Nationwide status: access issues and outage reports

Problems in the last 24 hours in Hastings, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hastings, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Hastings, England

Latest outage, problems and issue reports in Hastings and nearby locations:

• 
  Dean Morrison #FBPE #RejoinEU (@BarumDean) reported 21 seconds ago from Hastings, England

  @AskNationwide @England @Lionesses You've completely undermined this campaign with your support for a Tory PM who condemns footballers who take the knee to show respect.

• 
  Dean Morrison #FBPE #RejoinEU (@BarumDean) reported 23 minutes ago from Hastings, England

  @AskNationwide Do you think Boris Johnson has done anything to promote 'Respect' by condemning English footballers who take the knee? Sorry Nationwide, it looks like you started out with good intentions which you've completely undermined. WTF were you thinking?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  All Mark (@MarkAll19523693) reported 1 minute ago

  @AskNationwide I make a regular payment every month to an existing payee. However today it is asking me to use a card reader. It never asks me to use a card reader for existing payee. I have never had a card reader. What is going on? Is this a temporary glitch?

• 
  ME? I'm not well.... (@itsfar2bright) reported 1 minute ago

  @AskNationwide Tryint to transfer money on app and being asked to use card reader. I have never had a card reader on my account. Is this the same IT update error which happened a few months ago. When is this being fixed?

• 
  Gemma H (@gem_gem14) reported 5 minutes ago

  @AskNationwide I have switched my bank over to you fully and still have no option setting up biometrics to remove card reader. Be coming an issue as can’t send my teenager funds if needed. How long after switching will this take to be an option?

• 
  JTB (@fimbisj) reported 12 minutes ago

  @AskNationwide why is your telephone number for customers 03457302011 such rubbish? What’s wrong with just answering the phone? Why does AI have to be involved? when using callback it rings twice and hangs up. Your branch staff are brilliant your telephone service is terrible

• 
  Jasmin Keppie (@JasminKeppie) reported 15 minutes ago

  Been loyal customer to @AskNationwide for 16 years but having two current accounts with them every year and because I can’t afford to save not getting the £100 bonus totally has put me off banking with them now.

• 
  ME? I'm not well.... (@itsfar2bright) reported 15 minutes ago

  @AskNationwide @lourowlands99 You can’t remove the card reader if you’ve never had one ! This was a problem several Months ago. Seems you’ve updated the system with the same error. I too can’t transfer money.

• 
  Mr Joshua (@MrMrJoshua) reported 16 minutes ago

  @AskNationwide Failure to Address My Needs as a Vulnerable Customer – 5 Months of Inadequate Service and Generic Responses.

• 
  Sam C (@misssamc) reported 16 minutes ago

  @AskNationwide any known issue around one time codes not being received? 🫠

• 
  Joshua Pearson (@JoshPearson88) reported 17 minutes ago

  @geordiegirlx @AskNationwide I think there was qualifying criteria. Have a look on their website so next time you get it!

• 
  kathleen reid (@independencekat) reported 19 minutes ago

  @distracted20508 @AskNationwide Its a bloody nightmare and it always says services are working normally.xx