Nationwide

Is Nationwide down in Cranbrook, Kent, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cranbrook, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cranbrook, Kent, England 01/25/2026 17:45

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Website (27%)

    Website (27%)

  3. Login (20%)

    Login (20%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Cranbrook, England

Latest outage, problems and issue reports in Cranbrook and nearby locations:

  • colin12269 Colin Evans (@colin12269) reported from Sutton Valence, England

    Hi @AskNationwide I have a question for you. How can you charge an existing customer a £999 fee to re-fix the term of their mortgage when @Barclays do it for £35 at a lower %age rate and Leeds don't charge a fee at all? Both with better rates than you. Why should we stay?

  • colin12269 Colin Evans (@colin12269) reported from Sutton Valence, England

    @AskNationwide Yes, yes I have. Not sure I'll be signing up with you for a new fixed term when this one expires next month. Really not feeling valued as a customer.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • francis_nelson francis nelson (@francis_nelson) reported

    @AskNationwide @newman0608 I have the same issue. Hangs on the talking to nationwide screen even after reinstalling.

  • ktjohnson_x KJ (@ktjohnson_x) reported

    Been with @AskNationwide for nearly 30 years and yet haven’t been compensated for not being able to access my own money. Time to move banks I wonder? They are taking the pee now compensating only some customers. How is that fair Nationwide? We were ALL affected.

  • trigg_krystle krystle trigg (@trigg_krystle) reported

    @AskNationwide how do I notify about problems after outage on 3 dates in Dec/Jan resulting in late payments?

  • TheJohnb143 John Beale (@TheJohnb143) reported

    @AskNationwide Why cannot I close a savings account on line or in the app? Tried using the "bot", but this just errors and my complaint has been deleted Do you not want customers? I now need an email address, so that I can raise an official complaint.

  • SheargoldChris Chris sheargold (@SheargoldChris) reported

    @AskNationwide I still haven’t received a reply about the issues I suffered with over the Christmas period!

  • clivew1979 Rohan Walker (@clivew1979) reported

    @AskNationwide, I'm Rohan Walker, how can I get the £60 compensation for the outage on the 4 January, because I was affected

  • Widsey3 Widsey (@Widsey3) reported

    @AskNationwide Logged it Saturday. Was told beginning of the week it would be 3 working days, then told 7 days then told as it relates to payment you have 56 days to reply

  • TheJohnb143 John Beale (@TheJohnb143) reported

    @AskNationwide A savings account as explained in my original tweet! Suggest you read the linked tweets! Complaint has been raised - told 5 working days before I get a reply. No doubt it will be the customers fault. Seems it was when your payments system gave up.

  • Kat_SENteacher Kat 🌻 (@Kat_SENteacher) reported

    @AskNationwide Hello, I am missing an incoming payment from the 21st December. Can you please help me?

  • ririsfolklore owen #freekesha (@ririsfolklore) reported

    .@AskNationwide i messaged you half an hour ago and tweeted you three times now. can you please check your dms?? i was affected by the january outage 🤍