Nationwide

Is Nationwide down in Exeter, Devon, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Exeter, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Exeter and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Exeter, Devon, England 01/23/2026 14:00

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (28%)

    Website (28%)

  3. Login (20%)

    Login (20%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • albaugh_er Eleanor Not My PM Do you know what Pacing means? (@albaugh_er) reported

    Well don’t try to use the Nationwide switch service. Emails that their own guidance says are spam, no accountability, hours on the phone and after 13 days still no switch. IT terrible, communication abysmal. Worse than useless. @AskNationwide

  • JosiePixie Anna M (@JosiePixie) reported

    @AskNationwide Yes it’s a mortgage application. They don’t give updates. They just ask for more info then reset SLA clock to 5 days. They wait another 5 days then ask for more info and reset SLA clock again. The latest SLA clock reset is for an IT fault! Nobody willing to help there?

  • JaneMeneely JaneMeneely (@JaneMeneely) reported

    @AskNationwide It appears to be working now. It let me log out & then log in again…fingers crossed!

  • Tommay96 Tom (@Tommay96) reported

    @AskNationwide if I order a replacement credit card as the Contactless seems to have stopped working will it have the same number?

  • JosiePixie Anna M (@JosiePixie) reported

    @AskNationwide completely holding up my house chain, putting me under so much unnecessary stress. Absolutely no compassion from your advisors on the phone about it. Shocking customer service. I thought you were supposed to be the helpful bank for the people

  • anthonytdlloyd Anthony Lloyd (@anthonytdlloyd) reported

    @AskNationwide can't log into the app says we're experiencing technical problem

  • kathf19 Kath Frodsham 💙 (@kathf19) reported

    @AskNationwide I have sent a DM , hoping someone can actually help get this resolved!

  • AlistairRatcli4 Alistair Ratcliffe (@AlistairRatcli4) reported

    @AskNationwide hi anyone had any luck with a compliant, I keep getting fobbed off by customer service

  • KEERS25 David Keers (@KEERS25) reported

    @AskNationwide Hey, me again 👋🏻 I am unfortunately still getting the same issue 😞

  • ThatDaveW David Wooldridge (@ThatDaveW) reported from Worcestershire, England

    Wow! @AskNationwide your phone customer service is completely unacceptable.