Nationwide status: access issues and outage reports

Problems in the last 24 hours in Driffield, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Driffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Driffield, England

Latest outage, problems and issue reports in Driffield and nearby locations:

• 
  Sir Nigel of Brid (aka Bridnidge) (@NigelCharlton) reported 16 minutes ago from Bridlington, England

  @AskNationwide Good evening. Been on hold for almost half an hour now. I appreciate you’re sorry for the delay and that you will be happy to help me when the call is answered. However, do we have any idea when this is likely to happen?

• 
  JP™ (@Pollardj) reported 56 minutes ago from Sherburn, England

  @AskNationwide i'm trying to transfer money in to my help to buy isa but its declined immediately each time. The details are correct as I've successfully done so in the past. If you could advise please..

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Frop (@Frop655707) reported 43 seconds ago

  @AskNationwide what happened to ARI the support Bot? There is no way to contact Nationwide through the App or the web app. No support.

• 
  kathleen reid (@independencekat) reported 4 minutes ago

  @AskNationwide couldnt get 2 separate payments through this morning to, two different companies. Used another card , different bank. No issues at all.

• 
  MH (@MhMyxacc444) reported 5 minutes ago

  @AskNationwide should it take the best part of an hour to get a new card sen. new customer, card not arrived (sent 23rd Jan) and almost an hour later on chat a new one hasn’t been ordered?

• 
  Red (@JustcallmeRed9) reported 6 minutes ago

  @AskNationwide Hi, my text service isn't working. I have checked the settings and they are 'on' but haven't received any messages via text since last Tuesday.

• 
  Kleo Sings UK (@KleoSingsUK) reported 12 minutes ago

  @AskNationwide I have also sent an email to you CEO as I’m unable to find a customer support email

• 
  Rachel small (@rachismall) reported 13 minutes ago

  1/2 WARNING to customers, immensely disappointed with @AskNationwide, been a loyal customer with my mortgage, never missed a payment, kept my house in great condition that it sells in 5 days! Having to move as my dad is palliative and I want to care for him, like I did my mum.

• 
  😎 (@ricksandhu_) reported 15 minutes ago

  @AskNationwide how long till I am able to unfreeze my card? Currently needing to use my card and it’s saying that I I’m unable to due to a technical issue. This is causing me a lot of issues

• 
  nch_ (@http_nch) reported 15 minutes ago

  @ethanms10 @AskNationwide @AskNationwide Mortgage manager certainly seems to be down and has been all weekend as far as I can tell.

• 
  #Dalekphobia a.k.a. #anti_Dalek_hatred tsar (@bindon) reported 23 minutes ago

  @AskNationwide The "new look" on the customer web portal is atrocious. You must create an option to keep the previous format permanently! I would switch banks, but I've been a customer for 40 years. Hopefully you will get over whatever it is ur design team are going thru & go back to how it was

• 
  Mind Crypto 🍥 (@MindCrypto_) reported 26 minutes ago

  @BeardyInvestor @AskNationwide This is ultimately an FCA overreach (Nationwide was fined £44M in Dec,25) which in-turn means; it's about protecting the bank's money from having to refund yours later. Over regulation and lack of autonomy for the customer. Annoying!