Nationwide status: access issues and outage reports

Problems in the last 24 hours in Garstang, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Garstang, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Garstang, England

Latest outage, problems and issue reports in Garstang and nearby locations:

• 
  EnchantedMagick (@Playtime8978) reported 3 minutes ago from Blackpool, England

  @AskNationwide @JadeJenkins_xo That’s been and gone. It’s tiresome. We need to be able,to,but groceries, get petrol to get to my medical appointment today, let alone the fact it’s NYE, is there going to be regular issues, twice in less than two weeks is shocking,

• 
  EnchantedMagick (@Playtime8978) reported 28 minutes ago from Blackpool, England

  @AskNationwide @j_cassin12 Short delay? Like it was before Christmas when we were left without money with no updates, no indication of what was going on, no explanation of what actually happened, and now a just over a week later you have issues again?

• 
  EnchantedMagick (@Playtime8978) reported 39 minutes ago from Blackpool, England

  @AskNationwide @independencekat Are you all bots as the same response to every query is downright insulting, folk are already more than aware of your shambolic incompetence we do not need telling, folk are asking for help

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  sam (@hunting_sam) reported 9 minutes ago

  @AskNationwide I’ve just tried the call centre to sort an issue. I was verified & then the bot said “Due to unforeseen circumstances your call cannot be taken right now” - I need to speak to someone but can't get through.

• 
  Sheridan Birtwistle (@twwooer) reported 12 minutes ago

  @AskNationwide UK National Cyber Security Centre recommends passkeys. Nationwide does not appear to have issued a statement about why it does not use them for banking. As your customer I would like a statement please about when you will adopt passkeys

• 
  daisy macvicar (@daisy_macvicar) reported 17 minutes ago

  @AskNationwide I’ve tried phoning and been hung up on as it says I’m not registered to telephone banking. I need to access my account as I’ve got payments I need to make. The card that says I need to put in to the card reader isn’t my card.

• 
  SkhTrains (P) (@SkhTrains) reported 17 minutes ago

  @MichaelFra89678 @AskNationwide Used to be able to get it with just a current account, now it's either a mortgage or savings. @AskNationwide have let themselves down over this. Basically saying you're only worthy of a thank you if you're well off. Rest of us mean nothing to them.

• 
  James Eglinton (@RealEggy2023) reported 17 minutes ago

  @MichaelFra89678 @AskNationwide Why would they reward someone who just has an account and pays no money in? You are not a good customer for them. Otherwise the whole country would open one to get the free £100.

• 
  John Nation (@JohnCJNation) reported 20 minutes ago

  @AskNationwide there appears to be a problem logging on requesting a text message? The card reader access is working.

• 
  Chris (@Sparky2504) reported 22 minutes ago

  Hi @AskNationwide The app isn’t working for me either! It hasn’t been working since last night. Keeps saying “Something went wrong”. I have restarted the app and also uninstalled and reinstalled it. Still doesn’t work.

• 
  Jordan (@JordanPostingX) reported 24 minutes ago

  @AskNationwide It was a simple query. Some people can't even do simple tasks. Quit your job and let someone else do it that actually wants to help customers. I don't need to call up and give my blood group, star sign, favourite colour etc for you to tell me whether you use 1st or 2nd class mail

• 
  Josie Bishop (@Josiry71) reported 24 minutes ago

  @AskNationwide I don't know when I have had such rude disrespectful service trying to help my elderly friend as I have had from your support service

• 
  😈 Angry Goblin ن (@angry_goblin) reported 25 minutes ago

  @AskNationwide Thanks, I phoned Credit Card Services and they were able to help. 👍