Nationwide status: access issues and outage reports

Problems in the last 24 hours in Cirencester, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cirencester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Cirencester, England

Latest outage, problems and issue reports in Cirencester and nearby locations:

• 
  Dean Eaketts #FBPE #StandwithUkraine 🇪🇺 🇬🇧 (@Gloucester_Lad) reported 27 minutes ago from Gloucestershire, England

  So, @AskNationwide's website is crashed. I do hope it's fixed by Friday as its payday.

• 
  Debbie (@debsb155) reported 54 minutes ago from Swindon, England

  And today’s award for shocking customer service goes to @AskNationwide sending us round in circles and getting nowhere… I pity the person I see in branch later

• 
  Carl Davies (@carl_99) reported 55 minutes ago from Swindon, England

  @AskNationwide your banking app no longer renders correctly on my iPhone 13 Pro Max. The top drops off. Can you fix please.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jonathan Scott (@jon_d_scott) reported 2 minutes ago

  @AskNationwide - been trying to login to the app but keep getting logged out and asked to restart it. Been like this a while now

• 
  Kate (@katelallyx) reported 2 minutes ago

  @AskNationwide trying to move money from my current account, using card reader etc but getting 'we're experiencing a technical problem' - according to your website though 'services are working normally' ?

• 
  Sam C (@misssamc) reported 4 minutes ago

  @AskNationwide any known issue around one time codes not being received? 🫠

• 
  Will.I.Amッ (@Talk_To_Will) reported 7 minutes ago

  @ChelleChipato @AskNationwide Instore banks are next to useless these days. Go in to open a joint account with all the documents and get pushed into a room to do on a tablet because it’s all online. Lloyds aren’t much better as have to do online too (only popped into Lloyds because there was an issue online!)

• 
  Stu (@StuMcalister) reported 8 minutes ago

  @AskNationwide hello. I’m trying to cancel a direct debit I have with a long-standing supplier. Finding it tricky. Could you help me please?

• 
  Danny Hughes (@dannyjames2913) reported 18 minutes ago

  Hi i switched over to u on the 24th August and my direct debits have not been transferred over and ive got bills to pay which will now be late can u help @AskNationwide

• 
  Nick Clitheroe (@NickClitheroe) reported 23 minutes ago

  Hey @AskNationwide, your AI bot for customer service phone calls is dreadful. Get rid of it and just let us ring straight through to a human being please!

• 
  Platinum Trophy 141 (@plattrophy141) reported 25 minutes ago

  @AskNationwide Hello, I ordered a credit card over 10 working days ago and I still haven’t received it. I start a new job on Monday which I need the card for to pay for travelling but now I won’t be able to get there because of your inadequate service. Trashy Bank

• 
  Corin Messer (@CorinMesser) reported 25 minutes ago

  @AskNationwide Maybe it would help if I noted that none of our details have changed and our cover level hasn't changed and the Bank of England inflation calculator suggests our August 2025 premium of £626.30 should have increased to £638.75 not £987.00. Perhaps £987.00 was just a typo?

• 
  Mr Joshua (@MrMrJoshua) reported 27 minutes ago

  @AskNationwide Failure to Address My Needs as a Vulnerable Customer – 5 Months of Inadequate Service and Generic Responses.