Nationwide status: access issues and outage reports

Problems in the last 24 hours in Folkestone, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Folkestone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Folkestone, England

Latest outage, problems and issue reports in Folkestone and nearby locations:

• 
  H (@HHobbs97) reported 20 minutes ago from Folkestone, England

  Maybe if @AskNationwide actually told its members what the issues are being caused by instead of providing the same copy paste answer, people would be a lot more understanding.

• 
  Christina Bridge-The Gastronomes (@thegastronomes) reported 30 minutes ago from Folkestone, England

  @AskNationwide Im.not DMing you anything.but I can quite happily post the incompetent and rude reply from your head of customer engagement.your press office cant be bothered to reply. So I'll.just post it here. I'm a Journalist dear.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark Sowton (@SowtonMark) reported 6 minutes ago

  @AskNationwide How do I find out if you have blocked a genuine website after a previous hacking. I am NOT calling Customer Services.

• 
  Jordan (@jbtrance) reported 8 minutes ago

  @AskNationwide I've tired calling the bank now 3 times today and everytime I've got through they can't hear me... I know it's not the phone as I've used 3 different phones. Is there a problem on your end ?

• 
  Gary (@garytweeter) reported 10 minutes ago

  @AskNationwide @terryzimbo Customer for 23 years with mortgage and 2 X savings accounts, won't get a thing. Fairer share my arse.

• 
  bells (@AnnaMercer17901) reported 11 minutes ago

  @AskNationwide great bank put £80 in my account with your card machine and taken it off me not great as a your online help was shocking

• 
  Tango5 (@Tango5_sec) reported 12 minutes ago

  @SamaraAngelxoxo @AskNationwide Having the same issue 😩

• 
  Jordan (@JordanPostingX) reported 13 minutes ago

  @AskNationwide It was a simple query. Some people can't even do simple tasks. Quit your job and let someone else do it that actually wants to help customers. I don't need to call up and give my blood group, star sign, favourite colour etc for you to tell me whether you use 1st or 2nd class mail

• 
  daisy macvicar (@daisy_macvicar) reported 15 minutes ago

  @AskNationwide I’ve tried phoning and been hung up on as it says I’m not registered to telephone banking. I need to access my account as I’ve got payments I need to make. The card that says I need to put in to the card reader isn’t my card.

• 
  Karen Fage (@kazzafage) reported 19 minutes ago

  @AskNationwide so just about to apply for a 0% cc from @Virgin only to find I can’t do that as you now own them! Another kick in the teeth for @AskNationwide customers & you’re supposed to be customer friendly! 😡

• 
  Holly 🇺🇦 (@HoZiegler) reported 19 minutes ago

  @AskNationwide when will the faster payments card reader issue be fixed ?

• 
  Ash Davidson (@AshDavidsonUK) reported 19 minutes ago

  @financefraz @AskNationwide Its a shame @AskNationwide are poor at managing customers though. I was with them 30 years (Nana opened it) and when I went for a mortgage (already had one for 7 years). My DIP was rejected 'due to a technical error' I got a in person appointment for it to be rejected again due to the same error. 2X hard searches on my credit score. Got a better mortgage elsewhere in the end.