Nationwide status: access issues and outage reports
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Full Outage Map
- Nationwide generated 0 outage signals in the last 24 hours around Cranbrook, including 0 direct reports.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Cranbrook, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cranbrook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Nationwide Issues Reports Near Cranbrook, England
Latest outage, problems and issue reports in Cranbrook and nearby locations:
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Colin Evans (@colin12269) reported from Sutton Valence, England@AskNationwide Yes, yes I have. Not sure I'll be signing up with you for a new fixed term when this one expires next month. Really not feeling valued as a customer.
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penelope shitstop .. 🇪🇺💙❤️🐟 🏳️🌈😤 (@mulberryjane) reported from Tonbridge, England@AskNationwide Thanks. I’ve already logged via the online chat service. In an ironic twist they will apparently call me in 3-5 days. I imagine unless I answer their security questions the conversation might be quite short …
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penelope shitstop .. 🇪🇺💙❤️🐟 🏳️🌈😤 (@mulberryjane) reported from Tonbridge, England@AskNationwide Leaving your customers open to identity theft …. You’re calling people out of the blue ! Really poor practice. And nothing on your website to allow people to check it’s your team either.
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Colin Evans (@colin12269) reported from Sutton Valence, EnglandHi @AskNationwide I have a question for you. How can you charge an existing customer a £999 fee to re-fix the term of their mortgage when @Barclays do it for £35 at a lower %age rate and Leeds don't charge a fee at all? Both with better rates than you. Why should we stay?
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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lm210 (@mm219009) reported@AskNationwide hi, any known phone line issues? I’ve phoned twice and got cut off after being on hold for 6 minutes both times. Selected call back option and I’ve been hung up on again when the advisor phoned me back!
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Chartman69 (@WhatFuckwittery) reported@AskNationwide customer service ? Absolute joke ! 🤬
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JTB (@fimbisj) reported@AskNationwide why is your telephone number for customers 03457302011 such rubbish? What’s wrong with just answering the phone? Why does AI have to be involved? when using callback it rings twice and hangs up. Your branch staff are brilliant your telephone service is terrible
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Jordan (@JordanPostingX) reported@AskNationwide No, I can't do that as your bank has a stupid policy where you need the bank card to access interentet banking. Your phone lines are also useless as it's a robot who keeps saying the same thing over and over. Really unhelpful response at a very stressful time.
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SomeWhiteGirl (@TheSmirkingApe) reported@Sparky2504 @AskNationwide Good luck, do you have your customer number and your telephone password because you're not speaking to a person if you don't have these. Gone are the days when you just call up and speak to a person
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Jordan (@JordanPostingX) reported@AskNationwide It was a simple query. Some people can't even do simple tasks. Quit your job and let someone else do it that actually wants to help customers. I don't need to call up and give my blood group, star sign, favourite colour etc for you to tell me whether you use 1st or 2nd class mail
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Francis Wilcox (@Tel_Wilcox) reported@AskNationwide NO MONEY FOR A WEEK NOW You closed my account with ZERO notice>REFUSED to give any reason>WONT tell how to resolve things>BLOCKED the Account Switch Service>sent emails saying NOTHING>MIGHT re-send letter >POSSIBLY send a cheque>WONT confirm what to do next😠😠
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Holly 🇺🇦 (@HoZiegler) reported@AskNationwide when will the faster payments card reader issue be fixed ?
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jaws6 (@jaws321) reported@AskNationwide Says tech problems. For log in?
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Z 💬 (@ZC1337) reported@AskNationwide why are your services down? I’m trying to pay my rent and you’re not available to take my call to assist me. Not helpful!