Nationwide status: access issues and outage reports

Problems in the last 24 hours in Helensburgh, Scotland

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Helensburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Helensburgh, Scotland

Latest outage, problems and issue reports in Helensburgh and nearby locations:

• 
  Ian Hanley (@hanleyi) reported 14 minutes ago from Greenock, Scotland

  @AskNationwide Hi. Are there problems with using Google pay etc? I've tried using my phone over the last couple of days and it's not working. Card still in date, money in bank to cover.

• 
  Steve Fforde 🖤🤍💜 (@SteveFforde) reported 32 minutes ago from Helensburgh, Scotland

  @AskNationwide @CityofGlosWFC Think your targeting is broken, not sure how popular this as will be in 🏴󠁧󠁢󠁳󠁣󠁴󠁿

• 
  Lorna (@lozunicorn) reported 51 minutes ago from Dumbarton, Scotland

  @AskNationwide My payment has never been later than 00:15 arriving in my account, and the volume of tweets about this suggest there is a problem. I have bills that I've stayed up late to pay tonight, I'm just going yo have to hope it's there and I have enough electric on the meter to find out.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matt Sneyd (@matt_s29) reported 6 minutes ago

  @JoshPearson88 @AskNationwide Been with them over 17 years and got jack **** and got saving accounts with them

• 
  Matt Leslie (@mattleslie74) reported 10 minutes ago

  @AskNationwide Your automated service is hopeless. Took eight minutes of being given the runaround & having to answer the same questions over & over before I got through. Also, your app (for Android) is not working when verifying a payment I've made to a third party.

• 
  John Rogers (@TerminallyChimp) reported 12 minutes ago

  @AskNationwide I can’t amend any standing orders, hasn’t been working for days. Just errors, “something has gone wrong”. I can amend, change or add any standing orders. Pretty basic stuff, frustrating.

• 
  Diane Lidster (@DianeFirestoker) reported 12 minutes ago

  Agree, car parking is a great example.All car parks should have option of paying with cash & Apps especially when no phone service! Banks closing down in towns & no replacement bank hubs as promised! If you are over 70 no one cares about you. Thank goodness for @AskNationwide

• 
  Becky (@RLHobs) reported 16 minutes ago

  You are a great bank, but your app is awful. Constantly crashing. Please sort @AskNationwide

• 
  smiggs741 (@smiggyfox) reported 17 minutes ago

  @NevadaBHillon @AskNationwide I had same issue last month. Awful service ended uo changing banks. Go to chase bank. Excellent service

• 
  Funky Hippo (@funkypottomus) reported 20 minutes ago

  Dear @AskNationwide and @BreckCouncil you’ve now held £2k pending from my account for over a week, £1k needs refunding as u took it in error , but neither of u will refund it until the payment comes off pending, to which you say “how long is a piece of string” #givememymoneyback

• 
  Johnboy Scott 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Johnboy014) reported 22 minutes ago

  @AskNationwide SHOCKING customer service 😡😡😡😡😡😡

• 
  Jacko 💙 (@1066jacko) reported 25 minutes ago

  @AskNationwide Hi Nathan, the only issue I have is that we didn’t receive any more texts as it says in the message?

• 
  David Ellis (@DavidElliss4nw) reported 26 minutes ago

  @AskNationwide @steph_wass Your Internet banking app is not working