Nationwide

Is Nationwide down in Cranbrook, Kent, England?

Some problems detected

Users are reporting problems related to: mobile app, website and login.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cranbrook, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cranbrook, Kent, England 12/12/2025 03:40

December 12: Problems at Nationwide

Nationwide is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (36%)

    Mobile App (36%)

  2. Website (22%)

    Website (22%)

  3. Login (19%)

    Login (19%)

  4. Transactions (14%)

    Transactions (14%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (3%)

    Withdrawals (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Cranbrook, England

Latest outage, problems and issue reports in Cranbrook and nearby locations:

  • colin12269 Colin Evans (@colin12269) reported from Sutton Valence, England

    @AskNationwide Yes, yes I have. Not sure I'll be signing up with you for a new fixed term when this one expires next month. Really not feeling valued as a customer.

  • mulberryjane penelope shitstop .. 🇪🇺💙❤️🐟 🏳️‍🌈😤 (@mulberryjane) reported from Tonbridge, England

    @AskNationwide Leaving your customers open to identity theft …. You’re calling people out of the blue ! Really poor practice. And nothing on your website to allow people to check it’s your team either.

  • mulberryjane penelope shitstop .. 🇪🇺💙❤️🐟 🏳️‍🌈😤 (@mulberryjane) reported from Tonbridge, England

    @AskNationwide Thanks. I’ve already logged via the online chat service. In an ironic twist they will apparently call me in 3-5 days. I imagine unless I answer their security questions the conversation might be quite short …

  • colin12269 Colin Evans (@colin12269) reported from Sutton Valence, England

    Hi @AskNationwide I have a question for you. How can you charge an existing customer a £999 fee to re-fix the term of their mortgage when @Barclays do it for £35 at a lower %age rate and Leeds don't charge a fee at all? Both with better rates than you. Why should we stay?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • FortemEducation Fortem Financial Management (@FortemEducation) reported

    More mortgage lenders announcing mortgage rate cuts today with @AskNationwide leading the way with First Time Buyer & Existing Customer Rates reducing..

  • SallyMi83941850 Sally Miller 💙 (@SallyMi83941850) reported

    @AskNationwide Just tried to do a bank transfer and couldn’t due to technical issues?

  • effy_b4 Effy Beezus (@effy_b4) reported

    @AskNationwide I lost it on 30th March and cancelled it through the app on that day. I was told I should get a new one within 5 working days

  • hazeralph Hazel Ralph (@hazeralph) reported

    @AskNationwide currently not receiving SMS to enable me online access. am overseas. It is not my issue as have received multiple other SMS today. Pls help 🙏

  • AndrewG37241723 Andrew Griffiths (@AndrewG37241723) reported

    @AskNationwide Understand the consequences of any help offered.

  • ComputeExpress James Tide (@ComputeExpress) reported

    @AskNationwide why do you pay such a poor interest rate on savings but do your upmost to help people with mortgages?

  • TKoppite TheGreatKoppite (@TKoppite) reported

    Just had a DM from these idiots at @AskNationwide who passed on my details to the same complaint team who are causing the problem despite my specifically stating I need a response from Litigation and Term Expire Team, not Complaint dpt. I don't need another email from the same

  • donnahaskett donna haskett (@donnahaskett) reported

    @AskNationwide hi had a notification on app to say 5% cashback had been paid but it hasn't gone in to any of my accounts? Seems a few ppl have had this issue looking at tweets

  • paulwill70 Paul T Williams (@paulwill70) reported

    @AskNationwide I have paid 126 monthly credit card payments without issue. I had an accident missed 2 and you put my account onto the parasites that are Moorcroft. I call you and offer to make full payment and you refuse WTF??

  • TKoppite TheGreatKoppite (@TKoppite) reported

    Team there. It's so frustrating but if @AskNationwide want a fight they have got one. I am not going to be bullied by them or anyone else. Prayer and some love might help. 🙏 Cheers. Will update tomorrow. 💖