Nationwide status: access issues and outage reports

Problems in the last 24 hours in Hastings, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hastings, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Hastings, England

Latest outage, problems and issue reports in Hastings and nearby locations:

• 
  Dean Morrison #FBPE #RejoinEU (@BarumDean) reported 3 minutes ago from Hastings, England

  @AskNationwide Do you think Boris Johnson has done anything to promote 'Respect' by condemning English footballers who take the knee? Sorry Nationwide, it looks like you started out with good intentions which you've completely undermined. WTF were you thinking?

• 
  Dean Morrison #FBPE #RejoinEU (@BarumDean) reported 58 minutes ago from Hastings, England

  @AskNationwide @England @Lionesses You've completely undermined this campaign with your support for a Tory PM who condemns footballers who take the knee to show respect.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  lewis (@LewisBuddle_15) reported 5 minutes ago

  @AskNationwide I’ve found a customers card and house keys but your automated helpline can’t help me, can you DM me?

• 
  krupal (@krupalb) reported 6 minutes ago

  Very concerned by @AskNationwide handling of my account. Very disappointed with Nationwide. A payment was blocked, no clear reason was given, and my online access was restricted. Because my phone is also locked due to a work-profile issue, I’m left unable to access my banking...

• 
  Ron Winn (@RonsRant) reported 10 minutes ago

  @AskNationwide A simple question [no personal details] AskNationwide & I have. You want AI to help me. Is it capable? The answer is Yes or No. A techical question which AI is unlikely to be capable of answering.

• 
  Mary (@maryphillips22) reported 12 minutes ago

  @AskNationwide any updates? Can’t get through to telephone banking as you have a 50 minute wait time!! Your website says internet banking is working so why can’t I log in?

• 
  ianhf (@ianhf) reported 13 minutes ago

  Hmmm both @nsandihelp and @AskNationwide reminding me that phone customer contact services can be utterly dire - closing one and visiting high street for other.... #Inexcusable #TwentyFirstCentury

• 
  Citizen Swift (@citizen_swift) reported 14 minutes ago

  @AskNationwide I can’t get to internet banking. It’s been blocked. Called again this morning and got someone but their system was down 🙃

• 
  Neve (@nevesunhappy) reported 15 minutes ago

  @AskNationwide app down? I cannot pay for anything from my phone, the app says my account does not exist ..

• 
  David (@Earlofh) reported 16 minutes ago

  @AskNationwide This has changed because previously as soon as I bought something using my credit card I could immediately whilst on the app & so I didn’t forget, transfer the money from my current account to my credit card account, I can’t see the problem in not being able to do that now.

• 
  3rd_Doctor 🏴󠁧󠁢󠁥󠁮󠁧󠁿 💙💛🤍 (@JonPertwee1919) reported 17 minutes ago

  @AskNationwide Young lad with a disability, having difficulty opening an account and doesn't know why. Goes into your Goole branch - they can't help him and give him a number (seemingly a Head Office). Requires account details. Nice. How does he do that? Refer to the above.

• 
  Johnboy Scott 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Johnboy014) reported 17 minutes ago

  @AskNationwide Got better things to attend to Nathan. Again,cracking customer service. Keep up the good work 👍