Nationwide

Is Nationwide down in Cranbrook, Kent, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cranbrook, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cranbrook, Kent, England 12/25/2025 20:05

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (24%)

    Website (24%)

  3. Login (18%)

    Login (18%)

  4. Transactions (14%)

    Transactions (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Cranbrook, England

Latest outage, problems and issue reports in Cranbrook and nearby locations:

  • mulberryjane penelope shitstop .. 🇪🇺💙❤️🐟 🏳️‍🌈😤 (@mulberryjane) reported from Tonbridge, England

    @AskNationwide Leaving your customers open to identity theft …. You’re calling people out of the blue ! Really poor practice. And nothing on your website to allow people to check it’s your team either.

  • colin12269 Colin Evans (@colin12269) reported from Sutton Valence, England

    @AskNationwide Yes, yes I have. Not sure I'll be signing up with you for a new fixed term when this one expires next month. Really not feeling valued as a customer.

  • mulberryjane penelope shitstop .. 🇪🇺💙❤️🐟 🏳️‍🌈😤 (@mulberryjane) reported from Tonbridge, England

    @AskNationwide Thanks. I’ve already logged via the online chat service. In an ironic twist they will apparently call me in 3-5 days. I imagine unless I answer their security questions the conversation might be quite short …

  • colin12269 Colin Evans (@colin12269) reported from Sutton Valence, England

    Hi @AskNationwide I have a question for you. How can you charge an existing customer a £999 fee to re-fix the term of their mortgage when @Barclays do it for £35 at a lower %age rate and Leeds don't charge a fee at all? Both with better rates than you. Why should we stay?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • auntyfaf81 Jennifer (@auntyfaf81) reported

    @AskNationwide just wanted to say what great customer service I received from Jared who works at your Golden Square branch in Warrington, when I had unknown transactions on my account. I have been in branch a few times this week in a panic and he has been a legend!

  • liquidaria Hev (@liquidaria) reported

    @AskNationwide why aren’t incoming payments showing in the accts is the service down ??

  • thrivingn NV (@thrivingn) reported

    @AskNationwide I'm trying to login to online, but need to register my mobile number first apparently - so that dept :)

  • malgpz900 Malcolm Dixon (@malgpz900) reported

    @AskNationwide Thanks Hannah. I've checked,no updates available on my phone. It's running Android 7. It's strange as everything was working OK up to a couple of weeks ago, and strange that one flex account is still OK, the other two are not showing any activity.

  • Bluelion2007 Blue and Shots (@Bluelion2007) reported

    @AskNationwide Fantastic service from the lovely lady on the customer service desk at your Richmond branch. A real credit to your company. Would you pass on my gratitude

  • MaryAnnFinlay9 Mary Ann Finlay (@MaryAnnFinlay9) reported

    @AskNationwide can anyone please help me with the holiday insurance I have with you I had my holiday cancelled by the travel agent and need to get a refund

  • sammyanne24 Sam G (@sammyanne24) reported

    @AskNationwide 🚨🚨Please Help🚨🚨 I’ve cancelled a direct debit a few hours ago and have no idea how to bring it back. Can it be reinstated if I visit a branch?

  • SoundSpeedUK Joe Harris (@SoundSpeedUK) reported

    @AskNationwide That's fine but it doesn't work. Just reinstalled both apps and the problem persists.

  • markmcan Mark McAndrew (@markmcan) reported

    @AskNationwide I can't locate the transaction, your app won't show statements. It says "sorry, we are experiencing a technical problem, please try again or view our service availability page for more info". (That page says everything is working normally, so not helpful...)

  • HelenMcC Helen McCarthy (@HelenMcC) reported

    @AskNationwide are there actually and phone lines open today?! Everything I read on Twitter, your website, paperwork, says lines are open this morning. Have rung 2 different numbers to be told “you’re closed”!!! Need to speak to someone ASAP. Thanks.