Nationwide status: access issues and outage reports

Problems in the last 24 hours in Cranbrook, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cranbrook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Cranbrook, England

Latest outage, problems and issue reports in Cranbrook and nearby locations:

• 
  penelope shitstop .. 🇪🇺💙❤️🐟 🏳️‍🌈😤 (@mulberryjane) reported 2 minutes ago from Tonbridge, England

  @AskNationwide Thanks. I’ve already logged via the online chat service. In an ironic twist they will apparently call me in 3-5 days. I imagine unless I answer their security questions the conversation might be quite short …

• 
  penelope shitstop .. 🇪🇺💙❤️🐟 🏳️‍🌈😤 (@mulberryjane) reported 20 minutes ago from Tonbridge, England

  @AskNationwide Leaving your customers open to identity theft …. You’re calling people out of the blue ! Really poor practice. And nothing on your website to allow people to check it’s your team either.

• 
  Colin Evans (@colin12269) reported 37 minutes ago from Sutton Valence, England

  Hi @AskNationwide I have a question for you. How can you charge an existing customer a £999 fee to re-fix the term of their mortgage when @Barclays do it for £35 at a lower %age rate and Leeds don't charge a fee at all? Both with better rates than you. Why should we stay?

• 
  Colin Evans (@colin12269) reported 41 minutes ago from Sutton Valence, England

  @AskNationwide Yes, yes I have. Not sure I'll be signing up with you for a new fixed term when this one expires next month. Really not feeling valued as a customer.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ash Davidson (@AshDavidsonUK) reported 2 minutes ago

  @financefraz @AskNationwide Its a shame @AskNationwide are poor at managing customers though. I was with them 30 years (Nana opened it) and when I went for a mortgage (already had one for 7 years). My DIP was rejected 'due to a technical error' I got a in person appointment for it to be rejected again due to the same error. 2X hard searches on my credit score. Got a better mortgage elsewhere in the end.

• 
  . (@RMcG1991) reported 2 minutes ago

  @AskNationwide New Customer opened account last week, can't set up a Payee because "you can't verify me" despite me having a card reader Now logged in today amd all my pending transactions are showing as pending and completed leaving me with over £300 missing. Whats going on? Terrible start

• 
  SECURE UK (mark coyle) (@SECUREUK2025) reported 4 minutes ago

  @marcusmark2019 very bad customer service then... disgusting behaviour from @AskNationwide

• 
  Z 💬 (@ZC1337) reported 5 minutes ago

  @AskNationwide why are your services down? I’m trying to pay my rent and you’re not available to take my call to assist me. Not helpful!

• 
  Chris Hicks (@hicks_chris) reported 8 minutes ago

  @AskNationwide how do you access your exclusive online bond after it’s been opened if you bank with Virgin and not nationwide?

• 
  Literate Cynic (@LiterateCynic) reported 11 minutes ago

  @AskNationwide Dreadful new website. Looks like it was designed for people who write with crayons!

• 
  Jordan (@jbtrance) reported 14 minutes ago

  @AskNationwide I've tired calling the bank now 3 times today and everytime I've got through they can't hear me... I know it's not the phone as I've used 3 different phones. Is there a problem on your end ?

• 
  Sarah B (@SarahB21171243) reported 15 minutes ago

  Six cash machines today,none are working only one that was said my @AskNationwide cash builder card could not be accepted,absolute joke

• 
  Barry O'Neill (@BCJONeill) reported 15 minutes ago

  @AskNationwide Your new look appears to be flawed. No way to specify a specific date range for transactions and then print ALL of them in a single document, which means no saving them as a PDF either. Please fix this before you do away with the old format. Unhappy customer.

• 
  bells (@AnnaMercer17901) reported 16 minutes ago

  @AskNationwide great bank put £80 in my account with your card machine and taken it off me not great as a your online help was shocking