Nationwide status: access issues and outage reports

Problems in the last 24 hours in Cornwall, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cornwall, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Cornwall, England

Latest outage, problems and issue reports in Cornwall and nearby locations:

• 
  Sue Jamieson (@SouthDevonSue) reported 25 minutes ago from Mevagissey, England

  @AskNationwide My point is simply why aren't new customers advised that they have to wait 7 working days before registering for online banking? I have received everything you referred to yet wasted 26 minutes trying futilely to register for Internet banking.

• 
  Sue Jamieson (@SouthDevonSue) reported 39 minutes ago from Mevagissey, England

  @AskNationwide Thanks India but how should I have been informed if not by the letter inviting me to register for online banking? Was I the only new customer not informed 🤔 pls explain.

• 
  Sue Jamieson (@SouthDevonSue) reported 44 minutes ago from Mevagissey, England

  @AskNationwide Thank you, it was quite a simple piece of feedback asking you to add an instruction to wait 7 working days before registering for online banking. The CS adviser knew it but new members don't. #simple

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rhys Foran (@rhysforan) reported 8 minutes ago

  @AskNationwide I can’t get access to my mortgage statement. Your app and website deny knowledge of me, yet you take a grand a month out of my bank account… please can someone help

• 
  Danny Pound (@dannypound88) reported 8 minutes ago

  @AskNationwide I have experienced potentially suspicious activity on my account and cannot log in on your site to query this?

• 
  Frazer Grant (@financefraz) reported 11 minutes ago

  @AshDavidsonUK @AskNationwide Thats awful!! did you complain?

• 
  Barry McCann (@Bazzinho9) reported 13 minutes ago

  wonder if there's some @AskNationwide employee who has stumbled through my account wondering wtf I'm at half the time

• 
  Michael Bolton (@MichaelBoltonA) reported 14 minutes ago

  @AskNationwide Over 25 minuts on hold and still no answer - high call volumes - when did service become so poor?

• 
  ME? I'm not well.... (@itsfar2bright) reported 16 minutes ago

  @AskNationwide @lourowlands99 You can’t remove the card reader if you’ve never had one ! This was a problem several Months ago. Seems you’ve updated the system with the same error. I too can’t transfer money.

• 
  Mary (@maryphillips22) reported 18 minutes ago

  @AskNationwide It is still happening, I can’t log in

• 
  Gooner Kev (@KevKumbaya) reported 19 minutes ago

  @AskNationwide hey guys. Great idea to start asking me to use a card reader to send money 👍 is it not enough that I’ve used a login, pin, password, faceID?!?? No I need a ******* card reader to send my nan £25. Is it 2001 again?! What a ******* joke

• 
  lm210 (@mm219009) reported 20 minutes ago

  @AskNationwide hi, any known phone line issues? I’ve phoned twice and got cut off after being on hold for 6 minutes both times. Selected call back option and I’ve been hung up on again when the advisor phoned me back!

• 
  Jonathan (@jayIFA) reported 21 minutes ago

  @MichaelFra89678 @AskNationwide A mortgage holder is a more profitable customer for them. They are rewarding “good” customers. It’s quite simple really.