Nationwide status: access issues and outage reports

Problems in the last 24 hours in Driffield, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Driffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Driffield, England

Latest outage, problems and issue reports in Driffield and nearby locations:

• 
  JP™ (@Pollardj) reported 6 minutes ago from Sherburn, England

  @AskNationwide i'm trying to transfer money in to my help to buy isa but its declined immediately each time. The details are correct as I've successfully done so in the past. If you could advise please..

• 
  Sir Nigel of Brid (aka Bridnidge) (@NigelCharlton) reported 33 minutes ago from Bridlington, England

  @AskNationwide Good evening. Been on hold for almost half an hour now. I appreciate you’re sorry for the delay and that you will be happy to help me when the call is answered. However, do we have any idea when this is likely to happen?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bec (@becclar15) reported 8 minutes ago

  @AskNationwide If I could apply online., I would. It’s asking for NW log in and account no ????

• 
  MH (@MhMyxacc444) reported 8 minutes ago

  Started chat with @AskNationwide about missing card at 11.53. Still on it still not dealt with 🤡 as a new customer I’m having regrets. But they also won’t close it. Avoid them

• 
  🌬️Yaga💨💨💨 (@Yaga_42o) reported 9 minutes ago

  today I had to contact @AskNationwide because one of my kid trust fund account went missing from my banking app. Turns out the address was incorrect. No letter to tell me there’s an issue, just removed the account. Only removed one account even though both have the same issue.

• 
  Frop (@Frop655707) reported 10 minutes ago

  @AskNationwide what happened to ARI the support Bot? There is no way to contact Nationwide through the App or the web app. No support.

• 
  sharlea’s ego told her to. (@perriepunchline) reported 14 minutes ago

  @AskNationwide Hi, I’m trying to make a BACS payment to someone new and it keeps saying there’s a technical problem.

• 
  Steve Scrase (@StevenScrase) reported 14 minutes ago

  @AskNationwide @AskNationwide Shocked by the lack of support from you. As a customer with documented neurological and spinal issues, your refusal to adapt your communication style is a breach of the Equality Act. I need a specialist to contact me who understands 'Vulnerable Customer' protocols.

• 
  Matt G (@Icematt12) reported 15 minutes ago

  @AskNationwide Having trouble making payments to unsaved payees that automatically open the app to make a payment. Always gets a vague "Something has gone wrong" error message. Even paying my AmEx like I have done numerous times.

• 
  Claire McClean (@Claire__McClean) reported 19 minutes ago

  @AskNationwide I have called your customer service line and have been told that there is no way for me to be sent or be told what my long number on my card is. Is that correct? In which case if you need a refund onto a card you don't have you have no way of getting the refund.

• 
  Jul8 (@Jul806223479) reported 20 minutes ago

  @AskNationwide Are you having issues right now? I have tried to apply for a new product both on the app and desktop site and I get error messages.

• 
  𝐂𝐥𝐥𝐫. Marc 𝐓𝐢𝐞𝐫𝐧𝐞𝐲 (@MarcTierneyNews) reported 21 minutes ago

  If #Nationwide insist on closing their branches during the working day. The least they can do is make sure they have enough receipts in their ATM. @AskNationwide #Haverfordwest