Nationwide status: access issues and outage reports

Problems in the last 24 hours in Dunkeswell, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Dunkeswell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Laughlin (@easylec) reported 5 minutes ago

  @AskNationwide Great new offer for fixed rate bond for existing customers. Is this offer available in an isa? This would help your loyal customers save paying tax on hard earned cash savings.

• 
  Gary Gadsden (@OfGadsden) reported 6 minutes ago

  @AskNationwide This year I've been excluded from your fair share scheme even though I have a current account & savings with you. Not overly bothered about the £100 it's the lack of respect 4 along time customer. I have spoken to someone & technically I don't meet the criteria as

• 
  ESC Matt UK 🇬🇧 (@ESCMattUK) reported 7 minutes ago

  @AskNationwide I’ve been trying to move my money from my current account to my savings account for several days but the app keeps refusing to allow me to do it. Please help

• 
  Neil Jeffares (@neiljeffares) reported 11 minutes ago

  @AskNationwide Just had the most frustrating experience with your chat system. Extremely slow. After 25 minutes explaining simple question you simply cut me off. All because you have a daft system requiring me to have a card reader to close my account with you

• 
  Big D 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺🇪🇺🏴‍☠️ (@Dmw84) reported 12 minutes ago

  @AskNationwide why am I now being prompted to use my card to transfer from my nationwide account to another of my accounts ive sent money to for years, with no issue? It doesn't make sense, and is incredibly frustrating.

• 
  Diana Kimpton (@dianakimpton) reported 14 minutes ago

  @AskNationwide I’ve already called. That’s why I know there really is a problem. You aren’t doing anything to warn customers about it so I thought I’d do it myself.

• 
  Eda Gumush (@cicekeda73) reported 14 minutes ago

  @AskNationwide are your online services not working? Your status says normal but I’m having trouble transferring money into accounts from one account into another? Please help

• 
  Premier League tour (@IAmtheRedeemer) reported 14 minutes ago

  The new update for the @AskNationwide app is so useful. Being able to view your PIN and card details inside the app is a massive help.

• 
  Chris Mollett (@CPFCmollett) reported 15 minutes ago

  @AskNationwide I have recently started getting statements for an ISA account however I was under the impression that I closed down all accounts with yourselves a long time ago. Your AI assistant is asking me to log in to online banking to receive help but I don’t have it to do so

• 
  Tom Morgan (@twmorgan11) reported 16 minutes ago

  @AskNationwide No problem I'm sorted speaking to your agent now – but you should have a look at that in your app UX, as it's completely bonkers to ask a user to insert the lost card to replace their lost card