Nationwide status: access issues and outage reports
Some problems detected
Users are reporting problems related to: login, website and mobile app.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
Problems in the last 24 hours in Cranbrook, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cranbrook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 8: Problems at Nationwide
Nationwide is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
- Login (29%)
- Website (26%)
- Mobile App (26%)
- Transactions (12%)
- Transfer (5%)
- Withdrawals (1%)
Live Outage Map Near Cranbrook, England
The most recent Nationwide outage reports came from the following cities: Winchelsea.
| City | Problem Type | Report Time |
|---|---|---|
 Winchelsea
|
Transfer | 12 days ago |
|
Tonbridge
|
Website | 2 months ago |
|
Maidstone
|
Mobile App | 8 months ago |
|
Maidstone
|
Transactions | 11 months ago |
|
Maidstone
|
Website | 11 months ago |
|
Maidstone
|
Mobile App | 2 years ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Cranbrook, England
Latest outage, problems and issue reports in Cranbrook and nearby locations:
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Colin Evans (@colin12269) reported from Sutton Valence, EnglandHi @AskNationwide I have a question for you. How can you charge an existing customer a £999 fee to re-fix the term of their mortgage when @Barclays do it for £35 at a lower %age rate and Leeds don't charge a fee at all? Both with better rates than you. Why should we stay?
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Colin Evans (@colin12269) reported from Sutton Valence, England@AskNationwide Yes, yes I have. Not sure I'll be signing up with you for a new fixed term when this one expires next month. Really not feeling valued as a customer.
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penelope shitstop .. 🇪🇺💙❤️🐟 🏳️🌈😤 (@mulberryjane) reported from Tonbridge, England@AskNationwide Thanks. I’ve already logged via the online chat service. In an ironic twist they will apparently call me in 3-5 days. I imagine unless I answer their security questions the conversation might be quite short …
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penelope shitstop .. 🇪🇺💙❤️🐟 🏳️🌈😤 (@mulberryjane) reported from Tonbridge, England@AskNationwide Leaving your customers open to identity theft …. You’re calling people out of the blue ! Really poor practice. And nothing on your website to allow people to check it’s your team either.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Reef Spencer (@Reef_Spencer) reported@AskNationwide hi, I use a proxy payment card (Curve) that then charges my nationwide accounts for purchases. One of my cards is now blocking this, best way to fix this?
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Steevecopping (@steevecopping) reported@AskNationwide you could help with this crisis by removing your onerous arranged overdraft interest rate...
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Will Earl (@wilearl) reportedHi @AskNationwide have been trying to speak to someone regarding my mortage, tried online chat and also calling but been on the phone waiting for over 20mins.... please can you help? Thanks
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Fraser Garrow (@frsrgrrw) reported@AskNationwide internet banking is down again. this has happened multiple times since i joined. i think i've missed a payment due to this
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RunNeighRun (@bigbadste321) reported@AskNationwide Do you have technical issues again I have been able to transfer money between account this morning but I have just transferred money from a barclays account to my nationwide account and it is not showing...?
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Melville Carrie (@MadMaxMel) reported@AskNationwide No. I get it’s hard for everyone, but it doesn’t need to be this disjointed for customers. Please just pass on to the Digital team that “hand over” needs working on
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Dj Graham J™️ (@1DJGrahamJ) reported@AskNationwide How do I access live chat I see no option to do this?
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Dawn Gifford 💙 (@dawnie2305) reported@AskNationwide is there any problem with the nationwide online banking app because all day I've been getting a message up whenever I tried to load the app saying sorry having a technical issue at the moment. I have reinstalled the app and it's still not working
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Fraser Garrow (@frsrgrrw) reported@AskNationwide no, directly from your website
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Lee Collier (@lpcollier) reported@AskNationwide We called the number on your website, spoke to someone yesterday and asked for an appointment, they told us the info needed and said the only thing we could do was call back today and wait on hold.