Nationwide status: access issues and outage reports

Problems in the last 24 hours in Cranbrook, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cranbrook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Cranbrook, England

Latest outage, problems and issue reports in Cranbrook and nearby locations:

• 
  penelope shitstop .. 🇪🇺💙❤️🐟 🏳️‍🌈😤 (@mulberryjane) reported 33 minutes ago from Tonbridge, England

  @AskNationwide Leaving your customers open to identity theft …. You’re calling people out of the blue ! Really poor practice. And nothing on your website to allow people to check it’s your team either.

• 
  penelope shitstop .. 🇪🇺💙❤️🐟 🏳️‍🌈😤 (@mulberryjane) reported 36 minutes ago from Tonbridge, England

  @AskNationwide Thanks. I’ve already logged via the online chat service. In an ironic twist they will apparently call me in 3-5 days. I imagine unless I answer their security questions the conversation might be quite short …

• 
  Colin Evans (@colin12269) reported 48 minutes ago from Sutton Valence, England

  Hi @AskNationwide I have a question for you. How can you charge an existing customer a £999 fee to re-fix the term of their mortgage when @Barclays do it for £35 at a lower %age rate and Leeds don't charge a fee at all? Both with better rates than you. Why should we stay?

• 
  Colin Evans (@colin12269) reported 60 minutes ago from Sutton Valence, England

  @AskNationwide Yes, yes I have. Not sure I'll be signing up with you for a new fixed term when this one expires next month. Really not feeling valued as a customer.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Wayne Robertson (@2024Wayne) reported 6 minutes ago

  @AskNationwide Your phone and web chat teams haven’t been very good in the past and it’s taken Tracy M to get things sorted last time o had issues that the web and phone teams didn’t sort !

• 
  Jonathan (@jayIFA) reported 8 minutes ago

  @MichaelFra89678 @AskNationwide A mortgage holder is a more profitable customer for them. They are rewarding “good” customers. It’s quite simple really.

• 
  sam (@hunting_sam) reported 12 minutes ago

  @AskNationwide I’ve just tried the call centre to sort an issue. I was verified & then the bot said “Due to unforeseen circumstances your call cannot be taken right now” - I need to speak to someone but can't get through.

• 
  The Official Salty 🥃 (@TheTipsyDram) reported 13 minutes ago

  @AskNationwide Tried all those and still same screen - was working perfectly yesterday

• 
  Noah's nan 🩷 (@Noahjames_nan) reported 14 minutes ago

  @AskNationwide Thank you, I put the phone down on them as I was sure it was a scam but wanted to be sure!

• 
  Preye Ababaowei (@PAbabaowei) reported 14 minutes ago

  @AskNationwide I really need the help of your back to properly check the losing of my account, so my name is Andy Ababaowei I studied at Nottingham Trent University, I was there on scholarship, and I was receiving my stipends from your bank.

• 
  Tina Raistrick (@tinamay1977) reported 15 minutes ago

  @AskNationwide Its says technical issues nationwide end

• 
  😈 Angry Goblin ن (@angry_goblin) reported 17 minutes ago

  @AskNationwide Thanks, I phoned Credit Card Services and they were able to help. 👍

• 
  Tina Raistrick (@tinamay1977) reported 21 minutes ago

  @AskNationwide They cant be ,down detector are reporting issues. Ive done the above.

• 
  fiona brown (@fionab2367) reported 23 minutes ago

  @eugenereid @AskNationwide Been a long life customer as well and cannot fault the service provided