Nationwide status: access issues and outage reports
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- Nationwide generated 0 outage signals in the last 24 hours around Cranbrook, including 0 direct reports.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Cranbrook, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cranbrook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Nationwide Issues Reports Near Cranbrook, England
Latest outage, problems and issue reports in Cranbrook and nearby locations:
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Colin Evans (@colin12269) reported from Sutton Valence, England@AskNationwide Yes, yes I have. Not sure I'll be signing up with you for a new fixed term when this one expires next month. Really not feeling valued as a customer.
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penelope shitstop .. πͺπΊπβ€οΈπ π³οΈβππ€ (@mulberryjane) reported from Tonbridge, England@AskNationwide Leaving your customers open to identity theft β¦. Youβre calling people out of the blue ! Really poor practice. And nothing on your website to allow people to check itβs your team either.
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penelope shitstop .. πͺπΊπβ€οΈπ π³οΈβππ€ (@mulberryjane) reported from Tonbridge, England@AskNationwide Thanks. Iβve already logged via the online chat service. In an ironic twist they will apparently call me in 3-5 days. I imagine unless I answer their security questions the conversation might be quite short β¦
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Colin Evans (@colin12269) reported from Sutton Valence, EnglandHi @AskNationwide I have a question for you. How can you charge an existing customer a Β£999 fee to re-fix the term of their mortgage when @Barclays do it for Β£35 at a lower %age rate and Leeds don't charge a fee at all? Both with better rates than you. Why should we stay?
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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the pompey pope (@thePompeyPope) reported@AskNationwide 35 mins into a web chat.Nothing so far except the answer to someone else's query. 27 mins into phone queue . Have some questions to be answered before I can start application for joint account. Perhaps I'll go elsewhere. Terrible service
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BigFatLion (@BigFatLion) reported@AskNationwide @SteveB2706 Terrible website now on a laptop. Only thing that saves it is the old version. Fully prepared to take you to the ombudsman for making banking inaccessible to dyslexics.
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Johnboy Scott π΄σ §σ ’σ ³σ £σ ΄σ Ώπ΄σ §σ ’σ ³σ £σ ΄σ Ώ (@Johnboy014) reported@AskNationwide SHOCKING customer service π‘π‘π‘π‘π‘π‘
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Alyson Leitch (@Geordiesbird) reported@AskNationwide She is not on the internet ,as she is 80. This is the reason I had to help her, as Iβve always done when she needs a new cheque book. Today my time was wasted Brendon was very belligerent and would NOT listen to me!
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Miguel Santos (@migsantox) reported@billyrjnaismith @AskNationwide actual humans in physical buildings solving account issues is wild. i usually just spend my time screaming at discord mods
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Jordan (@JordanPostingX) reported@AskNationwide No, I can't do that as your bank has a stupid policy where you need the bank card to access interentet banking. Your phone lines are also useless as it's a robot who keeps saying the same thing over and over. Really unhelpful response at a very stressful time.
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Tango5 (@Tango5_sec) reported@SamaraAngelxoxo @AskNationwide Having the same issue π©
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Rhys Foran (@rhysforan) reported@AskNationwide I canβt get access to my mortgage statement. Your app and website deny knowledge of me, yet you take a grand a month out of my bank accountβ¦ please can someone help
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Firetrapdiva (@ItsOnlyStubbsy) reported@AskNationwide That'd be great if you didn't delete people's accounts from the app & tell them to go in branch if they want money, but they're housebound & calling up gets you passed from department to department with no actual solution. We'll be moving banks as soon as this issue is resolved
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Alyson Leitch (@Geordiesbird) reported from Woking, England@AskNationwide rang today to help a lady who us hard of hearing navigate your switch board..she only wanted to request a new cheque book. Nightmare.. ended up with the call handler saying if he requested a new book the book she is using will be cancelled.28 minutes .no result!