Nationwide status: access issues and outage reports

Problems in the last 24 hours in Bridlington, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Bridlington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Bridlington, England

Latest outage, problems and issue reports in Bridlington and nearby locations:

• 
  Sir Nigel of Brid (aka Bridnidge) (@NigelCharlton) reported 14 minutes ago from Bridlington, England

  @AskNationwide Good evening. Been on hold for almost half an hour now. I appreciate you’re sorry for the delay and that you will be happy to help me when the call is answered. However, do we have any idea when this is likely to happen?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sheryl Tipton FCIM CMktr (@SherylTipton) reported 2 minutes ago

  @AskNationwide have always been a loyal customer but today your #CustomerService was absolutely appalling and an example of what organisations shouldn’t be doing during Covid .. hours lost simply trying to resolve a simple issue #customerservicefail

• 
  Samantha Key (@BertieTheBear1) reported 3 minutes ago from Hambridge and Westport, England

  @AskNationwide where is my money? I've transferred a large amount from another isa provider and haven't seen it for a month! Terrible customer service 😡

• 
  Jan (@JanGriffijs) reported 7 minutes ago

  @AskNationwide Yes, I applied while logged in. I just don’t understand how there can be a problem or if there is why nobody is asking for more info. Your websites says 15 days due to delays.

• 
  Matt Lyus (@mattlyus) reported 8 minutes ago

  @AskNationwide Once a Junior ISA account holder turns 18, how do they access the funds?

• 
  ANDREW YEOMAN (@ANDREWYEOMAN4) reported 14 minutes ago

  @AskNationwide been a customer 25 years. phoned for advise on new mortgage & told no ERC payable when purchasing house. Told to apply online, as we had just gone back into lockdown. 3 months on charged ERC despite ringing when received redemption statement! Useless!!

• 
  Augustine Hawkins (@Augusti76310381) reported 17 minutes ago

  @AskNationwide at my age i expect service for my money not to be treated as aa suppliant by those who's wages i help pay, there are many financial institutions, banks and building societies in competition for customers, this coarse woman with her aggressive attitude is offensive

• 
  Lizzy Round (@lizzy_round) reported 20 minutes ago

  @AskNationwide I realise this, hence my question. Why can’t the reference numbers be changed in app? Other banks allow you to change them in their apps. Logging into banking website is a faff when all you need to change is the reference details.

• 
  Phil Kinch 🇬🇧 🏁 (@Phil_Kinch) reported 23 minutes ago

  @AskNationwide having issues with the app. Unable to transfer funds to either an internal or external account my android mobile. Menu disappears from bottom of screen after login.

• 
  rstar666 (@rstar666) reported 28 minutes ago

  @AskNationwide @georgebowden @BBCNews any update on this? Still not working.

• 
  Cava-chew-tea 🌙✨ (@NickCavaciuti) reported 29 minutes ago

  Worst customer service I have ever received while I’ve been banking with @AskNationwide. Teri had no answers, just kept repeating the same thing off a screen and Jade her manager refused to take a call from a customer with a serious issue. Told to call back tomorrow. Ridiculous