Nationwide

Is Nationwide down in Cranbrook, Kent, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cranbrook, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cranbrook, Kent, England 01/02/2026 10:15

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (24%)

    Website (24%)

  3. Login (18%)

    Login (18%)

  4. Transactions (14%)

    Transactions (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Cranbrook, England

Latest outage, problems and issue reports in Cranbrook and nearby locations:

  • mulberryjane penelope shitstop .. 🇪🇺💙❤️🐟 🏳️‍🌈😤 (@mulberryjane) reported from Tonbridge, England

    @AskNationwide Leaving your customers open to identity theft …. You’re calling people out of the blue ! Really poor practice. And nothing on your website to allow people to check it’s your team either.

  • colin12269 Colin Evans (@colin12269) reported from Sutton Valence, England

    Hi @AskNationwide I have a question for you. How can you charge an existing customer a £999 fee to re-fix the term of their mortgage when @Barclays do it for £35 at a lower %age rate and Leeds don't charge a fee at all? Both with better rates than you. Why should we stay?

  • colin12269 Colin Evans (@colin12269) reported from Sutton Valence, England

    @AskNationwide Yes, yes I have. Not sure I'll be signing up with you for a new fixed term when this one expires next month. Really not feeling valued as a customer.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • MelissaCroucher Mel (@MelissaCroucher) reported

    @AskNationwide how do I access more than 15 months of transactions on my ISA account? I am missing a large sum of money and would like to know when it was taken out/moved but can only go up to May 2021 which is no good

  • JCF_0307 JCF (@JCF_0307) reported

    @AskNationwide Can you tell me if there are issues with your online banking please? I've tried logging in from two separate laptops, but after entering the passnumber it just hangs and nothing happens. Urgently need to do some online banking! Help! #nationwide

  • JamesMcKelvie12 James McKelvie (@JamesMcKelvie12) reported

    Still unable to contact @AskNationwide. I tried again yesterday afternoon, and the number was not taking calls. I was advised that the only way to contact them was by post. This level of customer service is atrocious.

  • JGM_OD Joseph O'Donnell (@JGM_OD) reported

    @AskNationwide Any issues with payments at the moment? I've made two transfers approx 1hr ago. They have not yet been received, which is normally completed within a minute. Thanks

  • ELSL96 ELS96 (@ELSL96) reported

    @AskNationwide Are you having problems again with payments? Made payment to my Nationwide account from another account earlier, via online banking, and it's still not went through.

  • RobertHM75 Robert Martin (@RobertHM75) reported

    @AskNationwide Sadly had to raise a formal complaint with @AskNationwide as the person I'm currently on the phone to gives me every reason why he can't progress my issue & NO suggestion as to how to move forward. Not in line with #mutual ethos or #TCF principles. Am asking for help that is all

  • mumto3teens 2bostons (@mumto3teens) reported

    @AskNationwide a query. You’ve quoted a price for renewal of my buildings and contents insurance but when I’ve done a new quote as a potential new customer, it comes out at quite a bit less. Thought this was against FCA rules? Loyalty premium?

  • Jarasguitar Mike Pearce #GTTO 🌹💙🏳️‍🌈 (@Jarasguitar) reported

    @AskNationwide Hi, are the phone lines to customer services down? I've been waiting over 20 minutes now.

  • jdaviescoates Josef Davies-Coates (@jdaviescoates) reported

    hello @haymarketbooks for some reason I am unable to use any of my Nationwide cards on your website! I've spoken to @AskNationwide and they assure me the problem is at your end so I suggest you look into that. In the end I used my disposable virtual @RevolutApp card instead.

  • GrumpyOldLady18 Grumpy Old Lady 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@GrumpyOldLady18) reported

    @AskNationwide My card reader isn’t working