Nationwide status: access issues and outage reports

Problems in the last 24 hours in Bridlington, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Bridlington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Bridlington, England

Latest outage, problems and issue reports in Bridlington and nearby locations:

• 
  Sir Nigel of Brid (aka Bridnidge) (@NigelCharlton) reported 51 minutes ago from Bridlington, England

  @AskNationwide Good evening. Been on hold for almost half an hour now. I appreciate you’re sorry for the delay and that you will be happy to help me when the call is answered. However, do we have any idea when this is likely to happen?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  krupal (@krupalb) reported 4 minutes ago

  Very concerned by @AskNationwide handling of my account. Very disappointed with Nationwide. A payment was blocked, no clear reason was given, and my online access was restricted. Because my phone is also locked due to a work-profile issue, I’m left unable to access my banking...

• 
  Georgina Grimwood (@_GeorginaMG) reported 5 minutes ago

  Hey @AskNationwide , this new “push notification” instead of payment due text message is useless and no way near as effective. Fix it please.

• 
  Ethan (@ethanms10) reported 5 minutes ago

  @AskNationwide is your triple access isa likely to return?

• 
  Mark (@MARKAFN) reported 6 minutes ago

  @AskNationwide when a Fix rate bond has matured and if it is left to turn into an instant access maturity bond account can I then just add money to it and treat it like a normal savings account?

• 
  fiona brown (@fionab2367) reported 9 minutes ago

  @eugenereid @AskNationwide Been a long life customer as well and cannot fault the service provided

• 
  Karl Dyer (@KarlDyer15) reported 10 minutes ago

  What the hell has happened @AskNationwide you used to be the best place to bank with good customer service, you’ve now just closed my ISA with no further deposits being allowed 🤯

• 
  Carl (@uncle_carl1) reported 13 minutes ago

  @AskNationwide So far your online service has required me to log in five times in ten minutes, won't allow me to convert my account and has a broken link to the page where I'm supposed to be able to . Online chat has no-one available either. Best possible service? Really?

• 
  Sheridan Birtwistle (@twwooer) reported 14 minutes ago

  @AskNationwide UK National Cyber Security Centre recommends passkeys. Nationwide does not appear to have issued a statement about why it does not use them for banking. As your customer I would like a statement please about when you will adopt passkeys

• 
  Chris Mollett (@CPFCmollett) reported 16 minutes ago

  @AskNationwide I have recently started getting statements for an ISA account however I was under the impression that I closed down all accounts with yourselves a long time ago. Your AI assistant is asking me to log in to online banking to receive help but I don’t have it to do so

• 
  Diana Kimpton (@dianakimpton) reported 20 minutes ago

  @AskNationwide I’ve already called. That’s why I know there really is a problem. You aren’t doing anything to warn customers about it so I thought I’d do it myself.