Nationwide

Is Nationwide down in Diss, Norfolk, England?

Some problems detected

Users are reporting problems related to: login, mobile app and website.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Diss, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Diss and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Diss, Norfolk, England 04/01/2026 11:30

April 01: Problems at Nationwide

Nationwide is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Login (29%)

    Login (29%)

  2. Mobile App (29%)

    Mobile App (29%)

  3. Website (23%)

    Website (23%)

  4. Transactions (11%)

    Transactions (11%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Diss, England

Latest outage, problems and issue reports in Diss and nearby locations:

  • JanDuchess Jan Cockburn (@JanDuchess) reported from Attleborough, England

    @AskNationwide any problems with services this morning? Trying to make a transfer and says unable to, try later....

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • mickhump Mick Humphries 🔶 🇪🇺 🇬🇧🇫🇰 (@mickhump) reported

    @AskNationwide @nomoneyforbeer Yes you have received reports. I have the same problem and have reported it. Perhaps you should forward this thread to Joe Garner so he can speak to someone and maybe the members will get some action on an issue that has been going on for over a year 😡

  • AliceCAshcroft Alice Ashcroft (@AliceCAshcroft) reported

    @AskNationwide Hi there - thanks for the prompt response. But this is another problem I have: I cannot recall any of my login details. How do I go about retrieving my account?

  • ArosaDays21 ArosaDays21 (@ArosaDays21) reported

    @TSB Absolute disgrace from @TSB and looking like I will be returning to @AskNationwide within days. Been suffering for days and still periodically suffering with no service. Sort it out !!!!!!!!!!!!!!!!!!!!!!!!!!!

  • js86100625 js (@js86100625) reported

    @AskNationwide Your mobile app keeps crashing. It has been doing so ever since I joined the bank. Never had problems with the Halifax app and I regret switching now. From an exasperated customer, FIX YOUR BLUDDY APP!!!! How difficult can it be???

  • GB_DaveAnt Dave Anthony (@GB_DaveAnt) reported

    @AskNationwide Nope, website Won't let me in at all. I'll call...

  • EmmaEdgarr Emma Edgar (@EmmaEdgarr) reported

    @AskNationwide I’ve tried both different device and browser history and still coming up the same error message that there is a problem with your current account application system

  • mwatt48605570 m watt (@mwatt48605570) reported

    @AskNationwide Hi, I’ve tried to check some payments from 2018 but app tells me I can only o back 18 months. How do I access the pdfs mentioned in the banking app? Thanks

  • js86100625 js (@js86100625) reported

    @AskNationwide Oh really?? I have been having to delete and re-install the app every few days as it keeps crashing. Fobbing off and giving your customers the runaround instead of spending a few quid to fix the bluddy thing is not good customer care.

  • ChrisT64551715 Chris T (@ChrisT64551715) reported

    @AskNationwide do you have facilities to help if an account holder becomes housebound?

  • SportsFanGB1 ! (@SportsFanGB1) reported

    @AskNationwide hi, I need a statement to show proof of address and it’s impossible to sort via the app…. Can’t even locate one to screenshot. Do I need to visit a branch. ? Or can I request one is posted to me at my registered address?