Nationwide status: access issues and outage reports

Problems in the last 24 hours in Hastings, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hastings, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Hastings, England

Latest outage, problems and issue reports in Hastings and nearby locations:

• 
  Dean Morrison #FBPE #RejoinEU (@BarumDean) reported 19 minutes ago from Hastings, England

  @AskNationwide @England @Lionesses You've completely undermined this campaign with your support for a Tory PM who condemns footballers who take the knee to show respect.

• 
  Dean Morrison #FBPE #RejoinEU (@BarumDean) reported 32 minutes ago from Hastings, England

  @AskNationwide Do you think Boris Johnson has done anything to promote 'Respect' by condemning English footballers who take the knee? Sorry Nationwide, it looks like you started out with good intentions which you've completely undermined. WTF were you thinking?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rob Slade (@Rjs4Rob) reported 6 minutes ago

  @AskNationwide My card reader is not working properly it keeps going blank part way through a transaction. How do I get a replacement ?

• 
  Mary (@maryphillips22) reported 6 minutes ago

  @AskNationwide any updates? Can’t get through to telephone banking as you have a 50 minute wait time!! Your website says internet banking is working so why can’t I log in?

• 
  Heather Finlay 🕊️KPSS💚🤍💜 (@LuxuryMoon) reported 7 minutes ago

  @AskNationwide Your new style layout for online banking is very poor and much worse than the current one. I sent a message a couple of days ago saying that I don’t want to switch but received no reply. The old style holds the information on one page . With a grid format that makes it easier to see and find a transaction . The new one is all over the place , disorganised and forces me to scroll up and down constantly . It seems that you have gone for a system that suits your tech staff but not your actual customers How do I retain the old style? I feel so strongly about this that I will move to another bank if forced to use the new style

• 
  daisy macvicar (@daisy_macvicar) reported 8 minutes ago

  @AskNationwide I’ve tried to change my address on my account multiple times but it keeps saying there’s a service issue. I don’t stay at the address that’s on my account but I have received letters to my current address

• 
  Peter McDermott💙 (@PeterMc_Dermott) reported 10 minutes ago

  @AskNationwide Had to find another way round getting to talk to someone. Poor service re bereavement

• 
  Johnboy Scott 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Johnboy014) reported 16 minutes ago

  @AskNationwide Got better things to attend to Nathan. Again,cracking customer service. Keep up the good work 👍

• 
  Premier League tour (@IAmtheRedeemer) reported 17 minutes ago

  The new update for the @AskNationwide app is so useful. Being able to view your PIN and card details inside the app is a massive help.

• 
  John Rogers (@TerminallyChimp) reported 21 minutes ago

  @AskNationwide I can’t amend any standing orders, hasn’t been working for days. Just errors, “something has gone wrong”. I can amend, change or add any standing orders. Pretty basic stuff, frustrating.

• 
  Dubs (@DubtricksGaming) reported 22 minutes ago

  Im going back to @AskNationwide @LloydsBank is terrible now

• 
  Oliver Myhill (@Forthemanynott5) reported 24 minutes ago

  @ChelleChipato @AskNationwide Congrats to the lad on his results . Questionable customer service to say the least on the other hand