Nationwide status: access issues and outage reports

Problems in the last 24 hours in Hastings, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hastings, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Hastings, England

Latest outage, problems and issue reports in Hastings and nearby locations:

• 
  Dean Morrison #FBPE #RejoinEU (@BarumDean) reported 4 minutes ago from Hastings, England

  @AskNationwide @England @Lionesses You've completely undermined this campaign with your support for a Tory PM who condemns footballers who take the knee to show respect.

• 
  Dean Morrison #FBPE #RejoinEU (@BarumDean) reported 7 minutes ago from Hastings, England

  @AskNationwide Do you think Boris Johnson has done anything to promote 'Respect' by condemning English footballers who take the knee? Sorry Nationwide, it looks like you started out with good intentions which you've completely undermined. WTF were you thinking?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SomeWhiteGirl (@TheSmirkingApe) reported 4 minutes ago

  @Sparky2504 @AskNationwide Good luck, do you have your customer number and your telephone password because you're not speaking to a person if you don't have these. Gone are the days when you just call up and speak to a person

• 
  the pompey pope (@thePompeyPope) reported 5 minutes ago

  @AskNationwide 35 mins into a web chat.Nothing so far except the answer to someone else's query. 27 mins into phone queue . Have some questions to be answered before I can start application for joint account. Perhaps I'll go elsewhere. Terrible service

• 
  Eze Hive (@EzeHive) reported 8 minutes ago

  @AskNationwide closing an account for no reason, not responding to messages and now refusing to tell me where my money is is a big problem and fraud. Just because I ordered a new card. Urgently get back to me, I shouldn’t have to wait hours on a phone when you’ve taken my money

• 
  fiona brown (@fionab2367) reported 12 minutes ago

  @eugenereid @AskNationwide Been a long life customer as well and cannot fault the service provided

• 
  Jenny Smith (@GoodyActually) reported 13 minutes ago

  I did get a response! Well done @AskNationwide for at least not pretending that I didn't exist ... ... ... but it was very dismissive - referred me to 'the team' and said "we stand by our support of this event". 3/

• 
  JCB (@Plsdoright) reported 14 minutes ago

  @AskNationwide Struggling to contact Nationwide about customer service issues. Prepared lengthy email of appalling customer service from Aviva, insurance partner….but Nationwide don’t accept emails! Tried their chat…a wasted hour!

• 
  johnny (@johnny_0789) reported 14 minutes ago

  @AskNationwide your service is ridiculous. Called twice and agent called Chelsea dropped the call on me and was rude

• 
  Carl Lamb 🐑 (@carllamby2010) reported 14 minutes ago

  @AskNationwide Still not working payments not going through

• 
  kathleen reid (@independencekat) reported 15 minutes ago

  @distracted20508 @AskNationwide Its a bloody nightmare and it always says services are working normally.xx

• 
  Michelle Bills (@shellbills) reported 16 minutes ago

  @AskNationwide why is it when my card payments go through drop onto my statement then stay in pending caused my account to go into a minus to be told by an advisor nothing we can do have been advise it are aware of this issue was told 24 hours ago it would be fixed within 3 hour