Nationwide status: access issues and outage reports

Problems in the last 24 hours in Exeter, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Exeter, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Exeter, England

The most recent Nationwide outage reports came from the following cities: Exeter.

City	Problem Type	Report Time
Exeter	Login	28 days ago
Exmouth	Mobile App	11 months ago

Community Discussion

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Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  #Dalekphobia a.k.a. #anti_Dalek_hatred tsar (@bindon) reported 7 minutes ago

  @AskNationwide The "new look" on the customer web portal is atrocious. You must create an option to keep the previous format permanently! I would switch banks, but I've been a customer for 40 years. Hopefully you will get over whatever it is ur design team are going thru & go back to how it was

• 
  louise 🍃 (@louise_crossing) reported 8 minutes ago

  @AskNationwide not happy with your service. Was told my switch was successful and account will be credited as was all criteria done and ive had someone say opposite and go back and say no longer valid. You advertised it till the 4th march so any application before should be fine

• 
  Barbara Rogers (@Barbarasreps) reported 11 minutes ago

  @AskNationwide Did you have a problem on Friday making payments or posting payments to accounts?

• 
  Wayne Robertson (@2024Wayne) reported 12 minutes ago

  @MartinSLewis @Zopa @AskNationwide Hi Martin, help required CAB no one available to help, complaints in with both Zopa and nationwide but they are both passing the buck. Zopa sent Nationwide money via Zap, the money was to an old nationwide account which is closed. I was told the

• 
  Professor Adam Taylor (@Adatomy) reported 13 minutes ago

  In germany and cant use #visa cards to pay due to system failure. Not sure what thats about but thankfully had a small amount of cash or would be washing dishes. Waiter tells me its "europe-wide" issue? @AskNationwide any idea if this is a wider system issue or me specific 🤔

• 
  Karen (@mooramana) reported 13 minutes ago

  @GuruGryff @AskNationwide First Direct! Been with them since inception. Never had a problem always available always helpful

• 
  KatStone (@stone_kat1123) reported 15 minutes ago

  @DebiEvansMatron @AskNationwide shocking we moved to Nationwide due to a load of **** at HSBC If we encounter any issues we will move again Where do you recommend?

• 
  Gillian Perris (@GillianPerris) reported 17 minutes ago

  @AskNationwide I've been on hold on the phone for an hour and on hold with a chat bot for 30 mins who then cut me off and still no answer to my question. Poor customer services. Any ideas how I can speak to a real person to answer my simple question?

• 
  sharlea’s ego told her to. (@perriepunchline) reported 21 minutes ago

  @AskNationwide Hi, I’m trying to make a BACS payment to someone new and it keeps saying there’s a technical problem.

• 
  Frop (@Frop655707) reported 23 minutes ago

  @AskNationwide the only delay I get is that Nationwide no longer has any chat available on the website or in the app.