Nationwide status: access issues and outage reports

Problems in the last 24 hours in Helensburgh, Scotland

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Helensburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Helensburgh, Scotland

Latest outage, problems and issue reports in Helensburgh and nearby locations:

• 
  Ian Hanley (@hanleyi) reported 14 minutes ago from Greenock, Scotland

  @AskNationwide Hi. Are there problems with using Google pay etc? I've tried using my phone over the last couple of days and it's not working. Card still in date, money in bank to cover.

• 
  Lorna (@lozunicorn) reported 40 minutes ago from Dumbarton, Scotland

  @AskNationwide My payment has never been later than 00:15 arriving in my account, and the volume of tweets about this suggest there is a problem. I have bills that I've stayed up late to pay tonight, I'm just going yo have to hope it's there and I have enough electric on the meter to find out.

• 
  Steve Fforde 🖤🤍💜 (@SteveFforde) reported 46 minutes ago from Helensburgh, Scotland

  @AskNationwide @CityofGlosWFC Think your targeting is broken, not sure how popular this as will be in 🏴󠁧󠁢󠁳󠁣󠁴󠁿

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Leej Low (@low8991) reported 4 minutes ago

  @AskNationwide hi I’m trying to register with nationwide to view my mortgage but you don’t recognize my mortgage number? Can u help?

• 
  Soft Touch (@baghcat) reported 4 minutes ago

  Hey @AskNationwide it's MY MONEY! Restricting access to online banking unless I answer a load of invasive questions, some of which I cannot answer due to not being psychic is a huge stresser and a great way to have me terminate my 40 year old account. WELL DONE YOU. (NOT)

• 
  Ivor Harper (@ivor_park_fin) reported 4 minutes ago

  @VirginMoney Clydesdale Bank application from 23rd April. Latest expected offer timescale: 2nd week of JUNE !!!! Dire, dreadful, apalling service. Someone has badly dropped a ball here. @AskNationwide - are you feeling rueful yet.

• 
  Orwellwasright Abouttheleft 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@IMissHitchSlaps) reported 5 minutes ago

  @TheSmirkingApe I used to go there regularly. Best avoided now. It's basically bomalia. @AskNationwide have their head office there, they're both importing indians to work in Swindon, and therefore help with Swindon's enshittification AND outsourcing call centre jobs to india.

• 
  Johnboy Scott 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Johnboy014) reported 10 minutes ago

  @AskNationwide SHOCKING customer service 😡😡😡😡😡😡

• 
  jaws6 (@jaws321) reported 12 minutes ago

  @AskNationwide Says tech problems. For log in?

• 
  sam (@hunting_sam) reported 13 minutes ago

  @AskNationwide I’ve just tried the call centre to sort an issue. I was verified & then the bot said “Due to unforeseen circumstances your call cannot be taken right now” - I need to speak to someone but can't get through.

• 
  The Official Salty 🥃 (@TheTipsyDram) reported 15 minutes ago

  @AskNationwide Tried all those and still same screen - was working perfectly yesterday

• 
  Ash Davidson (@AshDavidsonUK) reported 15 minutes ago

  @financefraz @AskNationwide Its a shame @AskNationwide are poor at managing customers though. I was with them 30 years (Nana opened it) and when I went for a mortgage (already had one for 7 years). My DIP was rejected 'due to a technical error' I got a in person appointment for it to be rejected again due to the same error. 2X hard searches on my credit score. Got a better mortgage elsewhere in the end.

• 
  Duncan Gillespie (@DuncsGillespie) reported 16 minutes ago

  A big SO to the customer service @AskNationwide Orpington in setting up my Member Exclusive Bond.Other banks will just tell you to go home and do it online.But in branch it’s quick and more importantly safer, as it gives customers peace of mind from making mistakes #nationwide 🙌🏻