Nationwide status: access issues and outage reports

Problems in the last 24 hours in Driffield, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Driffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Driffield, England

Latest outage, problems and issue reports in Driffield and nearby locations:

• 
  Sir Nigel of Brid (aka Bridnidge) (@NigelCharlton) reported 19 minutes ago from Bridlington, England

  @AskNationwide Good evening. Been on hold for almost half an hour now. I appreciate you’re sorry for the delay and that you will be happy to help me when the call is answered. However, do we have any idea when this is likely to happen?

• 
  JP™ (@Pollardj) reported 39 minutes ago from Sherburn, England

  @AskNationwide i'm trying to transfer money in to my help to buy isa but its declined immediately each time. The details are correct as I've successfully done so in the past. If you could advise please..

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Nation (@JohnCJNation) reported 5 minutes ago

  @AskNationwide there appears to be a problem logging on requesting a text message? The card reader access is working.

• 
  Georgina Grimwood (@_GeorginaMG) reported 7 minutes ago

  Hey @AskNationwide , this new “push notification” instead of payment due text message is useless and no way near as effective. Fix it please.

• 
  Beelin (@beelinbaxter) reported 9 minutes ago

  @AskNationwide I have called this number. Unfortunately the helpful agent couldn't help. There might be a bug on your contactless limit edit page. Is there an IT helpline I can call?

• 
  David Powell (@Powell_Property) reported 14 minutes ago

  @TheAA_UK @AskNationwide my car disgraced itself on the mot ramp and needed a tow to a repair garage. You refused this as the mot had expired and it was not on a driveway and not legal to drive (although it was!). But you were prepare to do it if I paid.. this is not service!

• 
  Jonathan Leigh (@LeighJonathan) reported 15 minutes ago

  @AskNationwide Hi Nathan I logged my concerns and asked for a response by email, which was an option on the form. I received a reply that did not even attempt to address my concerns. Just a list of contact numbers. Very poor customer service.

• 
  karen mckenzie (@kazbabs75) reported 20 minutes ago

  @AskNationwide phoned customer service 3 times this afternoon spoke with 3 different advisors and got 3 different answers to the same problem. How do I know what the correct answer is (if any!)

• 
  Jul8 (@Jul806223479) reported 20 minutes ago

  @AskNationwide Are you having issues right now? I have tried to apply for a new product both on the app and desktop site and I get error messages.

• 
  World Carrot Museum 🥕 (@carrotmuseum) reported 25 minutes ago

  @AskNationwide Now that Virgin Money is full part of Nationwide why can't I access your ISA rates as a Virgin customer? e.g 1 year fix 4.5% Virgin is 4.22%

• 
  Phi (@PhiMorsou) reported 25 minutes ago

  @AskNationwide hi Nationwide, why can't I transfer money from my account to revolut? It is saying there is an issue at your end

• 
  Chris (@ryansmi89) reported 26 minutes ago

  @AskNationwide 45 minutes on the phone, assured my issue was resolved. Came off the phone, it happened again. Now been waiting an hour and a half on live chat. Not best pleased with such poor service.