Nationwide status: access issues and outage reports

Problems in the last 24 hours in Cornwall, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cornwall, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Cornwall, England

Latest outage, problems and issue reports in Cornwall and nearby locations:

• 
  Sue Jamieson (@SouthDevonSue) reported 2 minutes ago from Mevagissey, England

  @AskNationwide My point is simply why aren't new customers advised that they have to wait 7 working days before registering for online banking? I have received everything you referred to yet wasted 26 minutes trying futilely to register for Internet banking.

• 
  Sue Jamieson (@SouthDevonSue) reported 5 minutes ago from Mevagissey, England

  @AskNationwide Thank you, it was quite a simple piece of feedback asking you to add an instruction to wait 7 working days before registering for online banking. The CS adviser knew it but new members don't. #simple

• 
  Sue Jamieson (@SouthDevonSue) reported 37 minutes ago from Mevagissey, England

  @AskNationwide Thanks India but how should I have been informed if not by the letter inviting me to register for online banking? Was I the only new customer not informed 🤔 pls explain.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Julie (@JulieMelvinator) reported 2 minutes ago

  @AskNationwide I’m going to raise a complaint. How can you decide to block a payment to HMRC ? the automotive service at HMRC did not recognise my version of my postcode so I tried again and nationwide blocked my card!! I’ve had to spend another 45mins on the phone to HMRC !!

• 
  Ziad Roving-Reporter (@ZiRovinReporter) reported 4 minutes ago

  @AskNationwide Hi Nathan. I’ve already been complaining since Thursday and your fraud team never got back to me. I’m going tomorrow and because no one bothered to help me and no card I’m screwed! I’m extremely disappointed at you people! #askNationwide #NationwideBuildingSociety

• 
  Tina Raistrick (@tinamay1977) reported 5 minutes ago

  @AskNationwide They cant be ,down detector are reporting issues. Ive done the above.

• 
  Sarah B (@SarahB21171243) reported 5 minutes ago

  Six cash machines today,none are working only one that was said my @AskNationwide cash builder card could not be accepted,absolute joke

• 
  JCB (@Plsdoright) reported 9 minutes ago

  @AskNationwide Oh, and by the way, the last time I phoned @AskNationwide for help, I was on the phone for nearly two hours…and even then, failed to resolve the problem

• 
  Frazer Grant (@financefraz) reported 13 minutes ago

  @AshDavidsonUK @AskNationwide eww thats not the best is it for a customer of 30yrs! I don't bank with them tbh, only savings and a credit card, still have a bank acct with them to take advantage of the £100 payment though

• 
  All Mark (@MarkAll19523693) reported 14 minutes ago

  @AskNationwide I make a regular payment every month to an existing payee. However today it is asking me to use a card reader. It never asks me to use a card reader for existing payee. I have never had a card reader. What is going on? Is this a temporary glitch?

• 
  Francis Wilcox (@Tel_Wilcox) reported 17 minutes ago

  @AskNationwide NO MONEY FOR A WEEK NOW You closed my account with ZERO notice>REFUSED to give any reason>WONT tell how to resolve things>BLOCKED the Account Switch Service>sent emails saying NOTHING>MIGHT re-send letter >POSSIBLY send a cheque>WONT confirm what to do next😠😠

• 
  Chris Mollett (@CPFCmollett) reported 21 minutes ago

  @AskNationwide I have recently started getting statements for an ISA account however I was under the impression that I closed down all accounts with yourselves a long time ago. Your AI assistant is asking me to log in to online banking to receive help but I don’t have it to do so

• 
  Jenny Smith (@GoodyActually) reported 24 minutes ago

  @AskNationwide I wrote to them as someone that had very much been part of Pride celebrations in the past, but who felt unable to support the incarnation that @AskNationwide was promoting, by the way. /end