Nationwide status: access issues and outage reports

Problems in the last 24 hours in Isle of Wight, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Isle of Wight, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Isle of Wight, England

Latest outage, problems and issue reports in Isle of Wight and nearby locations:

• 
  Luke Gray (@LukeGray1997) reported 45 minutes ago from Portsmouth, England

  @AskNationwide are you having issues with your online banking app. I’m trying to amend a standing order but keep getting told I’ve entered incorrect details when that isn’t the case.

• 
  Luke Gray (@LukeGray1997) reported 52 minutes ago from Portsmouth, England

  @AskNationwide Into a betting account. I’ve tried different bookmakers but I’m getting an error message each time. It’s a relatively new card so wondered if that was the issue.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🌬️Yaga💨💨💨 (@Yaga_42o) reported 6 minutes ago

  today I had to contact @AskNationwide because one of my kid trust fund account went missing from my banking app. Turns out the address was incorrect. No letter to tell me there’s an issue, just removed the account. Only removed one account even though both have the same issue.

• 
  Jul8 (@Jul806223479) reported 7 minutes ago

  @AskNationwide Are you having issues right now? I have tried to apply for a new product both on the app and desktop site and I get error messages.

• 
  lewis (@LewisBuddle_15) reported 8 minutes ago

  @AskNationwide I’ve found a customers card and house keys but your automated helpline can’t help me, can you DM me?

• 
  Beelin (@beelinbaxter) reported 11 minutes ago

  @AskNationwide I have called this number. Unfortunately the helpful agent couldn't help. There might be a bug on your contactless limit edit page. Is there an IT helpline I can call?

• 
  Mark Sowton (@SowtonMark) reported 17 minutes ago

  @AskNationwide Having to come into branch to prove I am a human being, and then unable to report more than 1 fraud activity, even though there are 33. Couldn't report anything in app. Such a poor service, but I'm not surprised.

• 
  Ric M. (@revoraman) reported 17 minutes ago

  @AskNationwide Her response and get away for an early lunch! What a diabolical and despicable level of Customer Service from Nationwide. Now, a Complaint to the Financial Ombudsman is the only choice left for me. #Nationwide? Not worth a piss in a pot!!

• 
  kathleen reid (@independencekat) reported 21 minutes ago

  @AskNationwide are you having an issues today? Having trouble transferring from savings account to current account. Had the same problem last week but it resolved itself.

• 
  Rachael Santangelo (@Beleza_Rach) reported 21 minutes ago from Haddington, Scotland

  Not sure if it's @TheAA_UK or @AskNationwide who are not great but after 18 years breaking down on the motorway and being told someone will be here in 4 hrs when your 15 mins from Edinburgh is blowing my mind!!!!

• 
  karen mckenzie (@kazbabs75) reported 22 minutes ago

  @AskNationwide phoned customer service 3 times this afternoon spoke with 3 different advisors and got 3 different answers to the same problem. How do I know what the correct answer is (if any!)

• 
  Mark (@MorganMF9867) reported 23 minutes ago

  @AskNationwide 5 attempts to log in. 5 messages saying you're experiencing technical problems