Nationwide status: access issues and outage reports

Problems in the last 24 hours in Helensburgh, Scotland

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Helensburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Helensburgh, Scotland

Latest outage, problems and issue reports in Helensburgh and nearby locations:

• 
  Lorna (@lozunicorn) reported 10 minutes ago from Dumbarton, Scotland

  @AskNationwide My payment has never been later than 00:15 arriving in my account, and the volume of tweets about this suggest there is a problem. I have bills that I've stayed up late to pay tonight, I'm just going yo have to hope it's there and I have enough electric on the meter to find out.

• 
  Ian Hanley (@hanleyi) reported 26 minutes ago from Greenock, Scotland

  @AskNationwide Hi. Are there problems with using Google pay etc? I've tried using my phone over the last couple of days and it's not working. Card still in date, money in bank to cover.

• 
  Steve Fforde 🖤🤍💜 (@SteveFforde) reported 26 minutes ago from Helensburgh, Scotland

  @AskNationwide @CityofGlosWFC Think your targeting is broken, not sure how popular this as will be in 🏴󠁧󠁢󠁳󠁣󠁴󠁿

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Thom (@ThomasAllison5) reported 2 minutes ago

  @AskNationwide my banking app is down, is this a wider uk issue?

• 
  ian ross (@ianross48395988) reported 2 minutes ago

  @AskNationwide Nationwide advised a customer of our company we were a scam concern and not to pay us for an order! We are a small 22 year old family company.

• 
  Philip Sirr (@PhilSirr) reported 3 minutes ago

  @AskNationwide what was the criteria for a customer getting the £100 bonus ? i have a savings account a current account and a mortgage

• 
  ME? I'm not well.... (@itsfar2bright) reported 3 minutes ago

  @AskNationwide Tryint to transfer money on app and being asked to use card reader. I have never had a card reader on my account. Is this the same IT update error which happened a few months ago. When is this being fixed?

• 
  John Laughlin (@easylec) reported 6 minutes ago

  @AskNationwide Great new offer for fixed rate bond for existing customers. Is this offer available in an isa? This would help your loyal customers save paying tax on hard earned cash savings.

• 
  Dubs (@DubtricksGaming) reported 8 minutes ago

  Im going back to @AskNationwide @LloydsBank is terrible now

• 
  Barry Munckton (@bmunckton) reported 9 minutes ago

  @AngelaJ24625888 @MichaelFra89678 @AskNationwide Well there are specific criteria I cba to try and repeat in here. It’s all on the website. You’ll have missed 1 element of it. With the current account you need certain numbers of transactions etc.

• 
  Jason Crane (@1975crane) reported 9 minutes ago

  @AskNationwide absolute disgraceful customer service - holiday over on day one because of archaic system Keep your fairer sharer payment, means nothing, nothing at all

• 
  Kate (@katelallyx) reported 10 minutes ago

  @AskNationwide trying to move money from my current account, using card reader etc but getting 'we're experiencing a technical problem' - according to your website though 'services are working normally' ?

• 
  Mr Joshua (@MrMrJoshua) reported 12 minutes ago

  @AskNationwide Failure to Address My Needs as a Vulnerable Customer – 5 Months of Inadequate Service and Generic Responses.