Nationwide status: access issues and outage reports

Problems in the last 24 hours in Hornsea, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hornsea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Hornsea, England

Latest outage, problems and issue reports in Hornsea and nearby locations:

• 
  Tom (@th0masr1chards) reported 2 minutes ago from City of Kingston upon Hull, England

  @AskNationwide hiyaaa, sold my property Friday but my mortgage payment has come out today, can you help?

• 
  Vicki Harsley (@Vickiwol) reported 49 minutes ago from City of Kingston upon Hull, England

  @AskNationwide If your system issue isn’t resolved by tomorrow how am i meant to obtain my wages ?! Your systems are always going down 😡 and don’t just send me your generic copy & paste reply !

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jonny Curran (@Joni_marling) reported 4 minutes ago

  @AskNationwide They definitely aren’t, wife’s account and daughters both having same issue, balances not updating or reflecting money paid in. It updated a few minutes ago and then has reverted to yesterday’s balance. Just tagged you for awareness as may wish to feed in.

• 
  Old Bill (@The_Better_Ole) reported 7 minutes ago

  @AskNationwide @NorretteM Do you pass the data that the customer cannot see to HMRC ?

• 
  Julie Carr (@mrscarrj) reported 10 minutes ago

  @ChelleChipato @AskNationwide Son had a similar experience with @AskNationwide Had been a customer since age 11, had correspondence from them asking for ID when he was 19. All he had was driving licence so they said he would lose access to his money. Had major panic attack in branch. Formal complaint made.

• 
  Firetrapdiva (@ItsOnlyStubbsy) reported 11 minutes ago

  @AskNationwide That'd be great if you didn't delete people's accounts from the app & tell them to go in branch if they want money, but they're housebound & calling up gets you passed from department to department with no actual solution. We'll be moving banks as soon as this issue is resolved

• 
  Neil cole (@Neilcol19002790) reported 11 minutes ago

  @AskNationwide how do I send a person X message as you don’t seem to have a email contact address on your website

• 
  Gooner Kev (@KevKumbaya) reported 14 minutes ago

  @AskNationwide hey guys. Great idea to start asking me to use a card reader to send money 👍 is it not enough that I’ve used a login, pin, password, faceID?!?? No I need a ******* card reader to send my nan £25. Is it 2001 again?! What a ******* joke

• 
  Luke Terzino 🪐 (@LucasTerzino) reported 15 minutes ago

  @AskNationwide @GarethSamuel8 That’s a shame, I’ve been a flex plus customer for years, would have been a nice touch.

• 
  Will.I.Amッ (@Talk_To_Will) reported 23 minutes ago

  @ChelleChipato @AskNationwide Instore banks are next to useless these days. Go in to open a joint account with all the documents and get pushed into a room to do on a tablet because it’s all online. Lloyds aren’t much better as have to do online too (only popped into Lloyds because there was an issue online!)

• 
  Jonathan (@jayIFA) reported 26 minutes ago

  @MichaelFra89678 @AskNationwide A mortgage holder is a more profitable customer for them. They are rewarding “good” customers. It’s quite simple really.

• 
  Jonathan Scott (@jon_d_scott) reported 26 minutes ago

  @AskNationwide - been trying to login to the app but keep getting logged out and asked to restart it. Been like this a while now