Nationwide

Is Nationwide down in Cranbrook, Kent, England?

Some problems detected

Users are reporting problems related to: mobile app, website and login.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cranbrook, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cranbrook, Kent, England 12/15/2025 00:00

December 14: Problems at Nationwide

Nationwide is having issues since 04:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Website (24%)

    Website (24%)

  3. Login (16%)

    Login (16%)

  4. Transactions (12%)

    Transactions (12%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Cranbrook, England

Latest outage, problems and issue reports in Cranbrook and nearby locations:

  • colin12269 Colin Evans (@colin12269) reported from Sutton Valence, England

    Hi @AskNationwide I have a question for you. How can you charge an existing customer a £999 fee to re-fix the term of their mortgage when @Barclays do it for £35 at a lower %age rate and Leeds don't charge a fee at all? Both with better rates than you. Why should we stay?

  • colin12269 Colin Evans (@colin12269) reported from Sutton Valence, England

    @AskNationwide Yes, yes I have. Not sure I'll be signing up with you for a new fixed term when this one expires next month. Really not feeling valued as a customer.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • TheRealSJR Stewart Rogers (@TheRealSJR) reported

    If I were in a life/death situation while traveling, @AskNationwide would let me die. App is ancient, the dependence on the card reader is insane, no way to call me quickly on a non-UK no. as I can't call them, no way to login to the site without my UK SIM. 24 hours wait to call!

  • danny___green Danny Green (@danny___green) reported

    @012pip @AskNationwide Hi Phillip…. very random, but did you find the outcome of this please? I’m having the same issue now!

  • numbers_crypto I Was Once Funny (@numbers_crypto) reported

    @AqauticAuroras @AskNationwide Funny story. There was this kid in our school years ago that was a horrid little ****, nasty to everyone he met. One day he was travelling with his father when they had a car accident, It left him with a horrific facial scar.

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • GarySoutham Gary Southam (@GarySoutham) reported

    @AskNationwide hi, how do I access a statement from about 2 years ago?

  • SportingNest Sporting Nest 🇸🇴 (@SportingNest) reported

    @AskNationwide as I have clearly been misled and not got the service I require. Can you tell me how that is possible please?

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • _Mitchell02_ Mitchell_ (@_Mitchell02_) reported

    @AskNationwide Hello Nationwide, I was in the process of making a savings account and i was logging into my account for the first time when it asked me for my customer number and DOB. When i entered my DOB it said it didnt match, Is there any way to fix this ?

  • danhardaker danhardaker (@danhardaker) reported

    If there’s an Adam Palmer who is a customer of @AskNationwide and lost his wallet in Peschiera del Garda, it’s now at the police station.

  • LloydLoyalist Loyalist Lloyd (@LloydLoyalist) reported

    @Dave070386 @AskNationwide thats awful dave what sort off stuff did they say