Nationwide status: access issues and outage reports
Some problems detected
Users are reporting problems related to: login, website and mobile app.
Full Outage Map
- Nationwide generated 0 outage signals in the last 24 hours around Cranbrook, including 0 direct reports.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Cranbrook, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cranbrook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 20: Problems at Nationwide
Nationwide is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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Nationwide Issues Reports Near Cranbrook, England
Latest outage, problems and issue reports in Cranbrook and nearby locations:
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penelope shitstop .. πͺπΊπβ€οΈπ π³οΈβππ€ (@mulberryjane) reported from Tonbridge, England@AskNationwide Thanks. Iβve already logged via the online chat service. In an ironic twist they will apparently call me in 3-5 days. I imagine unless I answer their security questions the conversation might be quite short β¦
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penelope shitstop .. πͺπΊπβ€οΈπ π³οΈβππ€ (@mulberryjane) reported from Tonbridge, England@AskNationwide Leaving your customers open to identity theft β¦. Youβre calling people out of the blue ! Really poor practice. And nothing on your website to allow people to check itβs your team either.
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Colin Evans (@colin12269) reported from Sutton Valence, England@AskNationwide Yes, yes I have. Not sure I'll be signing up with you for a new fixed term when this one expires next month. Really not feeling valued as a customer.
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Colin Evans (@colin12269) reported from Sutton Valence, EnglandHi @AskNationwide I have a question for you. How can you charge an existing customer a Β£999 fee to re-fix the term of their mortgage when @Barclays do it for Β£35 at a lower %age rate and Leeds don't charge a fee at all? Both with better rates than you. Why should we stay?
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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the pompey pope (@thePompeyPope) reported@AskNationwide What's the point? It won't change anything. It would have been quicker to drive to my local branch where I could speak to someone face to face. Nationwide customer service was good years ago. Do I want to open an account with a bank that is so difficult to contact? You guess.....
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fiona brown (@fionab2367) reported@eugenereid @AskNationwide Been a long life customer as well and cannot fault the service provided
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John Nation (@JohnCJNation) reported@AskNationwide there appears to be a problem logging on requesting a text message? The card reader access is working.
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π Angry Goblin Ω (@angry_goblin) reported@AskNationwide Thanks, I phoned Credit Card Services and they were able to help. π
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Michelle Bills (@shellbills) reported@AskNationwide why is it when my card payments go through drop onto my statement then stay in pending caused my account to go into a minus to be told by an advisor nothing we can do have been advise it are aware of this issue was told 24 hours ago it would be fixed within 3 hour
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Kellie (@xKellieLou) reported@AskNationwide So you can talk your way out of it, I don't think so. I am emailed a complaint - you don't know how much this has affected me as a customer.
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bells (@AnnaMercer17901) reported@AskNationwide great bank put Β£80 in my account with your card machine and taken it off me not great as a your online help was shocking
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Jonathan (@jayIFA) reported@MichaelFra89678 @AskNationwide A mortgage holder is a more profitable customer for them. They are rewarding βgoodβ customers. Itβs quite simple really.
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Ric M. (@revoraman) reported@AskNationwide At last, a positive response from Nationwide after the abdication of Customer Care by the could-not-care-a-fig woman I spoke to on Saturday from inside the Branch. Thanks, Nathan.
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All Mark (@MarkAll19523693) reported@AskNationwide I make a regular payment every month to an existing payee. However today it is asking me to use a card reader. It never asks me to use a card reader for existing payee. I have never had a card reader. What is going on? Is this a temporary glitch?