Nationwide

Is Nationwide down in Herne Bay, Kent, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Herne Bay, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Herne Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Herne Bay, Kent, England 04/23/2025 23:55

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (39%)

    Mobile App (39%)

  2. Transactions (28%)

    Transactions (28%)

  3. Website (14%)

    Website (14%)

  4. Login (10%)

    Login (10%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Nationwide Issues Reports Near Herne Bay, England

Latest outage, problems and issue reports in Herne Bay and nearby locations:

  • Mary_Harvey Mary-Elizabeth (@Mary_Harvey) reported from Margate, England

    @AskNationwide I can rephrase, Karen. My card was blocked because you suspected a breach in security; I now have to wait 5 working days for a new one. I have no means of paying for anything. Do you always leave customers high and dry so readily? #Nationwide

  • Mary_Harvey Mary-Elizabeth (@Mary_Harvey) reported from Margate, England

    @AskNationwide I can rephrase. My card was blocked because you suspected a breach in security; I now have to wait 5 working days for a new one. I have no means of paying for anything. Do you always leave customers high and dry so readily?

  • Mary_Harvey Mary-Elizabeth (@Mary_Harvey) reported from Margate, England

    @AskNationwide Have a very simple question to ask, which doesn't feature on your website or on telephone options. How do I get an answer seeing as you closed my branch last year? #nationwide

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • asadziahassan Asad Zia (@asadziahassan) reported

    @AskNationwide One of your customers is in working as a money mule for @HMRCgovuk scammers 4rm India. I was given this bank account to pay the money into or the @metpoliceuk will be here to arrest me. Acc. Name Momchil Nayadenov Ac No15804251 Sort code 070806 Please look into it

  • Josephine_kb Josie B (@Josephine_kb) reported

    @AskNationwide Hi Guys, I have a Instant Access savings account already with you Am I able to open another one online as I want to save for something specific. Thanks Josie

  • racheldawkins2 rachel dawkins (@racheldawkins2) reported

    @AskNationwide hi I need to speak to someone about being removed from a join bank account with my ex husband. I no longer access this account and do not have the details. Please can you help? Thanks

  • izzhargreaves Isabella (@izzhargreaves) reported

    @AskNationwide Hi - I am trying to update the banking app but it won't let me as I am now based in Australia. How do I access the app in a different country?

  • julie84gw julie (@julie84gw) reported

    @AskNationwide having an issue with an order which they state was delivered and it wasn’t. I have tried to contact but no response

  • Rory196 Chaoticlife (@Rory196) reported

    @AskNationwide Hello, I have waited and waited on your live chat this evening, I have waited longer than 5 days, I have requested 3 times over last 2 months. I live rurally and nowhere near a branch and I want my money out of Nationwide, the service is ridiculous

  • rstar666 rstar666 (@rstar666) reported

    @AskNationwide Been told your IT Team are unable to find the cause and there is no ETA on a fix? Can’t they just undo whatever they did to cause this issue….

  • smithy82 Craig Smith (@smithy82) reported

    @AskNationwide not great customer service at all guys! Really poor!

  • izzhargreaves Isabella (@izzhargreaves) reported

    @AskNationwide Hi - it's on an australian phone. How do I access it now ? or is not possible?

  • rstar666 rstar666 (@rstar666) reported

    @AskNationwide @garydelooze Good morning! Any update on your month long and still going IT issue impacting online banking access to credit card accounts for certain customers? This really is taking a very long time to resolve given it’s customer impacting! 🙄