “technical issue”. The banking app’s chat is in a death loop and isn’t working. The banking app isn’t showing details like standing orders. ETA for fixes? There’s no way to contact you.

• 
  Rep74NL (@JohnnyRep74) reported 13 minutes ago

  @AskNationwide I recently transferred over to Nationwide . Have had nothing but problems with paying ours since . Have called hekpdesk numerous times to be fobbed off with excuse after excuse usually after waiting 30 minutes in a queue . Wish I had not bothered transferring

• 
  Dáireo (@Alpha2007D) reported 15 minutes ago

  Defo time to move accounts from @firstdirect to @AskNationwide. Went to my local post office—issue with their machine. Then local HSBC doesn’t accept cash & pointed to a branch in Reading! 🙄 Nationwide actually invested in a branch here. Tell me why I should stay, FD? 🛑👇

• 
  Holly 🇺🇦 (@HoZiegler) reported 16 minutes ago

  @AskNationwide When will faster payments issue be fixed I need to transfer money urgently