Nationwide status: access issues and outage reports

Problems in the last 24 hours in Driffield, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Driffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Driffield, England

Latest outage, problems and issue reports in Driffield and nearby locations:

• 
  Sir Nigel of Brid (aka Bridnidge) (@NigelCharlton) reported 41 minutes ago from Bridlington, England

  @AskNationwide Good evening. Been on hold for almost half an hour now. I appreciate you’re sorry for the delay and that you will be happy to help me when the call is answered. However, do we have any idea when this is likely to happen?

• 
  JP™ (@Pollardj) reported 55 minutes ago from Sherburn, England

  @AskNationwide i'm trying to transfer money in to my help to buy isa but its declined immediately each time. The details are correct as I've successfully done so in the past. If you could advise please..

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  James Mesney (@j_mesney) reported 6 minutes ago

  @AskNationwide what the heck is going on? Your phone customer support drops calls claiming a “technical issue”. The banking app’s chat is in a death loop and isn’t working. The banking app isn’t showing details like standing orders. ETA for fixes? There’s no way to contact you.

• 
  Susan Jarvis (@AttonSusan) reported 6 minutes ago

  @AskNationwide Is this a continuation of the technical issues being experienced all over the long Easter weekend? I have several accounts with Nationwide and have never been cancelled due to "the results of [your] final checks"! (Whatever they are...)

• 
  Simon (@Simon11037949) reported 7 minutes ago

  @AskNationwide I get an email from Nationwide ever day that I have not asked for with useless information and it’s impossible to have it stopped?

• 
  Rachel small (@rachismall) reported 7 minutes ago

  @AskNationwide We already have and you don’t care, your not interested - awful

• 
  Bobby Zelmut (@cockwomblefree) reported 10 minutes ago

  @AskNationwide my online banking app is not working. I have restarted phone and checked for updates. Is your service down?

• 
  A S Rees (@reessandm) reported 12 minutes ago

  @AskNationwide Can't request pin reminder to access card reader

• 
  Bec (@becclar15) reported 12 minutes ago

  @AskNationwide If I could apply online., I would. It’s asking for NW log in and account no ????

• 
  Miguela (@blackhairbub) reported 13 minutes ago

  @AskNationwide I'm not receiving push notifications. My phone is set to receive notifications, but you aren't pushing them out. There is nothing in the notification history screen on the app. Clearly, you're not pushing notifs. How can I escalate this issue?

• 
  Alecs Caerdydd (@Alecs_Caerdydd) reported 13 minutes ago

  PIN reminder on @HalifaxBank app: open app, pin reminder ✅ PIN reminder on @AskNationwide: Open app, help, pin reminder, cannot do this on app - go to internet banking, enter customer number (no idea), back to app, find customer number (copy and paste not available), (1 of 2)

• 
  Chris (@ryansmi89) reported 13 minutes ago

  @AskNationwide 45 minutes on the phone, assured my issue was resolved. Came off the phone, it happened again. Now been waiting an hour and a half on live chat. Not best pleased with such poor service.