Nationwide

Is Nationwide down in Cirencester, Gloucestershire, England?

Some problems detected

Users are reporting problems related to: login, website and mobile app.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cirencester, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cirencester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cirencester, Gloucestershire, England 02/18/2026 14:55

February 18: Problems at Nationwide

Nationwide is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Login (30%)

    Login (30%)

  2. Website (29%)

    Website (29%)

  3. Mobile App (27%)

    Mobile App (27%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Cirencester, England

Latest outage, problems and issue reports in Cirencester and nearby locations:

  • debsb155 Debbie (@debsb155) reported from Swindon, England

    And today’s award for shocking customer service goes to @AskNationwide sending us round in circles and getting nowhere… I pity the person I see in branch later

  • carl_99 Carl Davies (@carl_99) reported from Swindon, England

    @AskNationwide your banking app no longer renders correctly on my iPhone 13 Pro Max. The top drops off. Can you fix please.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • fedgarrr Faye (@fedgarrr) reported

    The cheek of Nationwide @AskNationwide. Firstly I complain about a v rude customer service rep who put the phone down on me, Katrina. Next thing I know I get a call from her colleague making excuses for her. Take some accountability for your actions and genuinely apologise.

  • rob1wheeler Robyn Wheeler (@rob1wheeler) reported

    @AskNationwide hi, hoping you can help. I’ve recently put in a request regarding additional in relation to my mortgage. The Surveyor can round over a week ago to revalue the house but we haven’t heard anything. Could you help please? Thanks

  • Jack_Fe11 Jack (@Jack_Fe11) reported

    @AskNationwide The internet bank is not working (tech diffs) probs everyone logging in to try to re-enable texts. I was able to use the app to re-enable mini statements, high balance alerts and even more annoyingly - low balance alerts! You even didn't tell me it was disabled??

  • effy_b4 Effy Beezus (@effy_b4) reported

    @AskNationwide is there a limit on how much I can pay in if it’s in coins? Also how do I access my travel insurance?

  • MattyRobsonTV Matty Robson (@MattyRobsonTV) reported

    @AskNationwide I have been logged in before but have since logged out and I'm now trying to get back in. I have the current account and everything I'm trying to log in with it's just saying technical problems.

  • BigMugsChannel BigMugsChannel (@BigMugsChannel) reported

    @AskNationwide as as existing FlexDirect account holder you offer me 2% fixed on £1,500 for one year. But you now offer 5% to newbies. That doesn’t seem fair, I think you should at least increase all customer rates to 5% until the one year term has ended

  • MeBeardedWonder Bearded Wonder (@MeBeardedWonder) reported

    @AskNationwide @Roger_Actual Roger, don't waste your time their default response is nothing. And the individuals who deal real issues "member relations consultant" they are just complaint handlers and in my experience they lie (or are stupid)..

  • McDona1d Iain McDonald (@McDona1d) reported

    @AskNationwide Mel, do @AskNationwide have no procedure that details targets? How does CEO Debbie Crosbie measure customer care performance on that basis?

  • colindsmith Colin Smith (@colindsmith) reported

    @AskNationwide trying in vain to connect with my mortgage account. why is it not working or is it deliberate? please contact asap

  • McDona1d Iain McDonald (@McDona1d) reported

    @AskNationwide Have you actually got access to a joined up @AskNationwide customer care system to deal with this and you have read the file and can see how poor this has been or are you blinded on this?