Nationwide status: access issues and outage reports

Problems in the last 24 hours in Cranbrook, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cranbrook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cranbrook, England

The most recent Nationwide outage reports came from the following cities: Winchelsea.

City	Problem Type	Report Time
Winchelsea	Transfer	13 days ago
Tonbridge	Website	2 months ago
Maidstone	Mobile App	8 months ago
Maidstone	Transactions	11 months ago
Maidstone	Website	11 months ago
Maidstone	Mobile App	2 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports Near Cranbrook, England

Latest outage, problems and issue reports in Cranbrook and nearby locations:

• 
  Colin Evans (@colin12269) reported 12 minutes ago from Sutton Valence, England

  Hi @AskNationwide I have a question for you. How can you charge an existing customer a £999 fee to re-fix the term of their mortgage when @Barclays do it for £35 at a lower %age rate and Leeds don't charge a fee at all? Both with better rates than you. Why should we stay?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lynn (@LynnPoole84) reported 5 minutes ago

  @AskNationwide is there any issues with the app?My current account and savings accounts have disappeared and have no access to them!Thanks

• 
  C (@bobbymiller129) reported 7 minutes ago

  @AskNationwide fixed mortgage deal ends March, have put a new deal in place via mortgage broker. Is there anyway of seeing if I could swap to a cheaper alternative between now and then? Just incase rates go down etc

• 
  Keith Hodgkin (@KeithHodgkin) reported 8 minutes ago from Manchester, England

  I’m really disappointed that @AskNationwide are withdrawing from the Paym service. Giving someone your mobile number instead of your bank account details to receive a payment is definitely a more secure way of doing things. Shame it was never widely promoted.

• 
  Mitch (@garthserg) reported 10 minutes ago

  @AskNationwide Yes able to log in again just seems to be an issue in the last couple of weeks when you move back and forth in the app that wasn't there before.

• 
  Jat Jeguar (@KaijuSitcom) reported 13 minutes ago

  Is the @AskNationwide website not working? When I click 'log in' nothing happens.

• 
  Jamie McIntyre (@_JamieMcIntyre) reported 17 minutes ago

  Disappointed in your customer service @AskNationwide - phoned (member for 35+ yrs) to request a form be posted to me as I couldn't print it & am 50 miles from a branch. With some reluctance your CSA agreed but over 2 weeks later - nothing. And I can't message you online any more!

• 
  Jat Jeguar (@KaijuSitcom) reported 18 minutes ago

  @AskNationwide It's working now, but only if I log in using the card reader.

• 
  Preston Kemp 🇪🇺 (@prestonkemp) reported 19 minutes ago

  @AskNationwide please can you confirm how to add someone to my sole FlexPlus account? Your website says we have to go to a branch as it can't be done by phone, but online chatbot says to call an 0345 number to do it. One of them is telling porkies!

• 
  DT (@Tuffers56) reported 22 minutes ago

  @AskNationwide You pulled my daughter’s mortgage due to drainage issue valuation surveyor says needs investigation. The problem is understood & money set aside in contract to deal with it. Land value alone x2 your loan - so secure. Yet you choose to ruin many people’s moves. 😡

• 
  DT (@Tuffers56) reported 24 minutes ago

  @mrburgundy1976 @AskNationwide NB that’s shocking customer service.