Nationwide status: access issues and outage reports

Problems in the last 24 hours in Bridlington, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Bridlington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Bridlington, England

Latest outage, problems and issue reports in Bridlington and nearby locations:

• 
  Sir Nigel of Brid (aka Bridnidge) (@NigelCharlton) reported 56 minutes ago from Bridlington, England

  @AskNationwide Good evening. Been on hold for almost half an hour now. I appreciate you’re sorry for the delay and that you will be happy to help me when the call is answered. However, do we have any idea when this is likely to happen?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stu (@StuMcalister) reported 2 minutes ago

  @AskNationwide hello. I’m trying to cancel a direct debit I have with a long-standing supplier. Finding it tricky. Could you help me please?

• 
  Ric M. (@revoraman) reported 4 minutes ago

  @AskNationwide Her response and get away for an early lunch! What a diabolical and despicable level of Customer Service from Nationwide. Now, a Complaint to the Financial Ombudsman is the only choice left for me. #Nationwide? Not worth a piss in a pot!!

• 
  me (@notmewhome) reported 8 minutes ago

  So I'm trying to switch my bank from @AskNationwide to @firstdirect @firstdirecthelp whu am I being told I cant as nationwide aren't part of switch service? Is this correct and how do I go about this now as I switched to get the £175

• 
  James Mesney (@j_mesney) reported 9 minutes ago

  @AskNationwide what the heck is going on? Your phone customer support drops calls claiming a “technical issue”. The banking app’s chat is in a death loop and isn’t working. The banking app isn’t showing details like standing orders. ETA for fixes? There’s no way to contact you.

• 
  Preye Ababaowei (@PAbabaowei) reported 10 minutes ago

  @AskNationwide but I had an outstanding stipend that was supposed to be paid but was never made aware to me, I don’t know if you can help check my account and send the last bank statements on the account please 🙏🏿 It’s very important so I can take the case to court so I can properly paid

• 
  Gemma H (@gem_gem14) reported 11 minutes ago

  @AskNationwide I have switched my bank over to you fully and still have no option setting up biometrics to remove card reader. Be coming an issue as can’t send my teenager funds if needed. How long after switching will this take to be an option?

• 
  Frazer Grant (@financefraz) reported 17 minutes ago

  @AshDavidsonUK @AskNationwide Thats awful!! did you complain?

• 
  Tom Morgan (@twmorgan11) reported 18 minutes ago

  Some absolute golden UX fails from @AskNationwide trying to report a lost card. 1) 'Please have your credit card to hand to report your lost card'. 2) 'Please insert your card into your card reader to report your lost card. Don't have a card reader? No problem.'

• 
  the pompey pope (@thePompeyPope) reported 19 minutes ago

  @AskNationwide What's the point? It won't change anything. It would have been quicker to drive to my local branch where I could speak to someone face to face. Nationwide customer service was good years ago. Do I want to open an account with a bank that is so difficult to contact? You guess.....

• 
  ESC Matt UK 🇬🇧 (@ESCMattUK) reported 20 minutes ago

  @AskNationwide I’ve been trying to move my money from my current account to my savings account for several days but the app keeps refusing to allow me to do it. Please help