Nationwide status: access issues and outage reports

Problems in the last 24 hours in Garstang, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Garstang, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Garstang, England

Latest outage, problems and issue reports in Garstang and nearby locations:

• 
  EnchantedMagick (@Playtime8978) reported 3 minutes ago from Blackpool, England

  @AskNationwide @independencekat Are you all bots as the same response to every query is downright insulting, folk are already more than aware of your shambolic incompetence we do not need telling, folk are asking for help

• 
  EnchantedMagick (@Playtime8978) reported 35 minutes ago from Blackpool, England

  @AskNationwide @j_cassin12 Short delay? Like it was before Christmas when we were left without money with no updates, no indication of what was going on, no explanation of what actually happened, and now a just over a week later you have issues again?

• 
  EnchantedMagick (@Playtime8978) reported 51 minutes ago from Blackpool, England

  @AskNationwide @JadeJenkins_xo That’s been and gone. It’s tiresome. We need to be able,to,but groceries, get petrol to get to my medical appointment today, let alone the fact it’s NYE, is there going to be regular issues, twice in less than two weeks is shocking,

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🌍🌳🐟🙉Ady🤔 (@AdyG28) reported 8 minutes ago

  @AskNationwide I opened a triple access ISA last October which started at 4%, now it's been reduced to 3.3%. Meanwhile in the app you're offering new triple access ISA deals at 4%. Why have you reduced my current one, while offering new deals at the higher rate mine started at?

• 
  Chris Mollett (@CPFCmollett) reported 15 minutes ago

  @AskNationwide I have recently started getting statements for an ISA account however I was under the impression that I closed down all accounts with yourselves a long time ago. Your AI assistant is asking me to log in to online banking to receive help but I don’t have it to do so

• 
  William Cardale (@WCardale6746) reported 16 minutes ago

  @AskNationwide Hello, I tried to visit your stevenage branch recently in the afternoon and the atms were both switched off and the branch had shut early. Please could you let know if the atms were switched off due to issues as it was an inconvenience to me

• 
  @LW89Pics (@LW89pics) reported 22 minutes ago

  Well done @AskNationwide for having a terrible online banking system that's stopping me from sorting out my finances. Whoever designs these things are sadistic.

• 
  Ron Winn (@RonsRant) reported 23 minutes ago

  @AskNationwide A simple question [no personal details] AskNationwide & I have. You want AI to help me. Is it capable? The answer is Yes or No. A techical question which AI is unlikely to be capable of answering.

• 
  Auntie Carol (@CarolKetchley) reported 23 minutes ago

  @GuruGryff @AskNationwide Martin Lewis always recommends First Direct for their customer service.

• 
  James Mesney (@j_mesney) reported 24 minutes ago

  @AskNationwide what the heck is going on? Your phone customer support drops calls claiming a “technical issue”. The banking app’s chat is in a death loop and isn’t working. The banking app isn’t showing details like standing orders. ETA for fixes? There’s no way to contact you.

• 
  Wayne Robertson (@2024Wayne) reported 24 minutes ago

  @AskNationwide can someone at nationwide help me get the money returned from my old closed account back to the Zopa account it was sent from the bank chat team were inconsistent and unhelpful over the last 2 weeks getting desperate now

• 
  John Williams (@PopeJohno1) reported 25 minutes ago

  @AskNationwide Mycard a valid card payment to Dominoes was declined why Yes I have the money in my account Now fix it Now & 2 pizzas meaty

• 
  Carl (@uncle_carl1) reported 25 minutes ago

  @AskNationwide So far your online service has required me to log in five times in ten minutes, won't allow me to convert my account and has a broken link to the page where I'm supposed to be able to . Online chat has no-one available either. Best possible service? Really?