Nationwide status: access issues and outage reports

Problems in the last 24 hours in Cornwall, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cornwall, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Cornwall, England

Latest outage, problems and issue reports in Cornwall and nearby locations:

• 
  Sue Jamieson (@SouthDevonSue) reported 28 minutes ago from Mevagissey, England

  @AskNationwide Thank you, it was quite a simple piece of feedback asking you to add an instruction to wait 7 working days before registering for online banking. The CS adviser knew it but new members don't. #simple

• 
  Sue Jamieson (@SouthDevonSue) reported 30 minutes ago from Mevagissey, England

  @AskNationwide My point is simply why aren't new customers advised that they have to wait 7 working days before registering for online banking? I have received everything you referred to yet wasted 26 minutes trying futilely to register for Internet banking.

• 
  Sue Jamieson (@SouthDevonSue) reported 49 minutes ago from Mevagissey, England

  @AskNationwide Thanks India but how should I have been informed if not by the letter inviting me to register for online banking? Was I the only new customer not informed 🤔 pls explain.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Barry McCann (@Bazzinho9) reported 2 minutes ago

  wonder if there's some @AskNationwide employee who has stumbled through my account wondering wtf I'm at half the time

• 
  JCB (@Plsdoright) reported 2 minutes ago

  @AskNationwide Oh, and by the way, the last time I phoned @AskNationwide for help, I was on the phone for nearly two hours…and even then, failed to resolve the problem

• 
  James Berkeley-Clarke (@JBerkeleyClarke) reported 3 minutes ago

  @Tel_Wilcox @AskNationwide @VirginMoney Oh damn that's bad! I saw the two different bank posts and thought you had been hacked. Seems service in all areas is ridiculously poor lately. Crap 🙄

• 
  Sam C (@misssamc) reported 3 minutes ago

  @AskNationwide any known issue around one time codes not being received? 🫠

• 
  Neil cole (@Neilcol19002790) reported 6 minutes ago

  @AskNationwide how do I send a person X message as you don’t seem to have a email contact address on your website

• 
  Matt Sneyd (@matt_s29) reported 7 minutes ago

  @JoshPearson88 @AskNationwide Been with them over 17 years and got jack **** and got saving accounts with them

• 
  JTB (@fimbisj) reported 11 minutes ago

  @AskNationwide why is your telephone number for customers 03457302011 such rubbish? What’s wrong with just answering the phone? Why does AI have to be involved? when using callback it rings twice and hangs up. Your branch staff are brilliant your telephone service is terrible

• 
  kathleen reid (@independencekat) reported 12 minutes ago

  @MattyCanPic @AskNationwide Im having a very similar problem , also funds not transferring from savings account.

• 
  Frazer Grant (@financefraz) reported 14 minutes ago

  @AshDavidsonUK @AskNationwide Thats awful!! did you complain?

• 
  John Rogers (@TerminallyChimp) reported 19 minutes ago

  @AskNationwide Why is your online banking so awful? I’ve been trying to amend a direct debit for days and it fails every time. I try to delete it and it fails. The absolute basics of managing my money are impossible. Sort it out please.