Nationwide status: access issues and outage reports

Problems in the last 24 hours in Hereford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hereford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hereford, England

The most recent Nationwide outage reports came from the following cities: Ross on Wye.

City	Problem Type	Report Time
Ross on Wye	Login	9 days ago
Ross on Wye	Mobile App	11 months ago
Hereford	Website	2 years ago

Community Discussion

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Nationwide Issues Reports Near Hereford, England

Latest outage, problems and issue reports in Hereford and nearby locations:

• 
  D T ©®™ (@Dougelove1) reported 32 minutes ago from Hereford, England

  @AskNationwide why are my saved payees listed but not available on the app to send funds; yet randoms are? Can you fix this please?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jonathan Leigh (@LeighJonathan) reported 4 minutes ago

  @AskNationwide Hi Nathan I logged my concerns and asked for a response by email, which was an option on the form. I received a reply that did not even attempt to address my concerns. Just a list of contact numbers. Very poor customer service.

• 
  Carl (@uncle_carl1) reported 7 minutes ago

  @AskNationwide So far your online service has required me to log in five times in ten minutes, won't allow me to convert my account and has a broken link to the page where I'm supposed to be able to . Online chat has no-one available either. Best possible service? Really?

• 
  Brian P Willmot (@BrianWillmot) reported 8 minutes ago

  @DebiEvansMatron @AskNationwide What has happened 🤔 (I haven't had any issues with them).

• 
  Joy Brooks (@JoyBrooks99) reported 10 minutes ago

  @AskNationwide Will someone please answer post or the phone or call back. Every avenue to communicate with customers service is blocked. Call backs don't register as an incoming call so these are missed and you have to go through the whole rigmarole again.

• 
  Mind Crypto 🍥 (@MindCrypto_) reported 12 minutes ago

  @BeardyInvestor @AskNationwide This is ultimately an FCA overreach (Nationwide was fined £44M in Dec,25) which in-turn means; it's about protecting the bank's money from having to refund yours later. Over regulation and lack of autonomy for the customer. Annoying!

• 
  Roy Beecham 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇺🇸 (@roy_beecham) reported 15 minutes ago

  @AskNationwide I’ve just waited 20 minutes holding on the phone for help with your app and was told what to do and it didn’t work. I now have an option. Ring again and waste another 20 minutes or tell the world how useless you are. I’ll go for the latter 🤬

• 
  Christine Bickley 🇬🇧 (@bickley200) reported 15 minutes ago

  Was due to travel to DBX on 2nd March. Trying to claim back loss of AirB&B cost from @AskNationwide Flex Plus (covered by @avivaplc) and being told 'Underwriters are discussing it'. Checked Ts&Cs and we have complied with all. Anyone else having this problem? @Telegraph

• 
  Bec (@becclar15) reported 17 minutes ago

  @AskNationwide If I could apply online., I would. It’s asking for NW log in and account no ????

• 
  Charlie Muggins (@onemrmuggins) reported 17 minutes ago

  @AskNationwide anything about fairness and they will fob you off! LPA, you’ve ****** it up, clueless customer service and clueless CEO

• 
  Gary Fox (@garygfox) reported 22 minutes ago

  @AskNationwide There is a problem with the new look internet banking - unable to download statements using Firefox. When switch back to original view then can download statements. It works ok in Chrome