Nationwide status: access issues and outage reports

Problems in the last 24 hours in City of Kingston upon Hull, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in City of Kingston upon Hull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near City of Kingston upon Hull, England

Latest outage, problems and issue reports in City of Kingston upon Hull and nearby locations:

• 
  Vicki Harsley (@Vickiwol) reported 24 minutes ago from City of Kingston upon Hull, England

  @AskNationwide If your system issue isn’t resolved by tomorrow how am i meant to obtain my wages ?! Your systems are always going down 😡 and don’t just send me your generic copy & paste reply !

• 
  Tom (@th0masr1chards) reported 54 minutes ago from City of Kingston upon Hull, England

  @AskNationwide hiyaaa, sold my property Friday but my mortgage payment has come out today, can you help?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ianhf (@ianhf) reported 54 seconds ago

  Hmmm both @nsandihelp and @AskNationwide reminding me that phone customer contact services can be utterly dire - closing one and visiting high street for other.... #Inexcusable #TwentyFirstCentury

• 
  Bailey (@BaileyBai_Allen) reported 5 minutes ago

  @AskNationwide my money I’ve sent to my Monzo account hasn’t gone through and I sent it many hours ago, is there an ongoing issue?

• 
  Matty M (@wanna_be_dj) reported 5 minutes ago

  @AskNationwide just received a letter from you stating you’re removing my overdraft and you’re giving me 30 days to pay it off??? Shocking service from the ‘peoples’ bank. Never been over my over draft. Don’t live in my overdraft have 3k a month go in and you’re doing this. How can you even be allowed to do it. Time to move banks.

• 
  Neve (@nevesunhappy) reported 5 minutes ago

  @AskNationwide app down? I cannot pay for anything from my phone, the app says my account does not exist ..

• 
  Danny Pound (@dannypound88) reported 15 minutes ago

  @AskNationwide I have experienced potentially suspicious activity on my account and cannot log in on your site to query this?

• 
  Tom Morgan (@twmorgan11) reported 17 minutes ago

  Some absolute golden UX fails from @AskNationwide trying to report a lost card. 1) 'Please have your credit card to hand to report your lost card'. 2) 'Please insert your card into your card reader to report your lost card. Don't have a card reader? No problem.'

• 
  Barry Munckton (@bmunckton) reported 18 minutes ago

  @AngelaJ24625888 @MichaelFra89678 @AskNationwide Well there are specific criteria I cba to try and repeat in here. It’s all on the website. You’ll have missed 1 element of it. With the current account you need certain numbers of transactions etc.

• 
  Leej Low (@low8991) reported 18 minutes ago

  @AskNationwide hi I’m trying to register with nationwide to view my mortgage but you don’t recognize my mortgage number? Can u help?

• 
  Crissy (@xcrissyyy) reported 20 minutes ago

  @AskNationwide hi, are there any known app issues? Mine keeps timing out so I can’t log in

• 
  Karl Dyer (@KarlDyer15) reported 20 minutes ago

  What the hell has happened @AskNationwide you used to be the best place to bank with good customer service, you’ve now just closed my ISA with no further deposits being allowed 🤯