Nationwide status: access issues and outage reports

Problems in the last 24 hours in Hastings, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hastings, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Hastings, England

Latest outage, problems and issue reports in Hastings and nearby locations:

• 
  Dean Morrison #FBPE #RejoinEU (@BarumDean) reported 13 minutes ago from Hastings, England

  @AskNationwide @England @Lionesses You've completely undermined this campaign with your support for a Tory PM who condemns footballers who take the knee to show respect.

• 
  Dean Morrison #FBPE #RejoinEU (@BarumDean) reported 19 minutes ago from Hastings, England

  @AskNationwide Do you think Boris Johnson has done anything to promote 'Respect' by condemning English footballers who take the knee? Sorry Nationwide, it looks like you started out with good intentions which you've completely undermined. WTF were you thinking?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JCB (@Plsdoright) reported 2 minutes ago

  @AskNationwide Oh, and by the way, the last time I phoned @AskNationwide for help, I was on the phone for nearly two hours…and even then, failed to resolve the problem

• 
  SomeWhiteGirl (@TheSmirkingApe) reported 5 minutes ago

  @Sparky2504 @AskNationwide Good luck, do you have your customer number and your telephone password because you're not speaking to a person if you don't have these. Gone are the days when you just call up and speak to a person

• 
  Tina Raistrick (@tinamay1977) reported 7 minutes ago

  @AskNationwide Its says technical issues nationwide end

• 
  😈 Angry Goblin ن (@angry_goblin) reported 8 minutes ago

  @AskNationwide Thanks, I phoned Credit Card Services and they were able to help. 👍

• 
  fiona brown (@fionab2367) reported 9 minutes ago

  @eugenereid @AskNationwide Been a long life customer as well and cannot fault the service provided

• 
  sam (@hunting_sam) reported 10 minutes ago

  @AskNationwide I’ve just tried the call centre to sort an issue. I was verified & then the bot said “Due to unforeseen circumstances your call cannot be taken right now” - I need to speak to someone but can't get through.

• 
  JCB (@Plsdoright) reported 11 minutes ago

  @AskNationwide Struggling to contact Nationwide about customer service issues. Prepared lengthy email of appalling customer service from Aviva, insurance partner….but Nationwide don’t accept emails! Tried their chat…a wasted hour!

• 
  Ash Davidson (@AshDavidsonUK) reported 15 minutes ago

  @financefraz @AskNationwide Yeah was a shame, turned out that if your rejected at any point it’s on system for all applications. The first one got rejected due to a format issue with one of the inputs 🙄

• 
  Chris (@Sparky2504) reported 16 minutes ago

  @AskNationwide This is exactly why I’ve now taken my 3 accounts to NatWest. Nationwide are so behind with the times with their procedures & systems. NatWest can usually fix everything online without having to call them. People don’t have time to call companies & wait on hold for ages anymore!

• 
  Eze Hive (@EzeHive) reported 17 minutes ago

  @AskNationwide closing an account for no reason, not responding to messages and now refusing to tell me where my money is is a big problem and fraud. Just because I ordered a new card. Urgently get back to me, I shouldn’t have to wait hours on a phone when you’ve taken my money