Nationwide status: access issues and outage reports

Problems in the last 24 hours in Helensburgh, Scotland

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Helensburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Helensburgh, Scotland

Latest outage, problems and issue reports in Helensburgh and nearby locations:

• 
  Lorna (@lozunicorn) reported 4 minutes ago from Dumbarton, Scotland

  @AskNationwide My payment has never been later than 00:15 arriving in my account, and the volume of tweets about this suggest there is a problem. I have bills that I've stayed up late to pay tonight, I'm just going yo have to hope it's there and I have enough electric on the meter to find out.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kathy (@Lady_greentea) reported 7 minutes ago

  @AskNationwide is there an issue with card payments as won’t work with iPhone. Rebooted and still no joy

• 
  Louise (@loulah79) reported 9 minutes ago

  @AskNationwide hi, how would my husband be able to add me to his current account? Your website says to go to branch but we don't want an unnecessary journey. Last time I asked you weren't adding people, so wondered if this had been updated. Thanks

• 
  JT (@uncleplug) reported 17 minutes ago

  @AskNationwide **Stay clear of Nationwide** You’re outdoing yourselves with incompetence today - now asking for a form on the day we’re supposed to draw down mortgage funds that you could have asked for at least two weeks ago. Still no contact from complaints dept either. Awful, awful business!

• 
  Tim Arnold (@timarnold) reported 23 minutes ago

  Today @Vimeo have stolen £82.80 from my @AskNationwide bank account in collusion with @Visa. If I didn’t update my payment details, it’s because I didn’t want your service anymore. Taking money from low income musicians in a pandemic is not a good look Vimeo, Visa. Give it back

• 
  Paul Williams (@PaulWilliamsF1) reported 24 minutes ago

  @AskNationwide No it just sais declined each time , ring 0800 number abs message sais sorry we are having system issues but is that phone or payment ?

• 
  Draffs53 (@draffs53) reported 25 minutes ago

  @AskNationwide Fortunately No. Installed AA app. Selected the Bank option. When I enter my Sort Code I get an error.

• 
  Vicky 🦋🥀 (@vickyy_williams) reported 26 minutes ago

  @AskNationwide Hello, i need to close my account, I have been told by my solicitor to sign and send this help to buy ISA declaration form, is there a specific address I need to send the form to? Thanks.

• 
  Tennis Watcher (@kdb119) reported 26 minutes ago

  @AskNationwide Thanks for your prompt reply, but I have to say that is very disappointing to hear you are not even considering providing this. Especially during a pandemic, it seems a bizarre lack of foresight and appreciation of customer service.

• 
  Jo leigh (@joanne_leigh) reported 26 minutes ago

  @AskNationwide hi, I wonder if anyone can help, my new cars has been showing on the app since March, still haven't received it yet and it expires in a week. Honestly though it would be here by now and it's affecting my clearpay account. Any help would be great. Thanks x

• 
  Matt Cooper (@coopsPA) reported 28 minutes ago

  @AskNationwide Why is this not provided online? The whole point of an online account is trying to not use up your staff resources! And ‘ordering’ doesn’t give the instant access that an online account advertises!