Nationwide status: access issues and outage reports

Problems in the last 24 hours in City of Kingston upon Hull, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in City of Kingston upon Hull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near City of Kingston upon Hull, England

Latest outage, problems and issue reports in City of Kingston upon Hull and nearby locations:

• 
  Tom (@th0masr1chards) reported 20 minutes ago from City of Kingston upon Hull, England

  @AskNationwide hiyaaa, sold my property Friday but my mortgage payment has come out today, can you help?

• 
  Vicki Harsley (@Vickiwol) reported 59 minutes ago from City of Kingston upon Hull, England

  @AskNationwide If your system issue isn’t resolved by tomorrow how am i meant to obtain my wages ?! Your systems are always going down 😡 and don’t just send me your generic copy & paste reply !

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  can (@KJWXXX) reported 4 minutes ago

  @AskNationwide it’s impossible for me to register my savings account- the code I need doesn’t come then I’m timed out - tried many times

• 
  lewis (@LewisBuddle_15) reported 5 minutes ago

  @AskNationwide I’ve found a customers card and house keys but your automated helpline can’t help me, can you DM me?

• 
  Jonathan Leigh (@LeighJonathan) reported 6 minutes ago

  @AskNationwide Nationwide say the website changes are in response to customer feedback. I'm a customer and I was not asked! The new online account format is appalling: the transaction type, description, and reference are not visible at a glance. Please leave the old format as an option.

• 
  Ryan Gerrard (@RyanLGerrard) reported 7 minutes ago

  @AskNationwide Why do you think it’s acceptable for your advisors to lie about correspondence they have in fact received from me? This has resulted in a non-thorough investigation by a very dismissive complaints handler, who has now closed the case. Shocking customer service.

• 
  Jasmin Keppie (@JasminKeppie) reported 12 minutes ago

  Been loyal customer to @AskNationwide for 16 years but having two current accounts with them every year and because I can’t afford to save not getting the £100 bonus totally has put me off banking with them now.

• 
  Barry O'Neill (@BCJONeill) reported 12 minutes ago

  @AskNationwide Your new look appears to be flawed. No way to specify a specific date range for transactions and then print ALL of them in a single document, which means no saving them as a PDF either. Please fix this before you do away with the old format. Unhappy customer.

• 
  me (@notmewhome) reported 14 minutes ago

  So I'm trying to switch my bank from @AskNationwide to @firstdirect @firstdirecthelp whu am I being told I cant as nationwide aren't part of switch service? Is this correct and how do I go about this now as I switched to get the £175

• 
  lisa (@lisa98715214) reported 15 minutes ago

  @AskNationwide 7 weeks down the line and still have not registered my 90 year old grandads power of attorney as nationwide know nothing about Scottish law. Will be going to financial ombudsman on 8th week.

• 
  Ziad Roving-Reporter (@ZiRovinReporter) reported 17 minutes ago

  @AskNationwide Hi Nathan. I’ve already been complaining since Thursday and your fraud team never got back to me. I’m going tomorrow and because no one bothered to help me and no card I’m screwed! I’m extremely disappointed at you people! #askNationwide #NationwideBuildingSociety

• 
  Wayne Robertson (@2024Wayne) reported 17 minutes ago

  @AskNationwide can someone at nationwide help me get the money returned from my old closed account back to the Zopa account it was sent from the bank chat team were inconsistent and unhelpful over the last 2 weeks getting desperate now