Nationwide

Is Nationwide down in Cranbrook, Kent, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cranbrook, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cranbrook, Kent, England 01/01/2026 08:25

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (39%)

    Mobile App (39%)

  2. Website (24%)

    Website (24%)

  3. Login (18%)

    Login (18%)

  4. Transactions (14%)

    Transactions (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Cranbrook, England

Latest outage, problems and issue reports in Cranbrook and nearby locations:

  • colin12269 Colin Evans (@colin12269) reported from Sutton Valence, England

    Hi @AskNationwide I have a question for you. How can you charge an existing customer a £999 fee to re-fix the term of their mortgage when @Barclays do it for £35 at a lower %age rate and Leeds don't charge a fee at all? Both with better rates than you. Why should we stay?

  • colin12269 Colin Evans (@colin12269) reported from Sutton Valence, England

    @AskNationwide Yes, yes I have. Not sure I'll be signing up with you for a new fixed term when this one expires next month. Really not feeling valued as a customer.

  • mulberryjane penelope shitstop .. 🇪🇺💙❤️🐟 🏳️‍🌈😤 (@mulberryjane) reported from Tonbridge, England

    @AskNationwide Thanks. I’ve already logged via the online chat service. In an ironic twist they will apparently call me in 3-5 days. I imagine unless I answer their security questions the conversation might be quite short …

  • mulberryjane penelope shitstop .. 🇪🇺💙❤️🐟 🏳️‍🌈😤 (@mulberryjane) reported from Tonbridge, England

    @AskNationwide Leaving your customers open to identity theft …. You’re calling people out of the blue ! Really poor practice. And nothing on your website to allow people to check it’s your team either.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • benwat1414 ben wat (@benwat1414) reported

    @GillianMead9 @AskNationwide My account was hacked as a result of this, and when Support wasnt doing anything over for over 30+ days I was so sad. not until someone referred me to Unicyber_Support on Instagram who help me to reinstate my account, so of course they can help.

  • drunkpopinjay Fletcher of Saltoun was right (@drunkpopinjay) reported

    @AskNationwide That you keep saying you’ll be with me shortly on this, thus far, 40 minute hold is really shoddy customer service. I’m sure your quants have a rough idea of hold times and could give your customers a rough idea of hold times. Shoddy service.

  • swgeezer74 SWgeezer74 (@swgeezer74) reported from Penryn, England

    @AmericanExpress @AskNationwide why is it that I face the same issue every month with your apps.... On one I want to make a payment every month and get redirect on to the other app... Every month... And every month I have to authorise a payment, by which I the other app times out

  • drunkpopinjay Fletcher of Saltoun was right (@drunkpopinjay) reported

    @AskNationwide Nationwide cut me off after 62 mins. I thereafter called your lost card service where a lovely woman called Sarah sorted my query quickly.

  • QUEENCECI7 CECILIA MWENDA (@QUEENCECI7) reported

    @AskNationwide At the moment the receiving bank says they have not received any communication from you. As you're saying it will take up to 20 working days to complete process. is it okay for you to prove emergency disbursement while waiting for the process. as i said I really need the money

  • GillianMead9 Gillian. Mead (@GillianMead9) reported

    @AskNationwide hello I've a new account with you and I'm trying to make a urgent payment can you help make that payment please straight away

  • OurGatesAreOpen Muhammad UK (@OurGatesAreOpen) reported

    @MolloySeany @AskNationwide I'm in the same situation. Not only that, I only joined Nationwide on the promise of a reward which they never delivered. A terrible authoritarian bank who I will be telling everybody not to do business with from now on.

  • squawkbox Will (@squawkbox) reported

    @AskNationwide Can you bring back the option to get an SMS security code? Frequently when coming from Nationwide app to previous app, after authorising a payment, nothing happens. I don't have this issue with other bank apps, only Nationwide.

  • JennyGill15 Jenny (@JennyGill15) reported

    @AskNationwide how soon before my current fixed rate mortgage ends can I fix onto another deal? My current one ends in January I think

  • CharityEnglan15 Charity England (@CharityEnglan15) reported

    @GillianMead9 @AskNationwide Same here so I understand how you feel! I have been locked out of my account for the pass 5months. After appealing did not work I contacted. Unicyber_Support on Insta for help and they did wonderfully well.